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As an L1 IT Support Specialist, youll be responsible for supporting the companys network infrastructure. You will troubleshoot and resolve issues that arise on servers and workstations
Receive requests to assist users with IT hardware and software problems and setups
Prioritize the nature of the problem and schedule corrective action
Investigate the problem, identify and implement the solution as quickly as possible taking into consideration the urgency of the problem
Install new software systems
Provide infrastructure as necessary
Provide support to the team as required
Keep updated with new technology developments and trends
Update calls on service desk application to meet SLA times
Escalate faults to next tier support
IT asset tracking and documentation
Test patches and security updates (e.g. in partnerships with Central)
Provide basic network support
Assist with project tasks and rollouts
Train users on new technologies rolled out
Perform tasks as per security incident response plan
Perform after-hours standby support.
*Monitor Printers*
Monitor printers and toner levels daily
Ensure printers are online and resolve issues within SLA
Escalate and handover faults IT Support Technicians
Follow-up on calls logged with service providers
Prioritize the nature of the problem and schedule corrective action
Ensure availability of printers to meet SLA
*Daily Checks*
Inspect server rooms daily and report any issues
Inspect meeting rooms, test all equipment and resolve issues or report to the team
Complete daily checks on systems i.e., internet links, etc.
Resolve or escalate and report on issues
*Commercial Requirements for the service provider*
We as the customer, the business requirement is IT services, not just one assigned temp worker.
The requirement is onsite IT services as per the office hours.
No disruptions will be permitted to our daily business operations due to an assigned temp workers unavailability. A replacement should always be available to make sure business continuity is maintained.
The service provider should offer technical support of a Senior IT Specialist if the assigned temp worker is struggling technically because our business requirement is a fully functioning IT service.
* Bachelor’s degree in Computer Science, Information Technology or related field required
* Minimum of 3 years of recent experience in a technical support role
* Bachelor’s degree in Computer Science, Information Technology or related field required
* Minimum of 3 years of recent experience in a technical support role
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189930&xid=1555_25497
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QUALIFICATIONS AND EXPERIENCE n At least 3 years experience in a similar field;n A basic secretarial or office-administration or projects diploma/certificate from a recognised institution-or equivalent will be an advantage;n Computer literacy MS Office (MS Word, Excel, PowerPoint, Outlook). Syspro will be an advantage. DUTIES AND RESPONSIBILITIES Provide retrospective proposals support to the extended projects team, including: Compiling proposals: n Assist with compiling detailed tenders/quotes that meet the client requirements as per the costing and technical details provided by the projects engineer. Completion of the commercial part of tenders (Tender returnable).n Ensure that tenders and quotations meet the Company and customers commercial terms and conditions.n Update and maintain the quote register for all projects quotes.n Upload project quotes on CRM.n Arrange transport / installation / rigging quotations from subcontractors.n Update Quote Schedule & Logging all enquiries.n Log and track all orders and current Proposals / Tenders / Enquiries / Contracts.n Open all contract files.n Ensure all documentation is maintained on the e-Filing server according to the agreed process.n Perform electronic and hard-copy proposals filing, as necessary.n Assist in obtaining sign-off of proposals deliverables, as necessary.Project administration: n Open new contracts and assist with keeping contract files (soft copy and hard copy) up to date.n Compile order confirmation and send to customer.n Process orders on Syspro (Projects and contracts sales orders).n Process purchase orders on sub-suppliers.n Issue delivery notes using SYSPRO.n Ensure that goods are invoiced once P.O.D has been received (projects and contracts invoicing).n Assist with follow ups on project stock.n Generate and maintain bank guarantees.n Generate data packs for customers.n Follow up on payments for each project.n Assist with keeping the contract schedule up to date.n Assist with commissioning schedule and arrangements with technicians. Reporting n Assist with monthly project reporting.n Document (minute) various meetings within the required timeframes and quality.n Follow up on overdue reports and distribute, as needed.General Administration: n Typing of quotations, tenders and general correspondence.n Prepare customer documentation using creative flair and initiative i.e., tenders and data-books.n Answer telephones, route calls, take messages, and provide general information; greet and direct visitors; answer routine inquiries; maintain log of inquiries as required.n Proof read drafts of correspondence for correct grammar, punctuation and spelling corrections.n Assist with travel arrangements.n Act as ISO facilitator for the department.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4NTk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213892&xid=1108_58599
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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
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Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
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LetsLink Recruitment is assisting a Private Hospital based in Gauteng to employ a Clinical Engineer
The successful candidate will be responsible managing and maintaining medical equipment and health technology relations.
