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Software Support Consultant
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18 hours ago15 views
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General Details
Description
Responsibilities:
Requirements:
Apply today!
- Provide software & hardware support on all our products.
- Build solid business relationships with our clients.
- Manage and execute all service calls and new installations (hardware & software) in the set time-frames and the profitability of it.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer queries.
- Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers and the development team.
- Ensure the proper recording and closure of all issues.
- Complete onsite networking fault prevention, as well as resolved onsite challenges.
- Prepare accurate and timely reports.
Requirements:
- 2 years experience in the time & attendance/access control field would be ideal.
- Must have at least 2 years telephonic, call centre and field support experience.
- A+, N+ certification and networking experience.
- Excellent written and verbal communication skills.
- Valid drivers license.
Apply today!
https://www.jobplacements.com/Jobs/S/Software-Support-Consultant-1273789-Job-Search-03-20-2026-04-15-20-AM.asp?sid=gumtree
Id Subtitle 1352701709
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Position overview: The IT Manager is responsible for managing and overseeing the organisations entire technology environment, including infrastructure, cybersecurity, user support, and all ERP systems used across the company. This role ensures the stability, integrity, and performance of all IT platforms while supportingbusiness operations, driving improvements, and enabling strategic growth.Requirements:Grade 12 or NQF 4 equivalentTertiary qualification in information technology, Computer Science, or related field5-8 years of experience in IT with at least 3 years in a management roleSyspro knowledge (Essential)In-depth knowledge and hands on experience of IT infrastructure, networking, systems administration, Applications, cloud platforms, cybersecurity and end user support.Proven ability to manage suppliers and IT budgetsResponsibilities:Hardware And Software Maintenance:Ensure daily system backups are completed and securely stored, including offsite copies.Maintain all hardware in optimal working condition to support business operational needs.Recommend hardware upgrades or replacements based on lifecycle and performance.Ensure legal compliance for all software licenses used within the organisation.Troubleshoot and resolve software issues promptly to minimise downtime.Maintain and compile spreadsheets and data extracts derived from the Syspro.Enterprise Resource Planning Systems Management:Act as the overall custodian of all ERP systems within the organisation.Oversee ERP performance, availability, security, and data integrity across all modules.Manage ERP configurations, upgrades, enhancements, and system integrations.Maintain ERP access controls, permissions, and segregation of duties.Lead ERP-related projects, rollouts, and continuous improvement initiatives.Ensure ERP systems support operational, financial, and reporting needsEnsure full audit readiness and compliance for all ERP processes and dataInfrastructure Management:Manage network infrastructure and WAN connectivity across all branches.Oversee data lines linking branches to Head Office servers and cloud environments.Maintain email and messaging platforms, including Exchange.Ensure network uptime, optimisation, and security across the organisation.Support and maintain disaster recovery and business continuity systems.Project Management:Lead and Manage IT projects, including the design and deployment of new IT sy
https://www.executiveplacements.com/Jobs/I/IT-Manager-1271975-Job-Search-03-16-2026-04-08-07-AM.asp?sid=gumtree
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