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*Reference: CPT002119-Meg-1*
Do you have sound Insurance Sales experience managing client’s portfolios and using your expertise to bring them aboard to use your Insurance Companies services?
Our International UK Property Company has an opportunity for the right person to flourish and establish themselves within their dynamic property management company dealing with all of their buildings encouraging clients to move over to their preferred insurance service provider and managing all aspects of insurance requirements.
2 days working from Stellenbosch Office and 3 days remote.
*REQUIREMENTS*
* Matric, relevant qualifications advantageous and efficient in MSOffice
* Experience as an Insurance Broker with a good understanding of Insurance Claims procedures
* Sales experience within the Insurance environment
* A committed Team player with experience within the residential property sector
* Focussed on resolving problems and taking ownership of finding solutions.
* Develop strategies to enable the customer to be treated as an individual
* Self-motivated, with high energy and enthusiasm
* Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions.
* Experience of dealing with Directors / Stakeholders in a courteous and helpful way by keeping them advised of progress and offering them a solution to their problem
*DUTIES*
* *
* Extensive liaison with the head of all properties and buildings explaining the benefits of using their preferred Insurance supplier
* Making yourself available to be the front face for all insurance dealings across all buildings
* Building and maintaining relationships with Property Managers and some Directors of resident’s associations
* Acting as liaison/referral contact for insurance queries
* Providing admin support to the Branch Manager and claims handling team
* Liaising with insurance brokers, clients, and directors of manged blocks to provide information requested
* Collecting & updating information relating to claims
* Providing claims support
* Checking internal systems to ensure there is buildings insurance, director and officers’ insurance for each location managed, and establishing if engineering insurance is required
* Working with preferred broker ensuring all insurances are managed by them and arranging any new policies
* Training will be given on how to use Google image searching and instructions on how to highlight potential Cladding, Render, Flat Roofs, or Grade Listing to property managers and broker
* Obtain contact details of directors of blocks of flats to complete quotation request forms for new insurance quotations and copies of existing insurance
* Issuing insurance client packs to directors
* Develop a system to monitor new business secured by Urang so contact can be made about the insurance.
* Updating STG when business is lost and to whom
* Management of UK insurance claims from initiation to conclusion
* Other insurance related a
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Previously disadvantaged candidates will be given preference.We have a dazzling job opportunity for a mid-weight Communications Specialist to join the dynamic team at a funky, global FMCG Brand’s Johannesburg office. Reporting into the Head of Communication, the Communications Specialist will play a key role supporting the development and execution of PR communications and national campaigns that align to initiatives inside of a larger Marketing vertical. The underlying objective of this role is to maximise media coverage that influences and engages priority culture audiences to build brand awareness and brand love to new consumers. As part of the Brand’s Communications department, you’ll help to develop and define the messaging and communications strategy that increase awareness and affinity for the brand and its events, athletes, and media projects. The department oversees all internal and external communication and partners with external media that matter/agencies and cross-functional marketing teams to share and amplify the key messages of the brand. This is such a terrifically exciting opportunity to work on a global cutting-edge brand, don’t miss it! Apply today. Responsibilities Communications StrategySupport the building of awareness of Culture, Gaming and Brand projects, events via Media that Matter and Opinion Leader’s engagement via innovative communications plansSupport campaigns to target and engage priority audiences and endemic trade pressGenerate excitement for Sports, Culture, Brand and Gaming properties with editorial partners and in media that matterLeverage the Marketing Department’s vision, goals, and core strategies to create the most efficient tactics that drive media coverage to reach new consumers and influencersSupport the team in driving the development of communications strategy and plan for Network projectsDevelop, maintain, and nurture media and opinion leader relationshipsUtilise external agencies to create plans that amplify our communications campaigns & assets with the appropriate audiencesFocus on emerging trends products and technologies and identify opportunities to apply new technologies, products, and services to campaignsManage insights and media monitoring to ensure data is at the heart of strategy.Impactful ExecutionProactively and reactively pitch media outlets for coverage on Brand across relevant corporate, consumer, and lifestyle mediaDevise breakthrough buzzworthy national PR moments and campaigns to elevate the companys message, bringing new perspectives and vision that tap into the companys disruptive rootsRepresent the Brand’s voice with the consumer. Oversee accurate and consistent messaging of the brand in all marketing & communicationsWork effectively under pressure and utilise strong project management skills to meet deadlin
