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Responsibilities:
Knowledge of customer needs and ability to provide solutionsAnalyse sources of service failures, identify probable route causes and recommend solutions
Qualifications:
MatricDegree or similar qualification and/or experienceStrong communication skillsMinimum 5 - 7 years’ experience in customer services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjE2MDEyMjA1P3NvdXJjZT1ndW10cmVl&jid=948491&xid=1216012205
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An international and well established logistics organisation would like to welcome to their team, a Human Resources Officer.
Qualifications:
Matric (Grade 12) qualificationBachelor’s Degree in Human Resources or similar qualification and/or experienceExcellent knowledge of local labour laws – LRA, BCEA, EEA, OHSA.At least 2 years’ experience in an HR Generalist/Recruitment positionComprehensive understanding of competency-based interviewing and up to date recruitment techniques and modulesSuccessful track record in recruitmentMust be willing to travelValid Code 08 drivers licence and own reliable transport non-negotiable
Key Responsibilities:
RecruitmentEmployee DocumentationAdministrationPayrollEmployee Engagement and Corporate CultureHealth and SafetyIndustrial Relations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDQwMDc1ODY5P3NvdXJjZT1ndW10cmVl&jid=1250061&xid=1440075869
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We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg.
Individual must be comfortable with travelling every 3 weeks for a 2 day trip.
they will be working 4 days a week at the office and 1 day from home.
must have a valid drivers license.
Comfortable with pitching solutions
have 1 on 1 sessions with the drivers.
assist drivers with prospecting and maximizing their hours.
looking for a strong data analytical and solutions driven candidate
must be able to adapt to a fast-paced environment.
must be strategic.
Positive attitude and drive
excellent English communication as you will be dealing with various stakeholder.
must have the ability to do proper market research in order to make the client standout from their other competitors.
they must be able to come up with a plan or strategy to find an onboard fleet partners for upcoming launches.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODYyMzk3ODUyP3NvdXJjZT1ndW10cmVl&jid=1642519&xid=2862397852
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We are hiring for our fast growing, Sub-Saharan Africa division.As a Recruitment Consultant with us, you will join a team of recruiters who are specialists in their niche markets. Your role will involve managing the end-to-end recruitment process, providing an exceptional level of service to clients and candidates. You can also expect to be involved in a range of business development and networking activities to help us build even stronger client relationships and attract new ones. At the same time, you will look to establish a strong pipeline of high-calibre candidates within your sector so we can always match the right people to the right roles.
Key Responsibilities:• Actively seek business opportunities by speaking to clients and candidates as well as by keeping abreast of industry developments• Build excellent client and candidate relationships by engaging with them on a regular basis• Gain a thorough understanding of your client’s business, culture and successfully interpret their unique resourcing requirements• Manage client roles, including by writing and placing job ads, producing weekly mail shots and headhunting• Source, select and match candidates with appropriate roles, ensuring only the highest quality candidates are put forward to clients• Manage the interview process and negotiate with clients on remuneration packages• Organise and attend meetings with prospective clients as well as developing existing relationships
To succeed in this Recruitment Consultant, SSA role, you will need to be ambitious, hungry and ready for a sales-driven role.
Key Requirements:
A defined personal purpose statement is mandatory!
• Committed to exceeding client expectations, attracting top talent and achieving targets• Ability to build a solid understanding of your client’s needs and wider industry trends• An entrepreneurial, organised and driven approach with excellent attention to detail• Strong teamwork skills – you will enjoy sharing information and building robust relationships• The initiative it takes to make sound decisions and recommend innovative solutions
What we Offer:• Competitive salaries and quarterly bonus• Clear career progression plans based on merits• Collaborative working environment that is sociable, celebratory and supportive• Best-in-class training and development programmes• Flexible work arrangements with remote software support tools
We are pioneers in industry as the first to offer subscription based services in our field of work. We put our teams purpose first and strive to add individuals to our teams who share our ethos and vision.
If you are committed to exceeding client expectations, attracting top talent and achieving targets, this Recruitment Consultant, SSA is for yo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ2Mjk5NjM3P3NvdXJjZT1ndW10cmVl&jid=1427241&xid=2146299637
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SEB is looking for a Specialist Administrator in the Business Development space on permanent basis. The incumbents will be analyzing data and extracting trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports. The incumbent will support and engage the New business development team and clients to coordinate the efficient running of the department and to provide workable solutions for all. Furthermore, ensuring that these escalations/solutions etc. are resolved speedily and with the correct expertise/capability and perform quality assurance based on the specialized requirements of the role ito. all reports/documents completed, ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously.
