Call Centre Jobs in Cape Town

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Cape Town
Call Centre Jobs
CategoryCall Centre Jobs
- All Categories
- Jobs
- Sales Jobs
- Call Centre Jobs17
LocationCape Town
- South Africa
- Western Cape
- Cape Town17
- Bo-Kaap5
- Century City1
- City Centre4
- Other6
- Woodstock1
Job TypeAny
- Full-Time17
Advertised ByAny
- Agency9
- Private6
Employment EquityAny
- EE/AA1
- Non EE/AA2

Results for Call Centre Jobs in Cape Town in Cape Town

Call Centre Agent - Cape Town

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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree

19h

Job Placements

Bo-Kaap

Call Centre No Experience

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Full time PositionsCall centre Agents required with ZERO experience.We offer full hands-on training.You NEED to speak Xhosa, NO Compromise as all our Campaigns are local and Xhosa speaking clientsMatric is NOT essential and any age may applyWE are conducting assessments Tuesday and WednesdayYOU CAN START IMMEDIATELY!!!!WE offer a Basic + Comm + + + +We are ideally situated in Woodstock along all transport lines.AWESOME working hours too,8:30 to 4pm Mon to Thurs8:30 to 2 pm FRibut we do work 1 Saturday per month.9am to 2 pmSend us your CV ASAPfourka96@gmail.com

VERIFIED

Woodstock

Outbound Sales Consultant- Short Term Insurance

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Responsibilities:Sell short-term insurance products (motor and household) telephonically.Achieve and exceed monthly sales targets and performance objectives.Ensure strict adherence to quality assurance and compliance standards.Manage productivity and operational efficiencies in line with business benchmarks.Handle objections professionally and resolve client concerns effectively.Build and maintain strong, long-term client relationships.Stay updated on new products, rate changes, regulatory updates and industry developments.Maintain compliance with FAIS Fit & Proper requirements.Adapt to changing operational requirements and business needs.Experience:Grade 12 (Matric)Minimum 2 years experience in:Outbound sales call centre environment ORFace-to-face sales with measurable targetsOutbound sales experience is essentialFinancial services experience (advantageous)RE5 qualification (advantageous)30 FAIS Credits (Short-Term Insurance) advantageousClear criminal and credit recordFluency in English and at least one additional South African official language.Knowledge & SkillsStrong understanding of financial services legislation and regulationsExcellent communication and negotiation skillsStrong objection-handling abilityComputer literacyResults-driven and target-orientatedStrong planning and organisational skillsAbility to treat customers fairly and ethicallyWhy join the team:Long-term career growth opportunities.A competitive salary.Commission.Medical aid and other benefits. https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-Short-Term-Insurance-1263729-Job-Search-02-18-2026-04-31-04-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Contact Centre Sales Experts - Cape Town CBD

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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients. Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first. With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all. Ignition CX offers a complete package that includes: - Competitive basic salary - Lucrative commissions - Access to medical aid - NO LONG HOURS, NO WEEKENDS. Awesome benefits such as: - Free airtime - Free banking - Access to retailer discounts - And so much more! All you need is: - 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments) - Excellent communication skills - Computer literacy That’s it! If you meet these requirements, apply via this link https://bit.ly/4dcoFux (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales

1mo

Ignition CX

City Centre

Position in our Sales Department

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Our company is looking for self motivated and highly driven Experienced Sales Agents! We are looking for confident individuals to join our Sales Team. Are you a great communicator, sales driven and hungry to achieve? The successful applicant must be responsible, organized and EXCELLENT at communicating. Skills / Requirements: Matric Certificate English Language & Afrikaans Proficiency-Xhosa -3rd language welcome Computer Literate (Microsoft Office, Outlook); Minimum of 1-year Call Center experience or 1-year Debt Review experience a must Able to identify customer’s needs and requirements Excellent Communication Skills (both verbal and written) Excellent telephone skills Customer orientated confident and highly motivated self starters A pro-active team player - works well in a team and contributes to the team success Available immediately Basic plus commission structure Weekly/Monthly Incentives and perks! Please e-mail your CV. to: Lesl@creditmatters.co.za

City Centre

Sales Executive

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

Mango5

Other

Customer Service Agent

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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy. Their duties will include: Describe the product benefits and features to potential customers • Describe the product to potential new customers. • Answer potential customers questions regarding the product to be taken to market. • Let customers or clients know about additional product features and benefits. • Continuously learn about the companys products/services and remain up to date with any changes. Convert potential customers into leads • Convert customer queries that are received into sales leads. • Meet personal sales targets and call handling quotas. • Follow communication procedures, guidelines and policies. Escalate/solve any challenges and issues that customers are raising • Identify common issues raised by potential customers related to the product or business. • Investigate and solve customer problems. • Escalate customer problems that need to be solved at a more strategic level. • Meet with management to discuss possible improvements to the companys customer service. This role has the following requirements: Qualifications • Matric Certificate Experience • A min of 1 year proven customer support experience or experience as a Client Service Representative. Skills • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication skills. • Ability to multi-task, prioritize and manage time effective Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129

