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To provide support in the development of the change management strategy and employee engagement programmes and assists in the successful business culture and transformation.Key Performance Areas:Responsible for the coordination of client feedback surveys and related duties (analysis and reporting) thereto within the organizationAct as problem solver and coach for staff during the execution of culture change investigationsResponsible for effective stakeholder management (good client relations) during change management process to ensure Organisational culture alignmentCompletion of forms and document claims, payment invoices and consultant fees relevant to the officeProvision of support to Change Management SpecialistCoordination of all interventions (workshops and in-house engagements) and invite delegates to attendDraft and type standard correspondence and documentsDocument management (Drafting and filing of correspondence/reports)Assist in determining client needs and ensures that the needs in terms of all investigations are metProvide support in implementation and delivery of Operations Management FrameworkSupport the design of tools or systems that can assist in dealing with organisational problems of the organization proactively and on request by Management.Facilitate the implementation of change management strategy for all projects in the DepartmentResponsible for employee engagement programmes:Facilitate group sessions and discussions in workshopsAnalyse data and drafting of reports for Change Management projectsProactively identify opportunities for organisational development interventions and adviseConduct advocacy campaign on change managementAnalyse and compile report with recommendations to management.Provide support is the development of change management initiatives (culture, behaviour, systems, organisational climate assessment)Support the process of developing change management strategySupport development of change management materials, tools, and content for the organization.Support communications with all clients and all levels of managementAssess the change impact and readiness for change initiative, identifying key barriersEngage with stakeholders to obtain buy-in to the change initiative.Promote the need for and benefits of change management as part of the change initiativeProvide feedback to stakeholders on change initiative progress and risk.Evaluate change initiative through post project management implementation reviewAssist in the implementation of the Employment Equity plan and administrative support theretoSupport the initial compilation of the Gender Equality and Job Access ReportsSupport the coordination, development and implementation of survey material and tools to analyse culture of the DepartmentMinimum Requirements:National Diploma/B Degree in Industrial Psychology/Organisational Development/ Management Services/ Human Resource / Social Sciences.A Postgraduate qualification or equivalent with a PROSCI Change mana
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126818&xid=1266_39034
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A giant in the telecommunications industry is looking for a Intermediate Data Scientist to join their dynamic team based in Johannesburg to apply operations research and statistical methods to solve challenges related to Cloud compute, storage, network, and capacity for public cloud analytics and ML/AI platforms. You will work broadly across the Analytics and Big Data Platforms, Platforms Engineering and Systems Infrastructure teams to optimize the deployment of resources and drive innovation in the analytics and big data public cloud software stack, allowing for efficient use of resources. Key accountabilities and decision ownership:Lead projects with hands-on analysis and modelling, drawing from multiple of analytical methods to choose the right tool and right level of complexity appropriate for the cloud based technology challenges.Engage broadly with the organization to identify, prioritize, frame, and structure complex and ambiguous challenges, where advanced analytics projects or tools can have the biggest impact.Identify, communicate and resolve the cloud based platform operational challenges and leverage public cloud analytical & ML/AI capabilities.Articulate operational problem statements and questions and use mathematical techniques to arrive at an answer using data. Translate analysis results into data driven recommendations.Collect, analyse, and interpret large data sets using analytical, statistical, and programming skills.Discover information, patterns in huge amount of data and build models with the purpose of automating activities within the process to support various use cases.Apply machine learning algorithms to harness public cloud big data power and leverage the capabilities of emerging cloud based technology.Write code using Python, R, Scala, Java and SQL in order to build analytics modules using big data architectures.Build prototypes to support use cases and showcase them to business in order to obtain their buy in.Transition prototypes into production grade use cases by applying Well-Architected framework and principles.Periodically, review production models and optimise or decommission where required.Research, investigate and evaluate new technologies and methods to improve advance analytics and machine learning capabilities. Core competencies, knowledge and experience:Statistical analysis: Identify patterns in data. This includes having a keen sense of pattern detection and anomaly detection.Machine learning: Implement algorithms and statistical models to enable a computer to automatically learn from data.Computer science: Apply the principles of artificial intelligence, database systems, human/computer interaction, numerical analysis, and software engineering.Programming: Write computer programs and analyze large datasets to uncover answers to complex problems.Data storytelling: Communicate actionable insights using data.Analytical thinking. Find analytical solutions to abstract business issues.Critical thinking: Apply
