Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Pay & Ship
Buy with confidence. Secure payment options & nationwide delivery. Learn more
Filter & refine
Clear All
Results for it support technician in "it support technician" in IT & Tech Jobs in South Africa in South Africa
1
SavedSave
Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
5mo
Job Placements
1
SavedSave
Job & Company Description:Im looking for Help Desk Technicians who can provide first-line and second-line support across hardware, software, and network environments.Key Responsibilities:Provide 1st & 2nd line technical support to end-users.Troubleshoot hardware, software, and network issues.Install, configure, and maintain desktops, laptops, and mobile devices.Assist with Microsoft 365 support.Log, track, and resolve incidents using ticketing systems.Support printers, scanners, and peripheral devices.Perform basic network troubleshooting (WiFi, LAN, DNS, DHCP).Job Experience and Skills Required:Education:Relevant IT Diploma, Certificate, or A+ / N+ / CompTIA Qualifications.Experience:2+ years experience in an IT Support / Help Desk / Service Desk role.Strong troubleshooting skills across Windows OS and Microsoft 365.Experience with Active Directory.Familiarity with ticketing systems (JIRA, Freshdesk, ServiceNow, etc.).Experience with networking: TCP/IP, DNS, DHCP, LAN/WAN.Experience supporting hardware (laptops, desktops, printers).Apply now!
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1246229-Job-Search-12-11-2025-04-13-16-AM.asp?sid=gumtree
5h
Job Placements
SavedSave
DescriptionAbout Us:We are a leading surveillance company dedicated to providing top-notch
security solutions. We are currently seeking a motivated Network IT Technician to join our team and support our
growing operations.
Position Overview:As a Network IT Technician, you
will play a vital role in delivering technical support to our clients
and assisting our technicians with IT-related issues. This is an
excellent opportunity for someone looking to develop their career in IT
within the security industry.
Key Responsibilities:Provide technical IT support to our clients via phone, email, or in-person.Assist technicians with resolving IT related issues.Respond promptly to client inquiries and troubleshoot technical problems efficiently. Stay updated on the latest security equipment and software.Qualifications & Experience:
Matric certificate is required. Proven experience in Network IT support or related field. Strong understanding of computer hardware, software, and networking concepts. CCTV experience is an advantage. Excellent problem-solving skills with the ability to diagnose and resolve issues. Strong communication skills, especially for remote client assistance.
Why Join Us:
Be part of a dynamic and growing team. Opportunity to work with cutting-edge security technology. Develop your skills and advance your career in the IT and security industry.
How to Apply:Interested candidates are invited
to submit their CV to admin@ttksurveillance.co.za
We look forward to welcoming a dedicated professional to our team!
11d
Edenvale1
Looking
for an experienced on-call IT Technician to assist
with on-site and workshop work for home users & small businesses
in the Sandton / Randburg / Fourways areas.
This is freelance,
job-based work. You’ll be contacted as
jobs come in.
Key Duties
• Laptop & desktop troubleshooting
• SSD/RAM upgrades
& performance tuning
• Basic data recovery (logical
failures, non-booting Windows)
• Virus & malware removal
•
Laptop screen replacements & hardware swaps
•
Home/small-office Wi-Fi & network setup
• Outlook/email
setup & user support
• Accurate job logging &
professional client communication
Requirements
• 2+ years hands-on IT support experience
• Strong
hardware & basic networking skills
• Driver’s licence +
reliable transport (preferred)
• Well-presented, fluent in
English
• Able to work independently and complete jobs
end-to-end
Nice to Have
• Data recovery tools (R-Studio, EaseUS, etc.)
•
Experience with Microsoft 365, routers, Wi-Fi gear
This is not a full-time job. Payment
is per job completed.
