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We are looking for an IT Technician on a night shift short term onsite based with own vehicle inCape Town (Waterfront). Please send your CV to hr@blejmarc.comDuties:-Answering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem-Switching/ Firewalls-Windows servers-Active directory users and computers-Microsoft 365 administration-Basic PC troubleshooting skills(Please no chancers ensure you meet the required skills)
9h
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Job descriptionI.T. ADMINISTRATORI.T. ADMINISTRATOR At least 3 years working experience in the I.T. industry.Must have First Line Desk support and be diverse in end user support.Must be strong in troubleshooting.Basic networking knowledge.Solid knowledge of hardware and software.Must have code 08 drivers licence.Weekend standbyTo start asap. DurbanvilleR6500 per month neg commensurate with experience.Email cv to: vanessa.heyns@vodadealers.co.zaJob Type: Full-timePay: R6 500,00 - R7 500,00 per monthExperience:I.t. office procedures, practices and equipment: 1 year (Required)i.t.: 1 year (Required)
16h
8
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a Senior IT Design & Commissioning Technician to work on IP Network Equipment such as Cisco & Huawei networks, Fire Detection, CCTV, Access Control and other IT and Security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum of 5 years relevant experience is a definite pre-requisite.
IT Diploma or higher Certificate in PC & Server Engineering
A+ N+
Cisco & Huawei Certification will be an advantage
Training certificates to also work on Fire Detection, Access Control & CCTV Systems will also be an advantage.
If you are looking for a new exciting career opportunity, please send your recently updated detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• 13th cheque
• Performance Incentives
•. External Product Specific Training opportunities
• Company Cell Phone & Laptop
• Vehcile Allowance with petrol
• Pension & disability Fund benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please note: That should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
PLEASE ONLY send your CV if:
You have a South African ID Document – we do not employ foreign nationals
You currently live in the Cape Town area
You do not have a criminal record
You are seeking longterm employment
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: CommissioningTech
1d
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Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
18h
1
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
1d
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We are looking for a Front End Developer to join our team of coding pros. We’re looking for someone who loves creating websites and web interfaces that people engage with, someone who has an eye for detail and is passionate about emerging front-end technologies.
Requirements
Essential:
Minimum 3 years of Front End Web Development experienceExperience in slicing PSD (and related designs files) to cross-browser, responsive, pixel perfect websitesHTML5, CSS3, SASS knowledge and experienceExperience in writing custom JavaScript pluginsJavascript MVC framework experience with at least one of the following:AngularReactVueJS
Advantageous:
PHP knowledgeWordpress experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0MTUxODQ/c291cmNlPWd1bXRyZWU=&jid=377171&xid=132415184
1d
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Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
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DUTIES:
Ensure all bookkeeping tasks are completed to exacting standards and within established deadlinesPrep for Audits, processing of General and Audit JournalsReconciliation of Income statement and Balance sheet Accounts – Feb 23Stock reconciliation and recreationMarch to June Income Statement 2023 reconciliation and finalizationMarch to June Balance Sheet reconciliation
EXPERIENCE REQUIRED:
Minimum of 5 years of relevant experience in financial control, accounting, or bookkeepingComprehensive understanding of financial principles, practices, and regulationsA keen eye for detail and a commitment to maintaining accurate financial recordsAdvanced knowledge of Microsoft Office and Pastel Evolution is mandatory
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83Nzc4MjU2NDY/c291cmNlPWd1bXRyZWU=&jid=1690581&xid=777825646
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Job Duties • To answer incoming calls after no more than three rings, to direct calls correctly to staff, and to convey accurately detailed messages via email to unavailable staff. Messages must be taken for staff who are busy on their telephones unless a customer insists on holding for that person.• To politely receive visitors, be they customers or suppliers, to the company and to ensure that they are attended to promptly. • To interact with staff respectfully and professionally. To obtain outgoing cell phone and national telephone numbers for staff. • Please treat all calls respectful and with urgency.• To maintain and uphold a smart, unrevealing, appropriate and corporate dress code.• To received courier parcels and distribute as required.• Answer, screen, and forward incoming phone calls.• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, maintaining a monthly attendance register)• Update calendars and schedule meetings.• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzkyNDE2ODk4P3NvdXJjZT1ndW10cmVl&jid=1289296&xid=2392416898
1d
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We are looking for a PHP Back-End Genius to join our team of coding professionals who have the passion, experience and skills to create custom, complex and automated database-driven web apps, websites and systems.
