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Results for Hotel Jobs in Western Cape in Western Cape
1
An exciting opportunity for a top end Restaurant Manager for an exclusive 5* establishement in the Winelands area of Cape Town. Exciting role, as this is a day trade position, and evening assistance only on odd occasions.Requirements:Matric, relevant experience as Senior Restaurant ManagerOwn transport + valid drivers licenceExcellent communication skillsGood management skills with the ability to manage a small team to deliver exceptional servicePeoples person with an understanding of service deliveryWorking hours from 07h00 till cash up. Monday to FridayMonthly salary plus increase after 3 months plus a performance bonus.Duties:General Management of restaurant staff, following proper disciplinary procedures and ensuring establishment maintain high service levelsGeneral management of resturant buildings and surrounding areasMaking sure guests requests and needs are met and attended to Be available to assist in different areas and departmentsStaff rostering and maintaining good staff relationshipsAlways available to perform tasks are required by the company in all areas of hospitalityAlways maintaining contact and good communication with colleaguesStock control - particularly focusing on Beverages, but including Operational Equipment Purchases of goodsManaging menus and winelist.Managing recycling & cleanliness of guest and staff areasGeneral administrationGeneral email, telephone and direct communication with guestsDealing with restaurant-related bookings, enquiries and managing DineplanContinuous training of staff members as neededOverseeing daily staff duty performance If you are a professional Restaurant Manager, can comfortably operate in the 5* space, then this opportunity might just be what you are looking for. Suitable candidates welcome to apply by forwarding your CV. You will be contacted by our team telephonically and via email to discuss your CV and skillset.
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1252893-Job-Search-1-17-2026-8-55-37-AM.asp?sid=gumtree
22d
Job Placements
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Duties: Greet guests and pour wines according to established wine tasting proceduresDescribe wines, winemaking techniques and winery historySuggests and sells wine, wine tasting experiencesAnswer questions and provide general guest informationHandle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.Stay current on winery/wine knowledge and be able to multitask Requirements: Proficient in EnglishMinimum of two years experience as a Wine StewardWSET QualificationsSupervisory knowledge in running a shift in a restaurant and / or managing and servicing a barProven track record in meeting and exceeding revenue targets, service standards and guest satisfaction results
https://www.jobplacements.com/Jobs/W/Wine-Steward-1252888-Job-Search-01-17-2026-04-03-07-AM.asp?sid=gumtree
22d
Job Placements
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La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
7mo
Job Placements
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Roles and ResponsibilitiesOperational Support:Assist with setup, daily operation, and closing.Maintain site presentation and readiness.Support stock checks and housekeeping standards. Customer Service:Manage check-ins, consent/waiver processes, and customer flow.Explain rules, guide participants, and ensure a smooth experience. Technical Support:Reset and manage Laptop, cameras, PDQ units.Manage equipment charging cycles.Support digital display checks. Business Development Support:Assist with corporate days, private events, and sponsored activations.Help prepare proposals and event logistics.Identify customer leads. Admin Duties:Maintain accurate Zoho data.Assist with POS and cash-up procedures.Log issues and follow-ups. KPIs:Customer satisfaction.Operational readiness.Data accuracy.Event support performance. Appearance & Conduct Expectations:Smart, professional presentation.Friendly and confident with customers.No lateness or misconduct tolerated.No alcohol during working hours. Working Hours:Rotational shifts covering 9-hour operational days. Non-Negotiables:Must be reliable and well-presented.Must follow structured procedures.Employment DetailsEmployment Type:Permanent EmploymentIndustry:Sports and EntertainmentWork space preference:Work OnsiteIdeal work province:Western CapeIdeal work city:BellvilleSalary bracket:R 7000 - 8000Drivers License:CODE B (Car)Own car needed:Yes
https://www.jobplacements.com/Jobs/A/Assistant-1252190-Job-Search-01-15-2026-10-16-20-AM.asp?sid=gumtree
24d
Job Placements
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Duties: Deliver warm, intuitive, and highly personalized service from pre-arrival through to departure.Maintain exceptional administrative standards, updating reservations, profiles, and guest correspondence accurately and timeously.Liaise with guests according to the service, communication and turnaround standards set out by the Concierge Department.Understand guest preferences in advance and ensure these are shared with relevant departments to create tailored experiences.Provide informed, up-to-date recommendations on Cape Towns restaurants, events, exhibitions, cultural highlights, activities, and seasonal happenings.Make and manage bookings for dining, tours, activities, transportation, wellness and special events with efficiency and precision.Curate personalized itineraries and offer thoughtful, relevant alternatives when availability changes or guest needs shift.Contribute to memorable touches through bespoke amenities, gifting and tailored surprises based on guest preferences.Build and maintain strong relationships with key suppliers, restaurants, guides, and service partners to secure premium access for guests.Manage guest requests with professionalism, urgency, and a solutions-oriented mindset.Ensure guest profiles in Opera are updated meticulously, including preferences, past experiences, and repeat-stay information.Support front-of-house and concierge operations seamlessly, always upholding world-class service standards. Requirements: Grade 12A formal hospitality qualificationProven concierge experience within a luxury 5* hospitality environment.Strong computer literacy (Opera, MICROS/POS, Word, Excel).Excellent administrative skills, with strong accuracy, organization, and follow-through.Deep knowledge of Cape Towns dining, culture, arts, events, exhibitions, wine regions, and activities.Naturally anticipatory able to understand guests needs instinctively and deliver unique recommendations and relevant alternatives.Warm, articulate communicator with confidence engaging discerning international guests.Highly organized with exceptional attention to detail and the ability to multitask under pressure.Sophisticated, polished and impeccably presented.Strong people skills with a passion for personalised hospitality.Fluent in spoken and written English; additional languages are an advantage.Own transport is advantageous but not essential.Able to work shifts, including night shift.
