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Job Purpose:Our client desires a candidate who is a strong cultural fit and shares their goals. They need a technically sound individual who is also innovative and creative. The ideal candidate is autonomous, self-driven, and excels at delivering results. A mature, knowledgeable professional who takes great pride in their work is essential.Key Responsibilities: Providing 1st and 2nd level support for all our clients products and services.Logging and managing projects/tasks in a ticketing system through to resolution.Liaising with the Development Team to analyse and resolve issues.Facilitating client on boarding through basic project management.Coordinating with internal and external support teams.Conducting final-stage product testing for quality assurance.Preparing daily, weekly, and monthly reports for management and customers.Attending meetings and preparing minutes or presentations as needed.Creating training materials and release notes.Training new users on our clients products.Managing disputes related to product misuse.Communicating rollout status and updates to all stakeholders.Monitoring system performance, escalating issues, and reporting downtime.Liaising with technicians, contractors, and sales teams to ensure project efficiency.Maintaining up-to-date knowledge of all project office activities to provide cover when needed.Occasional overtime may be required for deployments outside office hoursRequirementsA relevant tertiary qualification is advantageous but not essential.A minimum of 5 years of prior working experience as a Production Coordinator is required.Must be highly computer literate with above-average MS Office skills.Experience in the financial services sector is considered an advantage.Own transport is essential, as travel to clients may be requiredSkills And CompetenciesMinimum 5 years of direct experience as a Production Coordinator, ideally within the Financial Services sector.Advanced proficiency in Microsoft Office, especially Excel.Exemplary, clear, and accurate communication skills in English (other languages are a bonus).Quick learner with strong problem-solving and analytical abilities.Meticulous attention to detail and commitment to seeing tasks through to completion.Excellent time management, multitasking, and prioritization skills.Strong planning skills with accountability for personal and team goals.Outstanding interpersonal skills for effective collaboration, with the ability to work both independently and as part of a team.Proactive in building relationships and sharing knowledge.Strategic and rational thinker with
https://www.jobplacements.com/Jobs/P/Production-Coordinator-1254733-Job-Search-01-22-2026-04-32-14-AM.asp?sid=gumtree
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Callforce Johannesburg is currently recruiting for Upgrades consultants.The Upgrades Sales consultant will play a crucial role in driving sales and customer loyalty by offering upgrade opportunities to existing clients. This role involves understanding customer needs, recommending suitable upgrades, and ensuring a seamless transition for the customer. As part of our growth strategy, our ideal candidate should be results driven, have excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service.Requirements:- Call centre telco upgrades experience of 1+ year.- Ability to quickly learn and retain detailed information about a wide range of products and services.- Problem-Solving: Strong problem-solving skills and the ability to think on your feet.- Organization: Excellent organizational skills and attention to detail.
https://www.jobplacements.com/Jobs/U/Upgrades-consultants-1204616-Job-Search-07-19-2025-02-00-27-AM.asp?sid=gumtree
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Responsible for the administration, configuration, maintenance of our SaaS platforms and their data.Contribute to the development, implementation and integration of SaaS applications, databases and reporting functionality. Collaborate with the Digital Transformation team, ensuring system stability, upkeep and progress on our digital journey and milestones are achieved through system support activities. Collaborate with all other internal customer departments, including Internal IT, to deliver internal improvements to workflow processes and data throughout the organisation.Knowledge: Application Configuration and Management (Users, Groups, Access, Permissions)SaaS Workflow orientated Platforms CRM, ITSM, Helpdesk Systems (Fresh Service, Sales, Desk)Data, Information and Analytics Platforms. (Excel, PowerBI etc.)Knowledge documentation and management.Data Engineering & IntegrityApplication Development & IntegrationSkills: Broad System and User Administration.Business Workflow Construction and Implementation.Strong internal customer orientated outlook.Organizational change capability.Skills in managing cross functional departments, systems and incidents.Organized, diligent with an eye for data detail.Information management including presentation and communication skills.Experience with data mapping and data migration.Experience in:API IntegrationJSONRESTcURLPostmanMySQL / MongoDBMySQL Stored ProceduresMySQL WorkbenchFreshWorks products and their development environments, workflows, webhooks etc.Experience in Zapier and Python advantageousMINIMUM QUALIFICATIONS:Degree in Computer Science, Information Technology, or a related fieldCertifications in SaaS services (Service Now (or ITSM equivalent), Azure, Google Cloud)MINIMUM EXPERIENCE:More than 3 years in software application management and system administration
https://www.jobplacements.com/Jobs/A/Applications-Administrator--Developer-1250263-Job-Search-01-12-2026-04-07-22-AM.asp?sid=gumtree
11d
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