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Our client is looking for a certified Scaffolding Erector to join their team in Bluff, Durban. PRIMARY DUTIES AND RESPONSIBILITIESSecurely anchor scaffold to buildings or structures.Adhere to safe work practices and procedures so that the job site is free of potential hazards.Take corrective action if potential hazards arise so that you and your team are safe from injury.Maintain good housekeeping on project sites and clean-up site at end of each day.Communicate efficiently and respectfully with customers, project managers, and fellow employeesPREFERRED SKILLSAbility to follow instructions in an efficient manner.Comfortable with heights and physical labour.Problem solving skills.Efficient commutation skills.Willingness to learn new concepts and ideas.Previous experience in construction/scaffold industries is required.MINIMUM REQUIREMENTSCertification required.Must have between 3 – 5-year experience in the role.Must be able to pass pre-employment numeracy/literacy test and background check.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2ODUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176202&xid=1266_46850
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Our Client, a leader in the Chemical Industry, has a vacancy for an Environmental Health and Safety Practitioner based in Amanzimtoti, Durban.
The key focus of this role is to administer and manage EHS Systems, ensuring that high EHS standards are achieved and maintained. This role requires a minimum of 50% of time spent within the factory, warehouses and offices monitoring EHS standards and engaging directly with the workforce.
Environmental Health and Safety:
* Responsible for the personal health and safety of others.
* Conduct site induction for all visitors and contractors.
* Implement, monitor and review EHS procedures and other EHS aspects.
* Conduct rigorous EHS Risk Assessments (RA) and implement gap closure.
* Implement, review and audit ISO 14001 and ISO 45001 systems.
* Conduct weekly EHS audits and inspections to ensure safe and effective operations.
* Engage the workforce on all aspects of EHS and report any deviation to management.
* Chair the monthly safety meeting and safely maintain records as required.
* Organise annual medical surveillance and update EHS statistics.
* Maintain and update the EHS notice board.
* Timeously report incidents on EHS systems and close them out timeously.
* Coach safety champions on their work, and assist them with inspections.
* Work closely with the Compliance Manager to ensure compliance to legal and regulatory requirements.
* Investigate all EHS incidents and implement the necessary corrective action accordingly.
* Grade 12 (Twelve) Certificate.
* NEBOSH or SHEMTRAC or NDip or BTech Safety Management.
* Registration with Saiosh - Key requirement.
* At least 3 (Three) years of experience in managing the site SHEQ function.
* At least 3 (Three) years of experience in legal audits, ISO 9001, 14001 and 45001.
* Strong leadership skills.
* Result- and deadline-driven.
* Good communication skills.
* Willing to spend 50% of time on shop floor engagements.
* Clear criminal record.
Slightly negotiable: R16 000 to R18 000 monthly.
* Grade 12 (Twelve) Certificate.
* NEBOSH or SHEMTRAC or NDip or BTech Safety Management.
* Registration with Saiosh - Key requirement.
* At least 3 (Three) years of experience in managing the site SHEQ function.
* At least 3 (Three) years of experience in legal audits, ISO 9001, 14001 and 45001.
* Strong leadership skills.
* Result- and deadline-driven.
* Good communication skills.
* Willing to spend 50% of time on shop floor engagements.
* Clear criminal record.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNDIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268483&xid=1555_71421
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Our client, within the financial services industry seeks to appoint an experienced and suitably qualified Junior Project Manager to join their team based in Westville. The successful candidate will be required to plan, manage, and coordinate the full project management process for mini-projects within a specific geographic area, to ensure mini-projects are delivered on time, to budget and to the required specification and quality standards.
