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Mint Wellness and Langaro Wellness Centre seeks a dedicated Wellness Host to join our multi-property team.The Wellness Host is responsible for the effective and efficient running of the spa at all properties allocated to you. Assisting in Managing and leading all team members especially when Spa Manager is not present. Ensuring that the hygiene and health standards are always maintained. Treating all customers and staff with the utmost care and professionalism to create an inviting and calm atmosphere. Continuously upskill yourself through practice and study. Upskills others through continuous on-the-job training and training sessions under the Spa Manager’s supervision. Help/Assist with spa administration by creating spa packages and promotions. Revising and updating the cost of treatments on a regular basis. Focus on elevating retail & treatment sales and achieving targets through upselling and promotions and operations of the Spa and the treatments.RequirementsMatricBeauty Therapy diploma preferably CIDESCO, SAAHSP and/or ITECMinimum 4 years in the spa/beauty industryMinimum 2 years experience in a management or senior therapist roleComputer literate, including MS Office and ESP software· Must be familiar with the treatment protocols and spa-related products· Be responsible for ensuring that all treatments are up to standard· Assist with all treatments· Maintain client records in a confidential and effective system, using our ESP Spa Software· Daily control of contribution sheets and signing off in Manager’s absence· Treatments training and quality control of treatment rooms· Building database and utilizing this for promotions· Give advice about skin and body care· Build and maintain client relationships and communicate with clients on a regular basis to inform them about specials and anything else that might interest them.· Upsell products and services, adopt a no-waste approach regarding productsTherapists training and supervision in Manager’s absence, continually developing their skills and knowledgeSetting an example for the staff and acting as the liaison between managers, consultants and therapistsMentor all therapists/technicians and if required present feedback or reviews regarding performance to Manager.Promote a mindful culture within the teamEnsure presentable and refreshing treatment rooms is up to Spa standardsEnsuring treatments performed by therapists as correct and the clients are completely satisfiedWorking alongside other therapists who are new or who require additional training and communication skillsTraining to be performed at times outside of busy periodsEnsuring all clean-up and housekeeping duties are being performedKeep up to date on trends and competitionBe back-up for other therapists if requiredMeet with all new staff on their first day to spend time with them, communicate the spa vision, show them around, how to greet and talk to clients and how to describe each service to the clientsOversee treatment rooms with r
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjcxMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789865&xid=1109_186710
44min
1
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Camps Bay Retreat seeks an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps Bay.The successful candidate take ownership of the full Hotel Operations function, finance. and profitability of the Hotel. Forward thinking, pro-active manger to deliver top class guest experience. Ideal candidate will understand the well-travelled, active. and modern client base and values a STRONG guest experience of the HIGHEST QUALITY. Must hold themselves to the high standards that are synonymous with this exceptional property.You will need an excellent eye for detail and be well versed in both Rooms Division and Food and Beverage Operations.Experience in a Boutique hotel is a must.Main duties and responsibilitiesMaintain effective Front Desk procedures, including check in, check out, guest relations, complaint handling, balancing accounts daily and reporting. Luggage control, Lost and Found.Ensure the Facilities are well maintained, liaise with both Housekeeping and maintenance departments to ensure 100% readinessMaintain exclusivity procedures of the hotelEnsure maximum security in all areas under your control.Ensure that there are no variations on the agreed standards of food presentation, quality and freshnessEnsure cleanliness of the entire hotelMonitor daily variance reports and action shortagesUnderstand the ownership roles and levels of responsibility in your teamManaging of assets and reportingMonthly and weekly rosters, follow up on attendanceProgressive discipline where requiredDemonstrate a sincerely positive attitude towards getting things doneUnderstand address group objectivesDevelop solutions that improve organisational performanceInitiatives to increase revenue and occupancyAchieve targeted food and beverage costsRespond to guest reviews to maintain the image of the hotelUnderstand and capitalise on the key demographicFocus on current trends, be a trendsetter not a trend followerEnsure that on the job training is done in all departments.Minimum requirementsMatricOpera experience essential3-5 years relevant experience at management level in a luxury hotelFamiliar with all the duties of both Rooms Division as well as Food and Beverage OperationsStrong Financial AcumenStrong MS Office skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzgxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792851&xid=1109_187817
13h
1
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My client in the Property Management industry is seeking 2 bilingual Financial Controllers. Newly completed SAIPA Articles? Please apply! This role is based in Cape Town CBD. Responsibilities:Monthly Accounting and capturing on MDA property managerMonthly management accounts and compilation of full management reportsFull Creditors function: Collection of invoices, obtaining approvals, payments and capturing of selected properties / entitiesFull Debtors function: Monthly billing, utility and ad hoc recoveries, tenant queries and debtor collectionsVAT Returns - Reconciliation and SubmissionAssisting tenants / debtors with queries and reconciliations on accountsLoading lease agreements on MDA and ensure that information is captured correctlyPeriodical lease auditsFICA and ITC checks for tenantsRequirements:3 years accounting qualification (with completed articles) preferredFluent in English and AfrikaansGreat attention to detail and must be able to multitaskWorking with deadlines and urgency will be requiredMicrosoft Office (advanced Excel skills required)MDA / MRI Property Manager will be advantageousPlease note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Nzc2M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792764&xid=1109_187763
