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Results for customer relations assistant in "customer relations assistant" in Jobs in Atlantic Seaboard in Atlantic Seaboard
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National Hygiene Supplier and Distributor of a variety of hygienic products to their broad range of clients, is seeking to employ an Internal Sales Coordinator to join their ever growing team.Please read the spec in detailAdministrate the full ordering process (sales invoices & quotes), telephone management, all customer related and internal enquiries. Quotations on Pastel Responsible for supporting the Sales Team by assisting with clerical and administrative processes and customer support. Duties / Task: -Processing of Sales Orders -Courier Cost: to get quotes on all transport cost, then to confirm with an invoice to client. -Inform COD clients upon receipt of orders of our payment requirements for the dispatching of stock. -All back orders to be communicated via email to the procurement team and sales department for proper actioning processors -Assist sales team with quotation enquiries for all existing and new clients. -Assist with pulling of data for weekly reports and be familiar with compiling the reports for the weekly sales meeting with management. -Office Support for sales team: Emailing or responding to enquiries such as Brochures/Data Sheets/ Certificates/quotations and orders -Assist with the updating of customer information customer register -At all times comply with company policies, procedures, and instructions. -Maintain office files and records according to the internal standards and procedures. -Recommend new ideas and continue to seek ways to both contribute and improve to the organizations goals and reputations. -Enhance job knowledge by participating in educational opportunities. -Contribute to team efforts by accomplishing related results as needed. -Follow all reasonable instructions from management. -Invoice preparation for Filing -Follow up with Customers Daily, weekly & Monthly -To assist with incoming calls from clients -Contributes to team efforts by promoting and selling products and services in line with the current sales strategy -Arrange for product samples or any marketing material that sales team will require for client visits or promotions. -Process all web enquiries daily Telephone Management -Answer telephone calls, screen, and direct calls when receptionist is on Lunch and Teatime. -Take and relay messages. -Provide information to callers. -Greet persons entering the organization if the receptionist is not available. -Direct persons to correct destination. -Deal with queries related to orders receipt / confirm delivery enquiries, etc. -Ensure product knowledge and product pricing correctness
https://www.jobplacements.com/Jobs/I/Internal-Sales-Administration-Coordinator-Ndabeni--1265112-Job-Search-2-23-2026-7-46-38-AM.asp?sid=gumtree
2d
Job Placements
1
Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team.
https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree
8mo
Job Placements
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contactMaintain and develop relationship with customers by providing support, information, and guidanceRecommending solutionsVisiting and quoting customersFollowing up on quotationPrepare reports by collecting, analysing, and summarizing informationMaintain quality service by enforcing company standardsInvoicing customers and order stock to complete customer back ordersDoing deliveries when neededFollowing up on customer back ordersCompleting customer planning and visits.Doing cold calls to expand customer baseArranging and doing demos on welding machinesAttending to all job-related administrationAttending to all ad-hoc duties required by managementAbide by the companys SAs Safety, Health, and Environmental policies and proceduresReach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE: Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other:Code 8 drivers licenceWorking with customers and maintaining customer relationsSales experienceExperience in the welding industryProblem solving skillsAbility to adapt to environmentAbility to plan route for the week and visit customers accordinglyTime managementKNOWLEDGE, SKILLS & ABILITIES: Welding machinesWelding consumablesGas and gas cutting equipmentPower toolsLifting equipmentGeneratorAbrasivesSpares Hand toolsPlasma systemCompressors The Client Offers: Competitive Market related / NegotiableCell AllowanceCommissionFuel Card / Company use Please Note: Own reliable Transport required.