Requirements
Minimum 3 years of back end web development experienceExcellent PHP and object-oriented coding knowledge and experienceExperience with one or more MVC PHP frameworks, (Laravel, Code Igniter, etc…)Solid understanding of MySQL, relational database design and writing complex SQL queriesExperience with HTML5, CSS3, SASS (beneficial)Experience with Javascript and JQuery (beneficial)Working with GIT / SVN repos
Advantageous:
Experience in slicing PSD to cross-browser, responsive, pixel perfect websitesJavascript MVC framework experienceWordpress experience
Duties
Create custom, complex and automated database-driven web apps, websites and systemsWorking with national and international clients, you will constantly be exposed to new projects, technologies and brands, all within a creative atmosphere
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAwMDkzMDUwP3NvdXJjZT1ndW10cmVl&jid=377169&xid=4100093050
1d
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Our client in the Technology Industry based in based in Cape Town is currently looking to employ a Business Development Manager.
An awesome career opportunity awaits.
Requirements:
Five years minimum previous work history in similar environment.Must have an already established network.Probing and analytical approach.Strong client-allied approach.Excellent oral, written and presentation communication.Own vehicle essential.In depth understanding of ICT products.
Responsibilities:
Research and identify new business opportunities – including new markets, growth areas and trends.Seek out the appropriate contact within organisations.Generate leads and cold call prospective clients.Meet with clients face to face.Foster and develop relationships with clients.Understand the needs of clients and be able to respond effectively to meet these requirements.Preparation of quotes and proposals.Ensure proposals are managed in terms of accuracy and completed within SLA.Achieve set financial targets.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTk0NDU3MjUwP3NvdXJjZT1ndW10cmVl&jid=1474010&xid=3994457250
1d
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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Job Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
1d
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A leading Managed IT Services Provider is looking for an ‘’IT Service Agent’’ to join their team on a full-time permanent basis based in Bellville, Cape Town.Excellent compensation package plus internal career advancement opportunities.About the role:The primary role of the IT Service Agent is responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action, monitor issues from start toresolution and deal with escalations when required.Requirements:• Valid Drivers license and own vehicle• Extensive experience in a Managed Service Provider (MSP) environment• Matric or NQF equivalent• A+ and N+ or equivalent• Microsoft MCSA or MCSE• Experience in Microsoft 365 and Azure environments• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft Servers, server literacyResponsibilities:• Compliance with the Ticket Lifecycle Management:• Respond to logged tickets, and log ticket if no ticket exists• Ensure tickets are classified & prioritized accurately• Ensure time entries are captured accurately, consistently, and timeously• Provides regular and timely updates to all parties (internal and external) on incident statuses• Ensure quality communication and that updates and resolutions meet stakeholder requirements• Field Support:• Compliance with customer rules, processes and procedures while attending to work at customer offices• Compliance with Onsite Statement of Work (SoW)• Escalations:• Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response• Notify relevant stakeholders• Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly)• Provide root cause analysis for major incident in the form of a Major Incident Report• IT Information Library (ITIL) and IT Service Management (ITSM):• Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies• Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc. are kept up todateApplying for this position:Only open to South African citizens.If you are interested in this great career opportunity, please send your CV with position title as reference to: careers@hrtalentpartner.co.za
4d
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A leading Managed IT Services Provider is looking for a ‘’Specialist Services Agent (T2)’’ to join their team on a full-time permanent basis in Cape Town.Excellent compensation package (subject to background and experience) plus internal career advancement opportunities.Requirements:• 5+ years practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience in Managed Service Provider (MSP) environment essential• Valid Driver’s License, Own Reliable Transport & Good Leadership Skills• A+ and N+ or equivalent, Microsoft MCSA or MCSE• Strong network implementation skills essential• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the IT industry; as IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft ServersKey Performance Areas:• Compliance with the Ticket Lifecycle Management: Ensure tickets are classified & prioritized accurately• Field Support: Compliance with customer rules, processes and procedures while attending to work at customer offices• Escalations: Quickly and accurately identify P1 and P2 Incidents and account escalations, initiating an immediate response• IT Information Library (ITIL) and IT Service Management (ITSM): Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies, Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc are kept up to dateOnly open to South African citizensIf interested, please email your CV to: careers@hrtalentpartner.co.za
4d
Well Established ISP looking for a First Line Support Technician / Field TechnicianDuties & Responsibilities Field Technician Duties- Installation of brackets, microwave antennas and routers in Malgas, Bredarsdorp , Witsand and Infanta areaFully capable of configuring routers, radios, (Mikrotik, Ubiquiti, etc.)Take Pride in your work ( cabling , installation and crimping)Fault finding/troubleshooting. Installation and configuration of PTP and PTMP links.Antenna alignment.High site construction.No fear of heights Medically clear. No health issues.Skilled to work with power tools.Drivers license compulsorySober of HabitsNon field working days must work from home and help the rest of the team with Helpdesk Support • Logging Support Calls on Helpdesk ticketing system• Assisting Customers with First Line Support Issues Fibre, and Wireless.Whatapp and Phone support• Assisting Installers with Installations (Remote Support) if needed.• Escalating Calls to Second Line Support • Data Usage Reports.• Following and Maintaining call logging procedures.• Fault finding reports, incident reports etc.• Adhering to our internal Support SLA.Matric certificate.A+ or N+ certificate Must have excellent communication and interpersonal skills.Helpdesk experience.TeamViewer and Anydesk support experience.Salary R8000 pm
5d
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Junior Wireless Telecoms Technicians Required...Two positions available in Somerset-West.Two positions available in Swellendam.Positions are for permanent employment. 1 Year minimum experience in the Wireless industry is desirable but applicants without experience will also be considered based on meeting the below minimum required skills.Responsibilities and Required Skills...*Drivers license compulsory.*Ability to work at heights.*Working at heights certification desirable.*Medically clear. No health issues.*Skilled at working with hand tools and power tools.*Basic computer literacy.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, required skills, will not be considered.
