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The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel.Provide guests with information about attractions, facilities, services and activities around Cape Town.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay; Escorting departing guests to the door on their last day.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Operate Dineplan to make and update dining reservations for all outlets. Capture guest details correctly and ensure confirmations are sent.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference1+ years’ experience in Guest Relations / Guests Service experience in a 5* EnvironmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedTop knowledge of The Silo Hotel, our Guests, Cape Town and surrounding areasAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--The-Silo-Hotel-1260344-Job-Search-02-09-2026-01-00-17-AM.asp?sid=gumtree
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MILES HOSPITALITY TRAINING & EVENTS**Recruitment , Training and Staffing *5 * Hospitality Training* *Courses offered*#Waitron壟 #Poters & Waitrons #Housekeeping Waitrons @Hostess ️# Barista☕️ #Pizza Making # Bartenders # Hospitality Management #Butler 壟☕️*All Courses 5days*Open Monday to Friday(Choose your Session) 9am to 12noon,then 12noon to 3pm *Class of 3hrs maximum a day.*International Certificates given on Completion of course壟☕️Contact Person (Tee)+27739377956 Watsapp please 24/7Info.milestraining@gmail.comhttp://www.mileshospitality.co.za * Step Starts with *YOU* *FUTURE* is NowStep into Miles ❤️ Step Starts With YouPlease share to Friends and family and we Move to sea Life❤️✍️Ask A Question>MILES HOSPITALITYSelling for 8+ yearsActive Ads3Seller stats31Total Ads10.38KTotal ViewsVerified informationMobile numberEmail addressVIEW SELLER
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Duties: Uphold the brands philosophy in all daily operations, as trained.Perform treatments and product sales to the highest standards of hygiene, professionalism, and guest care.Provide expert consultations, skin analysis, skincare treatments, and bodywork including massage therapies.Assist in evaluating and improving spa processes and product offerings.Manage bookings, appointments, and maintain accurate client records.Offer informed advice on cosmetic and wellness product purchases.Follow stock control procedures and ensure spa inventory is well-maintained.Ensure accurate and timely billing for spa services, adhering to hotel administrative procedures.Participate in daily briefings and regular strategy meetings with management.Promote spa services by engaging with guests in public areas and during mealtimes when appropriate.Maintain all spa equipment and report any faults promptly to management. Requirements: Recognized Spa or Beauty Therapy Qualification.Previous experience in a luxury hospitality spa environment is highly advantageous.Knowledge of products and protocols.Strong understanding of hygiene and safety procedures.Exceptional customer service skills in a high-end setting.Familiarity with in-room spa equipment and guest amenities.Excellent time management, interpersonal, and problem-solving skills.Proactive, creative, and adaptable approach to guest needs.Loyal, committed, and flexible team player.
https://www.jobplacements.com/Jobs/S/Spa-Therapist-1259179-Job-Search-02-04-2026-10-04-04-AM.asp?sid=gumtree
9d
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Duties: Ensure section stock levels are accurate and requisitioned as required in line with SOPs.Plan, prepare, and hand over mise en place in accordance with SOPs.Prepare all food in line with approved recipesSet up and manage the section to maximise productivity while adhering to Health & Safety, statutory hygiene requirements, and company guidelines.Ensure section stock is cleaned, organised, labelled, and rotated in accordance with SOPs.Communicate any issues relating to equipment, food quality, or staffing promptly to the chef on duty.Provide ongoing training and guidance to staff to ensure consistent adherence to current menu recipes and standards.Advise kitchen management of section stock requirements based on business levels, ensuring adequate supply while minimising waste.Monitor and record fridge temperatures daily, reporting any issues immediately. Requirements: Professional culinary arts degree a plusHave previous experience in a similar role (or Chef de Partie role) within a 4 / 5* Lodge / Hotel environmentPossess good knowledge and practical chef skillsHave proven experience and ability to manage all cost controls within the section e.g. food cost, labour etc.Be fluent in both written and spoken EnglishDemonstrate passion for food and food productionHave excellent communication skillsPossess good organisational skillsBe able to handle pressurised situations and busy periodsBe flexible, innovative and adaptable
https://www.jobplacements.com/Jobs/C/Chef-de-Partie-1259177-Job-Search-02-04-2026-10-04-04-AM.asp?sid=gumtree
9d
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Duties: Menu Development: Collaborate with the Executive Chef to design and update pastry menus. Develop innovative and seasonal dessert offerings that align with the lodges culinary vision.Operational Management: Supervise pastry preparation and presentation to ensure consistency and excellence. Oversee daily operations, including stock control, inventory management, and ordering.Quality Assurance: Ensure all dishes meet the lodges 5* standards. Maintain high levels of cleanliness and hygiene in compliance with food safety regulations.Team Leadership: Train and mentor junior pastry chefs and kitchen staff. Delegate tasks effectively while fostering a collaborative and motivating work environment.Cost Management: Assist in managing food costs by minimizing waste and optimizing ingredient usage. Maintain accurate records of production and expenses.Guest Interaction: Occasionally interact with guests during special events or tastings. Customize desserts for guest preferences or dietary requirements. Requirements: Diploma or degree in Culinary Arts, with a focus on Pastry Arts.At least 35 years of experience in a high-end or luxury hospitality setting, with 12 years in a supervisory role.Advanced pastry techniques, including chocolate work, sugar art, and artisanal bread-making.Creative flair for designing unique and visually appealing desserts.Strong organizational and multitasking abilities.Attention to detail and a commitment to excellence.Leadership skills with the ability to inspire and manage a diverse team.Adaptability to work under pressure and meet tight deadlines.
