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Results for it support technician in "it support technician" in IT & Tech Jobs in South Africa in South Africa
1
Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
5mo
Job Placements
1
Job & Company Description:Im looking for Help Desk Technicians who can provide first-line and second-line support across hardware, software, and network environments.Key Responsibilities:Provide 1st & 2nd line technical support to end-users.Troubleshoot hardware, software, and network issues.Install, configure, and maintain desktops, laptops, and mobile devices.Assist with Microsoft 365 support.Log, track, and resolve incidents using ticketing systems.Support printers, scanners, and peripheral devices.Perform basic network troubleshooting (WiFi, LAN, DNS, DHCP).Job Experience and Skills Required:Education:Relevant IT Diploma, Certificate, or A+ / N+ / CompTIA Qualifications.Experience:2+ years experience in an IT Support / Help Desk / Service Desk role.Strong troubleshooting skills across Windows OS and Microsoft 365.Experience with Active Directory.Familiarity with ticketing systems (JIRA, Freshdesk, ServiceNow, etc.).Experience with networking: TCP/IP, DNS, DHCP, LAN/WAN.Experience supporting hardware (laptops, desktops, printers).Apply now!
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1246229-Job-Search-12-11-2025-04-13-16-AM.asp?sid=gumtree
5h
Job Placements
1
We are looking for a L2 Technician to be based onsite by our client and provide support. Please send your CV to hr@blejmarc.comDuties:Ability to work independently and meet day-to-day activitiesEffective communication skills with colleagues and maintaining documentationAdaptability to overcome environmental changes and identify solutionsCommitment to personal growth and developmentDemonstrate critical thinking skillsAbility to digest information and take action through Kaseya and ConnectWiseNetwork troubleshootingVoIP troubleshooting and installationWindows workstation, application support, printers, and PC onboarding/offboardingAnswering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem)Networking/ Firewalls (SonicWALL, FortiGate)Windows server support and management, Active directory users and computersMicrosoft 365 AdministrationAdvanced PC troubleshooting skills
9d
1
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Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
5mo
Job Placements
1
Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-12-08-2025-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
1
Knowledge and Experience:Experience with remote support applications and techniques (e.g. VPN, RDP and Remote Management Tools).Advanced knowledge of Active Directory.Experience with the configuration and administration of MS Office products.Excellent knowledge of hardware components and hardware troubleshooting procedures (Servers, Laptops and Networking).Support & Troubleshooting: Provide direct support for laptops, desktops, printers, and peripherals, with a primary focus on Windows 10/11 environmentsDiagnose and resolve Wi-Fi/LAN issues, including troubleshooting DHCP/DNS, basic VLAN configurations, SSIDs, and captive portals.Maintain high-quality Knowledge Base (KB) articles, asset registers, change logs, and network diagrams under the strict requirement that completed work must be fully documented.Good working knowledge of all Microsoft Office applications e.g. Word and Excel.Good knowledge of TCPIP networking is required.Good knowledge of server software and systems.Experience with configuring routers and wireless access points.At least 5 years server support and maintenance experience. Qualifications:At least a Matriculation certificate.International MCSE / MCSA or equivalent certificationA+, Server+, N+ or similar qualification an advantage.Networking and Firewall experience advantageous.SQL DB experience advantageous.
https://www.jobplacements.com/Jobs/D/Desktop-Technician-1238490-Job-Search-11-12-2025-02-00-15-AM.asp?sid=gumtree
2d
Job Placements
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Key Responsibilities:Install car alarms and vehicle tracking systemsTroubleshoot and diagnose electrical issues using an ohm meterEnsure all installations meet quality and safety standardsMaintain accurate installation records and customer documentationDeliver excellent service and support to our clientsRequirements:? Experience in fitting car alarms or tracking devices (minimum requirement)? Matrix certification (advantageous)? Clear criminal record? Fluent in English and Afrikaans? Valid South African drivers licence? Ability to read and use an ohm meterKey Abilities:Strong self-leadership and communication skillsHigh accuracy and attention to detailEffective time management and professional integrity
https://www.jobplacements.com/Jobs/V/Vehicle-Alarm-Technician-1244716-Job-Search-12-5-2025-2-49-16-AM.asp?sid=gumtree
6d
Job Placements
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KEY RESPONSIBILITIES:Both reactive and proactive work within the client portfolio both remote and onsitePlanning and implementing projectsAnalysing client environments and recommending improvements according to best practiceAdvanced knowledge and experience in resolution of workstation and server software and hardware issues as well as networking and peripheralsBuilding and Maintaining Servers, including Hardware, RAID, Hypervisor, OS (AD, DNS, DHCP), Roles and applicationsTS/RDS EnvironmentsScripting ability including but not limited to PowerShellNetworking configuration as well as advanced knowledge of TCP/IP and ability to resolve complex networking issues.In-depth knowledge of LANs and WANsDemonstrated experience in firewall configuration and troubleshootingAbility to setup and maintain AV and Backup SolutionsOffice 365, Teams, SharePoint, and AzureVOIPMinimum 5 Years ExperienceREQUIREMENTSMatricFurther qualifications an advantage (MCSE, CCNA, Diploma, etc)Valid Drivers Licence and Own Car
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1245913-Job-Search-12-10-2025-04-01-15-AM.asp?sid=gumtree
15h
Job Placements
1
