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APS APL support engineer / IT Manufacturing Solutions AnalystThe IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within Ardagh Group Glass Packaging. The position works closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies.Requirements4 years experienceMS SQLServer Operating systemWork in Industrial Environment especially Glass and Metal ProductionSerial, TCP and other protocolsApplication support experience with Manufacturing applicationsTroubleshoot issues in glass production environmentResearch new developments and options to connect equipmentSupport plants in day to day business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTQ1N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1781131&xid=1108_179457
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INVESTMENT ANALYST (Pre-Investment) Century City, Cape TownCompetitive Package on Offer based on Qualification and years of relevant experience!Our Client, a reputable Investment Firm (Infrastructure Energy) is currently seeking to appoint an Investment Analyst to join their dynamic and growing team of professionals.One would describe you as being a numerically inclined problem solver who has the ability to analyse complex information whilst identifying risk. You are a highly articulate, self-motivated professional who has a committed work ethic, drive for excellent and the ability to perform well under deadline pressure. Key duties and responsibilities:Sector Research: Stay abreast of industry and / or sector developmentsDeal Origination: Build and maintain a network of deal sources within the early-stage investment ecosystem that regularly introduce high quality opportunities into the funds pipelineDeal evaluation: Manage a pipeline of potential investments at different stages of the screening process, with senior supportProject Management: Executing all of the above within a strongly project managed work process is essentialDeal execution, with support from senior support: Due diligence: Undertake focused research and analysis as part of the due diligence process to understand the growth potential of a mid-market business (including executing fundamental strategic analysis and applying sound business judgment to assess the market opportunity, the business model, and core team). Analyse historical financials and conduct financial modelling in order to value the company. Detail financial modelling as per the Companys Financial Modelling Standards. Own one or more workstreams with the Due Diligence Closing: Support the senior team in managing the process of Drafting, negotiation and execution of legal agreements; Effective transaction hand-over process and on-going collaboration with PIM and Administration teamsTrack market developments/press coverage and provide regular summary reportsAssisting with ad hoc duties as required by or assigned by Management and Senior TeamQualifications & Experience:B.Comm Finance related Degree / BSc Investment / CFA Graduate or related1-3 Years related experience in conducting due diligence, research and reading financial statement and market data, quantitative analysis on financial information, carrying out financial modelling and projection, drafting and writing research reports, ensure compliance regulations are metProven financial modelling experience gained Solid knowledge of MS Excel and MS Office as a wholeCandidates must have a vested interest in the investment / private equity / infrastructure industryStrong qualitative and quantitative valuation/analytical/financial skillsStrong interpersonal, teamwork and natural leadership skills To apply for this position, please email a detailed copy of your CVs to: Nicole Spamers:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQ3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787523&xid=1108_181471
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Are you ready to take the helm in driving sales, negotiating deals, and innovating within one of the leading retail giants in the Western Cape? Were on the lookout for a General Merchandise Buyer to revolutionize our approach to purchasing goods, ensuring we maintain our budgeted gross profit while exceeding expectations in every aisle.In the Western Cape retail scene, innovation, growth, and a commitment to excellence are paramount. Join a team where your ideas are valued, your skills are honed, and your impact is felt throughout the organization. The company offers a dynamic and fast-paced environment where every day brings new challenges and opportunities for growth.If youre ready to lead, innovate, and drive success in one of the most exciting retail environments, then we want to hear from you. Take the leap and be part of a team thats redefining the retail landscape, one aisle at a time.Apply now and lets shape the future of retail together!The Role: As a General Merchandise Buyer, youll be the strategic mastermind behind our product lineup. Your mission? To support and execute the National GM Strategy regionally, while developing and executing a Regional GM Strategy based on market data that will set the company apart from the competition. From negotiating deals and pricing to launching exciting new products, youll be the architect of sales success.Key Performance Areas:Support and execute regionally of the National GM Strategy.Develop and execute Regional GM Strategy based on relevant market