To apply:
Send your CV + expected per-job rate to
itbrujhb@gmail.com
Subject
line: “Freelance IT Technician – JHB North”
9h
RandburgSavedSave
We are looking for a IT Support TechnicianMust meet the following criteria- Relevant IT Qualifications- 2 years desktop experience- Well spoken and presentable- Must be available immediately Please submit CV to jobs@cit-bs.co.za
2mo
StellenboschSavedSave
We are looking for a L2 Technician to be based onsite by our client and provide support. Please send your CV to hr@blejmarc.comDuties:Ability to work independently and meet day-to-day activitiesEffective communication skills with colleagues and maintaining documentationAdaptability to overcome environmental changes and identify solutionsCommitment to personal growth and developmentDemonstrate critical thinking skillsAbility to digest information and take action through Kaseya and ConnectWiseNetwork troubleshootingVoIP troubleshooting and installationWindows workstation, application support, printers, and PC onboarding/offboardingAnswering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem)Networking/ Firewalls (SonicWALL, FortiGate)Windows server support and management, Active directory users and computersMicrosoft 365 AdministrationAdvanced PC troubleshooting skills
9d
1
SavedSave
Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security ManagementConduct routine device security checks to ensure compliance with IT security protocols.Safeguard sensitive organizational information by upholding confidentiality and data security standards.Network & Connectivity TroubleshootingDiagnose and resolve issues with data, voice, and printer ports.Take corrective action to restore connectivity and minimize downtime.User Guidance & DocumentationDeliver clear, step-by-step instructions to users via phone or remote assistance tools.Accurately document support interactions, resolutions, and system updates in the ticketing system. Incident ManagementManage and prioritize incidents, escalating effectively when necessary.Ensure timely resolution of technical issues to maintain service continuity.Workspace & Meeting SupportSet up and configure workspaces, including hardware such as screens, docking stations, and telephones.Support meeting and boardroom setups, ensuring all technologies function properly.Hardware MaintenanceMaintain and repair IT equipment including laptops, desktops, and peripherals (keyboards, screens, docking stations).Monitor and manage IT inventory to ensure availability of required hardware and tools.Collaboration & Process ImprovementWork closely with IT team members to develop and implement process improvements.Enhance the end-user experience through proactive support and innovation.Professional StandardsUphold the company Code of Conduct and adhere to organizational standards in all activities.
https://www.executiveplacements.com/Jobs/S/Service-Desk-Technician-1244252-Job-Search-12-03-2025-04-25-17-AM.asp?sid=gumtree
8d
Executive Placements
SavedSave
We’re looking for a proactive, customer‑focused First Line Support Technician to join our growing technical team. If you enjoy solving problems, guiding users, and keeping systems running smoothly, this role offers the perfect blend of challenge and growth.Key ResponsibilitiesServe as the first point of contact for all IT‑related queries via phone, email, and ticketing systemsDiagnose and resolve basic hardware, software, and network issuesEscalate complex incidents to second‑line or specialist teams when requiredMaintain accurate records of issues, resolutions, and follow‑upsAssist with user account setup, password resets, and access managementProvide clear, friendly communication to ensure a positive support experienceContribute to knowledge‑base articles and internal documentationSkills & ExperienceStrong troubleshooting ability and a logical, methodical approachGood understanding of Windows OS, basic networking, and common business applicationsExcellent communication and customer‑service skillsAbility to remain calm under pressure and manage multiple tasksExperience with ticketing/helpdesk systems is an advantageA passion for learning and developing technical skillsWhat We OfferSupportive team environment with opportunities to grow into more advanced technical rolesExposure to a wide range of technologies and real‑world problem‑solvingCompetitive salary and benefitsOngoing training and developmentIf you’re enthusiastic, reliable, and ready to be the friendly face of IT support, we’d love to hear from you. Send your CV and a short introduction to barry@macscales.co.za
3d
Goodwood1
SavedSave
Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
5mo
Job Placements
1
SavedSave
Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-12-08-2025-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
