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Results for customer services manager in Find Customer Serivce Jobs in KwaZulu-Natal
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
9d
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
9d
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Good day We are looking for a Site manager for Meondo Holdings Based at BMW Pinetown for the cleaning sectorCandidates must be Indian male or female ages between 34 and 44years Sober habits Own reliable transportation To manage a team of 10 staff in the washbay and cleaning To lead the team with great customer Service skills Must be able to liase with client and provide feedback to head office Must be able to send pictures and videos on the relevant work groupsTo report all building maintenance issues upon discovery To report machine service issue to the procurement team and log call outs To counsel and discipline team members when required To order, manage and dilute chemicals Daily site inspection and reports Must be able to train on all relevant machines and offer training to the team To manage and fill out Timesheets correctly and draw weekend schedules Please only reply if you have a background in the cleaning Sector No time wasters please Send CVs directly to christina79pillay@gmail.com Or whatsapp 065 5625322 Thank you
7d
If you are honest and hard working, have a code 10 licence and not afraid to get dirty then this job may be for you (the job involves getting into roofs and climbing under floors). We are a large and stable Pest Management Company, with the usual benefits (pension and medical), and are looking for candidates with a proven track record of long-standing service. Experience in our field is preferred.Please attach a 2 page CV in reply to this advert should you wish to apply for the position.
9d
We require a vibrant individual to assist with sublimation printing and branding duties at our store. The ideal candidate would have some design knowledge and experience with printing and sublimation. Candidate should live in the area. Will also be managing the store and assisting customers Experience with sublimation is essential Salary per month : 5000-7000
13d
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FORECOURT SUPERVISOR REQUIRED FOR SERVICE STATION IN WESTVILLE. TIMES 7.30AM-4.30PM MON-FRIEMAIL CV actebis@iafrica.com
17d
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We are currently seeking a Project Manager to join our team. You will be required, but not limited to Managing one of the sites.We are seeking someone with the following skills or experience:- Experience in waste management - collection, handling, transportation and disposal. - Ability to manage a team - Have excellent time management and willing to work overtime when required. - Able to work shifts in accordance with site requirements.Please provide below documentation:- Comprehensive CV- NQF level 5/6 certification - Copy of Certified ID- Valid References Email to cv@topnnos.co.za
3d
2
Join our team at Elite Hair and Beauty, as we seek a dynamic individual to manage our front desk with a warm smile and professional demeanour. As our receptionist, you'll be the face of our salon, responsible for welcoming clients, coordinating appointments via phone, email, and social media, managing payments, and ensuring the overall well-being of our establishment. We're looking for someone with exceptional people skills, efficient computer proficiency, clear communication abilities, and a knack for delegation. Own transportation is a must. For consideration, please email Dylan at dylan@elitehair.co.za. This full-time position is available starting May 14, 2024.
3d
1
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Looking for an operations and sales manager to operate our storage facility. The perfect candidate is a self starter and is able to work independently, make decisions and is good with sales. Prior self storage experience is preferred. If this is you please send your CV
5d
4
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We are a business in Gardens looking for someone warm, funny and passionate about people to help manage our cutting edge wellness and massage studio. We have been operating for 14 years and were listed as one of the "Top 20 Reasons to Visit South Africa". Our concept offers traditional Thai massage and Shiatsu in a contemporary designed space like no other. Our sister company blends it's own teas in Cape Town which is distributed around the world. Bonus if you have a background in massage, but this is not a requirement. Please forward an updated CV to massagefohmanager@gmail.com and once processed we will contact a short list of candidates.
7d
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Job descriptionLooking for a qualified Mechanic for our Branch in Kraaifontein, Brackenfell North.Working hours:MONDAY to FRIDAY: 07:00 – 17:30SATURDAY: 08:00 – 13:00Duties includes but not limited to:Servicing of light motor vehicles, LDV’s and 4x4’s.General mechanical repairs.Inspecting and reporting in writing ALL vehicle faults and defects.Test driving vehicles if approved to do so.Following instructions from manager.Be responsible for all tools and equipment, both your own toolbox and the workshops tools.Jacking up the vehicles with the safety measures in place.Using hydraulic and power tools with care and safety.Executing all work in a safe mannerMust be able to write a detailed Job CardPreviously worked for Car service city will be an advantageemail cv to stonewood@carservicecity.co.zaJob Type: Full-timeEducation:Certificate (Preferred)
10d
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Join our dynamic team as a Service Administrator and Office
Assistant. If you are passionate about process, accuracy, and excellent
communication, this role is perfect for you. As a key player in our successful security company, based in
Randburg, Gauteng, you will enjoy a permanent intermediate position with
exciting responsibilities, these include:·
direct reporting to the Managing Director and
Financial Director·
Front-line communication between clients and
Ringmaster Security·
Scheduling, documenting, and promptly attending
to service call-outs·
Ensuring accurate allocation and filing of job
cards·
Following up on incomplete or pending service
calls·
Submitting client quotes ·
Managing purchase orders (getting competitive
pricing from suppliers and preparing purchase orders accordingly)·
Managing and maintaining repairs. To be considered for this role, you must have:·
Matric or equivalent qualification ·
Valid driver's license with own transport·
Proficiency in MS Office (Word, Excel &
Outlook)·
Three years of relevant administration
experience ·
Strong written and interpersonal communication
skills ·
Organizational, dynamic, goal-driven, and
hands-on approach·
The ability to thrive under pressure and
collaborate as a team player.
