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Results for it support technician in "it support technician" in IT & Tech Jobs in South Africa in South Africa
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Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
6mo
Job Placements
1
Key ResponsibilitiesMatric / Grade 12A+ and N+ Qualification essentialValid drivers licence and own vehicle requiredOffice based position but will need to visit a client once a week on siteStrong connectivity and network skillsGood customer relations skillsExcellent knowledge of how to solve software and hardware issues
https://www.jobplacements.com/Jobs/I/IT-Support-Desk-Technician-Krugersdorp-1249136-Job-Search-1-13-2026-10-44-02-AM.asp?sid=gumtree
6d
Job Placements
1
As a Service Desk Technician, you will be responsible for, but not limited t,o the following: Resolving 1st and 2nd line issues and queries. Answering and actioning customer requests.Strong Communication SkillsTroubleshooting equipment and services.Escalating faults to upstream providers and driving them to completion.Mikrotik router troubleshooting and operation.Customer connection troubleshootingPBX troubleshooting VoiP Troubleshooting and ConfigurationWorks well in a team while also acting independently under pressure. Requirements: A minimum of 3 years in a Service Desk roleThe successful candidate will have the following certifications:CompTIA A+ and N+ (essential)Mikrotik MTCNA (highly beneficial dependent on years of experience must have worked on Mikrotik) FortiGate NSE (Beneficial)We are looking for an individual with strong communication skills, who displays patience and out of the box thinking when resolving issues. Good Time and Risk management capabilitiesOwn vehicle and valid drivers licenceThe company offers a family orientated work environment with excellent potential for growth and development.
https://www.jobplacements.com/Jobs/I/ISP-Support-Desk-Technician-1252774-Job-Search-01-16-2026-10-25-20-AM.asp?sid=gumtree
2d
Job Placements
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Requirements:Grade 12IT related qualification (A+ / N+)Minimum 3 years’ experience in a technical role with solid understanding of computer hardware, software, peripheralsExperience with computer maintenance and repairs, onsite and remote support, Data BackupsExperience with Networking and Office Setups for new users, server maintenanceUnderstanding of WAN / LAN support, including printers, scanners, IP devices Must have valid drivers’ licence and own car Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://www.jobplacements.com/Jobs/I/IT-Technician-1252335-Job-Search-01-16-2026-02-00-15-AM.asp?sid=gumtree
2d
Job Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment.Job SummaryThe Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement.ResponsibilitiesServe as the primary escalation point for complex technical issues across hardware, software and network environments.Provide Level 2 and Level 3 support for desktops, laptops, mobile devices, printers and peripherals.Administer and troubleshoot Microsoft 365, Active Directory and enterprise applications.Lead IT projects such as system upgrades, migrations and deployments.Monitor and maintain network connectivity and security compliance.Develop and maintain documentation, SOPs and knowledge base articles.Collaborate with vendors and third-party providers for advanced troubleshooting.Analyse recurring issues and recommend process improvements.Ensure compliance with IT security standards and company policies.QualificationsMatric and a Diploma or Degree in Information Technology or related field.Minimum 8 years in IT support, with proven experience in senior or escalation roles.Strong expertise in Windows OS, networking fundamentals and Microsoft 365 administration.Proficiency in ITIL practices and ticketing systems.Excellent analytical, problem-solving and communication skills.Ability to manage multiple priorities and work independently.CertificationsCompTIA A+, Network+, Security+ITIL Foundation Certification
https://www.jobplacements.com/Jobs/S/Senior-Helpdesk-Technician-Contract-1249670-Job-Search-1-9-2026-3-35-14-AM.asp?sid=gumtree
9d
Job Placements
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Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning — not cellphone repairs.Current vacanciesPaarlEikestadKey Responsibilities:Diagnose, repair, and maintain computer hardware, software, and peripherals (desktops, laptops, printers, accessories, etc.).Perform hardware and software upgrades and installations.Handle data transfer and drive cloning when setting up or replacing laptops.Conduct thorough testing to ensure all systems function correctly after repairs.Provide technical support and troubleshooting to customers in-store and remotely when required.Maintain accurate records of repairs, parts used, and time spent on jobs.Ensure all repairs meet quality and safety standards.Assist with stock control of spare parts and tools.Support sales staff with technical advice when required.Requirements:Matric (Grade 12) essential.IT/Technical certifications (A+, N+, or similar) advantageous.Proven experience in laptop and desktop repairs and servicing.Strong diagnostic and problem-solving skills.Good knowledge of Windows operating systems and common software issues.Customer-service oriented with good communication skills.