Key work output and accountabilities:
Management of all clinical equipmentMaintenance of all clinical related equipmentInteraction of and training of all on medical equipmentPurchasing and motivating for purchasing of medical equipmentInteraction will all relevant stakeholdersPlanning of executing regular equipment services to comply with health and safety regulations and maintenance specifications.
Education, knowledge, and work experience required:
National Diploma in Electrical Engineering is essential Member of the SA Association of Clinical Engineers (CEASA) is essential Eligible for professional registration as a Technician at the Engineering Council of SA (ECSA)Clinical Engineering experience is essential Experience in the maintenance, training and management of medical equipment in a hospital environmentKnowledge in the Occupational Health and Safety ActKnowledge in Health Act RegulationsComputer literateSAP PM (CMMS) knowledge and experience is an advantageOrder CO is an added advantage
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to vacancy at letslink dot co dot za
Please view our website: letslink dot co dot za and contact Gary on 0110261907
Closing date: 15 February 2023
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/4290589975?source=gumtree
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Job Description/Duties:
Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.
Minimum Requirements:
? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM4OTA2OTg0P3NvdXJjZT1ndW10cmVl&jid=1212948&xid=1138906984
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A well known cosmetic company is currently seeking an experienced nail technician to join their team. Please note must have own car.
Must have the stamina to successfully and timeously complete back-to-back nail appointments. 2 out of the 5 working days per week will be in office back-to-back nail appointments.Qualified in Complete Nail Technology including:
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & Sculpting
At least 5 years’ experience working in the industryWould need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.Must have computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & WordStrong Nail Art experience and capability, including a POE to show work completedMust be capable of managing their online diary (with support from the admin team)
Hard Skills:
Must be Qualified in complete Nail Technology including:Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & SculptingNail Art Skills
Must have strong advance Nail Art SkillsAt least 3 year experience working in the industryMust have strong computer experience – Daily software used: Excel & Word
Soft Skills
Passionate about the beauty industry & nailsPassionate about sharing knowledgeWell presentedPunctualStaying updated with the latest nail trendsMust be fluent in English. If English is not the first language that is not a problem, however accent must allow for clear communication in EnglishThe position requires strong inter-personal, organisational, admin and multi-tasking skillsTime management essential, with the ability to complete work timeously and ask for support when needed.Ability to work well with a team and assist team members when needed.