data.Strategically drive sales to budget through full implementation of overall category strategy.Negotiate deals, pricing, promotional pricing, and new product launches.Continued innovation to develop category sales contribution to total sales.Daily analysis and response to key statistics.Manage and grow Retail margin in line with Budget.Manage recoveries in line with Budget.Maintain stockholding against budget (Days and Budget).Align Supplier Strategy with GM Category strategy and foster good trading relationships.Regular supplier strategic reviews and sales meetings.Ongoing Category Management.Skills/ Knowledge and Experience:MatricMarketing or similar tertiary education is advantageous.Knowledge of FMCGThrive in a competitive and pressurized environment.A Team Player with excellent People SkillsKnowledge of Buying Systems and processesStrong negotiating and interpersonal SkillsStrong Planning SkillsGood Financial SkillsGood Administrative SkillsGood Analytical SkillsGood Communication Skills (Verbal and written)Drivers License.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTYwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786767&xid=1109_185605
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Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0MTc4MTUwP3NvdXJjZT1ndW10cmVl&jid=1208300&xid=3514178150
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Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
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Performance parameters
Acquiring expertise on different document types (ID/DL/Passport/Visa…etc.) for more than 200 countriesTo check and verify customers’ credentials and feed them correctly in databaseTo identify and highlight fraudulent/fake/forged documentsTo meet Service Level Agreement, AHT and quality targetsTo report any bug or issue in CRMParticipate in ideation workshop and share improvement ideasAdaptable to learn new document type, process, concept and skillsEnsure adherence to process guidelines as per agreed quality standard on all SOPsEnsure that the assigned targets are achieved as per agreed SLAEnsure adherence to Company Policies and ProceduresShould be flexible to work in a 24/7 environmentEmployee Satisfaction, people development and moraleProcess performance – as per KSFs over the monthAttrition within target levelsImprovement in quality and productivityCustomer SatisfactionAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Manage teams and ensure quality and productivity targets are metDevelop strategies on the floor for reducing attrition and improving employee satisfactionDocumented monthly performance review of Assistant ManagersConduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for themMentor Agents and TLs for their growth and developmentDrive reward and recognition activity on the floorDrive process improvement activity on the floor using Process Excellence methodologyReview Performance of the KPIs on a near term basis and develop plans for improvement in performanceStay in touch with the Client at the Process Owner level on regular basis to review progressEnsure compliance with internal policies and procedures, external regulations and information security standards
Competencies & Skills
Prior Back Office ExperiencePeople management and leadership skillsCapability to conduct an appraisal discussionCapability to communicate with large teamsAppreciation of the domain needs of the process and its key driversReasonable level of business perspective regarding the internal functioning of a BPOGood clien...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTAwODI3ODc/c291cmNlPWd1bXRyZWU=&jid=377177&xid=250082787
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Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Customer Satisfaction - as per agreed Key Success Factors.Process performance – as per agreed KSFs.Attrition - as per agreed KSFs.Quality and productivity ImprovementLevel of subject matter expertise – To be able to support team queriesAny other essential function that may occur from time to time as directed by the Supervisor.
Responsibility:
Manage teams and ensure customer satisfaction, quality and productivity targets are metMotivate team members and control attritionComplaint and escalation managementMonitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyEnsure compliance with internal policies and procedures, external regulations and information security standards.Collect and provide data required for various audits like GI/Internal AuditEffectively manage queue and balancing of work loads
Competencies & Skills:
Knowledge of the function, process and systemsCoaching and Feedback abilityClear written and verbal communicationEffective operations managementCustomer Service Orientation.Quality Orientation.Empathy for effective on the job coaching and feedback.
Education Requirements:
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.Minimum 3 years of work experience in Business Process Off-shoring.Should have at least one year of supervisory experience in international Voice business, preferably in the Utilities & Gas or Insurance industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTMxMzg0OTE/c291cmNlPWd1bXRyZWU=&jid=1295977&xid=653138491
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The following Sales Reps are required
Sales Rep for Johannesburg, Cape Town (Muslim male), Free State (with a code 10 license), Port Elizabeth and KZN.