https://www.jobplacements.com/Jobs/G/Guest-Liaison-Concierge-Relief-1251931-Job-Search-01-15-2026-04-03-30-AM.asp?sid=gumtree
24d
Job Placements
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Duties: Assess client needs, explain treatments, and tailor services for a personalized experience.Perform various spa therapies (massages, facials, body treatments, aromatherapy) according to set standards.Prepare treatment rooms, maintain pristine cleanliness, and adhere to health/safety regulations.Create a calm, welcoming atmosphere, manage appointment schedules efficiently, and offer product recommendations.Understand spa products to effectively advise clients and upsell services.Work with other staff to offer holistic wellness and contribute to the spas overall service. Requirements: Recognized Spa or Beauty Therapy Qualification.Previous experience in a luxury hospitality spa environmentA keen interest in health & wellnessKnowledge of products and protocols.Strong understanding of hygiene and safety procedures.Exceptional customer service skills in a high-end setting.Familiarity with in-room spa equipment and guest amenities.Excellent time management, interpersonal, and problem-solving skills.Proactive, creative, and adaptable approach to guest needs.Loyal, committed, and flexible team player.Expertise in various spa techniques, knowledge of hygiene and product ingredients.Excellent communication, empathy, a caring attitude, and ability to build rapport.Strong time management, attention to detail, calm demeanour and ability to handle diverse personalities.
https://www.jobplacements.com/Jobs/S/Spa-Therapist-1251087-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
1mo
Job Placements
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Duties: Ensure all necessary stocks are on hand at the right quality and quantityEnsure all stocks are kept under optimum conditions.Ensure detailed daily prep list is written and discussed with your fellow chefs and seniors.Ensure all Mise-en-place is always freshly prepared and on time.Taking care of daily food preparation and duties assigned by superiorsEnsure all dishes are prepared to the correct recipe and the correct quantity.Ensure all recipes being used are up to dateEnsure that all dishes reach the pass correctly garnished, the correct portion, taste and flavourEnsure that your section is being always kept clean and tidy and follow a strict cleaning roster.Ensure that any anticipated shortages are communicated promptly to the Sous chef or Head chef.Ensure daily check list is done first thing and communicated to your direct seniorEnsure each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperatureEnsure time sheets/attendance register / biometric system are recorded dailyAlways be flexible to assist in any section or kitchen as needed and instructed by the Executive Chef.Ensure proper care is taken when using any kitchen equipment. Requirements: Grade 12Culinary qualificationsAt least 3+ years experience in a similar positionAbility to provide top notch *5 serviceA positive attitude and ability work well under pressure with all culinary staff.Does high-quality work while unsupervised.Able to work in a standing position for long periods of time.Able to safely lift and easily manoeuvre trays of food when necessary.Willing to follow instructions and ask questions for clarification if needed.