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Legal Advisor (JB1459) Pinetown, Durban Market Related Salary Kontak Recruitment is currently sourcing and recruiting for a Legal Advisor vacancy based in Pinetown, Durban, KZN. The Legal Advisor is responsible for ensuring and maintaining legal and regulatory requirements of the company in respect of all commercial matters, corporate law, companys act, and fulfilment of the companys regulatory requirements. The Legal Advisor is responsible for drafting and vetting of contracts from inception, providing well-reasoned legal opinions, responsible and sustainable researched and well thought processing. Responsible for assisting the Board and its Committees to facilitate business and ensuring corporate compliance in terms of the Companies Act and relevant legislative requirements. Train and support the Directors, Executive Committee Members, and other relevant stakeholders by providing advice and support to key stakeholders with regards to the relevant statutory governanceRequirements of the Legal Advisor: Relevant qualification and LLB (A Business qualification will be advantageous)Minimum 8-10 years of post-admission as a currently admitted attorney.Excellent knowledge of all relevant Acts and legislationMust be an admitted Attorney or Advocate of the High Court in South AfricaBroad level of legal experience particularly in South African company law with a corporate commercial environment, is a requirement.Planning and organizing competenciesMeticulous attention to detail.Excellent communication skills especially verbal and written English.Certify in the integrated report whether the organisation has filed required returns and notice in terms of the Company Act, and whether all such returns and notices appear to be true, correct and up to date.Ability to function in a highly pressurized environment.Proactively build and develop internal and external networks.Portrays professional image of self and role.Strong commercial contract drafting skills.Fully proficient in MS Office and Adobe SuiteCompany Secretarial and Compliance Manage and maintain the statutory records for the Group.Proactively research and advise on the impact of relevant legislation on the business and possible impact on the business.Review and recommend payments to relevant service providers.Maintain statutory registers and records.Attend to any ad hoc requests by the Company Secretary.Legal Advise on, draft and/or review legal agreements for the Group.Conduct contract negotiations with customers, vendors and other third parties.Apply for, protect, and maintain the Intellectual Property and Trademark rights of the Group.Coordinate and advise on all legal matters.Identify and minimise legal risks throughout the Group in conjunction with the Risk Management Team that you will establish and maintain to ensure effective and appropriate verbal and written commun
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5MjQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174812&xid=1109_69247
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*Reference: PTA009170-LL-1*
*Our client in the FMCG industry is seeking a Surveillance Operator to join their team in Northriding, Randburg. The Surveillance Operator will monitor all areas of the property and closely observe all staff members/customers, receiving and loading bay.*
*Position: Surveillance Operator*
*Industry: FMCG*
*Location: Northriding, Gauteng*
*Salary: Market Related*
*Contract: Fixed-Term to Permanent*
*Closing Date: Friday, 13 May 2022*
*Job Purpose:*
* The Surveillance Operator will monitor all areas of the property and closely observe all staff members/customers, receiving and loading bay.
* Will be required to report improper activity or disturbances to senior management.
*Qualifications & Experience:*
* Matric.
* Speak English and Afrikaans fluently.
* Minimum of 3 years’ surveillance experience in the FMCG and Retail Industry.
* Must reside in Randburg North Riding area of within a 25km radius of the company’s warehouse.
* Proven 3 years in control room and have technical background of cameras and alarm systems.
* Advance surveillance body language will be highly beneficial.
* Must be able to read incident risk behaviour and perform profiling activities.
*Competencies: *
* Experienced, responsible and mature person.
* Must be able to work independently and be punctual.
* Must be honest and have a clean record.
* Will be required to undergo frequent polygraph tests.
*Duties and Responsibilities: *
* Daily footage review.
* Check loading and receiving footage.
* Record of all incidents.
* Weekly reports.
* Monitor movement, tracking and mobile tracking exposure.