https://www.jobplacements.com/Jobs/T/Technician--Computer-Hardware--Accessories-1252377-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
2d
Job Placements
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Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment.Job SummaryThe Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement.ResponsibilitiesServe as the primary escalation point for complex technical issues across hardware, software and network environments.Provide Level 2 and Level 3 support for desktops, laptops, mobile devices, printers and peripherals.Administer and troubleshoot Microsoft 365, Active Directory and enterprise applications.Lead IT projects such as system upgrades, migrations and deployments.Monitor and maintain network connectivity and security compliance.Develop and maintain documentation, SOPs and knowledge base articles.Collaborate with vendors and third-party providers for advanced troubleshooting.Analyse recurring issues and recommend process improvements.Ensure compliance with IT security standards and company policies.QualificationsMatric and a Diploma or Degree in Information Technology or related field.Minimum 8 years in IT support, with proven experience in senior or escalation roles.Strong expertise in Windows OS, networking fundamentals and Microsoft 365 administration.Proficiency in ITIL practices and ticketing systems.Excellent analytical, problem-solving and communication skills.Ability to manage multiple priorities and work independently.CertificationsCompTIA A+, Network+, Security+ITIL Foundation Certification
https://www.jobplacements.com/Jobs/S/Senior-Helpdesk-Technician-Contract-1249150-Job-Search-1-7-2026-12-29-54-PM.asp?sid=gumtree
11d
Job Placements
1
JOB OPPORTUNITY: TECHNICAL SUPPORT OFFICER
We are seeking a reliable and motivated Technical Support Officer to join our team. The successful candidate will be responsible for providing technical assistance, troubleshooting issues, and supporting users with software, hardware, and system-related queries.
Key Responsibilities:
Provide first-line technical support to clients and internal users
Troubleshoot hardware, software, and network-related issues
Log, track, and resolve support tickets efficiently
Install, configure, and maintain computer systems and applications
Escalate complex technical issues when necessary
Provide clear and professional communication to users
Minimum Requirements:
Valid certified copy of South African ID
Proof of residence (not older than 3 months)
Relevant IT qualification or technical support experience
Basic knowledge of computers, operating systems, and troubleshooting
Good communication and problem-solving skills
Ability to work under pressure and meet deadlines
Application Documents Required:
Updated CV
Certified copy of ID
Proof of residence (not older than 3 months)
⚠️ Important Notice:
Failure to submit all required documents or to comply with the stated requirements will result in automatic rejection of the application.
3d
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Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
6mo
Job Placements
1
Key ResponsibilitiesProvide first-line software support to end users via email, helpdesk system, and telephoneRespond to and resolve software-related queries efficiently and professionallyCreate, maintain, and publish user support documentationDeliver general software training and conduct skills assessments for end usersSupport Microsoft Office applications and other business-related softwareAssist with boardroom, meeting room, and online meeting technology setup and connectivityEnsure all support activities comply with internal policies, standards, and regulatory requirementsProvide occasional support to users at other business locations when requiredMinimum RequirementsGrade 12 qualification12 years experience in an end-user or software support roleSolid working knowledge of Windows 11Microsoft Office proficiency (Word and Excel intermediate level)Previous experience providing software-based support to end usersGood diagnostic and problem-solving skillsExposure to document management systems advantageousPrevious training or user-support experience beneficial
https://www.jobplacements.com/Jobs/E/End-User-Support--Software-Technician-Helpdesk-1248667-Job-Search-01-06-2026-04-19-03-AM.asp?sid=gumtree
12d
Job Placements
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1
User Support & TroubleshootingProvide timely support for desktop, laptop, and mobile device issues.Assist with setup and configuration of hardware, operating systems, and software.Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).Handle user requests related to printers, network connectivity, and peripherals.Escalate complex issues to senior IT staff when necessary.Systems & Cloud AssistanceSupport users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).Perform basic account administration, including password resets and access requests.Assist with endpoint protection, updates, and patch management.Learn and contribute to cloud migration and automation initiatives under guidance.Operations & DocumentationMaintain accurate records of support requests and resolutions.Update IT documentation and user guides.Contribute to asset management by tracking hardware and software inventory.Follow IT policies and procedures to ensure compliance and security.Experience & QualificationsIT Diploma, CompTIA A+/N+, or relevant certification (required).12 years experience in IT support or service desk (preferred).Basic knowledge of Windows desktop environments and Microsoft 365.Familiarity with cloud platforms (Microsoft Azure, Google Workspace, or similar) is an advantage.Strong problem-solving and customer service skills.Good communication skills, with the ability to assist non-technical users.Work EnvironmentOffice-based role with occasional remote support.Requires flexibility to assist users across different departments.Hands-on learning and mentorship provided by senior IT team members.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/D/Desktop-Support-Technician-1228816-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
1
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