Job & Role Description:We are looking for IT Support Technicians who are confident providing first- and second-line support, resolving hardware and software issues, and ensuring smooth IT operations across various environments. These roles offer exposure to diverse technologies and the opportunity to work in fast-paced, professional settings where high-quality support is essential.Key Responsibilities:Provide first-line and second-line IT support across multiple branches or user groups.Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.Support Microsoft technologies, including servers, desktop applications, and the full Microsoft Office Suite.Install, configure, and maintain IT equipment and peripherals.Monitor system performance and troubleshoot network and connectivity issues.Assist with user account creation, access control, and system configurations.Job Experience and Skills Required:Education:Matric (Grade 12)Diploma / Degree in Information TechnologyExperience:3+ years experience in IT SupportExperience with Microsoft Server environmentsNetworking experience (LAN/WAN, routers, switches, firewalls)Exposure to cloud technologies (Microsoft 365, Azure)Knowledge of backup solutions and cybersecurity best practicesApply now!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1242461-Job-Search-11-26-2025-04-12-37-AM.asp?sid=gumtree
15d
Job Placements
1
Purpose of the Role:The Junior IT Support Technician exists to ensure that Dis-Chem Life’s employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national operations.Through proactive support, problem-solving, and user guidance, the Junior IT Support Technician helps protect system integrity, maintain compliance with security standards, and enhance the overall employee experience. This role is central to enabling operational efficiency and ensuring staff can focus on delivering exceptional service to our clients.Role SummaryThe Junior IT Support Technician provides first-line IT support, assists with infrastructure maintenance, supports IT projects and rollouts, and ensures adherence to IT policies and SLAs. This includes troubleshooting hardware, software, and network issues, managing user onboarding/offboarding, maintaining asset registers, and supporting operational tools.The successful candidate will be highly organised, proactive, and capable of interacting confidently with staff at all levels. Success is measured by first-call resolution, SLA adherence, system uptime, compliance with IT standards, and positive user feedback.Benefits:Exposure to a broad range of IT systems, technologies, and projectsCollaborative, supportive IT team environmentOpportunity to develop IT expertise and certificationsMeaningful contribution to operational efficiency across a growing national businessKey Responsibilities Comprehensive Technical SupportProvide first-line support for Microsoft 365, Entra ID, PowerShell, and Intune environmentsManage user onboarding/offboarding, including account setup, asset allocation, and documentationDeliver desktop, printer, and mobile device support (Windows, Mac, Android, Linux)Maintain accurate IT asset registers and adhere to ticketing SLA standardsSupport dialer systems and other operational toolsPerform general IT assistance, including Ethernet cabling, password resets, and minor troubleshootingNetwork TroubleshootingDiagnose and resolve wired and wireless connectivity issuesMaintain understanding of network protocols, cabling standards, and network configurationsSecurity and Compliance Assist with implementation and maintenance of IT security controlsMaintain a secure, standardized IT environment in line with corporate IT policiesChange and Patch Management Execute user change requests, including access adjustme
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Technician-1241814-Job-Search-11-24-2025-07-00-01-AM.asp?sid=gumtree
17d
Job Placements
1
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1241904-Job-Search-11-24-2025-3-21-23-PM.asp?sid=gumtree
16d
Job Placements
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Customer Experience Expert (Must know/love cycling/bicycles!)Join a specialist cycling insurance solutions team supporting Australian clientsStellenbosch | R20,000 to R30,000 basic + commissionAbout Our ClientThis specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while engaging with Australian clients, the business offers an energetic and growth-oriented environment. The company values professionalism, responsiveness, and exceptional customer care, with opportunities for team members to learn, develop, and gain international exposure.The Role: Customer Experience ExpertThis role exists to provide efficient, accurate, and friendly support to customers, ensuring they receive the highest standard of service. You will be the first point of contact for inquiries, updates, and complaints, while supporting communication between customers, sales, and claims teams. The focus is on delivering quick resolutions, maintaining clear and accurate information, and contributing to a seamless customer journey.Key Responsibilities1+ years of customer service experienceTake inbound calls and transfer them to the appropriate team members quickly and efficientlyAttend to missed calls, emails, and chat messagesHandle customer complaints professionally and effectivelyProvide general customer service support across teamsDeliver online support for HubtigerCapture all communication accurately across required platformsLiaise between customers, sales, and claims teams to ensure smooth information flowAbout You1+ years of experience in a customer service or administrative support roleStrong communication skills, both verbal and writtenAbility to manage inquiries efficiently and professionallyOrganised, accurate, and detail-drivenProactive, energetic, and customer-focusedAble to adapt to fast-paced, service-driven workWilling to work shifts aligned with Australian time zonesInterest in learning about insurance and serving the cycling community
https://www.jobplacements.com/Jobs/C/Customer-Experience-Expert-Must-knowlove-cyclingb-1245173-Job-Search-12-9-2025-7-13-42-AM.asp?sid=gumtree
2d
Job Placements
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