* Provide 24/7 camera and alarm surveillance on sites.
* Tracking, mobile tracking exposure.
* To ensure that all matters are addressed in prompt efficient and professional manner.
*Please email CV’s to (estee@hutech.co.za)(mailto:estee@hutech.co.za)*
*Contact:*
Estee Van der Merwe-Roets
Executive Recruitment & Headhunt Specialist
email: (estee@hutech.co.za)(mailto:estee@hutech.co.za)
*POPIA Disclaimer: *
By sending your CV to the above-mentioned e-mail address you agree to:
* The processing of your personal information and sharing it with third parties for verifications.
* The exercising of your rights provided for by POPIA.
* To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.
R
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Illovo - Our client is seeking an Internal Audit and Risk Manager to join their team. The successful incumbent will provide strategic direction, manage and execute the Internal Audit Activity, coordinate specific processes to support the implementation and execution of the Audit Plan, monitoring compliance, preparing and presenting audit findings and recommendations, and providing assurance of compliance with statutory requirements, policies and procedures in line with IIA Standards and the organisation’s policies and procedures. The Head of Internal Audit and Risk is also responsible for the effective assumption of manageable risk and helping the organization avoid or eliminate risks that threaten the company operating effectively and executing its goals Main job functionImplement business practices in line with applicable internal audit standardsIdentify and reduce all business and financial risks through effective implementation and monitoring of controlsDevelop, implement and maintain internal audit policies and procedures in accordance with local and international best practiceCompile and implement the annual Internal Audit planConduct adhoc investigations into identified or reported risksOversee risk-based audits covering operational and financial processesEnsure complete, accurate, and timely audit information is reported to Management and/or Risk CommitteesOverall supervision of planned annual auditsReport on control deficiencies to management and make recommendations to mitigate risk and add valueChallenge current processes across the company and identify opportunities for refinement Develop and implement a sound group-wide integrated risk management governance frameworkOversee and develop a comprehensive process for assessing, identifying, monitoring, effectively managing and reporting pertinent business risksLead the facilitation, implementation, and monitoring of effective risk management practices and ensure operating policies and procedures are complied with throughout the groupMonitor and report on adherence to and consistency of strategic initiatives with BoardDevelop and maintain a trustworthy, respectful working relationship with the Audit Committee of the Board of DirectorsAssess risk throughout the GroupIdentify potential threats to the financial stability of the company, including risky credit, investments, and portfolio inefficienciesDetect potential threats to operational efficiency including underperforming resources, personnel liabilities, property inefficiencies, and safety risksRecognize potential threats to the company’s reputation including marketing misstepsPrepare and maintain internal and external data gathering for risk analysis and reportingDesign and implement methods for avoiding potential threats using a suitable risk metric and personal knowledge of the industryDeliver regular risk analysis reports to company executives complete with actionable plans for avoiding or preventing potential threats at all levelsC
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Our client who provide property related solutions and services, based in Gauteng are currently seeking the skills of a Precinct Manager/Improvement District Manager Main job functionThe general function of the improvement district manager is to manage the district in accordance with the policies of the improvement district’s board and management/executive committees. AdministrationArrange all meetings of the board, executive, security, environmental forum, facilities management and marketingPrepare and circulate notices, agendas, reports, minutes, financial reports timeouslyMonitor the role of directors and committee membersMake every effort to ensure a quorum is present for each meetingEnsure compliance with the Section 21 company’s articles of association, MOI and constitution FinancePrepare, control and maximize use of improvement district’s budgetCheck and distribute invoicesCheck and control debtors and creditorsPresent management accountsAdhere to Company Precinct Management internal systems Marketing/Public Relations Manage the marketing strategy in compliance with board resolutions Liaise with all local interest groups in order to address matters of common concern, including metropolitan authorities, government departments, resident’s associations, business associations, other improvement district associations etc. Regularly meet with members and major tenants