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An International Professional Services organization with operations across the MEA region is now looking for an experienced IT Manager. The role will pay up to R700 000 fixed CTC based in Sandton.Main Purpose of the Job:The purpose of the position is to plan, organise, control and manage the IT and OPSEC department in support of business systems and operations in the entire group. To ensure business systems are aligned to agreed metrics and support business operations and structures and the implementation of new systems as required in support of business objectives.It is a fundamental requirement that the IT Manager is very hands on and willing to get involved in the day to day running of the business with the team from an IT operations perspective. You must be VERY strong in IT ADMINISTRATION, this is also a critical piece to the role. You should have experience in IT Compliance and IT GovernanceDescription of field of duty (kpa’s):Management of IT infrastructureManagement of suppliers for Group ICT infrastructureManagement and support of Group business processesImplementation of ICT policyIT business process managementReportingWORK EXPERIENCE:10 years’ experience in a similar roleExcellent understanding of the professional services industryExcellent business acumenExcellent understanding of ICT Systems, Network, Programming and Software Management processes and methodologiesExcellent knowledge of new / up and coming global IT trendsAbility to build trust and customer and supplier loyaltyStrategy formulation and implementation skillsPlanning and organisational skillsAdvanced Computer literacy - Excel, Outlook, PowerPoint, WordPower BICRM/ERP/MIS SkillsProvide leadership in order to ensure the understanding and alignment of your team to the company’s Vision, Mission and Value StatementEnsure competent Human Resources are employed across all positionsEnsure employees are aware of their role requirementsConduct performance appraisals on direct reportsEnsure the identification of staff training needsEnsure staff have personal development plans in placeEnsure staff adhere to company policy / Manage disciplineRetain key staff members and implement succession planning initiativesEnsure adequate vendor, service provider and agreed stakeholder management and support across all platforms and business systems according to agreed SLABudget and plan for support infrastructure for group ICT platformsMaintain and develop Vendor and Supplier relationshipsManagement and Support of ICT infrastructureAssist with evaluation of new ICT Hardware and PlatformsEnsure ICT platforms are available, supported, and operational to agreed metrics as per company and client requirementsPerform daily and weekly checks on the stability and integrity of platforms and report to relevant stakeholdersManage implementation and ongoing maintenance of IT security policyManagement and implementation of new ICT business policyAssist with development of new ICT Policy as directedEnsure agr
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A reputable company is currently looking for a French-speaking Human Capital Associate that will join their Human Capital department.Duties: Organization and maintaining of employee recordsEnsure all policies, procedures, and applicable legislation are understood and adhered toLiaise with auditors during auditsUpdating and processing information on the systemAttend all training sessions and meetings Experience and Skills: Degree/ Diploma/ Higher Certificate in Human Resource Management / PayrollMinimum of 5 years experience in a similar positionSAP skills requiredMust be French-speaking (non-negotiable)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3NTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167037&xid=1109_67589
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Sourcing of high calibre candidates (Various Industries and roles ,IT and Management Consulting would be preferred)Talent Acquisition using Liyema Consulting best practice processesManage candidates keeping them updated with current statuses of their applicationsClient management /stakeholder managementConduct spec briefingsManage candidate data provided using POPIA best practicesFollowing client briefingManage all onboarding requirements and start datesLiase with payroll and finance new starters (If resources will be part of the Liyema Payroll)Market research practises to better support partner (Clients)Follow up with next steps with clients once employees accept offersAbility to work autonomously and be able to manage deliverablesWork according to set time frames as specified by Liyema Consulting processes when sourcing for specs.Requirements Relevant Human Resources Qualification3+ years relevant experience in recruitment Agency and outsourcing industryExperience using MIE and other vetting systemsExperience using applicant tracking systems (Preferably Placement Partner)Excellence communication skills(Verbal and written)Outlook experience advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYwODA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1217285&xid=1108_60804