* Grade 12 National Certificate / Vocational
* A relevant tertiary qualification in Project Management or Quantity Surveying
* A relevant tertiary qualification in Draughting
* Minimum 3 years’ project management experience in a construction or site or shop fitting environment
* Ensuring Quality delivery and assurance to a high specification
* Managing contractors and suppliers (Costing/Site Management)
* A valid drivers license and own vehicle - *Essential*
* Willingness to travel extensively and regularly
* Must have experience on Excel
Knowledge of:
* Drawing and interpretation of plans
* Practical application of technical constraints
* Managing third party service providers (contractors)
Market Related
* Grade 12 National Certificate / Vocational
* A relevant tertiary qualification in Project Management or Quantity Surveying
* A relevant tertiary qualification in Draughting
* Minimum 3 years’ project management experience in a construction or site or shop fitting environment
* Ensuring Quality delivery and assurance to a high specification
* Managing contractors and suppliers (Costing/Site Management)
* A valid drivers license and own vehicle - *Essential*
* Willingness to travel extensively and regularly
* Must have experience on Excel
Knowledge of:
* Drawing and interpretation of plans
* Practical application of technical constraints
* Managing third party service providers (contractors)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243792&xid=1555_56255
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A dynamic Managed IT Services Provider in Durban seeks the expertise & strong leadership of proactive Technical Manager with the ability to translate vision into strategy and guide execution. Your role will entail ensuring Quality and Standards of services provided, and advice offered are upheld while being responsible for the successful functioning of the Technical Team and the service it provides. This will be achieved through ensuring the respective appropriate tooling, platforms, measurements, processes, training, feedback, mentorships, coaching, and review mechanisms are in place for each staff member and team of staff members. The ideal candidate must have a suitable Degree/Diploma and industry-related Certifications, 10+ years experience in IT including 5+ years managing people in a leadership or management role. You will require solid knowledge of MSP RMM Platforms (N-ABLE/Kaseya), VMware/vCenter and Hyper-V & experience with Server OS and associated technologies project management, installation, configuration, and troubleshooting (Windows 2019, 2016, 2012/R2, 2008, 2003, MS Exchange, Office365, AD, security).Duties:Recurring responsibilities - Daily early morning operational checks and coordination of the technical resources. Stay up to date with any active sensitive tickets or tasks, guiding the Technical Team to successful completion both from within the ticket management system and on a face-to-face basis in an effort ensure to all incidents and changes are progressed and cleared within SLA or customer set expectation. Provide ongoing coaching to the Technical Team both in the moment and proactively in training sessions where required. Work in the ticket management system, reviewing and actioning all assigned tickets that need to be dealt with by the Technical Manager. Assist the Service Manager to ensure the daily effective and efficient operations of the Support Operations Team. Function as the internal point of contact for any technical queries to and from the rest of the business. Swiftly act in the event that failure management is required, quickly grasp then take charge, pooling the correct resources and then driving the matter at hand through to resolution. Perform failure investigations as part of failure management through root cause analysis with report back to the customers and management, feeding the information back into the continuous improvement cycle. Deal with staff and customers in an efficient, professional, courteous manner. Communicate critical level status to the Account Management & Executive Teams as required where matters arise. Co-ordinate technical challenges with the Service Manager and Coordinator where required. Occasional visits to site if required for the purpose of training staff or dealing with
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214874&xid=1320_14203
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A dynamic Managed IT Services Provider in Durban seeks technically strong and ambitious IT Desk Technician. Your role will be to schedule callouts, site visits and provide emergency support to customers in a customer facing and highly visible role as part of the job function. Based on the information provided in the support tickets the Field IT Technician will either accept and resolve the incident or identify it for escalation to the relevant team for resolution. In addition, the candidate will assist with the sales cycle and other support where required.Duties:Handling responsibilities – Review all assigned tickets and ensure scope is present in ticket and is clearly understood.Request clarification if anything is unclear.Correctly log incidents, categorising and prioritising them while ensuring to have a clear understanding of the problem.Monitor assigned tickets to ensure no scheduled callouts or visits go unnoticed.Effectively manage customer expectations with timeous updates, clear telephonic communication and direct updates to the clients’ nominated point of contact throughout the support process.Co-ordinate all scheduled activities with the Service Co-ordinator.When no callouts are scheduled the Field IT Technician will be required to assist other areas in clearing ticket queues.Sign off’s always to be obtained and notes reinterred into the ticketing system.Effective log time and mileage.Proactive Tasks - Complete routine proactive maintenance where needed.Maintain and develop own knowledge and skills to assist with first time fault resolution.Communicate critical site issues to the company’s Account Management team when and as needed.Teamwork - Collaborate with the team to ensure that tickets are closed timeously, and queues are not unwieldy.Attend monthly team meeting with team and be prepared for queries on tickets.Update the company Knowledgebase and Documentation as information is gained or where needed.Customer Relationship Management - Promote and represent the company’s brand and values at all times.Respond to clients’ requests as quickly and efficiently as possible.Drive the development of strong relationships between company and its clients at all times.Contribute towards client satisfaction wherever possible.Take every opportunity to help colleagues delight clients at all timesAssist Sales Team where required and escalate sales opportunities by recommending technical resolution where issues are systemic or chronic.Additional Responsibilities - Identify areas for improvement and make constructive suggestions for change.This job description is not exhaustive and may be subject to change depending on business requirements.All works to be completed as set out by Ways of Work provided.Requirements:Qualifications – Grade 12 Senior Cert
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214736&xid=1320_14053
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*Purpose*
Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management.Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 2nd and 3rd level support to prevent system downtime. Escalate to clients and 3rd party vendors to resolve issues. Assist in user/hardware movement and campaign relocations as required. Understand the importance of client relationships and support senior management structure on reporting on business performance, whilst maintaining and providing high quality and professionalism at all times
*Key Responsibilities: *
*Onsite Desktop Support *
* Onsite analysis, diagnosis and resolution of desktop problems for end users.