13h
1
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Business Development Executive FinTech (POS24065)R 25 000 to R 35 000 per month plus commission (Negotiable)SandtonPosition Overview:Business Development/ Sales Executive calling on clients in the Property industry to sell PropTech/ FinTech productsRequirements:Matric4 to 5 years experience in the Property IndustryPrevious Experience in Business Development/ Sales Executive roleAccounting Experience, background or knowledge highly negotiableProperty management or portfolio experience an advantageSales and marketing administration, research and customer supportOwn reliable transportDuties & Responsibilities:Setting goals and developing plans for business and revenue growth.Researching, planning, and implementing new target market initiatives.Researching prospective accounts in target markets.Pursuing leads and moving them through the sales cycle.Developing quotes and proposals for prospective clients.Closing Date: 31 March 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Nzc0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792759&xid=1109_187745
13h
1
Business Development Executive FinTech (POS24004)R 25 000 to R 35 000 per month plus commission (Negotiable)SandtonPosition Overview:Business Development/ Sales Executive calling on clients in the Property industry to sell PropTech/ FinTech productsRequirements:Matric4 to 5 years experience in the Property IndustryPrevious Experience in Business Development/ Sales Executive roleAccounting Experience, background or knowledge highly negotiableProperty management or portfolio experience an advantageSales and marketing administration, research and customer supportOwn reliable transportDuties & Responsibilities:Setting goals and developing plans for business and revenue growth.Researching, planning, and implementing new target market initiatives.Researching prospective accounts in target markets.Pursuing leads and moving them through the sales cycle.Developing quotes and proposals for prospective clients.Closing Date: 28 February 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Nzc0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792755&xid=1109_187740
15h
1
Business Development Executive FinTech (POS24003)R 25 000 to R 35 000 per month plus commission (Negotiable)Somerset WestPosition Overview:Business Development/ Sales Executive calling on clients in the Property industry to sell PropTech/ FinTech productsRequirements:Matric4 to 5 years experience in the Property IndustryPrevious Experience in Business Development/ Sales Executive roleAccounting Experience, background or knowledge highly negotiableProperty management or portfolio experience an advantageSales and marketing administration, research and customer supportOwn reliable transportDuties & Responsibilities:Setting goals and developing plans for business and revenue growth.Researching, planning, and implementing new target market initiatives.Researching prospective accounts in target markets.Pursuing leads and moving them through the sales cycle.Developing quotes and proposals for prospective clients.Closing Date: 28 February 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Nzc0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792682&xid=1109_187741
1d
1
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Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property management Phenomenal interpersonal skills that allows you to easily build new relationships Ability to work under pressure Tech savvyResponsibilities: Drive and own the new client onboarding journey Develop and foster strong client relationships with ease to properly understand the clients business needs and ensure optimal adoption of our software Management of data migration from clients previous solution Online training sessions on our software Regular client usage audits and consultation sessions to optimally use our solutions Provide support on queries of existing clients, through providing advice, configuration and guidance where appropriate Handle and resolve customer requests and complaints. Minimize customer churn by pro-active client consultations Improve customer experience through product support in product design and product development. Provide guidance and support to clients to ensure that they have sufficient knowledge of the solution to make informed decisionsClosing Date: 30 April 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzU0NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792231&xid=1109_187544
4d
1
Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property management Phenomenal interpersonal skills that allows you to easily build new relationships Ability to work under pressure Tech savvyResponsibilities: Drive and own the new client onboarding journey Develop and foster strong client relationships with ease to properly understand the clients business needs and ensure optimal adoption of our software Management of data migration from clients previous solution Online training sessions on our software Regular client usage audits and consultation sessions to optimally use our solutions Provide support on queries of existing clients, through providing advice, configuration and guidance where appropriate Handle and resolve customer requests and complaints. Minimize customer churn by pro-active client consultations Improve customer experience through product support in product design and product development. Provide guidance and support to clients to ensure that they have sufficient knowledge of the solution to make informed decisionsClosing Date: 30 April 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzUwMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792203&xid=1109_187500
4d
1