Security, Cleaning, Environment and MaintenanceWork closely with the relevant bodies to ensure that security and cleaning subcontractors are providing services in accordance with requirements as specified in the tender documentsWork closely with the relevant bodies to ensure that council and the various utilities address all maintenance items timeously.Excellent relationships and contacts with council officials to be developed and maintained and ensure that allVisible Service Delivery meetings are attended by relevant bodyEnsure that a Disaster Management policy is developed for the improvement district and implementedEnsure that Environmental factors are considered which will monitor all environmental issues during construction of new developments in the district. Social Awareness IssuesMaintain contact and attend meetings of homeless association and other associations established to assist with the plight of homeless, street children and the children of ‘Homeless Talk’ vendors. Stay up to date with social issues within the Improvement District such as taxi conflict, strikes/unrests and area safety issues QUALIFICATIONS:Matric certifiedRelevant Degree or industry related qualification preferableFinance/Accounting Qualification an advantageEXPERIENCE:At least 4 years direct and relevant work experiencePrior managerial experience;Demonstrated operations/facilities management competency;Exceptional verbal and written communication skills for high end clients;Comfort with interpreting financial reporting and processes;Attention to detail and strong work ethic;MS Office proficiency
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Duties:Financial ManagementPreparation of annual and five year budgetsPresents budgets to the line manager and relevant management team for reviewPrepares and presents the Capital Expenditure budget in order to expand the business efficiencies and profit. Manages the up keeping and maintenance of assets and open spaces within the approved budget for area of responsibility and agreed authorisation levels. this includes detailed input into the monthly rolling forecast process and valuation budgets.Prepares and presents technical budget to Management for input and reviewAsset Maintenance and ManagementImplements planned, preventative and emergency maintenance actionsManage the operational team to ensure that all activities of contractors, suppliers and handymen are managed to ensure client needs are met and issues are resolved timeously and in line with the terms and conditions of the lease/s.Ensures all statutory compliance by tenants, operational team and contractors.Investigates and implements the innovative use of technology.onitor and report on utilities and implement energy saving strategies in line with sustainibility policies.Maintain all mechanical, electrical, structural and civil aspects of each asset within the official investment strategy of each asset.Management and monitoring of utilities such as water, electricity and gas to prevent loss of income and to correctEstablish, maintain and sustain collaborative relationships with all relevant local authorities and any other state government agenciesStrategic Relationship ManagementCustomer ServiceDeals with client complaints and requests as and when required and in collaboration with the Property ManagerProvides support to Property Management team by ensuring that client requirements are resolved timeously. Maintain good relationships with all stakeholders both internal (property management) and external (clients, local authorities, contractors, suppliers and members of the public) Admin & reportingRisk ManagementRequirements:Diploma/Degree (Construction or Project Management related)Diploma/degree with Financial modules will be advantageous.Professional membership/Chartership in the facility/construction management industry would be beneficialMinimum of 5 years in a Facilities/Operations Management role, including management of public open spaces (part of the Property Owners Association).Experience with the implementation of all regulations applicable to the industry and in particular implementation and management of Health and Safety regulations. Proven high level stake holder management experience (internal and external s .Proven staff management including mentoring, succession planning and all related aspects of HC.Proven tenant management skills, tenant relationship skills and experience within the asset and property management e