https://www.jobplacements.com/Jobs/E/EXTERNAL-SALES-REPRESENTITIVE--Cape-Town-1264937-Job-Search-2-23-2026-6-38-19-AM.asp?sid=gumtree
2d
Job Placements
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contact Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions Visiting and quoting customers Following up on quotation Prepare reports by collecting, analysing, and summarizing information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete customer back orders Doing deliveries when needed Following up on customer back orders Completing customer planning and visits. Doing cold calls to expand customer base Arranging and doing demos on welding machines Attending to all job-related administration Attending to all ad-hoc duties required by management Abide by the companys SAs Safety, Health, and Environmental policies and procedures Reach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE: Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other: Code 8 drivers licence Working with customers and maintaining customer relations Sales experience Experience in the welding industry Problem solving skills Ability to adapt to environment Ability to plan route for the week and visit customers accordingly Time managementKNOWLEDGE, SKILLS & ABILITIES: Welding machines Welding consumables Gas and gas cutting equipment Power tools Lifting equipment Generator Abrasives Spares Hand tools Plasma system Compressors The Client Offers: - Competitive Market related / Negotiable- Cell Allowance- Commission- Fuel Card / Company use Please Note: Own reliable Transport required.
https://www.jobplacements.com/Jobs/E/EXTERNAL-SALES-REPRESENTITIVE-Cape-Town-1264529-Job-Search-2-23-2026-2-30-07-AM.asp?sid=gumtree
2d
Job Placements
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Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):- Sell products by establishing contact- Maintain and develop relationship with customers by providing support, information, and guidance- Recommending solutions- Visiting and quoting customers- Following up on quotation- Prepare reports by collecting, analysing, and summarizing information- Maintain quality service by enforcing company standards- Invoicing customers and order stock to complete customer back orders- Doing deliveries when needed- Following up on customer back orders- Completing customer planning and visits.- Doing cold calls to expand customer base- Arranging and doing demos on welding machines- Attending to all job-related administration- Attending to all ad-hoc duties required by management- Abide by the companys SAs Safety, Health, and Environmental policies and procedures- Reach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE:Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other:- Code 8 drivers licence- Working with customers and maintaining customer relations- Sales experience- Experience in the welding industry- Problem solving skills- Ability to adapt to environment- Ability to plan route for the week and visit customers accordingly- Time managementKNOWLEDGE, SKILLS & ABILITIES:- Welding machines- Welding consumables- Gas and gas cutting equipment- Power tools- Lifting equipment- Generator- Abrasives- Spares Hand tools- Plasma system- Compressors The Client Offers: Competitive Market related / NegotiableCell AllowanceCommissionFuel Card / Company use Please Note: Own reliable Transport required.Please send your CV and salary expectation to Pieter, email:
https://www.jobplacements.com/Jobs/E/External-Sales-Representative-Century-City-1265121-Job-Search-2-23-2026-7-57-31-AM.asp?sid=gumtree
2d
Job Placements
1
About our team and business at Kerston Foods:As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, were not just a company; were a dynamic growth engine. When you join us, you step into a world where personal growth is nurtured, and where you have the freedom to shape, implement, and drive new ideas across our organization. At Kerston Foods, we encourage a culture of curiosity and accountability, where questioning is a superpower that leads to innovative solutions, ultimately enhancing our business operations.Purpose:To constantly define and analyse KF target market and identify prospective customers and convert potential customers to loyal returning customers. Continuous engagement with existing clients to ensure that they are satisfied with the customer services and products supplied. Increasing sales by developing and maintaining relationships with customers and clients. Analysis and forecasting services product and service needs to guide sales & marketing strategies, as well as procurement & warehouse planning, with consistent feedback and engagement with these departments. Provide support to sales team by providing customer related information for decision making and establish customer specific solutions.Responsibilities:Customer retentionAnticipate customer needs and proactively flag problems before they surface and assist team by escalating, reproducing customer issues until a solution is reached. Gather and analyze data in order to understand problems and address them proactively. Uphold and maintain good customer relationships - value added engagements. Coordinate with team to ensure customer problems and queries are resolved according to set standards and expectations. Retain customers using customer service methods. Customized specific approach and solutions suitable for KF customers. Conduct frequent assessment or gap analysis to maintain customer satisfaction by ensuring suitable customer service and products are provided to customers. Provide assistance and recommendations to sales team to ensure our strategies and approaches remain relevant and can satisfy customer needs. Build relationships with customers providing them with solutions.Sales EffectivenessDrive sales strategies provided by utilizing cross selling and upselling methods to achieve targets. Identify current sales process bottlenecks and inconsistencies for improvement and development. Identify opportunities to increase sales using strategies that provide more value, give the customer more benefits, and create a better overall experience. Assess customers to help you understand customers’ needs to uncover pro
https://www.jobplacements.com/Jobs/E/External-Customer-Solutions-Consultant-1265880-Job-Search-02-25-2026-03-00-15-AM.asp?sid=gumtree
11h
Job Placements
1
Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions.Responsibility:They are looking for an Internal sales Rep to join their dynamic team.