https://www.jobplacements.com/Jobs/P/Pastry-Sous-Chef-1259178-Job-Search-02-04-2026-10-04-04-AM.asp?sid=gumtree
9d
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Our Customer: Our client, a luxury estate just outside Stellenbosch, seeking a Food and Beverage Manager to join their team. Known for its iconic architecture and towering oak trees, the property blends centuries of heritage with a contemporary, laid-back elegance. Their dedication to community upliftment is evident through a range of social and environmental projects that support local people and preserve the natural landscape. Set against a backdrop of breathtaking scenery and thoughtfully curated South African art, this is an opportunity to work in an environment that embodies serenity, purpose, and timeless beauty. Job Description: In this role you will provide strong leadership across all food and beverage outlets, driving high standards of service, commercial performance and team engagement while ensuring efficient, well-controlled operations.Lead and motivate the food and beverage team to deliver consistently high service standardsTake full accountability for restaurant, bar and in-room dining operationsManage day-to-day activities to ensure efficient, well-organised service deliveryDevelop and deliver creative dining and event offerings, maximising stock usage and profitabilityOversee beverage stock processes, ensuring accuracy and compliance with controlsPlan, manage and review operating and capital budgets, maintaining strong financial governanceDrive revenue growth while controlling costs in line with agreed financial targetsMonitor cash handling, inventory, credit processes and debtor management, taking corrective action when neededImplement fair and consistent performance management, fostering accountability and professionalismSupport recruitment, training and staff development in partnership with HR to build high-performing teams Experience Required: Extensive leadership background in Food and Beverage operations, including several years at management levelFormal hospitality qualification preferred, with additional beverage or wine training a plusConfident, hands-on leader with strong communication and people management skillsProven ability to perform in high-volume, fast-moving environmentsFlexible and adaptable, comfortable working varied shifts including weekends and holidaysCreative mindset with a focus on motivating teams and elevating the guest experienceSound knowledge of wines with a genuine interest in beverage trendsExperience in restaurant administration, budgeting and cost controlProfessional, energetic and positive attitude with a strong service focus Benefits and Perks: Competitive Salary?Supportive work environmentProviden
https://www.jobplacements.com/Jobs/F/Food--Beverage-Manager-1258390-Job-Search-2-3-2026-3-29-56-AM.asp?sid=gumtree
10d
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Responsibilities:Oversee daily operations of the restaurant, ensuring speed, quality, and cleanlinessLead, train, and motivate a team of front-line staff and shift supervisorsManage stock levels, supplier orders, and inventory controlEnsure compliance with food safety, hygiene, and health regulationsHandle customer queries and resolve complaints with professionalismMonitor sales performance and implement strategies to boost revenuePrepare staff rosters and manage labour costs within budgetRequirements:Minimum 23 years experience in a management role within the QSR/ fast food or hospitality industry3 years GAAP / Micros experienceStrong leadership and people management skillsExcellent communication and problem-solving abilitiesAbility to work flexible hours, including weekends and public holidaysMatric certificate(Hospitality or Business Management qualification is a plus)
https://www.jobplacements.com/Jobs/F/Fast-Food-Manager-1258356-Job-Search-2-3-2026-1-29-49-AM.asp?sid=gumtree
10d
Job Placements
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Duties: Monitor daily collections, follow up on overdue payments, and accurately allocate payments to customer accounts.Generate, verify and send invoices to customers while ensuring accuracy in rates, commissions, and taxes.Perform regular reconciliations of accounts (including POS/system data), maintain debtor aging schedules, and prepare reports for management.Review customer credit applications, establish credit limits, and monitor risk to minimize potential bad debt.Resolve customer billing discrepancies and payment queries professionally.Ensure adherence to internal financial controls and accounting standards. Requirements: Grade 12A formal accounting qualification will be an advantageAt least 2-4 years experience in hospitality finance, revenue control, reservations finance or debtor administrationStrong in reconciliations skills essential (PMS/POS/ banking)Solid understanding of hospitality rate structures, commissions and vouchers.Strong Excel skill: Pivot Tables, LOOKUPS, SumifsProficiency in Benson or similar PMS an advantage.Highly detailed Focused and accurateClear professional communicator.Organised, reliable, able to work independently, with strong ownership and follow through.
https://www.jobplacements.com/Jobs/A/Accounts-Receivable-Controller-1258207-Job-Search-02-02-2026-10-03-55-AM.asp?sid=gumtree
11d
Job Placements
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