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ENVIRONMENT:ARE you fluent in English and Spanish or Italian? Then a cutting-edge Crypto-focused Call Centre wants your tech savvy and drive to be its next Call Centre Agent. You will provide world-class customer support for users of its Cryptocurrency ATM network, including wallet setup, transaction assistance, and troubleshooting ATM or exchange issues. This role is ideal for someone passionate about Crypto and delivering exceptional services – preferably with previous Call Centre experience, a basic understanding of Cryptocurrency and Blockchain concepts and experience with ticketing systems such as Zendesk & Freshdesk. Applicants must be willing to undergo company-provided Crypto support training and be able to work flexible shifts, including evenings, weekends, and occasional after-hours. DUTIES:Handle inbound calls, emails, and live chats from cryptocurrency clients.Assist with wallet setup, account verification, and transaction troubleshooting.Provide guidance on Crypto ATM usage (deposit/withdrawal).Identify and escalate potential fraud, security, or compliance issues.Maintain accurate records of customer interactions in the CRM.Collaborate with team members to improve processes and client experience.Participate in training sessions to stay up-to-date on Crypto products and security best practices. REQUIREMENTS:Prior Call Centre experience (preferred, not mandatory).Basic understanding of Cryptocurrency and Blockchain concepts.Strong computer literacy and experience with ticketing systems (Zendesk, Freshdesk, etc.).Excellent English communication skills (verbal and written).High level of empathy and problem-solving skills.Strong attention to detail and accuracy in handling sensitive client data.Shift-based schedule to cover client support hours - Must be flexible to work late shifts, after hours, or weekends as required by business needs. Qualifications -Matric / High School Diploma required; tertiary education is a plus.FinTech, Finance, or IT experience preferred. While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-CryptoFinancial-Services-Industr-1245063-Job-Search-12-06-2025-02-00-17-AM.asp?sid=gumtree
1h
Job Placements
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Kickstart your career in Marketing with Novelty Anchors.If youre sharp and ready to grow within dynamic environment, this is your opportunity to support business operations, drive performance, and grow into a leadership role. Job Description:Support our marketing team to keep sales operations running smoothly .Work closely with team leaders and agents to drive performance and engagement.Skill development- deepen your knowledge in the marketing industry.Helps you to gain more public speaking and a high confidence level.Engaging with customers/clients on a day to day basisEducate customer on product features.Assist customers with enquiries What were looking for:Strong communicating skillsMatric required, NQF LEVEL 4, business studies or financial services is a plus.Energetic, outgoing, and enthusiastic personality. If youre ready to bring your skill to our team, and take your career to another level youre more than welcome to apply with us. Cant wait to welcome you to our team.
https://www.jobplacements.com/Jobs/C/Customer-Service-Entry-level-1243599-Job-Search-12-1-2025-9-24-07-AM.asp?sid=gumtree
4d
Job Placements
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Senior Content Writer Luxury Travel & ConservationCraft stories that connect the world to AfricaCape Town District 6 | R25,000 - R30,000 | Hybrid Work ModelAbout Our ClientOur client is a purpose-driven, luxury travel brand curating bespoke African experiences with a deep commitment to conservation, community upliftment, and sustainable tourism. With a footprint across the continent and a creative HQ in Cape Town, theyre redefining travel storytelling by blending culture, nature, and impact into every itinerary and campaign.The Role: Senior Content WriterAs the Senior Content Writer, youll be the strategic voice behind compelling narratives that bring Africas most breathtaking travel experiences to life. Your work will shape brand perception, inspire global travellers, and support conservation-focused tourism. Beyond crafting words, youll mentor a team of writers, lead cross-functional collaborations, and set high editorial standards across digital and print channels.Key ResponsibilitiesMinimum 3-5 years experience in content writing or editorial rolesOwn and evolve the brand voice across web, email, blog, social media, and print contentProduce high-quality, original, and engaging content optimised for SEO and geo-targetingCollaborate with design, CRM, and marketing teams to deliver cohesive, cross-platform campaignsMentor and guide junior writers, offering feedback and skill development supportStreamline editorial workflows and ensure content is consistently aligned with brand standardsLeverage AI-assisted tools and performance data to improve content impact and efficiencyAbout YouBachelors degree in Journalism, Communications, Literature, or similar field3-5 years of experience in travel, lifestyle, or conservation content writingExpert in storytelling, editing, and maintaining a consistent brand voiceStrong knowledge of SEO and content performance toolsExperience leading or mentoring content teams in fast-paced environmentsPassionate about Africa, sustainability, and impactful storytellingHighly organised with the ability to manage multiple priorities and deadlinesWhats on OfferCompetitive salary package4% pension contribution20 days paid annual leaveFlexible hybrid work arrangement (Cape Town-based)Exclusive travel discounts across Africa for you and your familyA mission-driven team with creative freedom and purpose-led leadership
https://www.jobplacements.com/Jobs/S/Senior-Content-Writer-Luxury-Travel--Conservation-1238440-Job-Search-11-24-2025-10-25-36-AM.asp?sid=gumtree
12d
Job Placements
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What Youll Do â? Manage incoming customer queries via WhatsApp, email, and phone â? Assist customers with online orders, deliveries, and product questions â? Message customers about delivery cut-offs, delays, or order updates â? Support our retail stockists with queries or small requests â? Keep customer info up to date and help with order tracking â? Support with coordinating marketing activations as required â? Assist the team with other customer-facing admin tasks as needed Who You Are â? A great communicator - friendly, clear, and professional across all channels â? Fast and efficient, with great attention to detail â? A multi-tasking pro who can stay calm when things get busy â? Comfortable using Google Sheets and quick to learn new systems â? A team player whos positive, reliable, and ready to help wherever needed Requirements â? Undergraduate degree â? Drivers license and vehicle - might need to support with ad hoc support
https://www.jobplacements.com/Jobs/C/Customer-Service-Coordinator-1237970-Job-Search-11-10-2025-10-29-15-AM.asp?sid=gumtree
17d
Job Placements
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Temp Receptionist (Cape Town)Contract Dates: 8 December 2025, and 29 December 2025 – 9 January 2026Location: Cape TownHourly Rate: R60 per hourA leading Cape Town-based company is seeking a Temp Receptionist to assist during key dates in December and January.Responsibilities:Manage the front desk and operate the switchboardWelcome visitors and handle incoming calls professionallyProvide general administrative and office supportMaintain a neat and organised reception areaRequirements:1–2 years of reception or administrative experienceConfident in operating a switchboardClear and professional communication skillsBased in Cape Town and immediately availableProfessional, reliable, and well-presented
https://www.jobplacements.com/Jobs/T/Temp-Receptionist-1238945-Job-Search-11-13-2025-02-00-15-AM.asp?sid=gumtree
22d
Job Placements
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