Non-Negotiables:
Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).Bi-Monthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)Working hours: 8am – 5pm @ Academy Hyde Park. Weekend or after hour nail appointments may apply when needed. Will be booked in advance and leave days given accordingly.Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTIxNzc1NDQ/c291cmNlPWd1bXRyZWU=&jid=1521124&xid=912177544
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Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyNDcxNjA5P3NvdXJjZT1ndW10cmVl&jid=1294111&xid=3452471609
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Minimum requirements: Grade 12 with tertiary qualification in Electrical Computer literate Minimum of 3 Years experience working as a Service Technician within the Mining Environment Consultant: Unice Masombuka - Dante Personnel Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzODQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240470&xid=1109_93840
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* Junior New Graduate Airconditioner Technician * Computer Literate * Administration experience* Valid Drivers Licence * Site Inspections - Vehicle will be provided for these inspections* In-house training of Systems and Programs will be provided* Preferably a Kempton Park resident* Fluent in Afrikaans & English
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzMzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238975&xid=1109_93319
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We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresRequirementsTech savvy with working knowledge of office automation products, databases and remote controlGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsCustomer-oriented and cool-temperedQualification in IT, Computer Science or relevant field
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczNTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186357&xid=1109_73549
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Job Description/Duties: Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.Minimum Requirements: ? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216834&xid=1109_85614
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Maintenance Supervisor Johannesburg Salary: R40-45K Per Month Purpose of Position: Complement Recruitment are recruiting for a Maintenance Supervisor from within the Manufacturing and Production sector to start as soon as possible. This is a permanent position, salary is R40-45k per month, excluding overtime. This position is based in Vanderbijlpark, candidates must reside in the surrounding areas, should there be a breakdown on-site, the Maintenance Supervisor is the first point of call and will need to be available on short notice. This position reports into the Maintenance Manager. Senior Technicians with supervisory experience welcome to apply.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements :Grade 12; Relevant Trade or Tertiary Qualification ArtisanExperience leading a team (min 2 years)The individual must have worked in a Production / Manufacturing environmentOwn Transport reside in Vereeniging / Vanderbijlpark areasCandidates who are available immediately will take preferenceSkills And Knowledge: ü Artisan experience in a manufacturing and production facilityü 2 years minimum supervising a teamü Must be hands on and be excellent in root cause analysisü Display strong problem solving and decision-making skillsü Solid understanding of Health & Safety Regulations and Practicesü Fantastic organizational and leadership skillsü Excellent communication and interpersonal skillsü Works well under pressure and meets tight deadlinesü Computer literate with capability in email, MS Office and related communication toolsü Great time management skills; Great eye for detail Duties: Prepare weekly maintenance schedules and allocate work, scheduling and planning of job cards record keeping and statistics for future planning for maintenance and spares requirements Coordinates the installation, maintenance and repair work in the facility, allocate work as per forecasted workloadsMaintain, troubleshoot and test all equipment and assign employees to various projects Manage a team of artisans, technicians and operators whom regularly inspect the site to identify problems and conduct necessary maintenance - execute work as necessary,Prepare weekly maintenance schedules and supervise and train workers where requiredOversee all equipment and repairs to ensure that work is completed on timeReport any faults in equipment or production immediately to the Maintenance ManagerComply with all health and safety regulations and practices of the plantConduct preventative maintenance work & Conduct follow-ups on all maintenance and repair work; Conduct safety inspections as scheduledEstablish strategies to meet workload d
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186249&xid=1109_73255
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Maintenance Supervisor Johannesburg Salary: R40-45K Per Month Purpose of Position: Complement Recruitment are recruiting for a Maintenance Supervisor from within the Manufacturing and Production sector to start as soon as possible. This is a permanent position, salary is R40-45k per month, excluding overtime. This position is based in Vanderbijlpark, candidates must reside in the surrounding areas, should there be a breakdown on-site, the Maintenance Supervisor is the first point of call and will need to be available on short notice. This position reports into the Maintenance Manager. Senior Technicians with supervisory experience welcome to apply.