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Results for it technical support jobs in "it technical support jobs" in Find IT Technician jobs in South Africa in South Africa
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Job DescriptionProvide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction.Location: Century City, Cape TownKey ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial. Application Process:
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1267996-Job-Search-3-3-2026-9-06-58-AM.asp?sid=gumtree
1d
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This role combines technical understanding of printing equipment with consultative sales skills, enabling customers to select the most appropriate production technology for their operations.The successful candidate will work closely with print converters, label manufacturers, and packaging producers, providing expert guidance on machinery, process improvements, and production solutions.Key ResponsibilitiesBusiness DevelopmentIdentify and develop new business opportunities within the printing, label and packaging industryBuild relationships with print houses, label converters, packaging manufacturers and production managersGrow market share through proactive prospecting, networking and industry engagementDevelop strategic accounts and maintain long-term customer relationshipsTechnical SalesProvide consultative sales support on printing and finishing equipmentUnderstand customer production processes and recommend appropriate machinery solutionsConduct technical presentations, demonstrations and equipment proposalsPrepare quotations, proposals and technical specificationsProject & Solution SupportLiaise with internal technical teams and international OEM partnersSupport customers through the equipment selection, installation and commissioning processEnsure smooth handover between sales and service teamsAssist customers with production optimisation and equipment upgradesMarket IntelligenceMonitor trends in digital printing, flexographic printing, and label productionIdentify opportunities for new equipment technologies and solutionsMaintain strong knowledge of competitor technologies and market developmentsRequirementsExperience38 years experience in technical sales or sales engineeringExperience selling capital equipment, industrial machinery, or technical production systemsExposure to printing, packaging, converting, or manufacturing environments preferredTechnical BackgroundDiploma or Degree in:Mechanical EngineeringElectrical EngineeringPrinting TechnologyIndustrial Engineeringor related technical fieldIndustry Experience (Highly Advantageous)Printing presses (flexo / digital)Label converting equipmenthttps://www.jobplacements.com/Jobs/T/Technical-Sales-Engineer-1268218-Job-Search-3-4-2026-5-00-42-AM.asp?sid=gumtree
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
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What This Role Is AboutWere looking for a Business Intelligence Engineer to help support and enhance telecom software products. Youll work closely with stakeholders, analyse data, troubleshoot issues, and help deliver solutions that make a real operational impact.This is a hands-on role for someone who is curious, analytical, and confident communicating with both technical teams and clients.What Youll Be DoingWriting SQL queries to extract, analyse, and report on dataWorking with stakeholders to understand requirements and deliver solutionsTroubleshooting and resolving software issuesSupporting and configuring .NET-based and web applicationsAssisting with installation and configuration of systemsInvestigating problems, identifying root causes, and implementing fixesWorking in an agile, fast-paced development environmentWhat Were Looking ForBSc or BEng degree2+ years experience (graduates will be considered)12 years solid SQL experience, confident writing queries and building reportsStrong technical and analytical problem-solving skillsAbility to work independently and take initiativeComfortable interacting with clients in a professional mannerStrong written and verbal communication skillsNice to HaveExperience supporting ASP.NET web applicationsExposure to scripting languages such as Python or PerlExperience troubleshooting and configuring .NET applicationsUnderstanding of web-based systems and integrationsWho You AreNaturally curious and solution-focusedCalm under pressure and comfortable in a fast-moving environmentPositive, proactive, and open to changeSomeone who enjoys figuring things out and making systems work betterIf you enjoy combining data, technology, and problem-solving to build smarter telecom systems, wed love to hear from you.Only shortlisted candidates will be contacted. If you do not receive feedback within a reasonable period, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/B/Business-Intelligence-Engineer-Telecom-Software-1263004-Job-Search-2-16-2026-2-03-34-PM.asp?sid=gumtree
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