Main Purpose of the Job
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent
Knowledge & Experience
Achievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes / budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes / budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standardsEnsure that stock levels are monitored
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Main Goals & Objectives? Provide client communication as well as communication to production team? Confirm jobs as per defined by Pixelfaerie process? Adhering to all stipulated production and communications processes? Complete administrative documents, supplementary to the jobs? Ensure highest level of quality production output by adhering to client SLA requirements and owninternal quality criteria as part of the production process and as part of the defined KPI’s
Technical Competencies? Microsoft Office Proficiency? Proven experience in a customer service role? Industry related knowledge, specifically analytical? Graphical experience and knowledge advantageous? Passed Matric | Grade 12 or equivalent? Demonstrated ability to meet KPI’s as per agreement with Line Managers? Excellent communication skills? Proficiency in use of company specific software
Personal Competencies? Strong interpersonal | communication skills? Proven negotiation skills? Strong administrative skills? Strong dedication, self-motivation, self-drive and self-discipline? Results orientated, and deadline driven? Excellent time management skills? Attention to detail? Analytical as well as graphical approach to document production? Consistent high level of communication? Ability to handover jobs without loss of information? A proactive approach for continual personal development and improvement
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjYyOTM3NjQ3P3NvdXJjZT1ndW10cmVl&jid=377173&xid=2662937647
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An exciting opportunity exists for a candidate to join our Finance team to drive our company’s financial analysis and forecasting agenda.
The Financial Planning Analyst position will partner and provide financial support to the rest of the business focusing on forecasting and variance analysis, along with the ad hoc financial reporting and analysis working with the BI team. Forecasting and reporting are reviewed with senior leadership to provide guidance on opportunities, and risks, and to support key business decisions.
The role requires a strong understanding of financial principles and accounting systems. The candidate will be required to be detail-orientated and naturally analytical, excelling at showcasing logical thinking when compiling, analyzing, and presenting financial data and analysis.
Responsibilities:
End-to-end ownership of forecast/budgeting performance, and variance analysis providing qualitative and quantitative analysis and insights to guide the business on strategic decisionsForward planning – All financial and key performance indicator results associated with forecasts, budgets, and longer-term outlooks, including analysis and presentationsReviewing performance – Preparation of monthly/quarterly management reports and analysis to understand financial and key performance indicator trends compared to targets and challenge the status quo. Provide commentary to senior management
Maintain monthly KPIs for and provide timely advice on finance/business-related decisionsAssisting in developing and managing cost-effective business processes and policies including interpreting information to evaluate the efficiency of financial procedures/operationsKeeping informed of regulatory requirements and best practices in business planning and management accountingEnsuring that financial management policies and procedures adhere to internal and external standardsEngage with business HOD’s in the various strategic projects being undertaken in their respective areas to ensure projects are delivered as per planned timelinesDevelop, maintain, and distribute financial models as requiredAssist/prepare ad-hoc consolidated financial information and/or reports requested by executive management
Person Profile:
The successful candidate will be required to have the following skills and experience:
CA/CIMA/ACCA/ACA qualified (or equivalent), 3+ years’ experience in a similar roleProven track record of developing and implementing budget/forecasting models, including cash flow managementAdvanced financial modeling skillsGood knowledge of accounting principlesExpert in Microsoft Office applications, especially Excel with some experience in PowerPoint...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjIwOTE5NzMzP3NvdXJjZT1ndW10cmVl&jid=1305131&xid=1620919733
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We are looking for a Marketing Assistant to support the Brand Manager in developing and implementing effective brand-building strategies. The successful candidate will be a highly organized individual who has excellent attention to detail. The candidate must be creative, results orientated, and have a passion for all things related to Brand and Marketing. An analytical mind and research skills are essential to this job. You must be an excellent communicator and team player. Your goal will be to increase brand awareness through effective marketing plans and campaigns.