* Full trouble shooting diagnostic with pings, trace routes and screen shots of the problem.
* Perform quality work on all service requests/incidents with agreed SLA.
* Setup desktop computers and peripherals and test network connections.
* Ensure that the correct images are installed from SCCM for the campaigns and that they are on the correct Vlans for voice and data.
* Provide Remote Support for work from home users. Setting up VPN connections and supporting end users.
* Windows updates and patches
* Optimization of devices making the best and most effective use of resource.
* Kaspersky installations, updates and maintains
* To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
* Be available to Support Other Sites and Clients.
* Responsible for providing guidance, direction and advice to team members.
*Project work: *
* Assist in user/hardware movement and Campaign relocations. Understand the campaign and client’s requirements.
* Carry out UAT testing and deployment, which is a must for the success in all projects.
* Desktop maintenance / Software updates / Configuration of routers and wireless access points
* Assist with the maintenance of network infrastructure upgrades.
*Proactive Maintenance *
* Requesting, escalating and coordinating with vendor support. Maintain strategy that corrects the source of underlying equipment’s conditions. Reduce unplanned downtime, equipment failure, and risks associated with operating faulty equipment.
*Terminal Server *
* VMware virtual environment, VMWare and virtual VDI pools configuration and support.
* Skilled terminal server knowledge.
* Adminis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189908&xid=1555_25447
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Branch Manager Pest Control Officer - Durban A company in Durban in the pest control, hygiene and fumigation industry has a vacancy for a Branch Manager (must be a registered Pest Control Officer).JOB FUNCTIONTo manage all operational activities of the branch including promoting the sales of pest control, hygiene and fumigation servicesQUALIFICATIONS/EXPERIENCE• Grade 12• At least 1-2 years’ experience as a branch manager in the pest control, hygiene and fumigation services industry• At least 3 – 5 years’ experience as a sales rep in the pest control, hygiene and fumigation services industry• Must have a PCO registration with Fumigation listed on their certificate. (Pest Control Officer, registered with the Department of Agriculture with permission to do fumigations)DUTIES & RESPONSIBILITIES INCLUDE:• Manage the day to day activities of the branch• Manage the call activity reporting weekly• Manage the Sales Reporting weekly• Manage monthly call reporting measurement• Manage monthly sales reporting measurement• Weekly reporting / feedback to Sales Reps - Call Reports and Sales Reports• Manage Sales Targets• Manage Call Activity Targets• Training of sales team where need be• In market meetings with Sales Reps / site surveys /Tender meetings, briefings• Assist Sales Team with identifying target markets• Assist Sales team with CRM ( Customer Relations Management) especially customer retention• Manage relationships with Top Key Accounts in conjunction with Sales Reps• Identify Group based sales opportunities / cross selling opportunities• Hold Sales Meeting with team feedback and strategy• Prepare Monthly Sales Reports for Head Office• Share Monthly Sales Tracking reports with Head Office• Supply Financial Manager(head Office) with Monthly sales for Auditing of Commission payable• Supply report of achieved Incentive Targets for payment to Financial Manager• Support admin staff with Debtors collections when necessary• Support Sales Reps with resolving customer complaints when need beSalary is market related.Apply with CV in MS Word, stating current salary and availability.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189756&xid=1266_50318
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Purpose of the position is to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and servicesby:-Minimum Requirements: Matric/ EquivalentValid unendorsed drivers licence and can drive well as 70% of this role requires you to be on the road.Record of a minimum of 3-5 years in field selling experience Horticultural experience would be advantageousAbove average communication skills (written/verbal/non-verbal)Numerical acumenComputer literateBusiness acumen Skills & competencies: Selling skills/persuasiveness/interpersonalSuper confidentFearlessHighly assertiveDrivenMoney MotivatedHighly competitiveWell-presented and articulateCalculatingRestless