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Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
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We require the services of an experienced (at least 2yrs. experience) ISP technician to be based at our Cape Town offices. The job involves working with a dynamic team of young people. Your role would include troubleshooting internet issues, troubleshooting Fibre, Wireless and ADSL links as well as general email and hosting support. You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Basic working knowledge of PC and Apple hardware, software, networking, peripherals, Internet setup, email setup and associated basic troubleshooting.Good client liaison skills – experience working with clients face to face and telephonically. Neat, presentable and organised – in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing to learn.Must reside in Cape Town.Drivers license is essential.Technical Requirements: ISP Helpdesk Services – Fibre, Wireless and ADSL troubleshooting Knowledge of Mikrotik Router OS, Ubiquiti as well as Cisco switches an advantage. IT Help desk support skills – Internet trouble shooting (Min 1 year experience) Web hosting / Email Trouble Shooting (Min 1 year experience) Setup of WAN routers such as ADSL routers, Fibre routers as well as the ability to troubleshoot such devices essential. Setup of Wireless access points (Not limited to TP Link, D-Link, Unifi, Reyee etc.) Linux experience is a big advantage.Salary: R6000 - R8000 per month.Send your CV to jobs(at)pcn.co.za for review.*Please note that if we do not get back to you within 2 weeks, it simply means that the position has been filled or you do not qualify for the position.
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We are looking for an experienced, energetic and enthusiastic Support Technician with a passion for technology to join our team.Based in the southern suburbs with over 30 years of experience in the industry, we support and manage a wide variety of customers and systems in the SME sector.We are passionate about implementing the best systems for our client base to digitise and improve their businesses.The position:We require a full time Onsite IT support Engineer with own transport.You will be required to provide remote and onsite support to customers, therefore excellent communication and interpersonal skills are essential.You will be expected to manage, maintain and prioritise your own workload, good time management skills are crucial.A minimum of 8 years’ experience is required.Skills:Setup and maintaining Windows desktop and server environments.Microsoft Office 365 Cloud product suiteStrong MS Teams skillsRouter and firewall setups.Knowledge on MacOSStrong general troubleshooting skillsWorking knowledge of ITIL Processes and OSI modelGood work ethic, ability to deal with conflict, Client centric and thorough documentation skillsAble to follow processes & work independentlyThe ability to look beyond break-fix support and identify business solutions.Plan and perform auditsExecute projects based on a predefined project plan.Education:Required:Completed grade 12 (NSC)A+ and N+ QualificationMicrosoft MCSE qualificationBeneficial:Redhat Linux Systems administrationN-ableMikrotik CertifiedSophos CertifiedPlease email CV to celento@mindspring.co.za***If no response is received within 2 weeks, please consider the application as unsuccessful.******We will only consider candidates residing in Cape Town due to the urgency of filling this position.***Job Type: Full-timeApplication Question(s):Do you have A+and N+ certifications?Education:Certificate (Required)Experience:IT: 8 years (Required)
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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Please email CV to celento@mindspring.co.zaJob Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
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