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- Sourcing, negotiating, and securing tenants for developments undertaken by the Portfolio on land managed or controlled.- Creating Nodal Reviews, brochures, comparative surveys for canvassing efforts- Regular cold calling /canvassing efforts- Working closely with the Property Managers & Asset Managers on new deal opportunities- Sourcing & managing leasing leads from multiple engagement platforms, including, but not limited to website, to let boards, tender portals.- Creating an in-depth knowledge of each property within the portfolio and how best to market each vacancy- Contribute towards ongoing growth of the organisation through interaction with the different divisions and exploiting of opportunities- Attaining of individual, divisional and company financial targets as budgeted at the commencement of each financial year.Skills Required- Strong canvassing & cold calling abilities- Strong effective communicator- Excellent interpersonal skills- Strong negotiations & leasing skills- Good understanding of all legal leasing requirements- Able to interact professionally with tenants- Competent time management skills- Thorough knowledge of commercial, industrial & retail property sectors- Self-motivated- Attention to detail & numerate accuracy- Knowledge of emerging trends in all three sectors- Strong Proficiency in relevant computer packages (MS Office) and software packages- Problem solving ability- Team playerQualifications- Grade 12 (Matric)- National Diploma or degree in related field (added advantage)Experience- 5 years of industry experience which at least 3 years must have been spent in a leasing position- Concluded new leasing deals in excess of 13 000m² through the candidates career
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ï?· Ensure that accurate and complete general ledgers aremaintained.ï?· Ensure that general ledger accounts are reconciled on amonthly basis and that reconciling items are clearedtimeously.ï?· Review bank reconciliations on a monthly basis.ï?· Monthly reconciliation and confirmation of intercompanyloan accounts if applicable.ï?· Maintenance of the Fixed Asset Register including thefollowing:ï?§ the allocation and addition of Fixed Assetsï?§ monthly generation of depreciationï?§ reconciliation of the fixed asset clearing accountï?§ reconciliation of the fixed asset register to thegeneral ledger in Great Plainsï?· Preparation and timely submission of monthly Vat returnsvia e-filing by the 25th of each monthï?§ for the respective entities making up the specificportfolioï?§ Reconciliation of the vat clearing accountï?§ Follow up on outstanding refundsï?· Processing of tenant deposit refunds and appropriations.ï?· Calculation of collection commission per the rent roll.ï?· Ensuring that the Debtors Clearing account is reconciled andcleared on a regular basis.ï?· Update and distribute the monthly cut-off schedule.ï?· Identify depreciable assets from the Capex and TenantInstallation accounts.ï?· Prepare monthly journals as required including: pro rataallocations of interest & bank charges, net incomedistributions and capex claims.ï?· Prepare monthly financial packs for external clients andbalance cash flow documents and supporting schedules.ï?· All responsibilities associated with being a cheque signatory.ï?· Review the ledgers and identify monthly accruals.ï?· Assist in ensuring that controls and procedures are adheredto and identify control weaknesses that may requireadditional controls to be implemented.ï?· Provision of accounting and administrative assistance as andwhen required.ï?· Assist property managers with finance related issuesrelating to the property portfolio under management.ï?· Discuss monthly accruals with property managers andensure that the necessary amendments are done toaccurately reflect the financial status of the buildings;ï?· Timeously prepare preliminary financial statements andadvise property managers when ready.ï?· Review preliminary financial statements per building andassess holistically whether recurring entries has beencaptured.ï?· Prepare Financial Statements in accordance withInternational Financial Reporting Standards (IFRS).QUALIFICATIONS AND EXPERIENCE Qualifications ï?· Matric (Must)ï?· B.Com Honours or a minimum of a Bachelors degree in AccountingExperience ï?· 3-5 years relevant experience as an Accountantï?· Audit experience will be an added advantage.ï?· Financial statements preparation in accordance with IFRS ismandatory.ï?· To perform this job successfully, an individual s
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Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
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Responsibilities and Duties
Handling of safari requests from agents with planning costing an accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation complete the safari file with all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manger immediately on discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
Requirements and Qualifications
Experience in and knowledge of Safari Sales is requiredExperience in and knowledge of East Africa Safari Sales is an advantage 10-15 years of experience in the broader industry sector (hospitality & tourism)Experience and a good understanding of the safari tourism environmentExperience as many aspects of the industry as possible, more than one side of the fenceExperience in dealing with and delivering on western business demandsExperience with trave l& reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g., complaints, last-minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
Required work practices
Across all interactions, promote the image of the sales team as a best in class externally with our clients and internally with key stakeholdersAs a key point of contact and the fa...