and needing to be constantly activeHigh energy levels Self-discipline/ Self-managedIndependent Core Functions: Penetrating an allocated sales area and sourcing potential new customersContacting existing customers to provide solutions for their current, growing and new needs.Achieve Predetermined Sales targets through prospecting and closing salesComplete, update and maintain all required administration and reporting systems e.g. Sales Ecosystemapplications e.g. Solo, Vehicle Checks etc.Comply with policies and procedures and the companies Code of ConductComply to activity and sales targetsAttend training sessions and meetings as required (local, regional, national)Locate potential business through prospecting, tele-canvassing, cold calling, attending to leads fromstaff members, calls and presentation to new or existing customers.Undertake needs analysis by conducting thorough surveys of client premiseReport all findings back to the client and present a proposal, which includes a pricing structure, thatdescribes the valid business reasons and the benefits of using our services.Endeavour to gain the clients acceptance and obtain authorization on a new service agreement.Responsible for all price adjustments to client profileDevelop secondary decision making contact with clientAchievement or improvement of retention target rateComplete site risk assessments for every client proposalDevelop service range by increasing client portfolio and identifying cross selling opportunitiesMake every effort to encourage our existing client base to retain our services by building andmaintaining professional client relationshipsConduct Account Reviews as required to support customer retentionAttend to allocated customer termination threats with the objective to retain and resign the customerEnsure equipment and vehicle is maintained and clean at all timesEnsure the company brand, vehicle and image is protected at all timesEnsure the usage of the correct Personal Protective EquipmentEnsure company and client Health & Safety requirements are met.Por
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189290&xid=1109_74229
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*Description:*
End User Computing Networking Engineers provide a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore services to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions.
The Network Engineer focuses on first line support for standard and low complexity incidents and maintains the Networking environmental and monitoring equipment.
*Monitor infrastructure *
They ensure that assigned infrastructure at the client site is configured, installed, tested and operational. In this regard they will perform necessary checks, apply monitoring tools and respond to alerts. Where software is a component of the solution they will also take responsibility for ensuring that the software is installed and configured according to client requirements.
*Identify problems and errors *
The Network Engineer identifies problems and errors prior to or when they occur. He or she will log all such incidents in a timely manner with the required level of detail with all the necessary. They liaise with all stakeholders including client IT environments, vendors, carriers and Dimension Data colleagues to expedite diagnosis of errors and problems and to identify a resolution.
*Ensure resolution of incidents and requests *
They investigate first line support calls assigned to them and identify root cause of incidents and problems. They ensure that efficient and comprehensive resolution of incidents and requests. This could involve ensuring that repairs are carried out by coordinating product request and liaising with other team members. They will also report and escalate issues to 3rd party vendors if necessary. They take full ownership for managing the incident to resolution with the service level conditions.
Where necessary, they escalate requests and exceptions to the 2nd line support team.
They provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by Dimension Data procedures.
*Incident management *
When required they will take responsibility receiving calls and incidents at the services desk. They assist in analysing and escalating the support calls. They also provide telephonic support to clients where required.
They update incidents with progress and resolution details.
*Shift management *
Network Engineers that work shifts will be required to follow the required handover procedures for shift changes to ensure service continuity. They complete and maintain any shift handover schedules.
