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One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff)
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkwNzkxNzA5P3NvdXJjZT1ndW10cmVl&jid=1676734&xid=1390791709
6d
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Urgently seeking an experienced Project Manager for Cross Border Payment space for Sub-Sahara countries. This is a hybrid role, for a 12-month contract in Johannesburg.
Responsibilities
Manage the payment spaceDraft communications for the newspaperRisk and operations managementTechnical build payment rail, move to alternate railManage what is taken to the regulatorManage project managers, 1-3 staff directly and 11-50 staff indirectlyExpense management - R 250 - R 500 millionResponsible for the full project management life cycleExecute strategic business solutions
Qualifications
Knowledge of the cross border space industry and legislation paymentsStrong and seasoned in managing what is taken to the regulatorUnderstanding of typical IT programmeCross border payments experienceAble to manage multiple segmentsAble to drive deliverables12 years relevant work experience with a great track record, must have worked in the banking sectorNo less than 10 years experience of leading a team of project managers, to drive the delivery of large scale change programmesBusiness Commerce / Project management degreePost graduate degree - project managementGreat persuasion skills, adaptable, decision maker, multi-tasking, delivery outputExcellent leadership skillsBudget management skillsGreat track recordNeed to be clear on credit (ITC), CRIMINAL, FRAUD checks, reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTY0Mzk1MDQ2P3NvdXJjZT1ndW10cmVl&jid=1704896&xid=1164395046
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Job Opportunity: Transaction Processing Specialist
Responsibilities:
Transaction Capture:
Accurately capture all financial transactions on the Branch Delivery System, Domestic Treasury, BANCS V5, and Forex.Monitor Entries and Queries boxes to address and resolve issues promptly.
Cheque Processing:
Ensure daily balance and processing of Rand and Foreign Cheque transactions.Update CQM with precise and correct data.
Report Scrutiny:
Scrutinize reports on all processing VLANs to verify the accuracy of entries.Undertake required scrutiny of reports as per the Group Reference Guide.
Bills and Suspense Accounts:
Monitor Bills of Exchange, unnumbered bills payables, and Unposted accounts daily.Balance and scrutinize daily suspense accounts for Rejecteds, Forex, and DIT (Domestic Treasury).
Query Handling:
Address queries from branch business partners related to processing products captured within CIB Branch.
Forex and Treasury Oversight:
Scrutinize forex and treasury reports.Ensure all items are attended to and accounted for in daily operations.
Daily Clearances:
Confirm daily clearance of items on the Cats Accounts.
Compliance and Targets:
Adhere to SLAs (Service Level Agreements) and meet required performance targets.Ensure compliance with all bank policies.
Incident Reporting:
Raise incidents for all system issues promptly.
Leave and Authorization:
Discuss and seek approval for leave from Team Leader before loading on ESS.
Authorization Signatures:
Ensure entries have the appropriate authorizing signatures for various business units.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzUwMTYwMDcxP3NvdXJjZT1ndW10cmVl&jid=1754482&xid=2750160071
6d
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Outbound Sales Consultant
Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill.
What You’ll be Doing
Lead generation from an existing client base.
During a Typical Day, You’ll
· Read from a scripted pitch
· Transfer warm leads to the USA team
· Work towards exceeding transfer targets
· Ensure high quality standards are adhered to
Requirements
· At least 6 months sales experience
· Computer literate
· Own transport (advantageous not essential)
· Excellent verbal communication skills in English
· Neutral accent
Working Hours
· Rotational shifts between 15h00pm to 03h00am
Salary – Basic, travel & shift allowances
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/2368239346?source=gumtree
6d
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We have an exciting career opportunity for Commercial Insurance Consultants in Auckland Park, Johannesburg looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) withFAIS compliant (30 credits) Relevant insurance qualification would be advantageous at NQF 53 Years Insurance sales experience3 years’ experience in short term insurance commercial lines and/or Agri Asset Experience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standards.Conduct efficient administration.Optimizing work processes
Personal Attributes
SalesCustomer ServiceTeam SupportCommunicates effectively.Situational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Send your CV to Lebohang.m@callforce.co.za
https://www.ditto.jobs/job/gumtree/2181013709?source=gumtree
6d
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Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day shift employees
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
https://www.ditto.jobs/job/gumtree/1754187620?source=gumtree
6d
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Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on our recruitment platformImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
2+ years end to end recruitment experienceProven track record in delivering high volume candidatescontactable references
Working Hours
Monday to Friday 8am to 5pmMust be willing to work overtime due to operational requirements
Basic Salary, plus incentives for successful placements.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1531673879?source=gumtree
6d
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We are looking for individuals to work within the commercial contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 1260 commercial lines FAIS creditsA relevant insurance related qualification (e.g. NQF lev 5) would be advantageousProven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industryMinimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/4236229225?source=gumtree
6d
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Snr Call Centre Sales Manager
Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector.