Responsibilities:
Support the Brand Manager and be a brand guardian of all branded elements e.g., visual, and verbal identity, marketing materials, and in-camp materials across all platforms- Print to DigitalPresent and execute creative ideas for marketing activitiesManage all branding, collateral on agent platforms including the Info Zone, Agent Zone, Dropbox, WETU, and SafariCataloguing and managing all brand assets e.g., photography, videography, and final branded materialsCoordinate marketing requests from RMM, sales, procurement, and other teams
Ability to take briefs from other departments, dissect the briefs and ensure that an in-depth brief is provided to whoever needs to action it e.g., designer, operations, or a third=party supplierTrack budgets to maximize gains and reduce costsManage supplier portfolio for procurement purposesManaging the payment processes between the regions we operate in e.g., CE, LPO and InvoicesPrepare reports on brand performance and quarterly outputFull procurement of brand needs e.g., sourcing suppliers, providing costs, presentations on branded items to meet brand production requirementsManage the daily tasks, brief the designer, and ensure deadlines are metUtilize the task management system and ensure all tasks are inputted onto this system for tracking and deadline settingProject assistance on key brand tasks for the financial year – Annual Report, Uniform, In-House Magazine, Branded items for Camp
Requirements:
Tertiary qualification in marketing with 3 – 5 years of experience in the brand spacePassionate about Positive Impact, conservation, and sustainabilityProven experience assisting senior team membersFamiliarity with the latest marketing trends and best practicesAbility to conduct research and analyze dataOrganizational skills and experience in meeting tight deadlinesAbility to deliver a consistently high level of workAbility to work well and consistently in high pressured situationsExcellent communication and teamwork skillsAbility to drive projects forward, manage a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc3ODI5MjE0P3NvdXJjZT1ndW10cmVl&jid=1305133&xid=1877829214
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JOB DESCRIPTION
The IT Team Leader will play an integral role in driving the support team to deliver on agreed SLA targetsCommunicates company goals, safety practices, and deadlines to the IT teamMotivates team members and assesses performanceKeeps management updated on team performanceCommunicates concerns and policies among management and team membersResponsible for facilitating Daily Team huddles, prioritizing tasks based on business requirements as well as being accountable for performance of Team goals
KEY PERFORMANCE AREAS
Maintains service and quality levels according to the company’s business standards, processes and proceduresDocument Standard Operating procedures and processes relating to client specific systemsManages the client’s expectations with regards to break-fix calls and service requestsDevelops and maintains a professional working relationship with the client on behalf of the companyResolves all calls logged by the Call Centre Agents and Back Office staff, relating to desk-top issues and ensuring done within SLAEscalates calls to the relative partiesInstall’s Desktop and Server PlatformsConfirms Call resolution with client before resolving of the callInvestigates and reports on incidents relating to server, desktop and telephony queries and systemsLiaises with 3rd party vendors to resolve escalated and problems and queriesCoaches and provides ongoing support of direct reportsManages direct reports’ performanceDocuments direct reports’ Personal Development PlansProvides regular feedback on performanceDevelops performance promises for all direct reports and conducts midyear and annual performance reviewsEnsures that all Human Resources policies and procedures are observedConvenes regular Client Contract Manager and service provider meetings to monitor and enhance performance and maintains highest customer satisfactionConducts and provides monthly care reports to Client Contract ManagerProvides monthly and quarterly reportsConducts continual service improvement studies within the environmentDrives standards such as ITIL and ISO within the CSA business and ensures adherence to best practicesUnderstands the customer business and processesConstantly reviews existing processes and improves where necessaryImplements policies, processes, procedures, and workflow instructionsEnsures the Operations are supported in a standardized and consistent mannerImplements, maintains, and manages the cascading of all relevant company policies & procedures to team membersReports all Health & Safety incidents to the Occupation...
