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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
Results for 4 in "4" in Jobs in Cape Town in Cape Town
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DescriptionWe are looking to employ a person with the following skills1. Printing and design industry - 1 year experience2. Must have Excellent Customer Service skills3. ideally have experience with Coral Draw, Canva4. Fluent in English5.Computer literateTasks, but not limited too.1. Assist Customers with Print requests2. Binding and lamination3.Print Photos, Id & Passport photos4. Wide Format Printing5.Courier bookingsIdeally looking for a MaleBased in Kenilworth - Southern SuburbsStarting rate is R40/hour - 3 Month probation periodWorking hours Monday to Friday - 9am to 5pmOccasional Saturday - 9am to 1pmEmail CV to Naidoo.vijay@yahoo.comIf you do not receive a reply within 5 days, please consider yourself unsuccessful
7d
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
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Sales Representative (Building & Paint)Market building and paint material supplies while engaging with customers and supporting branch sales initiatives.Cape Town - Market RelatedAbout Our ClientThe company operates in the building and paint material supplies industry. It focuses on marketing products, providing technical advice, and utilizing digital tools to enhance the customer experience.The Role: Sales Representative (Building & Paint)The purpose of this role is to market building and paint material supplies to secure new clients and manage existing relationships. It contributes to the business by promoting products, providing technical support, and managing the logistics of product deliveries. The main focus areas include generating quotations, conducting market research, and overseeing administrative governance through internal systems.Key ResponsibilitiesUtilize a minimum of 4 years of experience in retail sales to meet business objectives.Promote building and paint products while providing technical advice and generating quotations.Coordinate logistics for product deliveries to ensure customer satisfaction.Foster and maintain productive relationships with customers, internal teams, and external stakeholders.Conduct market research to identify new opportunities and leverage business networks to secure new clients.Manage reporting, administration, and governance via internal systems such as QlikView.Champion digital tools and technologies to enhance marketing processes and the customer experience.Provide after-sales support to maintain client engagement.About YouMinimum of 4 years of experience in retail sales.Grade 12 supplemented by in-house sales courses or an NQF5 Diploma.Possession of own reliable transport and a valid drivers license.Strong negotiation skills.Proficiency in sales-related administration.
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4d
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5d
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