Mango5

Other

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

Mango5

Other

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

Mango5

Other

Experienced Debt Review Agents

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We are a Debt Councelling company based in Claremont, Cape Town. We are looking for experienced Debt Review Sales agents to join our Dynamic team.Agents should have atleast 12months experience working in the Debt Review sales industry with a proven track record.Working hours are Mon- Fri, 9am-5pm.Remuneration is a basic salary plus performance based bonuses. Basic salary depends on experience. (R6000 - R12000 basic)If you have not received a response to your application within 2 weeks then please regard your application as unsuccessful.You may apply via this ad, alternatively you email your CV directly to recruit@bcs-sa.co.za and/or ismail.h@bcs-sa.co.za.Https://bcs-sa.co.za

18d

Other

Call Centre Sales Agents - Western Cape - Bellvill

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CALL CENTRE SALES AGENTS NEEDED!Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + CommissionDo you have the gift of conversation and a passion for sales?Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with customers, this could be the perfect opportunity for you!Requirements:Prior sales or call centre experience (beneficial)SA ID or valid work permitReliable transportStrong sales instincts & closing abilityDriven, accountable, and target-focusedWhats in it for You:Full training providedAll leads are supplied no fieldworkExcellent commission and earning potential https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agents-Western-Cape-Bellville-1258651-Job-Search-2-3-2026-8-36-26-AM.asp?sid=gumtree

21d

Job Placements

Bo-Kaap

Sales Executives required for Financial Brokerage

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Company DescriptionGet Funds is the leading business cash advance brokerage in South Africa. Partnered with top unsecured funders, we offer flexibility, speed, competitive pricing, and the highest approval rate in the country.Duties & ResponsibilitiesRole DescriptionWe’re looking for high-performing, target-driven Sales Executives who are passionate about helping businesses grow. If you’re persuasive, relentless, and thrive in a fast-paced environment this is for you.This is a full-time, on-site role.Responsibilities:Cold callingLead generationMaintain a strong pipeline and exceed weekly & monthly sales targetsDesired Experience & QualificationMinimum requirements:Gifted sales personVery presentableGreat communication skillsProven sales track recordB2B sales experience Package & RemunerationBasic is candidate specific with very lucrative commissions.Interested?This is an opportunity to be part of something big. If you believe in helping businesses succeed and want to write your own paycheck, we want to hear from you.

23d

Century City

Open Day - Ad Posted By Exel Finance

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We invite you to our Job Application Open Day. Training will be provided to successful applicants. Come learn, earn, and grow. Please bring your CV.

City Centre

Thumamina Debt Solutions

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9:21 AM (0 minutes ago) WE’RE HIRING: DEBT REVIEW CLOSERCompany: Thumamina Debt SolutionsLocation: 17 Old Paarl Rd, 10C Old Dutch Square, BellvilleSalary: R7,000 basic + commissionRequirements: Min 1 year debt review closing experience Strong communication & closing skills Target-drivenApply: info@thumaminadebt.co.za 083 506 2448Join a growing team and earn what you deserve!

1mo

Other

Customer Services Manager

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The Role:The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven ability to report at Board level. They will lead the function, drive customer satisfaction, and foster high performance across the team.Key Responsibilities:Lead and manage a remote team including 2 Team Leaders and over 20 customer service agents.Oversee daily operations, ensuring KPIs, SLAs, and customer satisfaction metrics are met.Provide detailed performance reports and insights to the Board of Directors.Maintain and optimise Zendesk workflows and ensure effective ticket handling.Coach, motivate, and develop remote employees to achieve their full potential.Drive initiatives that enhance customer experience and reduce response/resolution times.Handle high-level customer escalations with professionalism and speed.Collaborate with internal departments to align service delivery with wider business goals.Requirements:Minimum of 4 years experience in a Customer Services Manager role within eCommerce/online retail.Strong background in managing remote support teams and leading through Team Leaders.Proficient in using Zendesk (or similar platforms) to manage customer interactions.Proven ability to communicate with and report to Board-level stakeholders.Motivational leadership style with a passion for developing people.Analytical mindset with a focus on continuous improvement.Whats on Offer:Remote- workingOpportunity to work with a forward-thinking, growing online retail brand.Competitive salary.A chance to lead and influence a key area of the business. https://www.executiveplacements.com/Jobs/C/Customer-Services-Manager-1197538-Job-Search-06-25-2025-04-38-47-AM.asp?sid=gumtree

8mo

Executive Placements

Bo-Kaap

Customer Support Representative (Cape Town)

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Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team. https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree

8mo

Job Placements

Bo-Kaap

Call centre

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Are you young and vibrant, looking for an opportunity to change your life?Our company is currently hiring. No experience is required, as full training will be provided.Email your CV to recruitment@exelfinance.co.za, or come in person with your CV for an interview on Monday.

City Centre

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Call Centre Jobs in Cape Town in Cape Town (17 results)

Results for Call Centre Jobs in Cape Town in Cape Town