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements :Grade 12; Relevant Trade or Tertiary Qualification ArtisanExperience leading a team (min 2 years)The individual must have worked in a Production / Manufacturing environmentOwn Transport reside in Vereeniging / Vanderbijlpark areasCandidates who are available immediately will take preferenceSkills And Knowledge: ü Artisan experience in a manufacturing and production facilityü 2 years minimum supervising a teamü Must be hands on and be excellent in root cause analysisü Display strong problem solving and decision-making skillsü Solid understanding of Health & Safety Regulations and Practicesü Fantastic organizational and leadership skillsü Excellent communication and interpersonal skillsü Works well under pressure and meets tight deadlinesü Computer literate with capability in email, MS Office and related communication toolsü Great time management skills; Great eye for detail Duties: Prepare weekly maintenance schedules and allocate work, scheduling and planning of job cards record keeping and statistics for future planning for maintenance and spares requirements Coordinates the installation, maintenance and repair work in the facility, allocate work as per forecasted workloadsMaintain, troubleshoot and test all equipment and assign employees to various projects Manage a team of artisans, technicians and operators whom regularly inspect the site to identify problems and conduct necessary maintenance - execute work as necessary,Prepare weekly maintenance schedules and supervise and train workers where requiredOversee all equipment and repairs to ensure that work is completed on timeReport any faults in equipment or production immediately to the Maintenance ManagerComply with all health and safety regulations and practices of the plantConduct preventative maintenance work & Conduct follow-ups on all maintenance and repair work; Conduct safety inspections as scheduledEstablish strategies to meet workload d
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186248&xid=1109_73254
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Our client a Global Tech firm is seeking a L1 IT Support Specialist to join their team in Midrand on a Contract basis for 6 to 12 months. Our client offers great benefits, stability, growth and an attractive salary.As an L1 IT Support Specialist, youll be responsible for supporting the companys network infrastructure. You will troubleshoot and resolve issues that arise on servers and workstations. .Requirements Receive requests to assist users with IT hardware and software problems and setupsPrioritize the nature of the problem and schedule corrective actionInvestigate the problem, identify and implement the solution as quickly as possible taking into consideration the urgency of the problemInstall new software systemsProvide infrastructure as necessaryProvide support to the team as requiredKeep updated with new technology developments and trendsUpdate calls on service desk application to meet SLA timesEscalate faults to next tier supportIT asset tracking and documentationTest patches and security updates (e.g. in partnerships with Central)Provide basic network supportAssist with project tasks and rolloutsTrain users on new technologies rolled outPerform tasks as per security incident response planPerform after-hours standby support.Monitor Printers Monitor printers and toner levels dailyEnsure printers are online and resolve issues within SLAEscalate and handover faults IT Support TechniciansFollow-up on calls logged with service providersPrioritize the nature of the problem and schedule corrective actionEnsure availability of printers to meet SLA Daily Checks Inspect server rooms daily and report any issuesInspect meeting rooms, test all equipment and resolve issues or report to the teamComplete daily checks on systems i.e., internet links, etc.Resolve or escalate and report on issuesCommercial Requirements for the service provider We as the customer, the business requirement is IT services, not just one assigned temp worker.The requirement is onsite IT services as per the office hours.No disruptions will be permitted to our daily business operations due to an assigned temp workers unavailability. A replacement should always be available to make sure business continuity is maintained.The service provider should offer technical support of a Senior IT Specialist if the assigned temp worker is struggling technically because our business requirement is a fully functioning IT service.Qualifications Bachelors degree in Computer Science, Information Technology or related field requiredMinimum of 3 years of recent experience in a technical support role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186246&xid=1109_73252
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A respected medical devices, active in the private and public health sectors, is seeking an experienced Field Service Technician for their Nuclear portfolio.
A suitable qualification - Diploma, N-Dip or B-tech Degree: Clinical / Electrical / Electronic Engineering - is required together with at least 2 years experince in this field. *Ths is an Employment Equity position*
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*AREAS OF RESPONSIBILITY:*
* Installation of new equipment, as well as service and maintenance of existing equipment, in compliance with regulations and quality standards.
* Assess, troubleshoot and repair of defective diagnostic equipment.
* Complete and keep detailed records of all work done and prepare weekly work reports.
* Complete all mandatory documentation as required for all installations.
* Delivery of equipment to customers.
* Assures product quality by electrical testing methods and testing installed system capabilities.
* Prepare product reports by collecting, analysing, and summarizing information and trends.
* Provide engineering information by answering questions and requests.
* Keep equipment operational by following manufacturers instructions and established procedures.
* Update and maintain product data base on an on-going basis.
* Complete projects by training and guiding customers/users.
* Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies.
*CAPABILITIES:*
* Attention to detail and accuracy with being result orientated.