6d
1
Senior Wireless Telecoms Technicians Required...One position available in Swellendam.Position is for permanent employment. 3 Years minimum experience in the Wireless industry compulsory.Responsibilities and Required Skills...*Installation of brackets, microwave antennas and routers.*Fully capable of configuring routers, radios, VOIP phones. (Mikrotik, Ubiquiti, etc.)*Cable management.*Fault finding/Troubleshooting.*Installation and configuration of PTP and PTMP links.*Antenna alignment.*High site construction.*Working at heights certified.*Medically clear. No health issues.*Skilled to work with power tools.*Advanced understanding of DC electrical circuits/solar systems. 24V and 48V battery systems.*Advanced understanding of AC power circuits.*Admin duties. Completing of job-cards. Keeping logbooks up to date. Following company policies.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)*Ability to apply proper time management.*Team player and skilled to manage a small team.*Store management.*Drivers license compulsory.Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, relevant experience will not be considered.
6d
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Job name: NOC AgentJob Type: Remote - ShiftsA position has become available on our NOC Support TeamYou will be responsible for the following:Monitoring for Network Outages for an FNOTraining will be provided.Qualifying Criteria:A basic understanding of how FNO’s and ISP’s operate. This will be tested.Network+ or A+ Certification (Not negotiable)Past experience in the ISP/FNO space with contactable references will count in your favour.This is a remote position, therefore the following is a requirement:Computer/laptop (i5/AMD Ryzen 5 and up, 8GB Ram and up)Stable internet connection (10Mbps minimum, 30ms Ping maximum)Windows 10A contingency plan for load shedding/Network outagesSecond ScreenHeadsets The shifts are 24/7 you will be assigned 5 to 6 shifts per week 8 hours per shift. Must be willing to work weekends and public holidays.Remuneration: Dependent on shifts (R6000 - R7000)Kindly email your CV’s to hr@noc.africaoncloud.netAfrica on Cloud is an all inclusive connectivity and telecommunications service provider. The above position is an outsourcing position.
7d
VERIFIED
Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visits
Job Type: Full-Time (3 month Probation)(Start date 1 June
2024 to 1 July 2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level MSP IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- ARUBA networking hardware setup and support
- MIMECAST deployment and support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
6d
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Help Desk Technician responsibilities include:
·
Serving as the first point of contact for customers seeking technical
assistance over the phone or email
·
Performing remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determining the best solution based on the issue and details provided by
customers
Responsibilities
·
Serve as the first point of contact for customers seeking technical
assistance over the phone or email
·
Perform remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determine the best solution based on the issue and details provided by
customers
·
Walk the customer through the problem-solving process
·
Direct unresolved issues to the next level of support personnel
·
Provide accurate information on IT products or services
·
Record events and problems and their resolution in logs
·
Follow-up and update customer status and information
·
Pass on any feedback or suggestions by customers to the appropriate
internal team
·
Identify and suggest possible improvements on procedures
Requirements and skills
·
Proven experience as a help desk support technician or
other customer support role
·
Tech savvy with working knowledge of office automation products,
databases and remote control
·
Good understanding of computer systems, mobile devices and other tech
products
·
Ability to diagnose and resolve basic technical issues
·
Proficiency in English
·
Excellent communication skills
·
Customer-oriented and cool-tempered
If you are interested please send your CV to jobs@trekit365.co.za.
SALARY: R5000 – R6000
MEDICAL INSURANCE
8d
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