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Are you an excellent academic achiever and completed your Degree at one of South Africa’s top Universities? We have an excellent career opportunity available in Rosebank. No experience needed, just your excellent results as a relevant Engineer or IT Graduate.Qualifications that qualify you to be part of this growing team are as follow:BEng Computer Engineering, BEng Industrial Engineering, BSc Computer Science, BSc Information Technology.This well established company in Rosebank, specialize in developing solutions that can integrate disparate systems and automate business processes. They need your expertise to not only join their “master brain” team but also build your career in terms of industries and technologies. These solutions focus on the elimination of manual processes and the enhancement of straight-through processing. These solutions are largely based on in-house developed, industrial strength applications.This software house provides solutions to the financial industry – locally and abroad and they have extensive experience in retail and wholesale financial services and asset management in back, middle and front office solutions. The company’s human resources are skilled in the building of adapters to CRM and integrating front office and back office systems which include the transfer and translation of data and reconciliation of positions.Their list of current clients is well known in the market industry.You will be a solution implementation specialists, responsible for interfacing with clients, understanding their needs and configuring software solutions to meet them.You will be involved in delivering projects to clients from information gathering, working with a team in designing solutions, solution configuration, system testing, user training, continuous improvement and support.This is a technical and practical role and will require you to; Implement and configure our software to our design and client’s specific requirements. Use our ‘low-code’ applications with SQL databases to build integrated and automated back-end processes with web-based UIs. Execute projects in a dynamic, collaborative, and iterative fashion - providing ongoing tangible benefit. Provide superior customer service to internal and external clients. Develop new concepts, approaches and applying best-practice patterns.Typical daily Tasks are;Solution design, build, test, support and improveConfigure and test solutions with colleaguesInvolved with unit and end-to-end testing of solutionsInvolved in deploying solutions to server environments - Dev, QA, ProductionProvide exceptional production support and ongoing improvementDevelop technical designs and documentationParticipate in update, design, requirements and feedback sessions You should be;Comfortable using technology and be able to explain it to othersAble to solve problems creativel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MzcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123409&xid=1109_58371
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Qualification MatricCertificate / Degree or other relevant qualification to human resources Requirements Knowledge of basic principles and practices of record keepingKnowledge of BCEA and LRAKnowledge of disciplinary procedures up to representation at CCMAPastel Payroll experience advantageousMinimum of 3 years experience in HR requiredKnowledge of BEE, EE, SD and internshipsKnowledge of biometric system ( ERS Biometric )Must be able to work under pressure Duties Prepare and maintain payroll recordsAll queries relating to payrollMaintain personnel filesEnsuring documentation pertaining to staff is in orderAttendance record / Leave maintenanceDaily management of biometric systemMonthly reports of KPIsCreating of various spreadsheetsAssist with recruitmentAssist with disciplinary hearingsEmployment Equity, BEE, Skills development, Training etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwOTExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140249&xid=1109_60911
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Purpose of the job• To serve as an interface between business and Human Resources department by translating information requirements into meaningful data to assist the Bank to make Intelligent decisions. • Preparation of remuneration information to ensure that annual reviews, incentive payments, and benchmarking exercises are conducted annually.High-Level Job Objectives:1. Responsible for the production of various Human Capital Management reports. 2. To provide salary information data as an input to survey Companies in order to facilitate the remuneration benchmarking exercise.3. Provide periodic analysis in order to facilitate the process of conducting internal and external remuneration equity. 4. Prepare and provide departmental budget information.5. Assist and coordinate annual salary review and incentive payment processes.6. Create and update organisational design diagrams of the Bank.Qualifications, experience, knowledge, skills & competencies:• Relevant Degree or Diploma is essential.• Certification in Global Remuneration Programme (GRP) and Job Evaluation Training is essential.• Training courses in all Remuneration and HR Statistical Reporting is essential. • 3-5 Years’ experience in HR Information Systems.• 3-5 Years’ experience in Data Analysis.• 3-5 Years’ experience in Statistical Analysis.• 3-5 Years’ experience in Remuneration & Reward.Qualifications, experience, knowledge, skills & competencies (continued):• Analytical skills.• Mathematical skills.• Budgeting skills.• Microsoft Packages (Excel, Word, PowerPoint).• Salary Benchmarking.• Proactiveness.• Ability to work under pressure.• Team player.• Pay attention to detail.• Communicate well verbally as well as in writing.• Ability to work beyond normal working hours and from home if necessary.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MzI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210471&xid=1108_57328
