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Role OverviewSeeking a detail-oriented IT Technician to support media and entertainment clients. The role includes maintaining broadcast systems, assisting with live and file-based workflows, troubleshooting video/IT infrastructure, and ensuring smooth operation across the production chain. Work spans traditional IT, broadcast engineering, AV support, and cloud-based video workflows.Key Responsibilities IT Support & Infrastructure – Tier 1–2 support for users and broadcast IT systems – Troubleshoot Windows/macOS, software, and peripherals – Support networks (switches, routers, VLANs, Wi-Fi, cabling) – Maintain IT security, backups, and system healthBroadcast & Video Support – Assist with ingest, transcoding, editing, playout, and archiving – Support SDI/NDI systems, cameras, converters, encoders/decoders – Provide studio, control room, and live production support – Monitor video signals and AV qualityCloud Video Workflows – Operate cloud media workflows – Manage ingest, transcode, QC, and distribution pipelines – Troubleshoot cloud/hybrid video issuesSystems Integration & Documentation – Assist with integrating new broadcast/IT tools – Support automation via scripts, APIs, or low-code tools – Maintain documentation and workflow diagramsRequired Skills & Experience – 2–4 years in IT support, broadcast IT, or technical operations – Knowledge of Windows/macOS, TCP/IP, DHCP, DNS, VLANs, IT security – Beneficial (not mandatory): SDI/NDI, encoders/decoders, routing/switching, video ingest/transcoding, cloud/hybrid video workflowsSkills & Education Mandatory: – CompTIA A+, Network+ (N+)Beneficial: – CCNA – AWS Cloud Practitioner or equivalent – Experience with MAM/DAM, automation, SMPTE 2110/2022-6 – Python, PowerShell, or Bash – Remote production or virtualized/cloud broadcast workflowsAdditional Requirements – Own vehicle (mandatory) – Valid driver’s license – Ability to travel to sites/studios – Excellent written and spoken EnglishPersonal Attributes – Strong communicator – Excellent problem-solving under pressure – Proactive, detail-oriented, and adaptable – Eager to learn emerging video and cloud technologiesTraining & Growth – Training on leading industry brands and solutions – Opportunities to grow into new technologiesPlease email your cv to careers@kpg.co.za
Randburg
Job Opening: MikroTik WISP Support TechnicianLocation: WartburgEmployment Type: Full-timeIndustry: Wireless ISP (WISP) / NetworkingExperience Level: Junior Job DescriptionWe
are seeking a skilled MikroTik WISP Support Technician to join our
growing ISP operations team. The ideal candidate will be responsible for
maintaining, troubleshooting, and supporting MikroTik-based wireless
and network infrastructure to ensure reliable internet service delivery.️ Key Responsibilities • Configure, manage, and troubleshoot MikroTik routers (RouterOS) • Support WISP infrastructure (PtP, PtMP, wireless links) • Monitor network performance and resolve outages • Handle customer connectivity and support issues • Manage IP addressing, routing, NAT, VLANs, queues, and firewall rules • Assist with tower, radio, and CPE installations and maintenance • Do Standby-Support • Maintain documentation and network diagrams✅ Requirements • Strong knowledge of MikroTik RouterOS • Experience with WISP technologies (UBNT, Cambium, MikroTik wireless preferred) • Understanding of TCP/IP, DHCP, PPPoE, OSPF, and basic BGP • Ability to troubleshoot wireless interference and latency issues • Familiarity with monitoring tools (The Dude, Zabbix, etc.) • MTCNA certification (preferred but not mandatory) • Willingness to work after hours for network outages Nice to Have • MTCRE / MTCTCE / MTCWE certifications • Experience with Splynx billing systems What We Offer • Growth and certification support • Hands-on work with real ISP networks • Friendly and technical work environment How to ApplySend your CV and certifications to:Email: admin@electrocom.co.zaWhatsApp: 0818844087
Greytown
Results for it support technician in "it support technician" in IT & Tech Jobs in South Africa in South Africa
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Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
6mo
Job Placements
1
MatricA+ and N+ Qualification essentialValid drivers licence and own vehicle requiredOffice based position but will need to visit the occasional client on siteStrong connectivity and network skillsGood customer relations skillsExcellent knowledge of how to solve software and hardware issues
https://www.jobplacements.com/Jobs/I/IT-Support-Desk-Technician-Krugersdorp-1249136-Job-Search-1-7-2026-9-53-06-AM.asp?sid=gumtree
4d
Job Placements
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Key ResponsibilitiesProvide first-line software support to end users via email, helpdesk system, and telephoneRespond to and resolve software-related queries efficiently and professionallyCreate, maintain, and publish user support documentationDeliver general software training and conduct skills assessments for end usersSupport Microsoft Office applications and other business-related softwareAssist with boardroom, meeting room, and online meeting technology setup and connectivityEnsure all support activities comply with internal policies, standards, and regulatory requirementsProvide occasional support to users at other business locations when requiredMinimum RequirementsGrade 12 qualification12 years experience in an end-user or software support roleSolid working knowledge of Windows 11Microsoft Office proficiency (Word and Excel intermediate level)Previous experience providing software-based support to end usersGood diagnostic and problem-solving skillsExposure to document management systems advantageousPrevious training or user-support experience beneficial
https://www.jobplacements.com/Jobs/E/End-User-Support--Software-Technician-Helpdesk-1248667-Job-Search-01-06-2026-04-19-03-AM.asp?sid=gumtree
5d
Job Placements
1
Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment.Job SummaryThe Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement.ResponsibilitiesServe as the primary escalation point for complex technical issues across hardware, software and network environments.Provide Level 2 and Level 3 support for desktops, laptops, mobile devices, printers and peripherals.Administer and troubleshoot Microsoft 365, Active Directory and enterprise applications.Lead IT projects such as system upgrades, migrations and deployments.Monitor and maintain network connectivity and security compliance.Develop and maintain documentation, SOPs and knowledge base articles.Collaborate with vendors and third-party providers for advanced troubleshooting.Analyse recurring issues and recommend process improvements.Ensure compliance with IT security standards and company policies.QualificationsMatric and a Diploma or Degree in Information Technology or related field.Minimum 8 years in IT support, with proven experience in senior or escalation roles.Strong expertise in Windows OS, networking fundamentals and Microsoft 365 administration.Proficiency in ITIL practices and ticketing systems.Excellent analytical, problem-solving and communication skills.Ability to manage multiple priorities and work independently.CertificationsCompTIA A+, Network+, Security+ITIL Foundation Certification
https://www.jobplacements.com/Jobs/S/Senior-Helpdesk-Technician-Contract-1249670-Job-Search-1-9-2026-3-35-14-AM.asp?sid=gumtree
2d
Job Placements
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Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment.Job SummaryThe Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement.ResponsibilitiesServe as the primary escalation point for complex technical issues across hardware, software and network environments.Provide Level 2 and Level 3 support for desktops, laptops, mobile devices, printers and peripherals.Administer and troubleshoot Microsoft 365, Active Directory and enterprise applications.Lead IT projects such as system upgrades, migrations and deployments.Monitor and maintain network connectivity and security compliance.Develop and maintain documentation, SOPs and knowledge base articles.Collaborate with vendors and third-party providers for advanced troubleshooting.Analyse recurring issues and recommend process improvements.Ensure compliance with IT security standards and company policies.QualificationsMatric and a Diploma or Degree in Information Technology or related field.Minimum 8 years in IT support, with proven experience in senior or escalation roles.Strong expertise in Windows OS, networking fundamentals and Microsoft 365 administration.Proficiency in ITIL practices and ticketing systems.Excellent analytical, problem-solving and communication skills.Ability to manage multiple priorities and work independently.CertificationsCompTIA A+, Network+, Security+ITIL Foundation Certification
https://www.jobplacements.com/Jobs/S/Senior-Helpdesk-Technician-Contract-1249150-Job-Search-1-7-2026-12-29-54-PM.asp?sid=gumtree
4d
Job Placements
2
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-01-09-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
1
Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
6mo
Job Placements
1
User Support & TroubleshootingProvide timely support for desktop, laptop, and mobile device issues.Assist with setup and configuration of hardware, operating systems, and software.Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).Handle user requests related to printers, network connectivity, and peripherals.Escalate complex issues to senior IT staff when necessary.Systems & Cloud AssistanceSupport users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).Perform basic account administration, including password resets and access requests.Assist with endpoint protection, updates, and patch management.Learn and contribute to cloud migration and automation initiatives under guidance.Operations & DocumentationMaintain accurate records of support requests and resolutions.Update IT documentation and user guides.Contribute to asset management by tracking hardware and software inventory.Follow IT policies and procedures to ensure compliance and security.Experience & QualificationsIT Diploma, CompTIA A+/N+, or relevant certification (required).12 years experience in IT support or service desk (preferred).Basic knowledge of Windows desktop environments and Microsoft 365.Familiarity with cloud platforms (Microsoft Azure, Google Workspace, or similar) is an advantage.Strong problem-solving and customer service skills.Good communication skills, with the ability to assist non-technical users.Work EnvironmentOffice-based role with occasional remote support.Requires flexibility to assist users across different departments.Hands-on learning and mentorship provided by senior IT team members.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/D/Desktop-Support-Technician-1228816-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
1
ENVIRONMENT:A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to rationally isolate customer needs and be able to translate these into potential feature requests for our Development team. You must have Matric/Grade 12, IT related Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. You must have a valid Driver’s License and preferably own reliable transport as rotational shift work will be expected.Must be fluent in Afrikaans. DUTIES:Assist customers with technical software related queries / problems in first line support environment.Manage customer databases, check for disk space issues, data corruptions etc.Monitor the transfer of customer data between their branches (data replication).Troubleshooting customer network and infrastructure related issues.Manage, prioritise and document all assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS:Matric / Grade 12 Certificate.A tertiary education, especially in the IT field, will be beneficial.Any additional IT related certifications.Customer relations, 1st Line Support and Call Centre experience.Experience with a ticket documenting / tracking system.Good telephonic and email communication skills.Basic Linux OS commands.Basic understanding of SQL / relational databases.Knowledge of Terminal Services / RDP environments.Driver’s License or reliable transport is preferable as you will be required to perform rotational shift work. ATTRIBUTES:Good communication, time management and interpersonal relationship skills.