https://www.jobplacements.com/Jobs/C/Chef-de-Partie-1251086-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
1mo
Job Placements
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DutiesExecutive Management SupportCompliance Lodges:Maintain ongoing communication with each General Manager to ensure all liquor, firearm, operating and tourism licenses are valid and compliant per property.Conduct regular spot checks with General Managers to ensure all critical compliance documentation is current, securely stored and audit-ready.Coordinate on legal compliance matters as requiredMonitor and confirm that General Managers are maintaining full legal and regulatory compliance across all provinces.B-BBEE:Track the B-BBEE scorecard in collaboration with HODsWork closely with the CEO to review and reconcile quarterly B-BBEE spendAssist with administration and coordination of the groups initiativesInsurance Lodges:Work with each General Manager to ensure all fixed assets, vehicles, and business operations are adequately insured.Maintain accurate, up-to-date asset registersTrack insurance claims submitted by lodges, monitoring progress and escalating delays or issuesVerify that CAR policies are in place prior to any construction and that required documentation is provided to banks.Coordinate annual renewals of group vehicle and liability insurance policiesMarketing Coordination SupportQuarterly Marketing Plan Distribution & Inputs: Support the CEO and Marketing team with distribution of the quarterly marketing planGather inputs in advance to support an informed plan, including social media performance, newsletters / email marketing, stakeholder communication, campaigns, and marketing / media / sales trips to properties.Track that updated plans and feedback points are shared timeously and that owners and stakeholders have the latest version.Specials & Packages:Collaborate with GMs, Creative, Sales, and Reservations to develop unique special offerings.https://www.jobplacements.com/Jobs/N/National-Operations-Assistant-1250237-Job-Search-01-12-2026-04-03-29-AM.asp?sid=gumtree
1mo
Job Placements
1
Front Office ReceptionistPepperclub Hotel, Cape TownReports to Front Office Supervisor / Assistant Front Office ManagerPepperclub Hotel is recruiting a polished, service-driven Front Office Receptionist to join our Front Office team. This role is central to the guest experience and requires someone who is calm under pressure, detail-focused, and genuinely passionate about 5-star service delivery.About the RoleYou will be the first and last point of contact for our guests. Your role is to deliver seamless arrivals and departures, manage front desk administration with precision, and ensure every guest interaction reflects our RAISE values of Responsibility, Accountability, Integrity, Service, and Excellence.Key ResponsibilitiesGuest Experience & Service Excellence• Deliver warm, professional, personalised service at all times• Manage guest check-ins, check-outs, and in-house requests efficiently• Anticipate guest needs and resolve concerns promptly• Upsell room upgrades, hotel services, and internal promotions• Maintain consistent 5-star service standardsFront Office Administration & Accuracy• Process arrivals, departures, billing, and payments with 100% accuracy• Maintain accurate guest profiles, registration cards, and documentation• Complete daily checklists, handovers, and reports on time• Handle cash and financial transactions responsiblyOperational Coordination• Liaise closely with Housekeeping, Concierge, and Management• Communicate arrivals, room readiness, and special guest requests clearly• Maintain guest communication logs and shift updates• Participate actively in shift briefings and team meetingsFront Desk Presentation & Standards• Maintain a neat, organised, and welcoming front desk environment• Ensure all guest-facing materials and equipme
https://www.jobplacements.com/Jobs/F/Front-Office-Receptionist-1250174-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
1mo
Job Placements
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Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay managementLead pricing, inventory, and distribution strategy across all channelsUse ADR as a supporting lever in service of occupancy and total revenueUnlock demand through intelligent pricing, packaging, and value-added offersLead the Reservations Department, ensuring strong conversion and service standardsProduce clear, insightful revenue reporting, forecasting, and analysisCollaborate closely with Sales & Marketing to drive demand and optimise performanceWork with website and distribution partners to optimise direct bookingsMaintain and evolve SOPs for reservations and revenue processesEnsure guest experience remains central to all commercial decisions Requirements: Grade 12A formal hospitality qualificationMinimum 23 years experience in a Revenue Manager role within a hotel or luxury hospitality environmentStrong working knowledge of revenue and reservations systems (e.g. Protel, SynXis, Atomize and/or similar)Demonstrated experience in building occupancy, not only managing rateStrong analytical capability combined with sound commercial judgementConfident communicator, able to work cross-functionallyOccupancy-led, with strong commercial instinctConfident balancing data, intuition, and a deep understanding of hospitality revenue strategiesComfortable taking ownership and accountabilityCollaborative, grounded, and solutions-focusedAble to view the hotel as a living business, not merely a set of numbersMust reside locally in Somerset West / the Winelands (or be willing to relocate immediately at own cost)
https://www.jobplacements.com/Jobs/R/Revenue-Manager-1249944-Job-Search-01-09-2026-10-03-25-AM.asp?sid=gumtree
1mo
Job Placements
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