Responsibilities:
Organize and coordinate meeting schedules for the new business development team on a weekly basis. These meeting will include external and internal clients which the team deals with daily.Attend and coordinate all administrative or any other query from clients daily and allocate the queries to the relevant consultant/manager or department within Salt EB.Act as the communication link between clients and the new business development team and coordinate with them the necessary responses to queries and follow-ups.Send through the necessary risk quote requests to the different insurance companies and analyze and coordinate the different risk quotes in accordance with the company policies.Follow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods.Submit the risk quotes to the relevant consultant/manager for approval and document the reason for the proposed risk benefits. Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision.Compile a Salt EB administration proposal on the quote system and submit for approval by manager.Send approved administration proposal to client an secure a follow-up date with client.Communicate and coordinate monthly meetings with the different insurance companies and communicate any changes in benefits to the new business development team.Building and develop relationships with external and internal clients and bring any need hat has been identify to the attention of the manager.Schedule Board meetings and coordinate dates for these board meetings in conjunction with the relevant Fund Consultant.Assist in the preparation of the Board meetings and Board packs and see to it, that it is send to all the relevant parties, within the agreed...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTE5NDg4P3NvdXJjZT1ndW10cmVl&jid=1510124&xid=2251119488
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The incumbent will provide direction and input re. the administration of SEB in line with client needs and working closely with the Executives to implement and drive strategic changes. Manage a large team of key account managers for a portfolio of funds. Lead the team and manage workflow. This role is focused on the achievement of the SEB Company Strategy through the provision of: Facilitation services for the planning, implementation and monitoring of customer engagement, benefit counselling, brand awareness, client take on and member education .Project management services to execute and manage key organization-wide strategic and operational projects.
BUSINESS IMPROVEMENT :
Analyze and identify opportunities for business process improvements wrt. Customer engagement, brand awareness, client take on , and education of members.Study, assess, and analyze the current working environment to enhance processes to improve on and enhance the relationship with clients.
POLICIES, PROCEDURES AND PROCESSES:
Manage and ensure accessibility and effective implementation of policies, procedures and controls covering all areas of assigned departmental activity so that all relevant procedural / legislative requirements are fulfilled to ensure that the SLA for all clients are upheld
OPERATIONS MANAGEMENT:
Assist in the administration and monitoring of the day-to-day operations of the Admin teams / key account managers or key stakeholders externally within required performance parameters;Provide administrative support to the COO and It to enhance the execution of her responsibilities;Assist in the administration and all associated document management, governance and record keeping in line with SEB policies and procedures to maintain compliance and manage associated risks.
PROJECT MANAGEMENT:
Coordinate and support selected SEB strategic projects / initiatives from inception through planning, implementation, monitoring, evaluation and conclusion to ensure delivery of strategic objectives, on time and within budget and other constraints.May be required to assist in data governance, research, analytics and reporting.
SECRETARIAL SERVICES:
Provide secretarial services on selected governance structures and decision-making committees on which the COO ;This includes logistics coordination, agenda planning, working with presenters to prepare prior to submission / presentation, material collection and distribution, attendee tracking and posting of minutes.Contribute towards the negotiation of internal service level agreements where necessary.Continuous improvement/ Innovation.Contribute towards the identification of opportunities for continuous improvement of the SEB operational processes, p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTY4NzEyMDkxP3NvdXJjZT1ndW10cmVl&jid=1480300&xid=3968712091
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The Transport Manager will be responsible for:
Scheduling and supervising of fleet – approximately 36 trucks and 12 bakkiesEnsure the Controllers are continuously monitoring the fleet at all timesArrange with our in-house Truck Workshop or external providers to ensure vehicles are properly maintained and roadworthyManaging and overseeing Drivers, Administrators and ControllersKeep track of and account for all Diesel consumptionEnsure that all customer transport requirements are completed timeouslyEnsure that all drivers have the correct documentation and equipment.
QUALIFYING CRITERIA
Transportation management diploma or equivalent will be an advantage.Minimum 10 years’ experience in a busy transport environmentComputer proficiency; packages required : MS Word, Excel and outlook
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTYxMDU4MjU2P3NvdXJjZT1ndW10cmVl&jid=1741886&xid=1961058256
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One of our TOP logistics clients are in need of experienced Receiving Clerks to join them for SEASONAL work.
Must stay in Tembisa OR Olifantsfontein
Must have a clear criminal record, clear ITC (Credit), clear fraud record
We will conduct reference checks upfront
Must be available immediately
Must have receiving clerk experience within a warehouse
Honest and reliable
Energetic
Excellent English communication
Attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MzMzOTA0MTk/c291cmNlPWd1bXRyZWU=&jid=1664986&xid=633390419
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A leading e-commerce company would like to bring their payroll function in-house. The ideal candidate should be an expert in end to end payroll processing as well as the Payspace system.