*Reports *
Network Engineers are also responsible for producing breach and other reports that are necessary for the correct operation of processes. They identify failures and shortcomings in the current processes an
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0ODM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242818&xid=1555_54835
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KEY RESPONSIBILITIES:Enforce the Company’sCode of Conduct Ensure that the CCTVMonitors, linked to the respective cameras are fully operational. If notoperational, to action via informing Management Conduct CCTVInvestigations pertaining to issues and transgressions on the SiteCarry out duties andtasks as per the Site Job Description Should there beinflux of incoming telephone calls, assist by answering the calls to avoid dropcalls Handle and resolve Client/ Tenants & Service Provider complaints Ensure that allfollow ups for investigations are concluded and feedback given to relevant stakeholders.Ensure that allhanding over queries is actioned timeously. Must multi-task fromSwitchboard to CCTV Operations Responsible for Control room related investigations and feedback Must be able to work 12 hours Shift (Day or Night) MINIMUM REQUIREMENTS:PSIRA Grade B Registered Matric Certified Solid Computer Proficiency3 to 5 years of C.C.T.V. Control RoomEMAIL CV TO ricardo@mlasset.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5OTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188611&xid=1266_49903
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MECHANICAL AND PIPING DRAUGHTSMAN -12 MONTH -CONTRACT – DBN – SALARY- MARKET RELATED JOB RESPONSIBILITIES: Provide Marine Engineering technical advice and design support as required within the business.Provide Marine Engineering design services to projects across a range of engineering fields.Prepare design proposals including the production of technical reports and feasibility studies.Review and approve drawings produced by external design houses/drawing office.Verify selection and prepare engineering drawings of Mechanical, Piping Systems and Fitting Out equipment for projects.Check Piping drawings (design and verification of P&ID drawings & layouts) and calculations as required for the project.Provide marine engineering advice for Classification Society and Statutory compliance.Prepare conceptual design development when required.Generate and manage CAD library and drawing office standards.Liaising with stakeholders on design details and project requirements.Assist Consulting Engineers and draughtsman to manage and ensure timely workflow.Review, comment and approve basic design documents from design consultants.Review, verify and comment/approve technical documents from system integrators, sub- contractors, and suppliers.Work with production team to resolve technical issues and site queries.Work with Class/Client Authorities to resolve and close any of their observations/comments. Check arrangement/layout drawings avoiding clashes between mechanical/electrical/piping and HVAC systems.Prepare material estimate (BOM/MTO), Drawing Lists and Schedules for new build projects.Research and Development of new products.Delivery of design calculations and design studies using appropriate software, including mechanical and electrical.Provide marine engineering advice on ship construction, repair or modification and marine repair methodology.Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis).Contribute to continuous improvement activities. JOB REQUIREMENTS: 5 – 8 Years’ marine experience in new builds and ship repair projects. Experience in 2D and 3D AutoCAD, Inventor and MicroStation Design Draughting. QUALIFICATIONS:Grade 12 (Matric)Relevant technical qualification National Certificate – Mechanical Engineering (T3/NTC 6) or equivalent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188513&xid=1266_49807
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Join Our Team as a Branch Manager in Richards Bay!Are you a dynamic leader with a passion for driving success? Were seeking a talented individual to lead our branch operations in Richards Bay. As a permanent role, youll have the opportunity to make a lasting impact on our business. Key Requirements:Diploma or equivalent qualification, or relevant experienceMinimum 10 years’ experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)Minimum 6 years’ experience at Management level responsible for ensuring the running of a profitable businessAbility to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)Proven track record of successful branch / operation management and generation of billings within the perm or executive search marketGood knowledge of Labour Relations Act (LRA), Temporary Employment Services (TES) industry, Basic Conditions of Employment Act (BCEA), Bargaining Councils, and Sectoral DeterminationsPrevious Industrial Relations (IR) experience and good knowledge of IR ProceduresExcellent communication skills (both written and verbal)Computer literate (MS Office) Responsibilities:Facilitate strategic sales and operational planning and executionEnsure effective site operations and above-average customer serviceResponsible for operational efficiencies and service deliveryNetworking and collaborationAct as custodian of end-to-end delivery and fulfilment processClient Relationship Management (internally and externally)Achieve branch budgets in line with nett profitsDevelop and lead a high-performance teamBusiness Development and Marketing of servicesQuality assurance and complianceEffective management of Administration, Finance, and ReportingConduct research on every client and build a strong database of skillsPlace adverts for jobs and attract skilled candidatesConduct detailed, competency-based interviews and manage recruitment processesEnsure compliance with company policies and proceduresCoordinate interviews on client request and prepare candidates Working Hours: 08h00 to 16h30 (Monday to Friday), with overtime as required.If youre ready to take on this exciting challenge and drive our branch to new heights, apply now! Join us and become part of a winning team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc4NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777696&xid=1108_177785
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Main Purpose of Job
Assist the service technician and execute technical tasks, in completion of repairs and services on Trucks and related equipment.