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As a SEO Specialist, your responsibilities will include, but will not be limited to:
We’re seeking a digital native and SEO expert who has completed:
Bachelors degree in marketing, communications, journalism IT/computer science or related or 3 years solid experienceProficient in Google Analytics (certification a plus)Google Adwords (one or more of the adwords certifications)Additional SEO courses through a major online learning platforms would be advantageous
The specific responsibilities will include, but will not be limited to:
Successful planning, delivery and measurement of all SEO related projectsManage SEO tasks and ensuring they meet deadlinesContribute towards the SEO strategy on a weekly/monthly/quarterly/yearly basisIncrease organic traffic (overall and/or specific web campaigns, depending on priorities)Increase organic enquiries (overall and/or specific web campaigns, depending on priorities)Increase organic conversion rate (overall and/or specific web campaigns, depending on priorities)Drive strategies that will increase organic revenueSuccessfully collaborate with and action technical SEO issuesEnsure SEO is implemented for all relevant sub-brandsKeeping ClickUp (task management tool) updated and ensuring the SEO team complete all tasks in this toolAttend weekly/biweekly web dev scrums, sprint planning and retrospectivesCommunicating with the Head of Marketing about team performance, project updates, etc.
REQUIREMENTS
Our ideal SEO Specialist will possess:
Strong technical SEO knowledge and experience, especially working on big websitesStrong analytics Interpretation skillsStrong project management skillsStrong task prioritisationStrong communication and reporting skillsStrong analytics skills (Google Analytics, Google Search Console, Google Data Studio, SEO related tools, etc)Good working knowledge of other digital marketing mix e.g. Social Media, Content, PPC, Referral, Affiliate, UXIntermediate HTML SkillsStrong competitor and website analysis skillsStrong understanding of Google’s algorithmsStrong understanding of SEO best practicesUnderstanding of how other channels impact SEOKnowledge of agile methodology
Please note that this position is only available to SA citizens & SA permanent residents and preference will be given to previously disadvantaged individuals.
As per the Company’s Covid-19 Policy, we only proceed with candidates who are either fully vaccinated or w...
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Description
A new and challenging opportunity has arisen for a Partner Manager to join our dynamic and busy Services Partnering Team within our Commercial & Delivery Assurance Division.
The successful individual will be responsible for delivering Partner Management, Business Management, Commercial and Program management with our key partners within the Managed and Professional Services businesses across our International business.
The role is highly varied and will operate across the Computacenter Group to manage sales opportunities requiring partner outcomes, interfacing with a number of sales, service management and customer solution design teams.
This position does not carry line management responsibility, and will have no direct reports.
Requirements:
Main Responsibilities
To work with Sales, Service Management and Solution Design teams to develop Partner Service outcomes, by developing partner relationships, commercial management of the solution, contract and SoW management.
To understand, develop, retain and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments.
To commercially manage the partner eco-system, that drives competitive advantage for our business and provides our customers with long term value. Developing frameworks, agreements and pricing strategies that keep us relevant and competitive in the market.
To understand and drive the service catalogue across both business and service lines that enable us to drive partner outcomes across the scope of the business, both domestically and internationally.
Provide regular measurement and monitoring to ensure commercial and contractual risks are mitigated and managed.
Drive our partner eco-system to deliver Continual Service Improvement, balancing costs and quality appropriate to the service and customer requirement.
Will be working with a UK & DE team remotely
The Ideal Candidate
Able to speak and read in German (Essential)
Experience of managing a partner, or partner eco-system for commercial and contractual purposes across International business.
Experience of managing multiple stakeholders to drive programmatic success
Experience of working in an international business with multiple service lines
Proven experience of delivering high standards of customer service
Excellent interpersonal, literacy and numeracy skills and ability to build relationships at all levels
Excellent commercial management skills, with proven track record
Ability to learn, develop and grow in a fast paced environment
Willingness to ‘get things done’, with a high level of adaptability and flexibility
Excellent presentation and communication skills with the ability to proact...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODEzMTM0MTk4P3NvdXJjZT1ndW10cmVl&jid=377161&xid=1813134198
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Description: A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights Team within the BP&O Optimisation Department.