* Ability to work under pressure and meet deadlines.
* Good communication skills, well presented and enjoy working within a team.
* Technical knowledge of electronic, electrical and mechanical systems and –troubleshooting.
* Valid driver’s license with own transport is a prerequisite.
*QUALIFICATIONS:*
* Diploma, N-Dip or B-tech Degree: Clinical / Electrical / Electronic Engineering.
* Computer Skills (MS Office (specifically Excel advanced), networking, etc.
* Own reliable vehicle and valid drivers license
*EXPERIENCE REQUIRED:*
* 2-5 Years working experience in the Medical Industry.
* Experience working with CT Scanners will be an advantage.
* Experience working with Nuclear Medicine Equipment will be an advantage.
* Electrical, mechanical and electronic field experience will be an advantage.
Medical aid, pension fund contributions, fuel card, cell and data allowance
*QUALIFICATIONS:*
* Diploma, N-Dip or B-tech Degree: Clinical / Electrical / Electronic Engineering.
* Computer Skills (MS Office (specifically Excel advanced), networking, etc.
* Own reliable vehicle and valid drivers license
*EXPERIENCE REQUIRED:*
* 2-5 Years working experience in the Medical Industry.
* Experience working with CT Scanners will be an advantage.
* Experience working with Nuclear Medicine Equipment will be an advantage.
* Electrical, mechan
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Tracker requires the services of an Agent: Installation Support in their Installation Logistics – Scheduling division, at their Head Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
* Marketing of Tracker to both existing and prospective clients.
* Establishing, building and maintaining relationships with our various partners.
* Contract administration, feedback and daily statistical reporting.
* Ensure that Customer Service standards are maintained in a highly pressurized environment.
* Provide service within the region as well as other departments/regions/staff within Tracker.
* Meet/exceed targets.
* Data capturing.
* Follow up leads/queries.
* Scheduling fitments of Tracker units.
* Liaising with technicians regarding appointments.
* Rescheduling of appointments.
* Checking/Maintaining high Quality of schedules.
* Monitoring effective utilization of Tracker technicians.
* Outsourcing of work to Fitment centres.
* Maintain local and regional Scheduling Relationships.
* Management of potential cancellations.
* Taking ownership of all queries received and calls taken and assisting the client within our SLA’s
* Matric with at least 1 year Contact Centre experience.
* Bilingual (English and Afrikaans) advantageous.
* Computer literacy.
* Excellent typing and accurate data capturing skills.
* Excellent communication skills including excellent telephone manner.
* Analytical skills.
* Ability to work under pressure.
* Feel confident to have all calls voice recorded.
* Excellent time management - Work with time controls.
* High levels of self-discipline.
* Be able to work independently.
*Benefits*
* Medical Aid
* Provident Fund
NB: Should you not receive a response from us within 3 weeks, kindly consider your application unsuccessful.
* Matric with at least 1 year Contact Centre experience.
* Bilingual (English and Afrikaans) advantageous.
* Computer literacy.
* Excellent typing and accurate data capturing skills.
* Excellent communication skills including excellent telephone manner.
* Analytical skills.
* Ability to work under pressure.
* Feel confident to have all calls voice recorded.
* Excellent time management - Work with time controls.
* High levels of self-discipline.
* Be able to work independently.
*Benefits*
* Medical Aid
* Provident Fund
NB: Should you not receive a response from us within 3 weeks, kindly consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4NDUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235393&xid=1555_48450
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*Maintenance Technician (JB1807)*
*Maintenance Technician (JB1807)*
Midrand, Gauteng
R9 000.00 to 12 000.00 plus overtime
Benefits: Medical aid, Provident Fund, Group Life Cover
Duration: Permanent
Overview
Responsible for performing customer support activities involving on-site installation, repairing and maintenance of complex security equipment and systems
*Minimum Requirements:*
* Matric / Grade 12 or equivalent (NQF level 4).