Duties and responsibilities:
Lead, develop, motivate, operational teamsManage the Contact Centre workforce. motivate and manage supervisory teamEnsure optimal service delivery through scheduling and continuous processimprovement.Coordinate training on new or revised information relating to services, products orprocesses of projectsDevelop rewards and recognition incentives/programs.Assist in forecasting resource requirements and ensure that recruitment campaignsare carried out in a timely manner to ensure that sufficient resources are in place toachieve agreed contact centre service, sales and quality targetsContinually review internal systems, procedures and processes to ensure resourceand operational efficiency, and make appropriate recommendations for any requiredchangesEnsure all customer questions and complaints are resolved in a timely mannerBrainstorm with the team around issues or challenges that may hinder optimumperformance and give recommendations to improve performanceHandle employee related issues. Monitoring attendance, punctuality, and leaveAnalyze data to determine operational trends and provide solutions to increase sales,service and quality levels in order to achieve and exceed targets and KPAsSet up and manage performance measures.Deliver daily, weekly, and monthly reports.Manage operating budgets.Effective client interface, able to effectively deliver on stringent SLAs
Education and Experience:
MatricEnglish language proficiencyMin 3-5 years contact Centre operations management experienceExperience in BPO a strong advantageProven track record in meeting and exceeding deliverables
Key Competencies and Skills:
Excellent communication skillsPersuasivenessPeople management skillsLeadership skillsTenacityNegotiation skillsStress toleranceEffective time management
https://www.ditto.jobs/job/gumtree/648235548?source=gumtree
6d
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US based client is looking for dynamic outbound agents on a night shift in Sunninghill.
Successful candidates will receive full product and systems training.
Responsibilities and expectations (not limited to):
Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.
Desired Requirements, Experience and Qualifications
MatricAwareness of medical terms and disciplinesOutbound experience requiredExcellent verbal communication skillsNeutral accentComputer literateOwn transport (advantageous not essential)
Competencies
Objection handlingGood command of the English languageAbility to hold a conversation and think on your feet
Salary:
Paid per productive hoursShift allowance (Shift between 4pm and 4am only)Travel allowancePerformance incentives.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3050698397?source=gumtree
6d
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Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.
Managing the ongoing support to customers to confirm that they continue to make effective use of products.
Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
https://www.ditto.jobs/job/gumtree/3372478964?source=gumtree
6d
1
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There is an exciting career opportunity available within a well-established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg.
What You’ll be Doing
The successful candidate will offer world class product and services to clients, whilst achieving sales targets in an outbound call centre environment.
During a Typical Day, You’ll.
Consistently meet sales targets.
Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).Offer outstanding customer experience.Adhere to workforce scheduling.
Requirements
https://www.ditto.jobs/job/gumtree/875182388?source=gumtree
6d
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The Project Manager manages key information technology and business transformation projects. The Project Manager will introduce new or enhanced applications and/or systems into the firm work processes to optimise operations and will execute plans for improved business functions through technological advances.
Responsibilities include identifying, building, leading and managing cross-functional project teams to achieve the desired project outcomes. The Project Manager will work with the Business owner to ensure project output is aligned to overall business outcome. She/he will manage the full project life cycle from initiation through to closure.
Qualifications:
? Bachelor’s degree in project management, information systems, or a related technical field
? Minimum 5-6 years relevant work experience
? Project Management Professional (PMP) / PRINCE II certification is a plus
Requirements:
? Excellent written and verbal communication skills
? Demonstrated expertise in managing IT and business transformation projects through all phases of a project life cycle
? Working knowledge of Microsoft operating systems and programs including Excel, PowerPoint, Word, and Outlook
? Expertise with project management software (e.g. Microsoft Project)
? Advanced negotiation and conflict resolution skills
? Highly organised with excellent attention to detail
? Strong management, leadership, and interpersonal skills
? Ability to present technical information clearly and concisely at a level appropriate to the target audience
? Ability to solve problems by systematically analysing issues, drawing logical conclusions, and recommending practical solutions
? Demonstrated ability to prioritise and manage the workload of multiple projects
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc0OTQzMTA/c291cmNlPWd1bXRyZWU=&jid=1489917&xid=177494310
6d
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Requirements:
Bcom Accounting/ relevant degree
1-2 years’ experience
Great attention to detail with strong insight into the finance / accounting function.
Responsibilities:
The role of the Finance Intern is responsible for assisting the finance team with:
· performing financial analysis and assisting with monthly management reporting;
· the preparation of financial statements:
· executing transactions between cost centres and subsidiaries, and be responsible for specific accounting processes;
· identifying risks and non-compliance to company procedures;
The incumbent is required to be flexible in order to switch from one specialised task to another. A critical success factor of the role is attention to detail in completing allocated tasks, analytical ability to identify problem areas and effective problem solving.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjkzOTkwMDI5P3NvdXJjZT1ndW10cmVl&jid=1559454&xid=4293990029
6d
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Regional Head of BPO Operations
Provide strategic leadership to multifaceted BPO operation.
5 -7 years senior contact Centre management experience in BPO sectorStrategic and tactical focusStrong analytical skillsIn-depth client interfaceSalary negotiable aligned to industry norms and experience.
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1951097025?source=gumtree
6d
1
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MI Specialist
Provide Data Analytics support in dynamic BPO operation.
