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Deli Manager – Job DescriptionLocation: Milk on the Beach / (or your venue name) Position: Full-Time Reports to: General Manager / Head Chef OverviewThe Deli Manager is responsible for overseeing the daily operations of the deli section, ensuring consistently high-quality food, exceptional service, efficient production, and a clean, organised work environment. This role requires strong leadership, excellent product knowledge, and the ability to maintain high standards while managing staff, stock, and customer interactions. Key Responsibilities1. Deli Operations Oversee daily deli production, preparation, and presentation. Ensure all products meet quality, freshness, and portion standards. Maintain food safety, hygiene, and cleaning standards according to company and legal requirements. Manage deli displays to ensure they are attractive, full, and well-organised. 2. Staff Leadership Train, supervise, and support deli team members. Create daily station plans and task allocations. Monitor staff performance, providing coaching and disciplinary action when required. Ensure excellent teamwork and communication across the kitchen and front-of-house. 3. Customer Service Deliver friendly, efficient, and professional service. Handle customer questions, requests, and complaints effectively. Communicate daily specials, product information, allergens, and recommendations confidently. 4. Inventory & Stock Control Manage ordering, receiving, and stock rotation for all deli items. Conduct regular stock takes and maintain accurate records. Reduce wastage through proper planning and portioning. Work with suppliers to ensure consistent quality and cost control. 5. Administration & Reporting Maintain product costings, recipe files, and production sheets. Assist with menu development and seasonal deli offerings. Monitor sales performance and recommend improvements. Ensure compliance with all health and safety regulations. Skills & Competencies Strong food knowledge, especially in deli items, cured meats, cheeses, salads, and baked goods. Excellent leadership, communication, and organisational skills. Ability to multitask in a fast-paced environment. Attention to detail and a passion for quality. Customer-focused mindset with strong problem-solving ability. Computer literacy (POS, stock systems, basic reporting). Qualifications & Experience Minimum 2–3 years’ experience in a deli, café, or food retail environment. Prior management/supervisory experience required. Knowledge of food safety, HACCP, and hygiene standards. Culinary training or certification is an advantage. Personal Attributes Friendly, approachable, and confident. Passionate about fresh, quality food. Reliable, punctual, and self-motivated. Strong sense of ownership and pride in work. Calm under pressure and solution-orientated.To apply send CV to jacques@milkonthebeach.co.za or petri@milkonthebeach.co.za

Hermanus

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Role: Senior Catering ManagerLocation: Hermanus Western CapeSalary: TBCWhat your days might look like:Steering a full kitchen and coffee shop operation no two days are ever the sameSupporting your team with hands-on guidance and honest leadershipBalancing the books, stock, and schedules while still making time for a customer conversationCoordinating functions that make people feel seen, celebrated, and cared forOverseeing customer accounts and ensuring efficient, accurate billingKeeping things clean, safe, and always up to standard from the laundry to the last cup of coffeeUpholding food safety, hygiene, and quality standardsManaging suppliers, deliveries, and budget controls with precisionWho you are:A seasoned leader with at least 58 years experience in a similar senior management role ideally in a hospital, healthcare, or high-volume catering environmentStrong understanding of kitchen operations, stock control, portioning, waste reduction, and menu costingExperience in running a coffee shop, with a focus on customer service, quality control, and daily operationsSkilled in coordinating functions and events from planning to executionKnowledgeable in special dietary requirements and how to integrate them into menu planning and serviceProficient in Point-of-Sale systems, stock systems, and general computer literacy (MS Office, email, basic reporting)Experienced in HR processes, including payroll, discipline, staff supervision, and performance managementFamiliar with labour legislation and basic Industrial Relations (IR) proceduresExcellent communicator fluent in both English and AfrikaansWell-organised, solution-oriented, and calm under pressureAble and willing to work evenings, weekends, and public holidaysA natural people-person who builds strong relationships with clients, staff, and suppliersOut-of-the-box thinker who thrives in environments where no two days are the sameMust have a valid drivers licence and own transportA formal qualification in Culinary Arts, Hospitality Management, or a related field will be a strong advantageWhy this role matters:Because here, food is more than nourishment, its connection. Service is more than duty, its dignity. And we believe the right person in this role will do more than manage, theyll lead a team that genuinely cares.If this sounds like your kind of challenge, dont wait. https://www.executiveplacements.com/Jobs/S/Senior-Catering-Manager-1201362-Job-Search-07-08-2025-16-09-41-PM.asp?sid=gumtree

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Hermanus

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