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Claims & Customer Experience Expert (Must know/love cycling/bicycles!)Join a specialist cycling insurance team supporting Australian customersStellenbosch | R20,000 to R30,000 Basic + CommissionAbout Our ClientThis cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team delivers a high-touch, end-to-end service centred on efficiency, accuracy, and an excellent customer experience. The environment is energetic, customer-obsessed, and suited to individuals who enjoy fast-paced work with international exposure.The Role: Claims & Customer Experience ExpertThis role exists to manage and deliver an end-to-end claims service for cycling customers while ensuring compliance with policies, regulations, and internal processes. You will guide customers through the full claims journey from first contact to evidence gathering, validation, quoting, and replacement facilitation while supporting the broader AU/NZ team with technical insight. The focus is on accuracy, exceptional service, fraud detection, and seamless coordination to ensure every claim is handled efficiently and professionally.Key ResponsibilitiesManage full end-to-end claims processes, from initial contact to settlementGather and validate evidence, review documentation, and quote correct replacementsFacilitate the replacement process in line with policy limits and guidelinesIdentify and escalate any fraudulent or non-compliant claimsProvide technical claims support to the AU/NZ team, including bicycle-related knowledgeDeliver a professional, customer-first experience throughout every interactionEnsure all claims are processed in compliance with relevant policies and regulationsAbout You1 to 3 years of experience in a customer service, claims, insurance, or cycling-related environmentExperience handling end-to-end customer processes or administrative workflowsStrong attention to detail with the ability to validate evidence and follow structured proceduresCustomer-focused, proactive, and confident communicatorAble to work efficiently in a fast-paced environment with international teamsCycling knowledge, insurance experience, or a three-year degree would be advantageous
https://www.jobplacements.com/Jobs/C/Claims--Customer-Experience-Expert--Must-knowlov-1245175-Job-Search-12-8-2025-5-36-43-AM.asp?sid=gumtree
10h
Job Placements
1
Kickstart your career in Marketing with Novelty Anchors.If youre sharp and ready to grow within dynamic environment, this is your opportunity to support business operations, drive performance, and grow into a leadership role. Job Description:Support our marketing team to keep sales operations running smoothly .Work closely with team leaders and agents to drive performance and engagement.Skill development- deepen your knowledge in the marketing industry.Helps you to gain more public speaking and a high confidence level.Engaging with customers/clients on a day to day basisEducate customer on product features.Assist customers with enquiries What were looking for:Strong communicating skillsMatric required, NQF LEVEL 4, business studies or financial services is a plus.Energetic, outgoing, and enthusiastic personality. If youre ready to bring your skill to our team, and take your career to another level youre more than welcome to apply with us. Cant wait to welcome you to our team.
https://www.jobplacements.com/Jobs/C/Customer-Service-Entry-level-1243599-Job-Search-12-1-2025-9-24-07-AM.asp?sid=gumtree
7d
Job Placements
1
1
Senior Content Writer Luxury Travel & ConservationCraft stories that connect the world to AfricaCape Town District 6 | R25,000 - R30,000 | Hybrid Work ModelAbout Our ClientOur client is a purpose-driven, luxury travel brand curating bespoke African experiences with a deep commitment to conservation, community upliftment, and sustainable tourism. With a footprint across the continent and a creative HQ in Cape Town, theyre redefining travel storytelling by blending culture, nature, and impact into every itinerary and campaign.The Role: Senior Content WriterAs the Senior Content Writer, youll be the strategic voice behind compelling narratives that bring Africas most breathtaking travel experiences to life. Your work will shape brand perception, inspire global travellers, and support conservation-focused tourism. Beyond crafting words, youll mentor a team of writers, lead cross-functional collaborations, and set high editorial standards across digital and print channels.Key ResponsibilitiesMinimum 3-5 years experience in content writing or editorial rolesOwn and evolve the brand voice across web, email, blog, social media, and print contentProduce high-quality, original, and engaging content optimised for SEO and geo-targetingCollaborate with design, CRM, and marketing teams to deliver cohesive, cross-platform campaignsMentor and guide junior writers, offering feedback and skill development supportStreamline editorial workflows and ensure content is consistently aligned with brand standardsLeverage AI-assisted tools and performance data to improve content impact and efficiencyAbout YouBachelors degree in Journalism, Communications, Literature, or similar field3-5 years of experience in travel, lifestyle, or conservation content writingExpert in storytelling, editing, and maintaining a consistent brand voiceStrong knowledge of SEO and content performance toolsExperience leading or mentoring content teams in fast-paced environmentsPassionate about Africa, sustainability, and impactful storytellingHighly organised with the ability to manage multiple priorities and deadlinesWhats on OfferCompetitive salary package4% pension contribution20 days paid annual leaveFlexible hybrid work arrangement (Cape Town-based)Exclusive travel discounts across Africa for you and your familyA mission-driven team with creative freedom and purpose-led leadership
https://www.jobplacements.com/Jobs/S/Senior-Content-Writer-Luxury-Travel--Conservation-1238440-Job-Search-11-24-2025-10-25-36-AM.asp?sid=gumtree
14d
Job Placements
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1
What Youll Do â? Manage incoming customer queries via WhatsApp, email, and phone â? Assist customers with online orders, deliveries, and product questions â? Message customers about delivery cut-offs, delays, or order updates â? Support our retail stockists with queries or small requests â? Keep customer info up to date and help with order tracking â? Support with coordinating marketing activations as required â? Assist the team with other customer-facing admin tasks as needed Who You Are â? A great communicator - friendly, clear, and professional across all channels â? Fast and efficient, with great attention to detail â? A multi-tasking pro who can stay calm when things get busy â? Comfortable using Google Sheets and quick to learn new systems â? A team player whos positive, reliable, and ready to help wherever needed Requirements â? Undergraduate degree â? Drivers license and vehicle - might need to support with ad hoc support
https://www.jobplacements.com/Jobs/C/Customer-Service-Coordinator-1237970-Job-Search-11-10-2025-10-29-15-AM.asp?sid=gumtree
20d
Job Placements
1
8
We specialized on the following Swimming pools installation fiberglass lining Pump connection Fix pipe leaking Change sand on filters Cleaning swimming poolsAnd many more Also do Paving PaintingLandscaping Contact us for your best With us you are welcome
1mo
9
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