* Competent in low voltage electrical systems.
* Proven experience in security systems installation and maintenance.
* Possess a sound understanding of basic electronics and technical security systems.
* Valid driver’s license.
* Computer literate.
* Exceptional communication skills.
* Any relevant electrician certificate / diploma.
* PSiRA (Minimum Grade C) will be beneficial
*Duties and Responsibilities: *
*Installing:*
* Install various security systems for customers on site as and when required.
* Complete all wiring, connections, and equipment installations ensuring that all security systems are complete and satisfy customer and contractual requirements.
* Configure and program relevant electronic systems.
* Troubleshoot new system installations to ensure proper function and to ensure system meets customer and company requirements.
* Be able to integrate multiple systems.
*Maintenance:*
* Conduct ongoing system checks to ensure all systems are in working order.
* If system malfunctions are detected, diagnose problems and perform service and repairs on faulty systems.
* Respond to all customer complaints regarding the security systems, ascertain equipment / systems problems and repair said problems
*Client service:*
* Demonstrate a high level of customer service
* Promote, build, and maintain good customer relations and assists with contract retention.
* Ensure that all installation and service standards are followed at all times.
*SHE Representative:*
* Compliance with all the relevant sections of the Act (with special reference to section 17 of the OHS act).
* Inspect the designated area monthly and record findings on checklist.
* Report unsafe acts and unsafe conditions according to internal standards.
* Report any environmental incidents according to internal standards.
* Report any quality related incidents according to internal standards.
* Participate in incident / accident investigations according to internal standards.
* Attend SHEQ meetings as scheduled.
* Feedback to employees of the branch that you represent (Head Office).
* Attend training as required by legislation.
*Additional:*
* Participate in an On-call rotation as and when required.
* Interface with the Technical Projects Co-Ordinator regarding on-site scheduling of work activities and timely delivery of equipment.
* Proper documentation of installation issues / actions / resolutions both internally and externally (site
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The Role: Nextec Digital Infrastructure is currently seeking Wireless Technician that will be based from our Head Office in Midrand.The Technician will perform maintenance and repairs on wireless devices such as Point to Point, Two-Way Radio and Mesh networks by fixing or replacing defective parts and install radio equipment to create wireless networks and fix any network problems that arise.Skills and Experience: Qualification Required: Grade: 12A+ and N+CCNA qualificationAdvanced computer literacy. Preferred Qualification: Valid driverâ??s license and own transport (Must have)Passport (Must have)Police clearance (Must have) Willing to travel and work shifts Experience Required: Minimum 3 years post qualification experience Must have Wireless / Telecoms experienceKey Accountabilities: Duties/ Responsibilities: Maintains strong knowledge of all products and services offered by the Company.Maintains Customer wireless networks.Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.Repair wireless equipment for the purpose of ensuring service is provided timely and appropriately to those customers needing services.Completing paperwork, maintaining repair parts in inventory, maintaining confidentiality regarding information being processed or stored, and performing customer follow up.Checking and dressing all connectors, cables and wires.Checking and inspecting radios and antennas and feed equipment.Checking and monitoring test logs to allow for preventative and pro-active actions.Checking and clearing log files and memory/storage files when needed.Producing statistics and management reports.Provide first level support through taking calls and handling the resulting incidents.Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.Accurately log all tickets using the defined tracking software.Troubleshooting and problem solving of customer issues (local and remote).Hardware and Software â?? setup, repair, configure and troubleshoot.Coordinate the evaluation, installation.Support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall,server environment, DNS and desktop hardware and software applications.Climb tower, ladders or operates lift equipment to install.Performs signal strength tests and quality tests per guidelines.Safety and Prevention planning and control.IT Service Management processes.Performing periodic maintenance that may include regularly checking all radio settings.Produce accurate monthly, weekly and daily reports for customers with regards to incidents, requests and network performance.Assisting with general tasks and administration or Ad-hoc tasks, incidents requests, changes o
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