Role OverviewSeeking a detail-oriented IT Technician to support media and entertainment clients. The role includes maintaining broadcast systems, assisting with live and file-based workflows, troubleshooting video/IT infrastructure, and ensuring smooth operation across the production chain. Work spans traditional IT, broadcast engineering, AV support, and cloud-based video workflows.Key Responsibilities IT Support & Infrastructure – Tier 1–2 support for users and broadcast IT systems – Troubleshoot Windows/macOS, software, and peripherals – Support networks (switches, routers, VLANs, Wi-Fi, cabling) – Maintain IT security, backups, and system healthBroadcast & Video Support – Assist with ingest, transcoding, editing, playout, and archiving – Support SDI/NDI systems, cameras, converters, encoders/decoders – Provide studio, control room, and live production support – Monitor video signals and AV qualityCloud Video Workflows – Operate cloud media workflows – Manage ingest, transcode, QC, and distribution pipelines – Troubleshoot cloud/hybrid video issuesSystems Integration & Documentation – Assist with integrating new broadcast/IT tools – Support automation via scripts, APIs, or low-code tools – Maintain documentation and workflow diagramsRequired Skills & Experience – 2–4 years in IT support, broadcast IT, or technical operations – Knowledge of Windows/macOS, TCP/IP, DHCP, DNS, VLANs, IT security – Beneficial (not mandatory): SDI/NDI, encoders/decoders, routing/switching, video ingest/transcoding, cloud/hybrid video workflowsSkills & Education Mandatory: – CompTIA A+, Network+ (N+)Beneficial: – CCNA – AWS Cloud Practitioner or equivalent – Experience with MAM/DAM, automation, SMPTE 2110/2022-6 – Python, PowerShell, or Bash – Remote production or virtualized/cloud broadcast workflowsAdditional Requirements – Own vehicle (mandatory) – Valid driver’s license – Ability to travel to sites/studios – Excellent written and spoken EnglishPersonal Attributes – Strong communicator – Excellent problem-solving under pressure – Proactive, detail-oriented, and adaptable – Eager to learn emerging video and cloud technologiesTraining & Growth – Training on leading industry brands and solutions – Opportunities to grow into new technologiesPlease email your cv to careers@kpg.co.za
8d
Randburg1
SavedSave
Knowledge and Experience:Experience with remote support applications and techniques (e.g. VPN, RDP and Remote Management Tools).Advanced knowledge of Active Directory.Experience with the configuration and administration of MS Office products.Excellent knowledge of hardware components and hardware troubleshooting procedures (Servers, Laptops and Networking).Support & Troubleshooting: Provide direct support for laptops, desktops, printers, and peripherals, with a primary focus on Windows 10/11 environmentsDiagnose and resolve Wi-Fi/LAN issues, including troubleshooting DHCP/DNS, basic VLAN configurations, SSIDs, and captive portals.Maintain high-quality Knowledge Base (KB) articles, asset registers, change logs, and network diagrams under the strict requirement that completed work must be fully documented.Good working knowledge of all Microsoft Office applications e.g. Word and Excel.Good knowledge of TCPIP networking is required.Good knowledge of server software and systems.Experience with configuring routers and wireless access points.At least 5 years server support and maintenance experience. Qualifications:At least a Matriculation certificate.International MCSE / MCSA or equivalent certificationA+, Server+, N+ or similar qualification an advantage.Networking and Firewall experience advantageous.SQL DB experience advantageous.
https://www.jobplacements.com/Jobs/D/Desktop-Technician-1238490-Job-Search-11-12-2025-02-00-15-AM.asp?sid=gumtree
2d
Job Placements
1
SavedSave
Key Responsibilities:Install car alarms and vehicle tracking systemsTroubleshoot and diagnose electrical issues using an ohm meterEnsure all installations meet quality and safety standardsMaintain accurate installation records and customer documentationDeliver excellent service and support to our clientsRequirements:? Experience in fitting car alarms or tracking devices (minimum requirement)? Matrix certification (advantageous)? Clear criminal record? Fluent in English and Afrikaans? Valid South African drivers licence? Ability to read and use an ohm meterKey Abilities:Strong self-leadership and communication skillsHigh accuracy and attention to detailEffective time management and professional integrity
https://www.jobplacements.com/Jobs/V/Vehicle-Alarm-Technician-1244716-Job-Search-12-5-2025-2-49-16-AM.asp?sid=gumtree
6d
Job Placements
1
SavedSave
KEY RESPONSIBILITIES:Both reactive and proactive work within the client portfolio both remote and onsitePlanning and implementing projectsAnalysing client environments and recommending improvements according to best practiceAdvanced knowledge and experience in resolution of workstation and server software and hardware issues as well as networking and peripheralsBuilding and Maintaining Servers, including Hardware, RAID, Hypervisor, OS (AD, DNS, DHCP), Roles and applicationsTS/RDS EnvironmentsScripting ability including but not limited to PowerShellNetworking configuration as well as advanced knowledge of TCP/IP and ability to resolve complex networking issues.In-depth knowledge of LANs and WANsDemonstrated experience in firewall configuration and troubleshootingAbility to setup and maintain AV and Backup SolutionsOffice 365, Teams, SharePoint, and AzureVOIPMinimum 5 Years ExperienceREQUIREMENTSMatricFurther qualifications an advantage (MCSE, CCNA, Diploma, etc)Valid Drivers Licence and Own Car