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SKILLS & EXPERIENCE REQUIRED
Strong administration and organizational skillsMeticulous attention to detailExcellent communication skills, a service delivery mindset and a strong customer service focus both internally with colleagues and externally with suppliersMust work well under pressureExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeAbility to work independently as well as within a broader team setupGood computer literacy including use of inhouse sales systemsStrong administration and organizational skills with great attention to detail with desire for continuous improvementCreative, problem-solving mindsetExperience in and willingness to handle issues outside of office hours with requiredSelf-starter and the ability to work independently as well as within a broader team setupEnergetic and eager to learn
SKILLS & EXPERIENCE ADVANTAGE
Experience in, and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania) – at least 3 years’ experience of East Africa, and 5 years’ experience in the safari industryExperience working in a sales team environment and/or operations backgroundStrong sales and customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
RESPONSIBILITIES & DUTIES
Working closely alongside East Africa Specialists to manage some of the administrative and operational tasks of the sales process – from quote stage through to client travelChecking availability at the company and 3rd party properties through various online platforms as well as email requestsCompiling options for Africa Specialist to present in a quote based on client requirements, with the desire to present upsell opportunities or alternatives when the original request is not possibleProvisionally holding options with 3rd party suppliers, amending as required during requote phases and ensuring timely release of options no longer in playProvisional holding of the company’s accommodation on inventory management systemConfirmations of all services upon guest confirmation, checking for accuracyChecking invoices match costs in quote system and flagging discrepancies to East Africa SpecialistLiaising with finance team to ensure efficient allocation of deposit to bookingPre-travel reconfirmations with all suppliers including checks on dietary requirements, rooming allocations are accurate as per client needsUpdating systems with timings and booking references on behalf of the East Africa Specialist at reconfirmation stagePreparation of final documents for ...
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Brief Job description
Responsible for handling the administrative aspects of agent sales
Responsibilities and Duties
Working closely alongside the Agent Sales Consultant to manage some of the administrative and operational task of the sales processChecking availability at the company and 3rd party properties through various platforms as well as securing space on a provisional basis as necessaryConfirmation of all services upon agents’ confirmation as per internal procedureChecking invoices to match costs in the quote system and flagging discrepancies to Agent Sales ConsultantLiaising with Finance Team to ensure efficient allocation of deposit to a booking Reconfirmation of bookings due to travel, including but not limited to checks on dietary requirements and rooming allocationsUpdating systems with timings and booking references on behalf of the Agent Sales Consultant at the reconfirmation stageReport any error or issue to you line manager immediately on discoveryRespond to ad-hoc requests from agentsProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental objectives and working together with management to ensure we reach these targetsFollowing and adhering to all procedures as set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as that of 3rd party suppliers) and the country in which we operateTaking a proactive and adaptable approach to learning in terms of sales skills, systems, processes and product knowledgeUse systems to their maximum potential and play an active role in helping to improve where possibleAwareness of ways in which we can increase sales and play an active role in increasing the performance of the unitEncourage inter-department cooperationAny other duties as required including possible project work
Requirements and Qualifications
Excellent communications skills, a service delivery mindset, and a strong customer service focus both internally with colleagues and externally with suppliersStrong administration and organizational skillsMeticulous attention to detailProactive mindset and can-do AttitudeAbility to work independently as well as within a broader team setupAbility to work well under pressureExperience in delivering results in a performance-oriented and fast-paced sales environmentExperience and a good understanding of the safari tourism environmentExperience in and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania)https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU4NjMzNDcxP3NvdXJjZT1ndW10cmVl&jid=1470661&xid=3958633471
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Responsibilities and Duties
Working closely alongside East Africa Specialists to manage some of the administrative and operational tasks of the sales process – from the quote stage through to client travelChecking availability of our client and 3rd party properties through various online platforms as well as email requestsCompiling options for Africa Specialist to present in a quote based on client requirements, with the desire to present upsell opportunities or alternatives when the original request is not possibleProvisionally holding options with 3rd party suppliers, amending as required during requote phases and ensuring timely release of options no longer in playProvisional holding of the company’s accommodation on inventory management systemConfirmations of all services upon guest confirmation, checking for accuracyChecking invoices match costs in the quote system and flagging discrepancies to the East Africa SpecialistLiaising with the Finance team to ensure efficient allocation of deposits to booking Pre-travel reconfirmations with all suppliers including check on dietary requirements, rooming allocations as per client needsUpdating systems with timings and booking references on behalf of the East Africa Specialist at the reconfirmation stagePreparation of final documents for final checks by East Africa SpecialistReport any errors or issues to you line manager immediately upon discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental targets and working together with management to ensure we reach these targetsAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as that of 3rd party suppliers and the countries in which we operate, therefore continuously improving and strengthening your knowledge of these destinationsTaking a proactive and adaptable approach to learning in terms of sales skills, systems, processes and product knowledge
