Wireless Technician

The Role:
Nextec Digital Infrastructure is currently seeking Wireless Technician that will be based from our Head Office in Midrand.

The Technician will perform maintenance and repairs on wireless devices
such as Point to Point, Two-Way Radio and Mesh networks by fixing or replacing defective parts and install radio equipment to create wireless networks and fix any network problems that arise.
Skills and Experience:
Qualification Required:
Grade: 12
A+ and N+
CCNA qualification
Advanced computer literacy.
Preferred Qualification:
Valid driverâ??s license and own transport (Must have)
Passport (Must have)
Police clearance (Must have) 
Willing to travel and work shifts
Experience Required:
Minimum 3 years post qualification experience 
Must have Wireless / Telecoms experience
Key Accountabilities:
Duties/ Responsibilities:
Maintains strong knowledge of all products and services offered by the Company.
Maintains Customer wireless networks.
Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
Repair wireless equipment for the purpose of ensuring service is provided timely and appropriately to those customers needing services.
Completing paperwork, maintaining repair parts in inventory, maintaining confidentiality regarding information being processed or stored, and performing customer follow up.
Checking and dressing all connectors, cables and wires.
Checking and inspecting radios and antennas and feed equipment.
Checking and monitoring test logs to allow for preventative and pro-active actions.
Checking and clearing log files and memory/storage files when needed.
Producing statistics and management reports.
Provide first level support through taking calls and handling the resulting incidents.Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
Accurately log all tickets using the defined tracking software.
Troubleshooting and problem solving of customer issues (local and remote).
Hardware and Software â?? setup, repair, configure and troubleshoot.
Coordinate the evaluation, installation.
Support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall,server environment, DNS and desktop hardware and software applications.
Climb tower, ladders or operates lift equipment to install.
Performs signal strength tests and quality tests per guidelines.
Safety and Prevention planning and control.
IT Service Management processes.
Performing periodic maintenance that may include regularly checking all radio settings.
Produce accurate monthly, weekly and daily reports for customers with regards to incidents, requests and network performance.
Assisting with general tasks and administration or Ad-hoc tasks, incidents requests, changes o