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As a Service Desk Technician, you will be responsible for, but not limited to the following: Resolving 1st and 2nd line issues and queries. Answering and actioning customer requests.Strong Communication SkillsTroubleshooting equipment and services.Escalating faults to upstream providers and driving them to completion.Strong Mikrotik router troubleshooting and operation.Customer connection troubleshootingPBX troubleshooting VoIP Troubleshooting and ConfigurationWorks well in a team while also acting independently under pressure. Requirements: A minimum of 3 years in a Support Desk roleThe successful candidate will have the following certifications:CompTIA A+ and N+ (essential)Mikrotik MTCNA (highly beneficial dependent on years of experience must have worked on Mikrotik) FortiGate NSE (Beneficial)We are looking for an individual with strong communication skills, who displays patience and out of the box thinking when resolving issues. Good Time and Risk management capabilitiesOwn vehicle and valid drivers licenceThe company offers a family orientated work environment with excellent potential for growth and development.
https://www.jobplacements.com/Jobs/I/ISP-Support-Desk-Technician-1252774-Job-Search-03-19-2026-00-00-00-AM.asp?sid=gumtree
18h
Job Placements
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Providing first- and second-line support across Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Entra ID).Supporting Microsoft Server environments with basic administration and troubleshooting.Delivering deskside and remote support for desktops, laptops, printers, and peripherals.Diagnosing and resolving a wide range of hardware, software, network, and user-related issues.Travelling to client sites (cape included well, figuratively) to assist with installations and support.Logging and updating ticket progress clearly and efficiently.Escalating complex issues to senior engineers when needed.Maintaining a professional, polished presence while working with clients.Following internal IT procedures, security standards, and client policies.Skills & Experience: Hands-on experience supporting Microsoft 365 environmentsExposure on Microsoft Sever (on-pre or hybrid)Solid experience with deskside support in a professional settingExcellent troubleshooting and problem-solving skillsAbility to work independently and juggle multiple tasks like a proStrong communication skills and customer service skillsQualification and Requirements:IT Certificates (Microsoft, CompTIA)Experience working in an MSP or multi-client environmentBasic networking knowledge (LAN/WAN, Wi-Fi, Firewalls)Reliable vehicle + valid drivers licenseWillingness to travel throughout greater GautengPresentable and professional clients trust you with their tech Contact Penny Janse Van Rensburg on
https://www.jobplacements.com/Jobs/I/IT-Technician-1273531-Job-Search-03-19-2026-10-14-36-AM.asp?sid=gumtree
18h
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Responsibilities:Provide software & hardware support on all our products.Build solid business relationships with our clients.Manage and execute all service calls and new installations (hardware & software) in the set time-frames and the profitability of it.Research, diagnose, troubleshoot, and identify solutions to resolve customer queries.Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.Provide prompt and accurate feedback to customers and the development team.Ensure the proper recording and closure of all issues.Complete onsite networking fault prevention, as well as resolved onsite challenges.Prepare accurate and timely reports.Requirements:2 years experience in the time & attendance/access control field would be ideal.Must have at least 2 years telephonic, call centre and field support experience.A+, N+ certification and networking experience.Excellent written and verbal communication skills.Valid drivers license.Apply today!
https://www.jobplacements.com/Jobs/S/Software-Support-Consultant-1273789-Job-Search-03-20-2026-04-15-20-AM.asp?sid=gumtree
18h
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Key ResponsibilitiesProject Planning & InitiationDefine project scope, objectives, deliverables, and success criteria.Develop detailed project plans, schedules, and resource allocations.Identify dependencies, risks, assumptions, and critical milestones.Obtain required approvals and sign-offs prior to project execution.Project Execution & DeliveryLead cross-functional teams to deliver projects on time, within scope, and budget.Coordinate activities across technical, business, and operations teams.Track and report on project progress using project management tools (e.g., MS Project, Jira, Asana).Manage project changes through formal change control processes.Stakeholder ManagementEngage internal and external stakeholders to ensure alignment and transparency.Prepare and present regular project status reports and dashboards.Act as a communication bridge between technical teams, business users, and executive sponsors.Manage client, partner, or vendor relationships where applicable.Risk, Quality & GovernanceProactively identify, assess, and manage project risks and issues.Ensure adherence to organizational project governance frameworks.Conduct quality checks to ensure deliverables meet defined standards.Maintain accurate project documentation and audit trails throughout the lifecycle.Project ClosureConduct post-implementation reviews and lessons-learned sessions.Ensure deliverables are formally accepted and signed off.Transition completed solutions to operations or support teams.Close financial accounts and archive project documentation.Qualifications & ExperienceEducation & ExperienceBachelors degree or Diploma in IT/Project ManagementMinimum 5 years experience managing medium to large-scale projects (IT, operations, or business transformation).Project management certification such as PMP, PRINCE2, Agile, or Scrum Master is preferred.Technical CompetenciesProficiency in project management tools (MS Project, Jira, Trello, or similar).Strong understanding of SDLC, Agile, and/or Waterfall methodologies.Experience in budget management, forecasting, and resource planning.
https://www.jobplacements.com/Jobs/P/Project-Manager-1273862-Job-Search-03-20-2026-04-26-43-AM.asp?sid=gumtree
18h
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