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Company DescriptionZero Debt is a leading debt solution provider in South Africa, specialising in Debt Review, Debt Counselling, and Debt Consolidation services. The company operates in full compliance with the National Credit Act and is registered with the National Credit Regulator (NCR). Zero Debt is dedicated to helping clients achieve financial stability through personalised solutions and expert guidance. For more details, visit www.zerodebt.co.za.Role DescriptionThis is an on-site, full-time role located in Bellville, Cape Town, for a Debt Review Administrator / Queries Clerk. Responsibilities include processing debt review applications and managing client queries accurately and efficiently. The candidate will be required to maintain a high level of customer service, ensure compliance with relevant regulations, and provide administrative support to the debt counselling team.QualificationsStrong understanding of Debt Review / Debt Counselling processesExperience in handling customer queries and providing excellent client supportAdministrative skills, including attention to detail, organisational ability, and proficiency in office softwareExcellent communication skills, both verbal and writtenProblem-solving capabilities and the ability to handle sensitive financial matters with confidentialityKnowledge of the National Credit Act and familiarity with NCR regulations are advantageousProven ability to work in a fast-paced, on-site work environmentWhat we offerMarket-related salary aligned with experience and role focusStable, Full-time position (Monday - Friday, Office hours)Structured workflows and clear processesOpportunity to grow within an established debt review companyStart Date: ImmediatelyInterested: Send a confidential CV to hr@zerodebt.co.za
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The role:
After-sales administrative support in a debt management and short term insurance environment.
Skills, experience and outputs:
Proven experience in administrative roles, preferably in financial services, insurance, or debt solutions.
Proficiency in data capturing and managing client information accurately.
Ability to prepare, send, and follow up on proposals, quotations, and related documentation.
Familiarity with using computer systems, CRM software, and other office applications.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Good communication skills, both written and verbal, to liaise with clients and internal teams.
Discretion and professionalism when handling sensitive client information.
Team player with a proactive attitude and willingness to support post-sales processes.
Minimum level education is Matric/Grade 12,
If you meet all the above criteria, please submit a detailed CV to bernice@debruynlegal.co.za for an opportunity to interview for the vacancy.
If you don’t hear from us within 2 weeks of submitting hour CV, please accept that you were not shortlisted for this position.
1mo
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