Requirements and Qualifications
Strong administration and organizational skills with great attention to detailMeticulous attention to detailExcellent communications skills, a service delivery mindset and a strong customer service focus both internally with colleagues and externally with suppliersExcellent time management skills with the ability to mulit-task and prioritize tasksGood computer literacy including the use of inhouse sales systemsThe ability to work well under pressureProactive mindset and can-do attitudeAbility to work independently as well as within a broader team setup
Requirements and Qualifications - A...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTk3MjA2Nzk3P3NvdXJjZT1ndW10cmVl&jid=1470662&xid=2197206797
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Skills & Experience Required
Excellent communication skills, a service delivery mindset and a strong customer service focus both internally with colleagues and externally with suppliersStrong administration and organizational skills with great attention to detailProactive mindset and can-do attitudeAbility to work independently as well as within a broader team setupAbility to work well under pressureExperience of delivering results in a performance oriented and fast paced sales environmentExperience in, and knowledge of East African safari sales advantageousSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExperience working in sales team environmentGood knowledge of sales & reservations systemsExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredEnergetic and eager to learn
Responsibilities & Duties
Working closely alongside the East Africa Specialist to manage some of the administrative and operational tasks of the sales processChecking availability at Asilia 3rd party properties through various platforms as well as securing space on a provisional basis a necessaryConfirmation of all services upon agent’s confirmation as per internal procedureChecking invoices match costs in quote system and flagging discrepancies to East Africa SpecialistLiaising with Finance Team to ensure efficient allocation of deposit to bookingReconfirmation of bookings due to travel, including but not limited to checks on dietary requirements and rooming allocationsUpdating systems with timings and booking reference on behalf of the East Africa Specialist at reconfirmation stageReport any error or issue to your line manager immediately on discoveryRespond to ad-hoc requests from agentsProvide proactive support to colleagues in peak or leave timesProactive approach to your personal and departmental objectives and working together with management to ensure we reach these targetsFollowing and adhering to all procedures a set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as the 3rd party suppliers) and the countries in which we operate.Taking a proactive adaptable approach to learning in terms of sales skill, systems, processes and product knowledgeUse systems to their maximum potential and play an active role in helping improves where possible...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTUwMzM1Mjk5P3NvdXJjZT1ndW10cmVl&jid=1222473&xid=1150335299
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Bloemfontein
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors,
asset managers and other financial institutions, and their clients, to move funds in and out of South
Africa.
Minimum requirements for this opportunity:
Key Responsibilities:
Delivery of both annual and monthly sales targets in coordination with the company´s sales
strategy to ensure sustainable growth and business development.
Lead and develop relationships with key clients to build long term sales opportunities and an
effective distribution network of regional contacts and influences in the foreign exchange
market.
Maintains, influences, and develops senior level relationships with all key FX Partners and
introducing advisors for business development opportunities.
Develops and maintains a strong business pipeline for Regional Accounts and expands on
activities.
Responsible for generating and closing a consistently high level of sales opportunities with
clients by identifying needs, developing FX relationships, and providing appropriate FX solutions
and services.
Assisting Introducing Partners and Corporate Clients from the point of inquiry to trade
completion by facilitating registration, gathering KYC documentation and managing the client
to the point of trade readiness
Core Competencies:
Adhering to good practice and ethical Principles and Values.
Demonstrates consistent usage of ethics and values; raises potential violations in others.
Delivering results and Meeting Customer Expectations.
Modifies approach in the face of new demands helps others (both internally and externally).
Supports change initiatives, adjusting their actions appropriately when presented with
additional information.
Demonstrates ability to relate well to people at all levels.
Makes timely decisions and accepts accountability for own actions.
Comprehensive knowledge of FX sales, systems and processes
Provides an annual sales plan and providing monthly and quarterly updates, revisions and
modifications to the plan.
Key Competencies:
Must be target driven and be able to work under pressure.