Duties and attributes:
End to end Payroll functionSound knowledge of PaySpaceAble to handle queries autonomouslyDeal with a large staff complementWork well under pressureAbide my the company ethos and valuesTeam player
Qualifications and experience:
NDip/Degree in finance3 to 5 years experience in payrollPayspace experience highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTUzNjYxNDI2P3NvdXJjZT1ndW10cmVl&jid=1207029&xid=1953661426
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A well established FMCG business would like to welcome to their team, a seasoned Human Resources Manager.
Qualifications
Minimum requirement is a Matric (Grade 12)Degree in Human Resources or similar qualification and/or experienceExcellent knowledge of local labour laws – LRA, BCEA, EEA, OHSA.At least 3 years’ experience in a HR Business Partner / Manager position
Key Responsibilities
Manage employee servicesRecruitmentLiaise with key stakeholdersPeople management and mentorshipRepresentation at CCMA and disciplinary hearingsIndustrial Relations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTgxNjQ3ODI3P3NvdXJjZT1ndW10cmVl&jid=1265628&xid=2581647827
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Purpose of role:
The Senior Fund Accounting Managers role is to supervise the Fund Accounting unit. The incumbent will report into the COO/Deputy COO role and assists on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs, etc.
Responsibilities:
Operational
Assist in performing all tasks necessary to achieve the organisations mission.Work with the Executive Team on the strategic vision including fostering and cultivating stakeholder relationships.Assisting in the development and negotiation of contracts.Enhancement and automation of processes through utilisation of technology.Ensure adequate controls are installed and that substantiating documentation is approved and available such that it may pass independent audits.Work with the COO/Deputy COO to ensure programmatic success through cost analysis support and compliance with all contractual and programmatic requirements. Oversee the production of monthly reports for use by the Executive Team, as well as the Board of Directors.Oversee and manage existing system controls and introduce new enhancements to streamline workflow and mitigate risk factors.Preparing and maintaining standard operating procedures throughout the Fund Accounting department.Development, implementation and management of effective financial controls.
Compliance
Provide oversight and play a leadership role in the Compliance Management function to ensure that:the company compliance framework and policies are properly embedded and implemented in the business.there is regular reporting on compliance breaches and progress on mitigation and management plans.administrative penalties as a result of compliance breaches are minimised.Ensure compliance with regulatory requirements through adherence to policies, procedures and guidelines.Work closely with the Executive Team to ensure that all key risks are identified and are adequately communicated to the relevant business owners.Implementation of controls to mitigate fraudulent activities and misrepresentation of information.Enhancement and automation of the production of monthly management reports and board packs.
Customer
Attend Board and Subcommittee meetings.Development stakeholder relationships.Ensure adherence to customer and service provider SLA’s.
People
Train the Fund Accounting department and other staff on raising awareness and knowledge of financial management matters.Development and implementation of staff succession and growth plans.Effective team management and coordination of financial activities ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjU1MzAwNjk3P3NvdXJjZT1ndW10cmVl&jid=1737670&xid=1655300697
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Looking for a Implementation Engineer (Graduate) !!!!
Job Requirements
BEng Industrial Engineering, Logistics or BCom Logistics Engage with various people in multi-disciplinary teamsAbility to work under pressureBe self-motivated and willing to learn
Johannesburg or Cape Town
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjQ1OTg2Nzk/c291cmNlPWd1bXRyZWU=&jid=1542778&xid=264598679
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Role Purpose:
Own and build out all aspects of the Revenue Operations strategy and build the department from the ground up, mapping a plan to deliver successful attainment of the pipeline target.Work closely with the Heads of SalesOps and other leaders both within sales and cross-functionally to align on targets and ensure our systems, commission models and processes drive successful attainment.Build forecast modelling which will allow for forward looking projections and pipeline targets.Build systems and processes that are predictable, repeatable, and scalable, using a modern tech stack.Leverage your systems to measure and report the health of the business to the organisation, including executives.Work cross functionally in a professional manner that inspires and excites your peers in other departments.Lead and coach your team, bringing out the best in an inspiring and engaging way.