https://www.jobplacements.com/Jobs/S/Software-Support-Technician-Afrikaans-speaking-262-1248140-Job-Search-01-05-2026-02-03-32-AM.asp?sid=gumtree
6d
Job Placements
1
1
1
Purpose of the Role:The purpose of this role is to provide reliable and efficient IT support to end-users by delivering first- and second-line technical assistance, maintaining desktop systems and network infrastructure, and ensuring the availability, security, and performance of IT assets. The role supports business operations through timely issue resolution, user account management, system maintenance, asset control, and collaboration with senior IT staff to uphold IT standards and best practices. Key Responsibilities:Desktop & End-User Support.Provide first- and second-line technical support for desktops, laptops, printers, mobile devices, and peripherals (in-person, remote, and telephonic support).Install, configure, and maintain operating systems (Windows 10/11, macOS) and standard enterprise applications (e.g., Microsoft Office Suite, Adobe, company-specific software).Troubleshoot and resolve hardware and software issues for all end-users.Manage user accounts, passwords, and permissions within environments such as Microsoft 365 and Active Directory.Respond to and prioritize IT support requests, ensuring timely and efficient resolution using a ticketing system (e.g., Freshdesk).Set up new workstations, including hardware/software configuration, and ensure compliance with IT policies.Perform routine maintenance, updates, and patching on end-user devices and IT infrastructure, including updating software and firmware.Conduct training for employees on new technologies and IT best practices.Network & Infrastructure Support.Assist with monitoring and maintaining the LAN/WAN infrastructure and CCTV networks.Troubleshoot network connectivity issues (Wi-Fi, switches, cabling, VPN, firewalls, network protocols).Support network equipment upgrades, installations, and maintenance, and assist with documenting the network architecture.Assist in maintaining network security, including antivirus, endpoint protection, and access controls.Collaborate with senior IT staff on complex network configuration tasks and troubleshooting escalations.Asset Management & Documentation.Maintain a detailed and accurate inventory of hardware, software, and IT assets (IT asset control and procurement assistance).Document all support interactions and resolutions for future reference and knowledge sharing. Minimum Requirements: Personal Attributes:IT-related qualification or certification is essential (e.g., CompTIA A+, CompTIA N+).Certifications such as MCSE/MCSA, CCNA are a distinct advantage.Valid drivers licenseMinimum 13 years experience (3 years preferred) in IT support, help desk, or technical troubleshooti
https://www.jobplacements.com/Jobs/I/IT-Desktop-Support-Technician-Coega-Port-Elizabeth-1249839-Job-Search-01-09-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
1
Key Responsibilities:- Hadware & Software :lnstall, configure,and updata software on company computers.set up new workstations for staft.-networking:Assist with basic network troubleshooting (cabling, connectivity issues, Wi-Fi).- Security & Surveillance : Help maintain and troubleshoot lp cameras and security systems.-communications : manage Volp phone sytems (handset setup, trobleshooting lines).-Support : provide day- to-day technical support to staffand solve hardware/software problems asthey arise.Requirements:- Background : Previous education or experience in lT (lnfoemation Technology ) is required.- Technical Skills:- Understanding of basic networkin concepts (lP addresses, cables,switches).- Familiarity with lP Camera systems.- Experience with VolP phone systems. - Proficiency in installing troubleshooting Windows softeware.- Soft Skills:- Must be willing to learn and adapt to new technologies.- strong problem - solving (you enjoy figuring out why something isnt working).- Good communication skills to help colleagues with tech issues.
https://www.jobplacements.com/Jobs/I/IT-Assistant-IT-Support-Technician-1247986-Job-Search-1-2-2026-7-48-44-AM.asp?sid=gumtree
9d
Job Placements
1
Key Responsibilities:Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the PlantPerform routine maintenance and upgrades on IT-related systems toensure optimal performance and securityProvide technical support for Microsoft 365 applications, including troubleshooting issues related to Office Suite tools, ERP, Weighbridge, CCTV, and other software and technologiesManage user accounts, permissions, and access rights within the MS 365 environmentCollaborate with Head Office and remote IT teams to resolve technical problems and implement effective solutionsMonitor and maintain network infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systemsTroubleshoot network issues, including connectivity problems, DNS, DHCP, and firewall configurationsStay up to date with the latest advancements in IT technology and propose enhancements to optimize system performanceProvide training and technical guidance to end-users on various IT tools and applicationsManage local data backups and solutionsManage local PABX solution.Other:Perform any other related duties in the interest of CEMZA as instructed.Work according to Integrated (Environmental and Quality) Management System requirementsMinimum Requirements:A relevant tertiary qualification in IT3 years experience in IT technical support.Previous experience as a field technician is preferred.Medically fitWilling to work additional hours and be on standby.A valid drivers licence and own vehicleSkills and Competencies:Strong interpersonal skillsUnderstanding IT networks and software configur
https://www.jobplacements.com/Jobs/I/IT-Technician-1242454-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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