Fast Learner
Good communication skills (verbal & written) as well as excellent phone manner with an
effective ability to cold call
Bilingual English and Afrikaans would be advantageous.
Committed to targets and deadlines.
Willing to go extra mile.
Must have a very high level of motivation a...
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The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.
The Learning & Development role is both an internal, and external client facing role, with external clients.
Background
Experience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training background
Responsibilities for Learning & Development Manager
Keep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive closure of training programs with expected outcomes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDQ4NDgzNjE1P3NvdXJjZT1ndW10cmVl&jid=370511&xid=1048483615
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Position Overview
This position is responsible for sales and quest service within the Company’s Retail Sales Team. As the main point of contact at the company for prospective quests, you will handle all communications from the initial inquiry, advising, and consulting to find the best itinerary for the quest’s needs, through the sales process as well as pre-travel, during-travel, and post-travel services. Working closely with the Sales Ops consultants who handle availability, confirmations, and other processing tasks, as well as the Guest Service team who offer concierge service pre-trip and support with any quest problems in-trip. This is a demanding role with high expectations on service, turnaround times, quality of consultation, and communications both with guests and internally with colleagues.
Skills and Experience Required:
Experience in, and knowledge of east Africa safari – at least 5 years of experienceExperience in a retail sales role for an African inbound operator – at least 10 years of experienceSkilled in designing detailed and individual quotes for itinerary requestsExcellent sales and customer service skills and the ability to close a sale and upsellExcellent communication skills (written & telephone), a service delivery mindset, and a strong customer service focusTarget-orientated, and experience in delivering results in a performance-orientated and fast-paced sales environmentStrong administration and organizational skills and great attention to detail with desire for continuous improvementExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeExperience in handling difficult situations (e.g., Complaints, last-minute requests, changes whilst traveling)Experience in and willingness to handle issues outside of office hours when requiredSelf-Starter & the ability to work independently as well as within a broader team setupEnergetic and eager to learnStrong sales & customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
Responsibilities and duties
Handling of Safari requests on behalf of the company received from repeat or recommended guests, vis the Company website and social media channels, corporate & charitable partnersInspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics, and suitably of optionsCompile attractive tailor-made itineraries to match client expectations and budgetsEnsuring turnaround time targets are met/exceeded and attention to detail is paid to the itinerary at the quote, confirmation, an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM5NDQ2OTMzP3NvdXJjZT1ndW10cmVl&jid=1305127&xid=3839446933
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RESPONSIBILITIES & DUTIES
Handling of safari requests from agents with planning, costing and accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation, complete the safari file and all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targetsHandling of safari requests from agents with costing and accurate information within the required turnaround time
REQUIREMENTS & QUALIFICATIONS
Experience in, and knowledge of Safari Sales is requiredExperience in, and knowledge of East African Safari Sales is an advantage10 – 15 Years’ experience of the broader industry sector (hospitality & tourism)Experience and good understanding of the safari tourism environmentExperience of as many aspects of the industry as possible, more than one side of the fenceExperience of dealing with and delivering on western business demandsExperience with travel & reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated, and experience of delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
REQUIRED WORK PRACTICES
Across all interactions, promote the image of the sales team as a best in c...
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SKILLS & EXPERIENCE REQUIRED
Experience in, and knowledge of East African safari salesSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarge orientated, and experience of delivering results in a performance oriented and fast paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
SKILLS & EXPERIENCE ADVANTAGE
10 – 15 Years’ experience of the broader industry sector (hospitality & tourism)Experience in selling safaris in East Africa preferredExperience and good understanding of the safari tourism environmentExperience of as many aspects of the industry as possible, more than one side of the fenceExperience of dealing with and delivering on western business demandsExperience with travel & reservation systems
RESPONSIBILITIES & DUTIES
Handling of safari requests from agents with costing and accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation, complete the safari file and all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental targe and working together with management to ensure we reach these targetsFollowing and adhering to all sales procedures as set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company, our products (as well as part of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzc5MDE1OTUyP3NvdXJjZT1ndW10cmVl&jid=1184981&xid=3379015952
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