Experience Required:
5+ Years of Sales Experience5+ Years of People Management Experience5+ Years of Financial Services Industry Experience5+ Years IFA of Portfolio Management Experience5+ Experience in Revenue OperationsFintech, Insurance, Sales and Marketing Experience, Advantageous
Qualifications Required:
Grade 12 or equivalentMasters of Business Administration (Desirable)Financial Planning Institute (Desirable)RE 5 and RE 1 (Desirable)
Location:
Johannesburg or Cape Town
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzgzNTQ5NTY5P3NvdXJjZT1ndW10cmVl&jid=1510089&xid=3783549569
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CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
We are seeking Insurance Sales Consultants to join our team and help our clients protect what matters most. As an Insurance Sales Consultant, you will play a vital role in promoting our short-term insurance products and providing exceptional customer service.
Responsibilities:
Sales Generation: Utilize your knowledge of short-term insurance products to effectively identify and pursue sales opportunities.Product Knowledge: Stay up to date on insurance products, underwriting guidelines, and industry trends to provide accurate information and advice to clients.Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets and objectives.
Qualifications:
MatricAfrikaans -speak, read, write – required.Clear Criminal and ITC records2+ years of short-term insurance sales experience is required.Knowledge of insurance products, policies, and regulations.Must comply with FAIS fit and proper requirements.RE 5 (highly advantageous)
Benefits:
Competitive salary and commission structure.
Comprehensive training and ongoing professional development.
Opportunities for career advancement within the company.
Supportive team environment.
If you have the drive to succeed in insurance sales and want to make a meaningful impact on clients lives, we encourage you to apply for the Sales Insurance Consultant position. Join our dynamic team and embark on a rewarding career in the insurance industry.
Application Process:
Interested candidates are invited to submit their resume and their relevant experience and qualifications. Shortlisted candidates will be contacted for an interview.
https://www.ditto.jobs/job/gumtree/2572600451?source=gumtree
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The Instructional Designer combines the art of creating engaging learning experiences with the science of how the brain works. Using technology, the ID facilitates the gaining of new knowledge, skills, or attitudes. Using models to create engaging learning activities based on the science of how people learn.
Primary Responsibilities for the Role
Learn
· Identify knowledge, skill or understanding which is required to improve performance and capability
· Take the needed steps to acquire the knowledge, skill or understanding
· Incorporate the new abilities into the day to day operational activities to improve performance
Teach
· Impart the knowledge, skill or understanding through coaching/mentorship
· Verify the knowledge has been imparted successfully
· Take steps to rectify gaps in transfer of the knowledge
Discover/Innovate
· Actively identify opportunities for improvement targeted specifically at your role and function
· Strategize, invent, or originate previously unknown opportunities
· Re-invent, re-invigorate and re-define previously existing operations into new improved, more efficient, resilient methods or operations by recommending, obtaining approval and implementing solutions.
Display Behaviours
· Emotional Intelligence • Ability/Capacity to be aware of, control, and express emotions
· Handle interpersonal relationships judiciously and empathetically
High Performance
· Strength – demonstrate positivity, mental toughness and stability during stressful periods and periods of low activity
· Flexibility – adapt to new concepts and ideas, ability to collaborate
Business Acumen
• Resilience – demonstrate ability to move forward despite setbacks
• Endurance – consistently deliver at peak performance over the long term
• Business Acumen • Understand main business drivers to impact on decision making
• demonstrate financial impact awareness
Accountability
• Follow through and deliver results despite obstacles
• Admit to errors and takes corrective action to avoid repetition
• Approach own work with dedication and high sense of responsibility
Problem Solving
• Identify, analyse, organize and solve problems and issues in a timely and effective manner
• Anticipate problems, identify root causes and take corrective action
• Evaluate effectiveness of a solution
Quality Focus
• Ensure the quality outcome is achieved
· Take caution in preparing the details relevant to the process
· Follow process to ensure high quality output
Results Driven
Consistently deliver required business resultsSet and ach...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzQwOTE2MDY/c291cmNlPWd1bXRyZWU=&jid=1187631&xid=274091606
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The purpose of the DevOps Engineer is to manage build and release pipelines. Setup and manage local environments as well as client targets for deployments. The DevOps Engineer is further responsible for securing target environments, managing continuous software updates and keeping pace with security technologies relevant to this team, enabling innovative cloud architecture, DevOps processes and help scale the efforts of the development teams.
Primary Responsibilities for the Role
DevOps Strategy
Work closely with the development and infrastructure teams to craft a technical vision.Work with the teams to set to pragmatic goals to meet the technical vision.Help drive the technical strategy related to software distribution.Assist teams to meet their goals.Encouraging and building automated processes wherever possible.Selecting and deploying appropriate CI/CD tools.
Software Distribution
Ensure flawless integration with both internal and external systems.Remove all technical impediments organizationally related to software distribution.Collaborate with all stakeholders to ensure end-to-end quality of software distribution.Implementing various development, testing, automation tools, and IT infrastructure.Setting up tools and required infrastructure to distribute software.