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Key Account Manager Cape Town Our Property management client is looking for a KAM / Key Account Manager to supply service to premier top-end short-term and medium-term rentals/holiday properties. You need to be extremely passionate and dynamic about real estate, travel, and tourism. Very Client-facing position offering top-notch service to its clients. Salary very negotiable plus benefits like company car, fuel and company cell phone (Hours 9am to 6pm) Min Requirements Relevant Qualification would be a bonusUp to 5 – 7 years of experience as a Key Account Manager within the property short & medium term rentals industryExperience in key account management, real estate, or property management.Knowledge of Software like - PriceLabs, Uplisting, etcExtensive Excel ExperienceFinancial acumen, with experience in budget management and financial reporting.Ability to work flexibly, including outside normal business hours, and willingness to travel as required.ResponsibilitiesMaintaining and enhancing relationships with property owners, ensuring the highest level of service.General management responsibilities, operational excellence, and a commitment to the growth of the business.Client Relationship ManagementBuild and maintain strong, long-lasting relationships with property ownersStrategically grow the portfolio of properties under management to 200 or moreIdentifying opportunities for acquisition and onboarding new properties.Oversee the daily operations of property managementEnsuring all properties are maintained to the highest standards, and guest experiences are exceptional.Streamline cash flow processes, especially effective moderation of company expenses to maintain profitability.Implement and manage strategic initiatives aimed at maximizing rental income through tailored short-term and medium-term rental strategiesEnsure all property management activities comply with relevant laws, regulations, and company policiesMaintaining the highest standards of professionalism and service quality. Apply online FROGG Recruitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzY0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791894&xid=1108_183645
6d
1
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
6d
1
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
6d
1
Leasing Administrator (Retail Property Portfolio Leases and Contracts) required to support and participate in the Retail Operations Property Portfolio. The role is accountable for the delivery of detailed lease database capturing, reporting and communications to support governance, database and dashboard activities with detailed ownership of property related policies, procedures and templates to ensure compliance and viable commercial outcomes.
Requirements:
Retail Property experienceMinimum of 3 years’ experience within the property sector playing a strong administrative role and engaging with landlords in a multi-stakeholder portfolio – essentialExperience as lease or property administrator – highly beneficialActive experience in building property related capacity including process, policy, procedure related template development and maintenance – highly beneficial.Microsoft Office Suite, particularly: Excel, Outlook, MS365 Sharepoint (advantageous), WordContractual Law (advantageous)Excellent verbal, written and numerical skills.
The duties and responsibilities of the Lease Administrator are listed below, however is not limited to:
Maintenance of all lease documents, including lease agreements, lease amendments and lease renewals.Ensuring that lease documents comply with policies and procedures which have been established.Maintaining accurate, complete and up-to-date records for all lease documents and other important information.Managing client lease folders on Sharepoint (SP) by creating folders per policies and standards, uploading all necessary information and archiving old client folders.Maintain a detailed understanding of all the clauses, terms and conditions as well as any addendums pertaining to lease agreements.Drafting new leases from signed client proposals, using the latest lease template ensuring that information is accurate, special comments are clearly documented as prescribed and are supported by written confirmation from directors.Circulate lease agreements for signature by the client, witnesses and client representatives.Maintain an intricate knowledge of the pricing structures throughout the organisation that relate to all products and services.Ensure that all tickets applicable to lease administration are managed and completed within servicedelivery time lines.Performing credit checks and consulting with the FM with regards to any negative credit history.Providing Ops team with feedback on credit checks, after consulting with FM if necessary.Instructing finance (via ticketing system) to invoice the client once fully signed leases are received and ensuring that all relevant information is included to enable finance to invoice accura...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTk3NzEyNTU4P3NvdXJjZT1ndW10cmVl&jid=1538052&xid=4197712558
6d
1
Location – Johannesburg/Cape Town (Hybrid)
Job Description
Our client is seeking to employ a Client Success Manager to join their team.
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the company’s ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need. This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Responsibilities
Client Portfolio Management
Maintain and build relationships with key client stakeholders.Collate reporting to share at regular check-ins to align on value-driving metrics.Proactive client risk and issue managementBill of ICT assessmentsDevelop deep context of the client landscape and their operating model.Understand the impact of business trends and emerging technology on their clients and their customers and staff.Generate value by working with their clients to create innovative solutions to business problems.
Demand Management
Opportunity and pipeline development initiativesDrive both client demand and support the sales process.Develop account plan with the support of the greater Client Success and Delivery team.Lead client to successfully operate their IT landscape, from Adoption to Digital TransformationDevelop an improvement plan and execution roadmap to augment the client’s IT landscape.