Responsibilities:• Attend to repair and maintenance as assigned• Assist with on-road repairs under the supervision of the Service Technician• Maintain levels of productivity and efficiency as instructed• General workshop duties: (examples and not limited to)- Cleaning the workshop- Neatening areas in workshop where space is required- Assist with safely moving and washing trucks- Attend mandatory DAF per E-portal and company requirementsAdditional general responsibilities as required by the Service Technicians, Workshop Foreman and Branch Service Manager on site• Ensure that all tools and equipment is in a safe area before and after usage, and in working order. Where tools have become damaged, immediately report to Service Technician and /or Workshop Foreman on site• Ensure the work area is safe prior to starting work- Where areas are unsafe or not in an acceptable working condition, attempt to clean, dry the area and if more complex, report to Service Technician and/or Workshop Foreman for assistance- Regular toolbox inspections, report missing or damaged tools to Supervisor or Foreman• Ensure all recyclable items, i.e. paper, plastic, glass, or metal items are disposed of in the correctly allocated recycle bins or allocated areas- Ensure all actions are conducted in a neat manner taking into account health, environmental and safety factors
Required Qualifications/Experience
Grade 10 / NQF level 2 with exposure to Technology and technical practical workA certificate or Diploma in Vehicle repairs, mechanics or related filed will be an advantageA minimum of one-year experience in a workshop environment and experience in basic vehicle repairs essentialPrevious experience of DAF vehicle maintenance in a workshop (Per MEIBC codes based on years’ experience)
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgyNjk2MzY2P3NvdXJjZT1ndW10cmVl&jid=376542&xid=2282696366
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We are currently recruiting for a Tender Manager to be office based in Mount Edgecombe.
Scouring the tenders sites
Communicating with Procurement
Completion of tender documents
Population of supporting documents
Documentation management
Binding of documents
Dealing with courier companies
Deadline driven
Fast paced
Matric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTEzMjQwODQyP3NvdXJjZT1ndW10cmVl&jid=376538&xid=2513240842
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/1073947081?source=gumtree
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The depot supervisor will manage the Germiston or Richard’s Bay depot. The depot will service the needs of collect, walk-in and cash customers, as well as small truck deliveries to customers surrounding the depot locations. The goal of the depot supervisor is to ensure the site is managed cost effectively and efficiently through the team on site to provide outstanding customer service and experience.
EE Sage Line 500 Manufacturing Warehousing Depot Supervisor (Building Material), Richards Bay, Pension + Medical + Housing All + 13th Cheque
Requirements:
Education: Diploma (logistics, supply chain, business management, operations management or related field).Work Experience: a minimum of 3-5 years working in a manufacturing environment with logistics or warehousing experience in a similar role. Management experience in a similar role (added advantage)Computer literateSystems experience: Sage Line 500 or any other enterprise resource planning tool, MS Excel, Google slides, transport management system and Google SheetsForklift Licence (added advantage)
Duties:
Customer service
Understand the products and services we offer as a business.Handle all counter sales for collection, walk-in and cash customers.Maintain accurate documentation, record and file all paperwork for customer service activities and discussions.Align with existing customer service procedures, policies and standards.Elicit customer feedback to improve service offering at the depot.Assist to coordinate and manage customer focused activities aimed at promoting the business e.g. promotional days, training days, product launches, customer visit days etc.