The Proactive Insights Team main objective is to issue prevention, automation or to reduce effort for the company and our customers. This is achieved by using ITIL proactive problem methodology, enhanced tooling, and robust processes.
Requirements:
As a Proactive Problem Manager, you are required to:
Be enthusiastic and drive a proactive, pre-emptive and automation culture, focused on reducing reported Incident volumes as well as system events and improved user experience.Have a good understanding and experience of using ITSM tools to facilitate Problem Management.Be responsible for managing and prioritising your own workload and identifying successful proactive Problem opportunities.Drive root cause analysis for the Problems opportunities identified towards issue removal, automation, and effort reduction, in line with the defined Computacenter Problem Management process using ITIL framework.Produce high level reporting and business updates to both Computacenter and our customers, which Cleary define the value added from the service.Maintain a proactive Problem tracker and ensure all Problem opportunities are documented in the ITSM toolsetBuild and maintain relationships with key operational teams such as, Reactive Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team and all functions within Optimisation.
Qualifications/Experience/Sills:
Experience of ITIL framework, preferably with prior exposure to Problem Management and Incident Management rolesIntermediate skills using Microsoft Word, Excel and Outlook with previous exposure to Teams and SharePoint desirableWorking knowledge of Service Now and BMC Remedy ITSM toolsExposure or knowledge of data analytic tools such as Power BI and NexthinkDesire to expand abilities in data analysis and proactive problem solving.Ability to deliver successfully within predefined timescales.A self-starter, who can take the imitative but also able to collaborate within a team.Excellent verbal and written communication with the ability to pitch communications (verbally and written) for different audiences.Effective time management, organisational and workload management skills to ensure delivering work is not effected by the volume of work or conflicting priorities.Ability to present in a professional and business-like manner to internal and external customersAbility to manage confidential information w...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDExNjA3NzcwP3NvdXJjZT1ndW10cmVl&jid=1296775&xid=1411607770
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An opportunity for an experienced team lead has become available; to take responsibility for the team’s culture, environment, and overall growth of the people.
As team lead you will be responsible for the team’s execution, quality of code, and cadence at which code is produced.
Join us in building products that make it easier for people to find work and provide services.
The software will serve users in multiple countries & languages.
What you will be doing:
Oversee a team of engineers to deliver on the product roadmapDrive software development activities to meet schedules and timelinesProvide guidance and mentorship to the engineering teamDrive requirement analysis, collaboration, and designConduct regular one on ones with members of the teamManage performance and provide key feedback and assistanceResearch best practices, new tools, and technologies and facilitate context sharing with the team
Requirements:
5+ years of experience building software in a startup environment2+ years of people management experiencePrevious experience leading development teamsAbility to collaborate with cross-functional teamsProject management skillsAbility to complete all the phases of the software development lifecycle
Added Advantage:
Application of agile development processes in a leadership capacity
Perks:
Contribution towards Medical aid planPension planFree monthly home cleaningAccess to free emotional and psychosocial support
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjU5MzUyNDE0P3NvdXJjZT1ndW10cmVl&jid=1208301&xid=3659352414
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Purpose of the Role
As a Growth Manager, you will be responsible for conducting discovery and demo calls and for signing new accounts.