Delivery Management
Project portfolio management across client accountsAppropriate allocation of teams in conjunction with the projects manager to deliver planned initiatives.Manage project quality, milestones, budget, risks and issues.Build partnerships with internal teams to support effective service delivery.Manage client expectations and retrospectives following delivery initiatives.Develop reusable intellectual property and collateral for knowledge sharing.
Commercial Management
Annual SLA renewal planning, negotiation and approvalManage commercial risk ensuring contracts are signed and in place timeously.Project proposal coordinationProject forecasting and billingProject Statement of Work supportCompliance management of the company’s termsManagement of profitability of projects and services
Coaching and Mentoring
Peer coaching and mentoring of te...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE5NDk5ODQyP3NvdXJjZT1ndW10cmVl&jid=1700164&xid=2319499842
6d
1
REQUIREMENTS:
Bachelors degree in Business Administration (or similar)10+ years sales experience in real estate in Cape Town5+ years people management experience and proven track recordProven track record of success as a Sales Manager in the Cape Town and Atlantic Seaboard real estate market, demonstrating a deep understanding of the local market dynamics and buyer profiles eg. Investor buyers, owner/occupier, fist time buyersCRM knowledge and experienceBased in Cape Town (this is an office based role)
JOB DESCRIPTION:
Sales Strategy and Planning:
Develop comprehensive sales strategies and plans specifically designed for the Cape Town and Atlantic Seaboard real estate markets, taking into account local market dynamics, customer preferences, and regulatory requirementsConduct thorough market research and analysis specific to Cape Town and the Atlantic Seaboard, including factors such as property demand, pricing trends, buyer demographics, and lifestyle preferences in these areasUtilize insights from the local market to determine pricing strategies, product positioning, and competitive advantages that resonate with buyers in Cape Town and the Atlantic SeaboardCollaborate closely with marketing and leadership to adapt sales and marketing efforts to the local market, utilizing channels that effectively reach and engage with the target audience in these areas in order to generate high quality leads at appropriate volumes in order to create solid opportunities to move stock in both future and current developmentsRepresent Sales within the Leadership Team
Sales Team Management:
Lead a skilled and knowledgeable sales team that understands the unique characteristics and nuances of the Cape Town and Atlantic Seaboard real estate marketsDefine clear performance metrics and sales targets for individual team members, considering specific geographic territories within Cape Town and the Atlantic Seaboard
Provide ongoing coaching, feedback, and training to enhance the teams sales skills, product knowledge, and understanding of the local market conditionsFoster an extreme ownership and collaborative team culture that encourages sharing of local market insights and best practices among the sales team members, but primarily owns and drives competitor and market analysis reporting on a quarterly basis in order to inform product development and marketing effortsProactive and ongoing performance management
Customer Relationship Management:
Cultivate and maintain strong relationships with key clients (network), real estate brokers when relevant, investor...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAwMTM0MjQ3P3NvdXJjZT1ndW10cmVl&jid=1690555&xid=1900134247
6d
1
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Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.Minimum of 2 - 4 years’ related experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Responsibilities:
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
a) Student management
Engage students on needs and evaluations.Formulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssist with leasing processAssist with application processAssist with intakes/Vacate processAssist with site coordinationAssist with compliance and conformity to house rulesAssist with student life programAssist with event managementAssist with inspection processAssist with key handover and register processAssist with student mentoringAssist with student files and informationAssist with any other assistance required by management team
Building management
Maintain various management systems in student accommodation service offeringAssist with building mutually beneficial relationships with all stakeholders of the residenceAssist with management of all areas of residenceAssist with management of repairs, revamps and refurbs including reportingAssist with management of conducting inspections, handovers and walkaboutsAssist with management of OHS site complianceAssist with ensuring students adhere to policiesAssist with asset register and assistance with compilationAssist with meter readingAssist with management sub-contractorsAssist with management of site operationsAssist with management of maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceAssist with effective management of riskAssist with document storage facility secure
Leases
Assist with Negotiating certain leases/renewals as prescribed by manager, including parking baysAssist with preparing lease documentsAssist with correct revenue stampingAssist with correct signatories in placeAssist with records tracking of document until completion...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE4NTUzMTU3P3NvdXJjZT1ndW10cmVl&jid=1681961&xid=3318553157
6d
1
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Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.
Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.
Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
Building management
Maintain various management systems in student accommodation service offeringBuild mutually beneficial relationships with all stakeholders of the residenceManage all areas of residenceManage repairs, revamps and refurbs including reportingConducting inspections, handovers and walkaboutsEnsure OHS site complianceEnsure students adhere to policiesAsset register and assistance with compilationManager meter reading recordsManage assistant residence manager and handymanManage sub-contractorsManage site operationsManage maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceEnsure effective management of riskManage student affairsEnsure document storage facility secure
Student management
Engage students on needs and evaluationsFormulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssessing incidents of student misconduct to determine appropriate courses of actionAssist with leasing processAssist with application processAssist with intake...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY5Mzg5ODM3P3NvdXJjZT1ndW10cmVl&jid=1681963&xid=2969389837
6d
1
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Our client is one of the leaders in the property industry based in Bellville is looking to employ a FACILITIES COORDINATOR to join the team on a current 2 month contract with a lucrative salary base.
Main Purpose and Objection of the Position:
To manage the successful delivery of the facilities management services to the business. Administer all services, including switchboard /reception and handyman functions and liaise with service providers and business departments on providing various services and products.Complete any work requested by the Facility Manager.
Education and Experience:
Grade 12One year general management experienceOne year general facilities management / co-ordination experienceSAP RFPO and general accounting experience
Skills Requirement:
Computer literacy (MS Office)Basic accounting principles, PO requests, GRNSupplier coordinationVerbal and written communication skillsNegotiation skills
Basic facilities management functions and principlesCompany policies and proceduresCompany structure and policiesOccupational Health and Safety principlesService level agreementsProcurement policies and procedures
If you meet the above requirements then we look forward in hearing of you. nathans@towergroup.co.za
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
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Required:
Matric (Must)Relevant degree or diploma Equivalent (added advantage)A minimum of 3 years’ property experienceStrong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client’s mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly employed Property Service Management.Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #s to the requester.Attending to follow ups and escalations of work orders daily.Accepting and completing of job cards and closing of work orders.Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.Notifying responsible supervisor of work to be carried out.Assist Property administrator with the uploading of tenants on MyBuildings.Send email Broadcasts from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management.
Invoice Management:
Checking/Audit all received invoices daily.All vendor’s invoices received to be checked against
compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card.
Ensuring that correct paperwork is attached to invoice.Follow up and resolve non-complaint invoices.Reconciliation of vendors statements
Reporting:
Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist with accrual report per Service Manager from the system (monthly).
Vendors:
Loading vendors on PIMS2 / MyBuildings.Manage vendor’s documentation are in line with procedure documentation (monthly)Assist contractors on MyBuildings (daily).Assist finance department with SLA invoices (monthly).Update Vendor files with the required documents (monthly).Audit approved vendor list and report noncompliance to PSM (monthly).
Query Resolution:
Escala...
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Overview
My Client a Travel Company arranging tailor-made, private safaris as well as specialist expeditions into Africa and South America is recruiting for a well experienced senior travel consultant (Sales) to join their team. The applicant must have significant experience (5+ years) dealing with international clients in the high-end travel space and designing specialist safaris into Southern and East Africa. Ideally my client is looking for someone based in Cape Town or someone willing to relocate, who is self-motivated, an exceptional communicator, efficient, resourceful and passionate about Africa. The company prides itself on the careful design of each itinerary they create. By way of explanation - there are broadly 3 ways of travelling offered. The Successful Travel Consultant (incumbent) appointed will be selling the following :
Guided safari – a specialist guide with expert knowledge and experience, accompanies and leads the safari from start to finish.Independent safari – Clients travel independently, and the company connects the client with the best destinations, experiences and local guides in each location.Expedition – these are remote wilderness adventures, always led by company specialist guides. They can be custom designed and booked or individuals/couples can join small group set-date departures.
My client offers the following Remuneration Structure:
Extremely competitive high end Salary negotiableVery lucrative incentive structure – paid quarterly.Any other additional benefits will be discussed in the interview.
Requirements
Formal Travel and Tourism tertiary qualification – Diploma or similar ( alternatively numerous years’ career cycle experience in this industry sector)5+ years’ previous experience in a Travel Consultant Role – offering similar in the high-end travel space and designing specialist safaris into Southern and East AfricaSomeone who Is passionate about the safari and travel industry.Prospective incumbent should have significant experience and track record selling high-end properties and locations in the traditional safari countries (southern and east) in Africa. South American knowledge would be a bonus.Someone who has themselves travelled extensively throughout Africa particularly Southern and East AfricaIdeally someone who loves working with people and has a capacity to manage suppliers and partners and work effectively within a small dynamic team.Experience selling to discerning high net-worth travellers and can deliver the very best in customer service to clients.The new incumbent should be flexible and willing to travel and do research on new locations, properties and experiences.
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