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1245913-Job-Search-12-10-2025-04-01-15-AM.asp?sid=gumtree
15h
Job Placements
1
SavedSave
Job & Role Description:We are looking for IT Support Technicians who are confident providing first- and second-line support, resolving hardware and software issues, and ensuring smooth IT operations across various environments. These roles offer exposure to diverse technologies and the opportunity to work in fast-paced, professional settings where high-quality support is essential.Key Responsibilities:Provide first-line and second-line IT support across multiple branches or user groups.Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.Support Microsoft technologies, including servers, desktop applications, and the full Microsoft Office Suite.Install, configure, and maintain IT equipment and peripherals.Monitor system performance and troubleshoot network and connectivity issues.Assist with user account creation, access control, and system configurations.Job Experience and Skills Required:Education:Matric (Grade 12)Diploma / Degree in Information TechnologyExperience:3+ years experience in IT SupportExperience with Microsoft Server environmentsNetworking experience (LAN/WAN, routers, switches, firewalls)Exposure to cloud technologies (Microsoft 365, Azure)Knowledge of backup solutions and cybersecurity best practicesApply now!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1242461-Job-Search-11-26-2025-04-12-37-AM.asp?sid=gumtree
15d
Job Placements
1
SavedSave
Purpose of the Role:The Junior IT Support Technician exists to ensure that Dis-Chem Life’s employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national operations.Through proactive support, problem-solving, and user guidance, the Junior IT Support Technician helps protect system integrity, maintain compliance with security standards, and enhance the overall employee experience. This role is central to enabling operational efficiency and ensuring staff can focus on delivering exceptional service to our clients.Role SummaryThe Junior IT Support Technician provides first-line IT support, assists with infrastructure maintenance, supports IT projects and rollouts, and ensures adherence to IT policies and SLAs. This includes troubleshooting hardware, software, and network issues, managing user onboarding/offboarding, maintaining asset registers, and supporting operational tools.The successful candidate will be highly organised, proactive, and capable of interacting confidently with staff at all levels. Success is measured by first-call resolution, SLA adherence, system uptime, compliance with IT standards, and positive user feedback.Benefits:Exposure to a broad range of IT systems, technologies, and projectsCollaborative, supportive IT team environmentOpportunity to develop IT expertise and certificationsMeaningful contribution to operational efficiency across a growing national businessKey Responsibilities Comprehensive Technical SupportProvide first-line support for Microsoft 365, Entra ID, PowerShell, and Intune environmentsManage user onboarding/offboarding, including account setup, asset allocation, and documentationDeliver desktop, printer, and mobile device support (Windows, Mac, Android, Linux)Maintain accurate IT asset registers and adhere to ticketing SLA standardsSupport dialer systems and other operational toolsPerform general IT assistance, including Ethernet cabling, password resets, and minor troubleshootingNetwork TroubleshootingDiagnose and resolve wired and wireless connectivity issuesMaintain understanding of network protocols, cabling standards, and network configurationsSecurity and Compliance Assist with implementation and maintenance of IT security controlsMaintain a secure, standardized IT environment in line with corporate IT policiesChange and Patch Management Execute user change requests, including access adjustme
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Technician-1241814-Job-Search-11-24-2025-07-00-01-AM.asp?sid=gumtree
17d
Job Placements
1
SavedSave
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1241904-Job-Search-11-24-2025-3-21-23-PM.asp?sid=gumtree
16d
Job Placements
1
Company OverviewA leading South African microlending company using modern digital platforms to deliver fast, fair, and secure credit solutions. Join a tech-forward team focused on innovation, compliance, and excellent customer service.Role OverviewWe are hiring a Level 2 IT Support Administrator to handle escalated technical issues, support critical systems, and maintain stable IT operations in a fast-paced environment.Key Responsibilities
Resolve Level 2 hardware, software, and network issues.
Support Windows, macOS, Linux, AD, Azure AD, and Microsoft 365.
Maintain CRM, VoIP, telephony, and call centre systems.
Troubleshoot networks (LAN/WAN, VPN, firewalls, switches).
Manage servers, backups, patches, and updates.
Implement IT security best practices.
Deploy/maintain routers, switches, Wi-Fi, printers.
Work with vendors on escalations.
Handle IT asset management and documentation.
Requirements
3–5+ years IT support experience.
Strong knowledge of TCP/IP, DNS, DHCP.
Experience with VoIP (Avaya/Cisco), VMware/Hyper-V, and Azure/M365.
Strong diagnostics, communication, and SLA-driven support skills.