The main focus is to generate new accounts as a result of the company’s outbound activities:
Reach out to prospects who responded to our outbound campaigns (we don’t do cold calling) and establish, develop and maintain positive business and customer relationshipsArrange discovery or demo calls with potential clientsConduct discovery and demo calls with prospective clients once enough experience has been gained. This means you’ll be consulting and negotiating deals with potential customers. Be comfortable to deal with successful, hardworking people who are looking for solutions that will make their life easier.You will be responsible for your own sales pipeline to get the most out of the contacts assigned to you: learn hunting practices to enable growth.Work as a team: You’ll be part of a fast paced Growth Team but will also work closely with the delivery Delivery team support them on tactical and strategic growth opportunities arising from existing accounts.Career path: We offer an opportunity to become a client service director and service our biggest clients with all their projectsYou will be reporting directly to the CEO and will gain invaluable insights and learnings into the business and all facets of sales and marketing
The Company
We are a Tech Start-Up of 20 people with offices in Switzerland & Cape Town. Our Solutions help CMOs and marketing professionals who mainly meet their customers online, to produce digital assets 30% faster & 50% cheaper.
Each month we help our clients to simplify creative production at scale while increasing their conversion rates driving ROI for our clients. We service large accounts such as MIGROS, kaiser + kraft or Liechtensteinische Landesbank.
We are part of 1% for the Planet and as a company are thus contributing to the wellbeing of the planet and nature giving back.
If you can check the following boxes, we would love to hear from you
You have a Client-oriented A-Level personality - You are motivated by helping and making a difference for other people.You have experience in sales and/or account management (preferably in digital marketing)You complete tasks on time and voraciously hit targets yourselfYou have excellent written and verbal communication skills in German and EnglishYou are a strong communicator who is patient and kind and not afraid of difficult conversations.You can learn with ease and hold the capacity to manage a lot of informationYou have a results-driven mindset and the ability to consistently meet or exceed sales targets
If this describes you and gets...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU0NDc1ODU4P3NvdXJjZT1ndW10cmVl&jid=1507626&xid=3954475858
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Role
Over the last few years, our client has invested significantly in its IT infrastructure. As a business we believe that our IT systems provide us with a competitive advantage in the marketplace. In order to benefit from this, we need to ensure that staff are appropriately trained and can make full use of the systems at our disposal. The role of the Systems Trainer in this strategy is twofold:
Provide systems training on the various platforms and software solutions that the business uses
Help drive a culture that embraces the use of technology in the business.
A key objective for the incumbent will be to link all training back to the greater strategy of the business. This is key both from the point of ensuring that the training is solution-oriented and in terms of staff understanding how what they are being trained on contributes towards the greater business objectives
Responsibilities
Responsible for driving and facilitating all our clients Window training within the business.Work closely with the Head of Reservations, Reservations Managers & Operations Managers to drive a targeted Window training program within the reservations team.Work closely with the Head of Yield and Revenue Management and the Head of Reservations to identify specific areas for training.Work closely with the sales team to ensure that they understand the basic workings of the Window and are in turn, able to train agents on how to make the most of the Window so as to create efficiencies both in their business and in ours.Where required, facilitate external training on our Clients Window.Responsible for training new staff on how to use our clients Window.
Training
Where necessary, provide itrvl training to reservations staff whose agents are working on itrvl.Provide training to the sales team so that they are able to both conduct demos on the itrvl platform and also sell the benefits of the platform to prospective agents.Where required, assist with external training on the itrvl platform.Responsible for training new staff on itrvl.