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Rooihuiskraal, Centurion: FACTORY ADMINISTRATION CLERK Note: Factory currently in Sunderland Ridge but relocating to Rooihuiskraal in February/March 2022 Minimum Requirements: -Well presentable and professional female aged approximately 25-35 years-Matric / Grade 12-Fully bilingual in Afrikaans and English-Minimum 5 years administration experience, preferably in operations administration and in different departments-Experience in production (factory) environment preferred-ISO Systems experience advantageous / preferred (specifically ISO9001:2015)-Non smoker-Own transport-Exceptional computer literacy in MS Word and MS Excel extremely important (Must be willing to complete a competency test)-Reliable with attention to detail-Stable employment record (no job hoppers, no unreasonable gaps in employment record etc.)-Contactable references-To start as soon as possible-Factory currently in Sunderland Ridge but relocating to Rooihuiskraal in February/March 2022Duties: -Assist with administration from Human Resources, Finance, Production & Maintenance and Health & Safety-Data Capturing of production metrics-Reception and general Administration-Operational Checks & Filing-Liaising with Suppliers and Customers-Procurement from manufacturing inputs to consumables and groceries-Assist with coordination of functions within the factory such as Health & Safety-Handling of IOD claims-Timesheet checking-Administration of ISO9001 Business Management System, including (admin) control over documents etc.-Compiling reports-Upkeep of databases-Ensuring that all actual filing is duplicated electronicallySalary: R 12 000.00 R 15 000.00 gross maximum (depending on experience)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwNTMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138662&xid=1109_60532
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Human Resource Coordinator - JHBIntroductionMy client who is Jse listed, is looking for a vibrant, young professional who has the ability to deal appropriately with highly-confidential information and able to prioritize and juggle multiple tasks simultaneously. The purpose of this role is to provide effective and professional adminstrative support, the HR Cordinator will work hand in hand with the HR Specialist to ensure proactive and focused HR services to the Gauteng office.Duties & ResponsibilitiesPoint of contact for any people movement payroll questions or informationand documentation.Collaborate on monthly payroll and ensure they have all relevant backing documentation required.Keep payroll tracker updated throughout the month.Employee relationssupport the administrative processes related to any people movementsfor all staff on aspects of company policy, specifically; Maternity Leave, Paternity Leave, Parental Leave, flexible working, leave of absences and externship/MBA’s.Carry out Data Protection audits quarterly on personnel files.Support HR Senior Managerwith any policy updatesas required.Monitor absenteeism and high holiday balances for consultants and Business Functions staff.Assist HR Senior Manager in COVID policies, vaccination card collections & assisting in maintaining a safe office by adhering to Bain’s COVID policiesJob specification.Business FunctionsRecruitingWork with approved suppliers for all Business Functionrecruitment needs, slot interviews in for candidates,produce an interview pack andsee process through to end.Support HR Specialist with onboarding new hires, including setting up training with our benefit providers.CompensationData gathering forconsultant bonus and salary review and assisting HR Senior Manager with full process.Work with HRSeniorManagerand Specialistto prepare all compensation memos and additional letters.Data gathering for yearly Business Functionsbonus and salary review and assisting HR Senior Manager with full process.Desired Experience & QualificationCompleted Bachelor’s degree in Human Resources or Business Administration.Min 3Years experience in a Similar roleBlue chip/Human Resources organisation experience is Essential.Package & RemunerationR300K - R400K
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNDg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190970&xid=1266_50489
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
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Were looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants in Sunninghill, Johannesburg.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in sales and quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Roles & responsibilities
Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are metAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiencyProviding motivation, coaching and feedback to team members to enable them to improve their performanceProvide inputs on process and system to the teamManage teams and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are metMotivate team members and control attritionComplaint and escalation managementProvide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyProductivity Improvement and Employee engagementEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightMaintain process metrics and reporting on a daily, weekly, monthly and quarterly basisEnsuring accuracy of performance reports and compliance to internal control requirementsAssesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teamsEstablish an environment and work style that promotes the concept of teamwork and professional developmentCreate a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when neededAccountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee level
Minimum Requirements