Continuously Process Improvement
Continuously improve the process of software and infrastructure delivery and software distribution.Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).
Security
Identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management.Manage security incidents and do root cause analysis of security incidents.
DevOps Documentation
Communicate and document technical software distribution ideas and direction across the organization.Write and maintain software distribution documentation.Defining and setting development, test, release, update, and support processes for DevOps operation.
Mentorship / Training
Provide mentorship and guidance to team members.Monitoring and measuring customer experience and KPIs.Managing periodic reporting on the progress to the management and the customer.Perform internal training for technical staff as required.Mentor junior resources on specialised knowledge.
Key Competencies
Technical Skills
Knowledge of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTcwNzkzODE/c291cmNlPWd1bXRyZWU=&jid=1245737&xid=657079381
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A leading client in the manufacturing industry requires the expertise of a Financial professional that comes from an FMCG environment.
Duties:
Prepare annual financial statements
Accountable for the accuracy and timely completion of audits on annual financial statements
Controls and Corporate Governance
Month end reporting with no surprises to financial statements from audit at year end
Tax returns and compliance
Cash flow forecasting and management
Stock Management
Import and Export experience would be an advantage.
Qualifications or Experience:
Bcompt Hons in Accounting Science - 7 Years Post grad experience, 3-4 years in manufacturing environmentBcompt Degree - 10 years’ experience in finance management, 5 years’ experience in manufacturing environmentQualified CA - 2 years post grad experience, 2 years in manufacturing environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDYyNDUyNDY5P3NvdXJjZT1ndW10cmVl&jid=1616387&xid=2462452469
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We are hiring a talented UI Developer professional to join our team. If youre excited to be part of a winning team, this is a great place to grow your career. This is the skillset required for the LUMOS UI Developers:
Very strong UI development skills (Minimum 5 years’ experience)
Solid experience in the following technologies:
Angular (2+)Angular materialBootstrapNodeJSNX (mono repo, shared libs etc)
Experience in the below will be advantageous for the candidate:
Good understanding of MicroServicesUnderstanding of Micro FrontendsKubernetesOpenshiftUX designNexusTeamcityMavenGit (git-flow)Spring BootJPADockerSQL skills (MS SqlServer, Postgres etc)
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjE0MzkzMjQ3P3NvdXJjZT1ndW10cmVl&jid=1740198&xid=2614393247
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The incumbent will be responsible for investigating members, Office of the Pension Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately. Furthermore, Perform quality assurance of Responses prior to issuance , Issue responses that adequately deal with the complaint, Upload all the supporting documents pertaining to the complaint/ queries onto Salt’s electronic member file system and update the status of the case in Salt’s case management system.\
Areas of Responsibilities
Timeous Reponses to Queries:
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelines
Record Keeping/Filing:
Record/track complaints and determinations received from the PFA, FSCA and other sources
Reporting:
Provide status update to Management as and when requiredProvide monthly reports for the relevant stakeholders
Time and Quality Management:
Meet production standards in terms of quality and quantityEnsure written and verbal communication (internally and externally) is dealt with professionally and within the agreed service level agreements
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTkxODQ5MTU3P3NvdXJjZT1ndW10cmVl&jid=1470613&xid=1991849157
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As a Systems Analyst you will be responsible for the design, development, configuration, maintaining automation and integration to systems across the Systems Development Lifecycle which are aligned to business processes and relevant internal and external governance. Provide technical system support and query resolution and liaise with system parties to ensure timely resolution of technical issues. Enhance processes supporting the systems or solutions.
Key Responsibilities are, but not limited to:
Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworksAssist in identifying training needs of team members Support / TroubleshootingAssist system users with technical support issues and handle according to defined proceduresAbility to effectively analyse root cause of system errors (data errors, performance and stability issues) Areas of responsibility may include but not limited to DesignTranslate business requirements into technical designs adhering to companys processes, standards and guidelines, taking cognisance of performance, security and scalability requirements.Deliver within agreed timeframes.Complex interactions between a number of interacting systems.Liaise with relevant parties where clarification of business requirements or resolution to technical issues is neededResearch and find effective solutions to technical issues that arise
Key Skills:
Minimum of 3-5 year’s experience as a Systems AnalystExperience functional and technical specificationsAt least 4-6 years’ experience in Java development with exposure to core competencies listed Working knowledge of:
Software development within SDLCUnit TestingData modeling and design of database structures
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAyMzIyNjgzP3NvdXJjZT1ndW10cmVl&jid=1486829&xid=1902322683
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