Internal systems trainingWork closely with the IT department to identify key areas for training on the internal systems used by the business. These include, but are not limited to:MS TeamsSharepointMS OutlookMS OfficeMS OneDriveMimecastZoomWebinar softwarePipeDrive where applicableQlikviewFacilitate training on the software solutions listed above to ensure that the business is making best use of the solutions provided and that best practice is being followed.Provide training on general IT protocols such as filing protocols, ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA2MTQwNzI/c291cmNlPWd1bXRyZWU=&jid=1316488&xid=300614072
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ROLE OVERVIEW
An exciting opportunity exists for a candidate to join our Finance team to drive the company’s financial analysis and forecasting agendaThe Senior Management Accountant position will partner and provide financial support to the rest of the business focusing on forecasting and variance analysis, along with ad hoc financial reporting and analysis working with the BI teamThe role requires a strong understanding of financial principles and accounting systems. The candidate will be required to be detail-orientated and naturally analytical, excelling at showcasing logical thinking when compiling, analysing and presenting financial data and analysis
SKILLS & EXPERIENCE
CIMA / ACCA / ACA qualified (or equivalent)3+ Years’ experience in a similar roleGood knowledge of management accounting principlesProven track record of managing budget / forecasting models, including ash flow managementExcellent knowledge of Microsoft Office applications, especially Excel with some experience in PowerPointStrong analytical and problem-solving skillsAdvanced financial modelling skills
KEY ACCOUNTABILITIES
Preparation of forecast / budgeting, performance and variance analysis providing qualitative and quantitative analysis and insights to guide the business on strategic decisionsForward planning – Reporting on key performance indicator results associated with forecasts, budgets and longer-term outlooks, including analysis and presentationsReviewing performance – Preparation of monthly / quarterly management reports and analysis to understand financial and key performance indicator trends compared to targets and challenge the status quo. Provide commentary to Senior ManagementMaintain monthly KPI’s for finance / business-related decisionsAssisting in developing and managing cost-effective business processes and policies including interpreting information to evaluate the efficiency of financial procedures / operationsDevelop, maintain and distribute financial models as requiredAssist / prepare ad-hoc consolidated financial information and / or reports requested by Management
PREFERRED REQUIREMENTS
Ability to challenge existing processes and ways of workingExcellent verbal and written communication skills – ability to explain complex financial informationStrong interpersonal skillsStrong analytical skills with the ability to synergistically integrate the details into a big-picture viewMust be proactive with the ability to multi-task and work under tight deadlinesFlexible and innovation-hungry, embracing change positivelyRight attitude and passion for the role: exhibit e...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzk4MTQ4MDQ4P3NvdXJjZT1ndW10cmVl&jid=1417159&xid=2798148048
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PURPOSE OF THE JOB
This role is responsible for proactively leading all aspects of tactical HR support for managers and employees within the designated country.The HR BP will also support the National HR Manager on identifying and executing initiatives that will enable business performance i.e. talent management, engagement and performance.The HR BP will partner directly with functional business teams and be proactive in working with managers to maximise people performance.The HR BP understands the business beyond the HR function and influences the overall organisation to ensure superior operations and business outcomes.
KEY RESPONSIBILITIES
Business Partner
Works as a partner for People Managers, to give input, influence direction, and challenge plans with the goal to achieve and exceed business targets. Support on any people related plans, managing the impact and change implications.Provide insight and data analysis on people related measures to guide and develop key people focus areas for the businessSupport and advise on the implementation of Global HR ToolsUse data insights and analytic tools to provide HR input for the business planning process.Demonstrate and track progress of HR people initiatives, key market trends observed, and implement solutions to support the business in its goals.
Recruitment
Ensure a first-class recruitment and selection process experience for both candidates and People Managers, by owning, and ensuring accurate information for the recruitment process, resulting in targeted and quality recruitmentPartner with People Managers to drive efficient Recruitment process through fully trained Managers on end-to-end processManaging the internal, external and company HQ stakeholders in the process, through effective communicationEnsure functional expertise in Talent Acquisition, cultivating pipelines aligned to digital / technology, and ensure targeted approach to passive candidatesConduct professional Performance / Strengths based interviews (utilise Case Studies, Candidate Testing & Reference Tests)Keeping abreast of market research trends and beverage industry dynamics, impacting on recruitment & reporting to National HR Manager to develop targeted initiativesManage the full Comp & Benefits (Offer process) with Hiring Manager, candidate and Global C&B
Talent Management & Development
Collaborate with People Managers to identify opportunities for talent needs. Based on this, determine, source and arrange the relevant training intervention suitedSupport the implementation of global training initiative...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTc5MTc2Nzc1P3NvdXJjZT1ndW10cmVl&jid=1497802&xid=2979176775
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