MatricAt least 2 years experience in a leadership role, in contact centre salesMust be technologically savvyCertificate in supervisory management, ideal but not essentialWillingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policiesAbility to handle escalations and take ownership
Working Hours https://www.ditto.jobs/job/gumtree/1795546671?source=gumtree
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Overall, Role Responsibilities
General
Full payroll functionApplication for Tax DirectivesCompleting Statutory returns i.e PAYE, UIF &SDLCompleting of IRP 501 recons and year end on Easyfile systemDealing with staff queriesGarnishees & maintenance OrdersHandle administration of medical aid, provident and funeral fundsHandle statutory payments – returns & paymentsResponsible for timeous and accurate capturing of employee data in respect of engagements, terminations, transfers, and promotionsReconciliation of medical aid, provident, MIBCO and other third- party paymentsClient satisfaction and client retention
Qualifications and Experience
Diploma in Accounting/HR or relevant degree3 + years payroll processing experience essentialCertificate in Sage VIP PeopleMicrosoft proficiencyLegislation knowledge of the Labour relations, Basic conditions of employment Act, SARS – PAYE
Skills and Personal Attributes
Excellent verbal and written communication skillsIn-depth understanding of human resources and labour rules and regulationsAttention to detail and strong numeracy skillsWorking knowledge of payroll softwareStrong organisational and time management skillsAbility to prioritise tasks effectivelyInterpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjA5ODYzMTY0P3NvdXJjZT1ndW10cmVl&jid=1319516&xid=4209863164
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
17h
1
SavedSave
Overall, Role Responsibilities
General
Full payroll functionApplication for Tax DirectivesCompleting Statutory returns i.e PAYE, UIF &SDLCompleting of IRP 501 recons and year end on Easyfile systemDealing with staff queriesGarnishees & maintenance OrdersHandle administration of medical aid, provident and funeral fundsHandle statutory payments – returns & paymentsResponsible for timeous and accurate capturing of employee data in respect of engagements, terminations, transfers, and promotionsReconciliation of medical aid, provident, MIBCO and other third- party paymentsClient satisfaction and client retention
Qualifications and Experience
Diploma in Accounting/HR or relevant degree1+ years payroll processing experience essentialCertificate in Sage VIP PeopleMicrosoft proficiencyLegislation knowledge of the Labour relations, Basic conditions of employment Act, SARS – PAYE
Skills and Personal Attributes
Excellent verbal and written communication skillsIn-depth understanding of human resources and labour rules and regulationsAttention to detail and strong numeracy skillsWorking knowledge of payroll softwareStrong organisational and time management skillsAbility to prioritise tasks effectivelyInterpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTg5NTgyNzM0P3NvdXJjZT1ndW10cmVl&jid=1319515&xid=2189582734
17h
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621?source=gumtree
17h
1
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Our client is looking for an HR Payroll Administrator to do their full payroll administration duties on salaries and wages.
DUTIES AND RESPONSIBILITIES:
Processing all input data of payroll on SAGE;Clearly understanding the system and administration requirements;Knowing and understanding the company policies for administration and adhere to them;Ensuring that all employees have their files;Ensuring that all limited duration of employment are signed;Ensuring that all core employees have signed a contract of employment as permanent employees;Ensuring that all new employees are having bank accounts and assisting them to open bank accounts if they do not have; Make accurate head counts of employees on SAGE payroll system;Add new employees on SAGE payroll system for the current processing period;Ensure that processing dates on SAGE System are correct;Ensuring that all hours are correctly dated and recorded on SAGE and they are also signed by line manager before payroll;Overseeing that all employees have been paid;Responsible for the SAGE payroll to run smoothly without delays every month;Assist any payroll queries with the payroll manager on time;Print pays-lips on SAGE payroll system and distribute them to line managers for all employees;Conduct audits of wages costs and wages pay out by reconciling monthly costing, checking for duplicates and unallocated wage packets;Ensuring that all annual and sick leaves updated accordingly;Responsible for any changes made on SAGE, medical aid tables received from Medical Aid Scheme;Recommend measures to help protect workers from potentially hazardous work methods, processes, or material;Calculate payroll deductions by accurately using SAGE and process payroll to meet preset requirements;Submit reports on payroll activities for the month;Verify and submit timekeeping information for accurate and efficient payroll processing;Manage payroll data entry and processing for employees to comply with predetermined company guidelines;
REQUIREMENTS:
Proficient in ExcelMust be SAGE Payroll system literateRelevant tertiary qualification (Human Resources, Payroll)MS Office literacy5-10 years experience Must preferably reside Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTAwMjQ0ODc5P3NvdXJjZT1ndW10cmVl&jid=1175669&xid=3500244879
17h
1