4 - 6 years data analytics experience in the BPO /Contact Centre sector
Direct experience in implementing enterprise data management processes, procedures, and decision support.
Understanding of relational data structures, theories, principles, and practices.
Metadata management and associated processes.
Knowledge of enterprise repository tools, data modelling tools, data mapping tools, and data profiling tools.
Demonstrated expertise with repository creation, and data and information system life cycle methodologies.
Proven track record in producing high quality analytics and problem solving.
Salary negotiable aligned to industry norms and experience.
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/271039389?source=gumtree
6d
1
SavedSave
Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on our recruitment platformImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
1+ years end to end recruitment experienceProven track record in delivering high volume candidatescontactable references
Working Hours
Monday to Friday 8am to 5pmMust be willing to work overtime due to operational requirements
Basic Salary, plus incentives for successful placements.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Job Type: Contract
Ability to commute/relocate:
Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
Email Address: Roscoe@callforce.co.za
https://www.ditto.jobs/job/gumtree/165063488?source=gumtree
6d
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Our client is recruiting for a Product Engineer in the Johannesburg area for a contract role.
Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.
Back-end developerWe are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.You will be part of a passionate team of Software Engineers working with an exciting tech stack consisting of exclusively open source projects, including primarily Spring Boot, Spring Cloud and other Spring portfolio projects in cloud native Java architectures.
You should be comfortable authoring an supporting CI/CD pipelines in Jenkins or similar tools, ultimately deploying to a multi-site Kubernetes environment where you will be able to support and manage your applications all the way to production.
This also means you’ll be comfortable using and configuring modern observability techniques, including aggregated logging via an ELK stack, metrics via Prometheus/Grafana/Instana and tracing using Zipkin/Jaeger.If you enjoy a large degree of autonomy and are comfortable with the responsibility this demands, as well as owning the complete lifecycle of your tasks, come join our team and contribute to moving a bank to modern, cloud first architectures.
Software Engineer Requirements:• 5 years + experience• Excellent communication, analytical skills and decision-making ability in collaborative environments• Excellent understanding of java 8+• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms• Experience with test-driven development and domain driven development• Experience with one or more of the following application frameworks: Spring• Solid understanding of messaging protocol like SOAP and REST• Experience with open-source relational database management system• Knowledge of server application containers: Tomcat, Jetty, JBoss• Good understanding frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS• Experience with CI / CD servers (preferably Jenkins) and Artifact Management (preferably Nexus), ability to create and maintain sophisticated CI / CD pipelines (preferably Jenkins)• Strong understanding of version control and related concepts and techniques, particularly Git• Experience with appropriate unit testing framework(s)• Excellent debugging and problem-solving skills.• Comfortable with stubbing tools like wiremock and/or hoverfly• Experience with scripting languages like Bash and/or Python• Familiar with OAuth and SAML, preferably with an understanding of AD / LDAP / Kerberos as well• Familiar with Docker & RancherDuties and Responsibilities:• You will be working with a team of very technically...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjY4MzAyNTM/c291cmNlPWd1bXRyZWU=&jid=1137804&xid=426830253
6d
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Our client is recruiting for a .Net Developer for a contract role based in Johannesburg.
Min 5 years development experienceTertiary education in Computer Science or related field.Net Core experience (Linux)Experience working on databases, PostgreSql and or MongoDB experience advantageousGood understanding of scrum and agile practicesStrong analytical and creative problem-solving skills, with excellent attention to detailFlexible about working with new methodologies and technologiesA solid understanding of OOP principlesSOLID design principlesDesign patterns experienceProficient understanding of code versioning toolsGood understanding of C# technologyExperience using ORM’s such as Entity Framework or NHibernate
Advantageous:
Domain Driven Design (DDD) and Test Driven Development (TDD)Experiencing in containerization technology such as Docker and Kubernetes
Experience in AWS/Azure and IaC.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzcyOTcxNzA/c291cmNlPWd1bXRyZWU=&jid=1137800&xid=137297170
6d
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A 6 months contract has become available for a Data Management Solution Implementation Partner for our client based in Johannesburg, to provide expertise and experience at implementing a data management solution in a large enterprise.
This would be displayed through advice, guidance and accelerators that expedite the process of testing and adopting a solution and avoiding common pitfalls made by others without this experience.
Define the business and technology requirements, and identify the rails needed to evaluate potential solutions
Review relevant solutions and conduct POC(s) where appropriate to enable compilation of a business case and solution architecture for approval.
Roll out the solution to a limited number of users/business areas to accelerate maturity of usage, governance and support, while confirming accuracy of Strategy Phase outcomes and projections
Roll out the solution to remaining users/business areas as agreed in the Pilot phase.
Experience and track record of the specialists proposed for the project
Approach, timeframe and specified deliverables for the phase
Specify the means by which experience and skill will be used to accelerate the phase, enhance deliverable quality and add value
Cost and billing approach (time and materials or fixed price, and conditions for payment)
Mutual responsibilities and critical success factors
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5Nzc2Mjk4P3NvdXJjZT1ndW10cmVl&jid=1173167&xid=3409776298
6d
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