We offer a competitive salary package aligned
with market standards. Don't miss this opportunity to contribute to our
company's success while growing your career. Apply now to become part of our
dedicated team!
20d
1
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Hi my name is karabo. I worked as sale consultant, supervisor in retail for more than 5 years. I've got the experience as was always working next to my manager most time and dealing management work for the store . I'm highly focused and make means to excel what I'm catered to complete. Good selling skills and mend targets energetic and people's person. I'll be greatful if I'm seeing as good candidate. I'm available anytime I'm around pretoria.
20d
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We
are seeking experienced Debt Collections Agents to join our team, as a Debt
Collections Agent, you will be responsible for managing and collecting outstanding debts from our clients. Ideal candidates should have previous experience in bank and municipality debt collections.
**Responsibilities:**
· A minimum of
1 year working experience within an inbound / outbound debt collections
environment
· proven track
record,
Credit and clear criminal
recordGrade 12 qualifiedExcalibur 4 Strong communication skillsTarget drivenHigh level of integrityBasic / intermediate
computer skillsStrong work ethicSelf-motivatedAble to work under pressureNo absenteeism or misconduct
issues
Key Performance areas
To negotiate with arrears account customers to
maximise debt recovery and profitabilityEnsure that allocated debt collection targets
are achievedUse effective communication and negotiation to
ensure successful commitments to pay (PTP- Promise to pay)Follow up daily on progress of the PTP's and
the respective statuses to optimise debt collectionsBasic Salary PLUS excellent commission
structure
Should you meet the
abovementioned criteria and would like to apply for this position, please
forward and updated cv and motivational letter, indicating the position you are
applying for, to our HR Department via email : Queries@mkrsolutions.co.za
20d
VACANCYELECTRICAL HARDWARE SUPERVISOR DUTIES Employee Management Hardware SalesProject Planning Supplier management Solar and Batteries Sales Website Updating SubContractor Management REQUIREMENTS Sales Diploma/N3 Electrical/ Any other DiplomaElectrical, Solar and Battery Hardware Sales experience Able to commute to and from Blairgowrie Randburg Experience with Customer Care Project Planning skillsWebsite Updating ExperienceCode 8 driving licence If you meet the above requirements please send your CV to: sales@densipowersolutions.co.za
24d
VERIFIED
1
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We are
seeking a proficient Debt Review Administrator to join our team. The ideal
candidate must have experience in debt review administration, particularly in
handling legal processes (filing of NCT Apps & Magistrate Apps), Capturing
& chasing of COB’s, and providing exceptional client services. If you have
a knack for negotiations, excellent client relations services, possess
excellent communication skills, and thrive in a regulated environment, we want
to hear from you.
Responsibilities:
Process
legal administration related to debt review efficiently and accurately.
Provide
outstanding client services, ensuring clear, respectful, and persuasive
communication via telephone and written correspondence.
Utilize
negotiation skills to reach favorable outcomes for both clients and the
company.
Demonstrate
proficiency in operating computer systems and peripherals at acceptable speeds.
Undertake
additional duties as required beyond the scope of the job.
Maintain
accurate records and systems, ensuring precision and attention to detail.
Display
numeracy and literacy skills to prevent errors in tasks.
Experience
Required:
Previous
experience in debt review administration is essential.
Prior
customer service experience is highly desirable.
Familiarity
with working in a regulated environment is preferred.
Matric
Behavioral
Traits Required:
Exhibit a
high degree of patience and assertiveness with excellent rapport-building
skills.
Actively
participate in team activities, contributing positively to team dynamics.
Take pride
in work and demonstrate a commitment to quality assurance, setting an example
for others.
Maintain
effective time management skills to meet deadlines efficiently.
Possess a
positive attitude.
Display
effective emotional intelligence (EQ) in dealing with various situations.
Be a
flexible team player who is self-motivated and adaptable to changing
circumstances.
If you meet
these qualifications and are ready to contribute to a dynamic team environment,
please submit your resume and cover letter to info@debthelper.co.za / bongo@debthelper.co.za
We look forward to welcoming the newest member of our
team!
24d
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Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
1mo
All you need is just your mobile phone process and purchase order, in your free time.
1mo
1
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We are hiring a reservationist who will work in our customer service and takes reservations for customers. To typically work at a front desk of our Hotel in a customer-facing position. To assist customers over the phone and in person, answering their questions and organizing their travel or reservation plans.DutiesOversee reservations staff in their duties.Manage room bookings for large events, like weddings or other functions.Supervise billing arrangements.Handle inventories for the rooms of the hotel.Train new staff on the reservations processes.RequirementsComputer skillsOrganizationCommunication skillsMultitaskingStrong leadership skillsPositive mindsetGood teamwork skillsQualified persons should kindly forward their CV/Resumes via email.Email: perezrocio.jobs@gmail.com
7mo
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