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The purpose of the Job Specific Role Profile is:To develop documentation for product scope of works, technical specifications, user manuals, installation manuals, technical manuals, field testing manuals and support and maintain the development technical files. Assist the product specialists, technical trainers and integration specialists. Synchronise documentation with equipment developers.Role Title: Systems Document IntegrationRole Department: EngineeringHead of Department: Technical Integration and Training ManagerCompany Culture Live the Vision & Mission of the business as well as key values.Adhere to ALL ISO management systems.Adhere to ALL company polies.Strive to achieve the company strategic objectives.Qualifications - minimum S2 ElectronicsQualifications - preferred (PDP) Diploma in ElectronicsExperience Preferred: 2 years experience in electronic engineering design and /or product development.Company specific training required Product knowledge: Booyco Equipment and Technologies.Drivers Licence YesPurpose of the role: To synchronize Booyco and Developers design and technical documentation. Improve and optimise product industrialization.Scope of the role:Business related Tasks:Ongoing / Daily / Weekly / Monthly / Quarterly / Annual.Daily Task Synchronize Booyco and Developers design and technical documentation. Draft / Review / Update new product scope of works, technical specifications, user manuals, installation manuals, technical manuals, field testing manuals. Support and maintain the development technical files. Weekly Task Provide prompt and accurate feedback and support internal and external clients. Draft / update and review weekly technical development documents. Constant liaising with developers and the product / firmware changes. 3 Days a week conducting develop visits. Monthly Task Conduct developer visits to understand the changes and to update documentation accordingly. Perform any reasonable adhoc tasks and duties required by management. Scope of the role:Responsibilities towards processes & subordinates.Business Processes Activities: Attend all meetings relative to your profile Complete all reports and carry out all measurements as prescribed in your related procedure and work instruction.Human Resource Activities:None Scope of the role:AuthorityN/AScope of the role:Business Specific Measurements & ReportsBusiness Processes Activities:Attend all meeting relative to your role. Complete all reports and carry out all measurements as prescribed in your related procedures and/or work Instructions. Maintain all product related technical documents.CAPS - Key Performance IndicatorsMaximum of 5...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTc4MjE2Njk1P3NvdXJjZT1ndW10cmVl&jid=1194972&xid=3178216695
17h
1
Our government agency client is looking for an experienced HR Administrator to join their team on a fixed term contract in Sunninghill, for 5-months.
Must have a HR related degree
Must have HR experience of at least 1-2 years, PLUS if you have worked within government / public sector.
Trustworthy and reliable
Report writing skills
Must have a great track record
Clear criminal record
Clear credit (ITC)
Excellent English communication
Detail orientated
Computer literate
Deadline driven
Analytical
Should be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTMzNDA2Mz9zb3VyY2U9Z3VtdHJlZQ==&jid=1639387&xid=81334063
17h
1
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Purpose of this role:
HRBPs is the strategic partner, single point of contact, and principal advisor for human capital matters to the leadership of businesses, countries, or functions.Positions may have direct reports and be responsible for managing other colleagues.HR Specialists are the expert partners to the HRBPs and trusted advisors on specialized human resources deliverables such as employee relations, reward and compensation, talent.
Education and Experience;
MatricRelevant graduate and postgraduate qualification.Masters in Business Administration considered an advantage.Minimum 3-5 years HR experience in a medium size or large company.Knows and applies HR concepts, practices and procedures aligning to Group HR;Minimum supervision in performing work and assignments that are broad in nature, requiring originality and ingenuityShould have appreciable latitude for un-reviewed action and decision
Minimum Requirements:
Contributing to the creation and development of its strategic plan.HR Specialists form part of the COEs and assist our HRBPs to guide our businesses through specialized deliverables such as talent acquisition, learning and leadership development, compensation and reward, HR systems and reporting.Providing specialist support in areas like Talent Acquisition and Rewards.May be required to lead, manage, and direct a team (where relevant)
Strategic Competencies:
Operational ExcellenceManaging ChangeAccountabilityCollaboration CultureInnovation
Functional Competencies:
ConsultingStrategic ThinkingOptimizing TalentDriving ResultsInfluence and partneringBusiness Acumen
Key performance areas:
Level Summary
The Business Partner families exist to act as trusted advisors to the business providing a world class service offering value add advice and solutions that influence the business and drive people agenda across the business.Engage with all relevant stakeholders on strategic HR issues.Provides guidance on the implementation of relevant HR strategies, policies, guidelines and procedures.Successfully deliver short to medium term change projects. ScopeWork with Business Heads to drive the people agenda across the divisionActs as a catalyst, confronting issues and creating the drive for rapid and continuous changeEmpower people to take accountability of resultsIs successful in engaging and building credibility with influential and complex teamsCan successfu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1Njk2NzgzP3NvdXJjZT1ndW10cmVl&jid=1144172&xid=2005696783
18h
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