Knowledge of sealants, adhesives, bonding and plastering agents
Previous experience in the DIY, Construction and Hardware Retail sector
Knowledge of Anti-foams, Emulsions, Foam Control Agents, and Silicone fluids.
Basic duties, but not limited to:
Meeting with clients
Cold calling and prospecting
Building and maintaining relationships
Meeting with clients
Assisting with quotations
Providing excellent service to customers
All related admin
Requirements:
Product Knowledge
Grade 12
Accpac, Syspro
Client Offers:
Basic market related salary
Please send your CV and salary expectation to Pieter – Email: careers@servicesolutions.co.zaConsultant Name: User User
1d
Service Solutions
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Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions.They are looking for an Internal sales Rep to join their dynamic team.Knowledge of sealants, adhesives, bonding and plastering agentsPrevious experience in the DIY, Construction and Hardware Retail sectorKnowledge of Anti-foams, Emulsions, Foam Control Agents, and Silicone fluids.Basic duties, but not limited to:Meeting with clientsCold calling and prospectingBuilding and maintaining relationshipsMeeting with clientsAssisting with quotationsProviding excellent service to customersAll related admin Requirements:Product KnowledgeGrade 12Accpac, SysproClient Offers:Basic market related salary
https://www.jobplacements.com/Jobs/I/Internal-Junior-Sales-Rep-Epping-CPT-1265114-Job-Search-2-23-2026-7-49-03-AM.asp?sid=gumtree
2d
Job Placements
2
We have a vacancy for a Project and General Office Admin person. We operate in the Electronic Security industry and are well established within the industry.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Minimum of 3-5 years relevant experience is a definite pre-requisite with specific skill set in the Construction Industry.
• Experience with MS Office specifically: Excel, OneNote & Outlook
• Assist project teams with procurement and general project admin
• Compile and follow up on equipment orders
• Compile Project Documentation
• Being able to handle pressure
• Fluent in English (Speaking & Writing)
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
Valid Drivers License
Between the ages of 25-45 yearsResponsibility:Roles and Responsibilities:
• Answer client telephone and email queries
• Create and compile various project related documentation
• Provide general and administrative support to project team
• Communicate and build relationships with clients & suppliers
• Follow up and keep project team updated with all project related tasks
• General admin including updating of as-built project documentation and manuals
In return for your commitment and dedication we offer:
• Performance based 13th cheque
• Company pension & disability benefits - conditions apply
• Market related Salary (Dependent on experience & Qualification)
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Job Reference #: OfficeAdmin
4mo
Integratek
1
KEY PERFORMANCE AREASBusiness DevelopmentMaintain the companys brand reputation and ethos in a professional manner at all times.Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities.Present and sell company products and services to existing and potential clients.Follow up on new leads and referrals generated through field activities.Provide product demonstrations to both new and existing clients.Identify and develop new business opportunities within existing accounts (upselling).Achieve agreed-upon sales targets.Customer Relationship ManagementComplete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers).Provide prompt and professional service and assistance at all times.Assist with customer deliveries when required due to unforeseen circumstances.Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups.Perform technical installations, repairs and maintenance of equipment when required.Apply the companys consultative sales approach by using hands-on service to enhance overall customer value.Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training.Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager.Assist in providing the Sales Manager with relevant service report data.Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies.Use prescribed templates where applicable.Meet all set and required deadlines.Administration ServicesSupport the Debtors Department by following up on outstanding p
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264631-Job-Search-02-20-2026-04-37-39-AM.asp?sid=gumtree
5d
Job Placements
1
MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
2d
Job Placements
2
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