Call Centre Jobs in Cape Town

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Cape Town
Call Centre Jobs
CategoryCall Centre Jobs
- All Categories
- Jobs
- Sales Jobs
- Call Centre Jobs15
LocationCape Town
- South Africa
- Western Cape
- Cape Town15
- Bo-Kaap5
- Century City1
- City Centre4
- Other4
- Woodstock1
Job TypeAny
- Full-Time14
- Internship1
Advertised ByAny
- Agency10
- Private3
Employment EquityAny
- Non EE/AA2

Results for Call Centre Jobs in Cape Town in Cape Town

FREE Call Centre Training

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WE PREFER NO EXPERIENCE FULL, FREE, TRAINING WILL BE PROVIDEDMATRICULANTS, SCHOOL LEAVERS ARE ALL WELCOME.Earn while you Learn.WE WILL GIVE YOU THE INDUSTRY EXPERIENCE.We Assistance with placements.AT ABSOLUTELY NO COST TO YOU.GRAB TH EOPPRTUNITYThere is NO REASON to be UNEMPLOYED.!mail us your CVinfo@4ksolutionscpt.co.zaNO WHATSAPPS, SMS, OR CALLS, WILL BE ACCEPTED

VERIFIED

Woodstock

Sale Consultant

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Responsibilities:Call potential customers to promote mobile contracts and achieve sales targets. Make outbound calls to potential customersPromote and sell mobile contractsMeet and exceed daily and monthly sales targetsBuild rapport with customers and provide excellent serviceRequirementsAt least 1 year of call centre sales experience (Required)Excellent communication and interpersonal skillsTarget-driven with a strong work ethic https://www.jobplacements.com/Jobs/S/Sale-Consultant-1185387-Job-Search-05-14-2025-04-45-10-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Long-Term Insurance Sales Consultant

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Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients. Responsibilities:Sales of insurance packages to potential clients.Achievement of sales targets and objectives.Adherence to Quality and Compliance processes to minimize business risk.Adapt and change to fit in with changing business operational requirements.Resolve complaints and objections.Minimum Requirements:Matric.at least 2 years experience within a Sales Outbound Call Centre.Fluency in English and one other South African official language.Commitment to the FAIS Act and meeting Fit & Proper qualification requirementsAbility to work overtime. Hours:Willing and available to work overtime as and when required by the businessMonday- Friday 08:15-16:15 (normal office hours)Wednesdays 11:00 19:00 (normal office hours)Marathons run from 08:15 -19:00If overtime is required by the business it will take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00 https://www.jobplacements.com/Jobs/L/Long-Term-Insurance-Sales-Consultant-1185019-Job-Search-05-13-2025-04-44-39-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Position in Sales Department

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Our company is looking for Experienced Sales Agents We are looking for confident individuals to join our Sales Team. This successful applicant must be a responsible, organized and Sales Orientated. Skills / Requirements: Matric Certificate Afrikaans & English Language proficiency Computer literate (Microsoft Office, Outlook); Minimum of 1 year sales experience or 1 year Debt review experience Able to identify customer’s needs and requirements Strong Communication Skills (both verbal and written) Ability to negotiate effectively Customer orientated A pro-active team player - works well in a team and contributes to the team success Available immediately Basic plus commission Weekly/Monthly Incentives Please e-mail your CV. to: admin@creditmatters.co.za

City Centre

Contact Centre Sales Experts - Cape Town CBD

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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients. Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first. With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all. Ignition CX offers a complete package that includes: - Competitive basic salary - Lucrative commissions - Access to medical aid - NO LONG HOURS, NO WEEKENDS. Awesome benefits such as: - Free airtime - Free banking - Access to retailer discounts - And so much more! All you need is: - 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments) - Excellent communication skills - Computer literacy That’s it! If you meet these requirements, apply via this link https://bit.ly/4dcoFux (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales

1mo

Ignition CX

City Centre

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

1mo

Mango5

Other

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

1mo

Mango5

Other

Customer Service Agent

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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy. Their duties will include: Describe the product benefits and features to potential customers • Describe the product to potential new customers. • Answer potential customers questions regarding the product to be taken to market. • Let customers or clients know about additional product features and benefits. • Continuously learn about the companys products/services and remain up to date with any changes. Convert potential customers into leads • Convert customer queries that are received into sales leads. • Meet personal sales targets and call handling quotas. • Follow communication procedures, guidelines and policies. Escalate/solve any challenges and issues that customers are raising • Identify common issues raised by potential customers related to the product or business. • Investigate and solve customer problems. • Escalate customer problems that need to be solved at a more strategic level. • Meet with management to discuss possible improvements to the companys customer service. This role has the following requirements: Qualifications • Matric Certificate Experience • A min of 1 year proven customer support experience or experience as a Client Service Representative. Skills • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication skills. • Ability to multi-task, prioritize and manage time effective Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129

1mo

Mango5

Other

Sales Executive

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

1mo

Mango5

Other

Snr Business Development Manager

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Permanent position to start on the 1st March 2022 based in Paarl for a Senior Business Development Manager. Requirements: Bachelors Degree in Business Administration, Engineering or related field5 - 10 years experience of related industry and outside sales or business development experience (basic knowledge of wireless site development, construction, and co-location as a differentialBilingual in English and AfrikaansSouth African CitizenAdditional Info:5 to 10 yearsSalary: RNegotiableJob Reference #: 16438609

1mo

Red Ember Recruitment

Bo-Kaap

Order Coordinator

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As an Order Coordinator, youll be the driving force behind smooth service delivery.Your role will involve:Managing and coordinating customer orders end-to-endLiaising with suppliers, engineers, and internal teamsActing as the main point of contact for all order related queriesRequirements: Must have cloud experience Solid 3 years of customer service experienceProficiency in Microsoft Word, Outlook & ExcelGreat planning, time management & coordination skillsFamiliarity with telecoms or IT productsBonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)Must be criminal clearGrade 12 requiredProficiency in Microsoft Word, Outlook & ExcelGreat planning, time management & coordination skillsFamiliarity with telecoms or IT productsBonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)Benefits Medical AidTravel allowance https://www.jobplacements.com/Jobs/O/Order-Coordinator-1182180-Job-Search-05-05-2025-00-00-00-AM.asp?sid=gumtree

11d

Job Placements

Bo-Kaap

Customer Service Team Leader for the weekend shift

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Our UK based client is in a period of growth, and it is an exciting time to join their team in Cape Town, South Africa.The RoleIn this role you will manage a team of Customer service operatives, ensuring the efficient handling of customer-related queries across various channels. The role supports the delivery of high-quality service, maintaining KPIs, service standards, and continuous development of the team.What You will BringProven experience managing a customer service team (ideally in eCommerce or retail)Hands-on experience with Zendesk or similar ticketing platformsExcellent communication, coaching, and performance management skillsAbility to stay calm, solution-focused, and efficient during peak pressure periodsA genuine commitment to customer experience and team development If you meet all the above requirements and youre looking to join a brand where your work truly makes a difference then email your CV in today.Kindly note only short listed candidates will be contacted. https://www.jobplacements.com/Jobs/C/Customer-Service-Team-Leader-for-the-weekend-shift-1181359-Job-Search-4-30-2025-7-33-15-AM.asp?sid=gumtree

16d

Job Placements

Bo-Kaap

Vacancy-Ad posted by Exel Finance

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 Are you unemployed, young, and full of energy — or simply looking for an exciting new opportunity? Your future starts now!  We are offering the perfect chance to launch a rewarding career — no previous call centre experience needed! Full training will be provided to help you succeed. Don’t miss out — submit your CV today while the vacancy is still open: recruitment@exelfinance.co.za. Take the first step towards a brighter, more successful future with us!

19d

City Centre

Vacancy-AD posted by Exel Finance

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Are you unemployed ,young and energetic here is your opportunity to change your career .Training is provided for those without call centre experience .Submit your CV while the vacancy is still open to recruitment@exelfinance.co.za.

22d

City Centre

US SaaS Sales (Milnerton)

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Working hours 15h00 - 00h00English - fluent & business levelB2B Sales & Cold Calling experience SaaS Own Transport & Cape Town residentDriven and Target OrientatedEmail chantel@jobcrystal.comOnly applications with CV's attached will be reviewedShould you not be contacted in 5 working days consider your application unsuccessful

25d

Century City

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Call Centre Jobs in Cape Town in Cape Town (15 results)

Results for Call Centre Jobs in Cape Town in Cape Town