Preferred
A+, N+, Security+, MCSE/MCSA, CCNA or Azure certifications.
Experience in call centres/enterprise IT.
Strong cybersecurity awareness.
IT Diploma/Degree.
4–6 years experience and advanced troubleshooting skills.
What We Offer
Competitive salary
Growth and certification support
Modern technology environment
Supportive team culture
Note: No relocation assistance for applicants outside Cape Town.How to Apply
Email your CV + brief motivation to info@milani-it.co.za
Subject: Application – Level 2 IT Support Administrator
8d
City Centre1
Title: Regional Technical Support SpecialistArea: Cape Town (incl. WC Region)Industry: Capital Equipment (Sales & Rental-Hire)Ref No.: TRG 2342Salary: Market related TBC (avail/neg)Start Date: ASAPType: Permanent An experienced REGIONAL TECHNICAL SUPPORT SPECIALIST is required for permanent employment based in Cape Town (Western Cape region).To be the technical specialist for all types of machines and equipment across all machine types and brands in a designated region.To provide specialist technical mentorship, support, and assistance to customers, field service technicians and workshop staff in the region.To identify technical shortfalls in resource capability and report on these shortfalls to the operational management.To ensure that the quality of the machines, the work done by the technicians, and the processes followed are in line with company standards.To provide mentorship and practical experience to any apprentice allocated to the tech, and to keep record of all tasks completed required by the apprentice training program.Reports to the RGM with a dotted line to National Technical ManagerNot assigned to do PDIs, breakdowns, or service and maintenance tasks DUTIES & RESPONSIBILITIES: Regional, on-site supportTravel to sites within the region to support technicians with troubleshootingTravel to sites within the region to support customers & technicians with repair and quality assessmentsTravels to sites within the region to assist the local technician with difficult and challenging repairs on rental and customer units where necessary Training and developmentEstablish & maintain a safe work environmentTransfer product knowledge and technical skills to the regional techniciansMentor technicians in resolving complicated faultsMentor technicians and cultivate positive attitudes to excel in the quality of their workmanshipCreate an environment in the region where the technicians are constantly learning and sharing their learnings and methodologiesCompare the quality of work of each technician to the standard and report on the failing technicians for management to interveneVerify the quality of PDIs and paperwork submitted by the technicians, and provide mentorship where the standard is not maintainedIdentity technicians that are motivated to grow and learn, and report to the RGM and NTMIdentify techn
https://www.executiveplacements.com/Jobs/R/Regional-Technical-Support-Specialist-1195947-Job-Search-6-19-2025-1-25-34-PM.asp?sid=gumtree
6mo
Executive Placements
1
Customer Experience Expert (Must know/love cycling/bicycles!)Join a specialist cycling insurance solutions team supporting Australian clientsStellenbosch | R20,000 to R30,000 basic + commissionAbout Our ClientThis specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while engaging with Australian clients, the business offers an energetic and growth-oriented environment. The company values professionalism, responsiveness, and exceptional customer care, with opportunities for team members to learn, develop, and gain international exposure.The Role: Customer Experience ExpertThis role exists to provide efficient, accurate, and friendly support to customers, ensuring they receive the highest standard of service. You will be the first point of contact for inquiries, updates, and complaints, while supporting communication between customers, sales, and claims teams. The focus is on delivering quick resolutions, maintaining clear and accurate information, and contributing to a seamless customer journey.Key Responsibilities1+ years of customer service experienceTake inbound calls and transfer them to the appropriate team members quickly and efficientlyAttend to missed calls, emails, and chat messagesHandle customer complaints professionally and effectivelyProvide general customer service support across teamsDeliver online support for HubtigerCapture all communication accurately across required platformsLiaise between customers, sales, and claims teams to ensure smooth information flowAbout You1+ years of experience in a customer service or administrative support roleStrong communication skills, both verbal and writtenAbility to manage inquiries efficiently and professionallyOrganised, accurate, and detail-drivenProactive, energetic, and customer-focusedAble to adapt to fast-paced, service-driven workWilling to work shifts aligned with Australian time zonesInterest in learning about insurance and serving the cycling community
https://www.jobplacements.com/Jobs/C/Customer-Experience-Expert-Must-knowlove-cyclingb-1245173-Job-Search-12-9-2025-7-13-42-AM.asp?sid=gumtree
2d
Job Placements
Save this search and get notified
when new items are posted!