Operations
Ensure health and safety regulations are adhered to by everyone on site (customers, employees and transporters).Supervise day-to-day operations of the depot.Develop and manage the approved budget for the depot to ensure costs are lower or in line with the budget.Analyse cost variances to understand cost drivers and implement solutions to prevent cost creep or excessive expenditure.Improve processes to increase efficiency of the depot.Develop an operating framework that will continuously run even if some team members are absent, to ensure daily operations are not affected.Work hand in hand with customer service, planning and logistics teams to ensure activities run smoothly at the depot.
Stock manag...
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On Site Supervisor
Requirements:Grade 12Tertiary Education (an advantage)Previous experience within the Recruitment Industry / Warehouse / DistributionOwn vehicle is essential
Required Competency:
Positive Attitude, Empathy
Good Communication Skills
Attention to detail
Ability to work under pressure, deadline driven
Working knowledge of BCOE,WCA/IOD, Health & Safety, Benefits and bargaining councils
Key Performance Indicators
Effective Associate Recruitment and Management
Build and Maintain Client RelationshipsAssociate Attendance Management and ReportingManagement of Cost to Serve Client (Maintain Margins)Maintain Organizational Compliance
Daily Activities:Client Service:
Clients serviced according to Service Level Agreements. Associate Service:
Effective recruitment to competently meet Client requirements.Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment:Maintain updated Associate Database specifying details of suitably competent Associates.
Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.Support Organizational Development through communicating possible new and existing Client growth requirements to reporting Manager.Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
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We are looking for a motivated, dynamic individual to join our Software Development team. The ideal candidate will be involved in design, build, implementation and support of Application suites from the functional specification to product, in accordance with the defined business needs. The role requires scheduling, prioritisation, successful delivery of improvements, bug fixes and support of the product suite, in consultation with the Team\ Project Leads, and using defined SDLC standards.
Primary Responsibilities for the Role
Technical analysis & design
Ability to understand and interpret requirements and technical specifications;Ability to produce technical specifications of small-medium complexity programs;Ability to produce database designs;Ability to provide technical estimates to work.
Support and development
Create and amend programs in accordance with the design, agreed development standards and tools to achieve a well-engineered solution;Maintain documentation and project files with respect to progress, problems, needed changes, etc., and provide regular reports on such to the Team\ Project leader and/or Systems;Review technical deliverables and manage quality in order to ensure that what has been built meets user expectation;Provide daily technical, functional and operation support for the existing software applications;Available to provide After-hours and 24/7 support on a rotational basis;Provide first line support to the customers when required;Must be able to communicate with customers and keep a good rapportMust be able to prioritise between project work and customer supportMust be willing and available to travel to site for project and or support when required.
Testing
Construct, interpret and execute system and program test plans to verify correct operation of completed systems;Plan, design and conduct test of program; correcting errors and re-test to achieve an error free result.
Desired Skills, Experience and Qualities:
Skills
Is a self-starter who requires minimal supervision, and takes high ownership of work assignedMust be able to provide guidance and support to junior developers to ensure that project deliverables are met in the required quality standards, time and budget estimations;Takes a logical, analytical approach to problem solving and pays close attention to detail;Ability to work under pressure;Ability to work from test scripts as well as the ability to complete independent, non-script based testing;Good communications skills (verbal and written);Experience using different development methodologies by the organisation;Takes ownership of assigned tasks, maintains ...
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Purpose of the Role : Management of Temporary Associates in line with Client Service Level Agreements and Legislative compliance obligations.
Requirements:
Grade 12
Tertiary Education (an advantage)Previous experience within the Recruitment Industry is essentialOwn vehicle is essential
Key Performance Indicators
Effective Associate Recruitment and Management
Build and Maintain Client RelationshipsAssociate Attendance Management and ReportingManagement of Cost to Serve Client (Maintain Margins)Maintain Organizational ComplianceWorking knowledge of BCOE,WCA/IOD, Health & Safety, Benefits & Bargaining Councils
Daily Activities:
Client Service:Clients serviced according to Service Level Agreements. Associate Service:
Effective recruitment to competently meet Client requirements.Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment:
Maintain updated Associate Database specifying details of suitably competent Associates.
Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.Support Organizational Development through communicating possible new and existing Client growth requirements to National Operations Manager.Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
Desired Skills:
Professional CommunicationsPositive AttitudeEmpathyRecruitment & SelectionAttention to detailSelf MotivatedDeadline driven
Desired Work Experience:
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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