Call Centre Jobs in Cape Flats

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Call Centre Jobs
CategoryCall Centre Jobs
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LocationCape Flats
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Results for Call Centre Jobs in Cape Flats in Cape Flats

looking for call center agents

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LOOKING FOR CALL CENTER AGENTS TO JOIN OUR FAMILYFULL TIMEMONDAY TO FRIDAY (NO WEEKENDS)9 TO 5 (NO SHIFTS)NO PUBLIC HOLIDAYSR4000 - R8500PLEASE WHATSAPP 0745412670 TO BOOK YOUR SPOTLOOKING FOR CALL CENTER AGENTS WITH EXPERIENCEWE ARE BASED IN ATHLONEEXPERIENCE IS IMPORTANT

Athlone

Ads in other locations

Debt Collection Call Centre Supervisor

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Debt Collection Call Centre SupervisorDurbanville, Western Cape Permanent PositionA well-established and growing debt management company in Durbanville is seeking an experienced Debt Collection Call Centre Supervisor to lead and drive performance within their collections team.If you are target-driven, performance-focused, and passionate about leading successful collections teams, we would love to hear from you.Key ResponsibilitiesManage, motivate, and develop a team of debt collection agentsDrive daily, weekly, and monthly recovery targetsMonitor call quality, productivity, and performance metricsConduct coaching sessions and performance reviewsHandle escalated debtor queries and complex negotiationsOversee recruitment, onboarding, and training of new agentsEnsure compliance with the NCA, POPIA, and Debt Collectors ActPrepare and analyse performance and recovery reports Minimum RequirementsMatric (Grade 12) essential5+ years call centre experienceMinimum 23 years supervisory experience in debt collectionsStrong knowledge of collections processes and relevant legislationExcellent leadership, communication, and negotiation skillsStrong reporting and analytical ability What We OfferMarket-related basic salaryAttractive commission structureMedical Aid contributionProvident FundPerformance-driven environmentOpportunity for growth and developmentRemunerationBasic Salary: R22,000 R25,000 per plus benefits https://www.jobplacements.com/Jobs/D/Debt-Collection-Call-Centre-Supervisor-1266480-Job-Search-2-26-2026-9-23-24-AM.asp?sid=gumtree

12h

Job Placements

Durbanville

Customer Support Representative (Cape Town)

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Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team. https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree

8mo

Job Placements

Bo-Kaap

Call Centre Agent - Cape Town

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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Call Centre No Experience

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Full time PositionsCall centre Agents required with ZERO experience.We offer full hands-on training.You NEED to speak Xhosa, NO Compromise as all our Campaigns are local and Xhosa speaking clientsMatric is NOT essential and any age may applyWE are conducting assessments Tuesday and WednesdayYOU CAN START IMMEDIATELY!!!!WE offer a Basic + Comm + + + +We are ideally situated in Woodstock along all transport lines.AWESOME working hours too,8:30 to 4pm Mon to Thurs8:30 to 2 pm FRibut we do work 1 Saturday per month.9am to 2 pmSend us your CV ASAPfourka96@gmail.com

VERIFIED

Woodstock

Outbound Sales Consultant- Short Term Insurance

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Responsibilities:Sell short-term insurance products (motor and household) telephonically.Achieve and exceed monthly sales targets and performance objectives.Ensure strict adherence to quality assurance and compliance standards.Manage productivity and operational efficiencies in line with business benchmarks.Handle objections professionally and resolve client concerns effectively.Build and maintain strong, long-term client relationships.Stay updated on new products, rate changes, regulatory updates and industry developments.Maintain compliance with FAIS Fit & Proper requirements.Adapt to changing operational requirements and business needs.Experience:Grade 12 (Matric)Minimum 2 years experience in:Outbound sales call centre environment ORFace-to-face sales with measurable targetsOutbound sales experience is essentialFinancial services experience (advantageous)RE5 qualification (advantageous)30 FAIS Credits (Short-Term Insurance) advantageousClear criminal and credit recordFluency in English and at least one additional South African official language.Knowledge & SkillsStrong understanding of financial services legislation and regulationsExcellent communication and negotiation skillsStrong objection-handling abilityComputer literacyResults-driven and target-orientatedStrong planning and organisational skillsAbility to treat customers fairly and ethicallyWhy join the team:Long-term career growth opportunities.A competitive salary.Commission.Medical aid and other benefits. https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-Short-Term-Insurance-1263729-Job-Search-02-18-2026-04-31-04-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Contact Centre Sales Experts - Cape Town CBD

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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients. Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first. With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all. Ignition CX offers a complete package that includes: - Competitive basic salary - Lucrative commissions - Access to medical aid - NO LONG HOURS, NO WEEKENDS. Awesome benefits such as: - Free airtime - Free banking - Access to retailer discounts - And so much more! All you need is: - 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments) - Excellent communication skills - Computer literacy That’s it! If you meet these requirements, apply via this link https://bit.ly/4dcoFux (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales

1mo

Ignition CX

City Centre

Position in our Sales Department

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Our company is looking for self motivated and highly driven Experienced Sales Agents! We are looking for confident individuals to join our Sales Team. Are you a great communicator, sales driven and hungry to achieve? The successful applicant must be responsible, organized and EXCELLENT at communicating. Skills / Requirements: Matric Certificate English Language & Afrikaans Proficiency-Xhosa -3rd language welcome Computer Literate (Microsoft Office, Outlook); Minimum of 1-year Call Center experience or 1-year Debt Review experience a must Able to identify customer’s needs and requirements Excellent Communication Skills (both verbal and written) Excellent telephone skills Customer orientated confident and highly motivated self starters A pro-active team player - works well in a team and contributes to the team success Available immediately Basic plus commission structure Weekly/Monthly Incentives and perks! Please e-mail your CV. to: Lesl@creditmatters.co.za

City Centre

Debt Review Sales Agents

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DescriptionWe are urgently looking for Debt Review Sales Agents. Must have at least 1 year experience in this field with a proven sales record.At least 1 year sales experience within a Call Centre environment· Knowledge of Debt Review, Debt Review Cancellation and Debt Mediation would be preferable. (Must be able to do cold calling)Must be available to Start Immediately.We offer a Basic Salary R7500 plus attractive commission structure.Daily/Weekly Incentives. OTE R15 000 -R40 000 pmHours of work: Mon-Fri 09:00 - 16:30NO Weekends , NO HolidaysSend CV to info@freedomdebt.co.za Whatsapp 0640817678

Other

Booking Agent Needed for Call Centre

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Is jy energieka persoon met baie goeie telefoniese etiket,kom sluit dan aan by ons span.Salaris : Basies - R5000 + Kommissie Struktuur en Incentives Vereistes: -Telesales en verkopen ondervinding -Vlot in Afrikaans en Engels -Goeie Teleoniese etiket -Werks ure 8-5 Maandag tot Vrydag -Matriek-Geen Kriminele record-Netjiese voorkoms Stuur CV aand recruitment@uscapital.co.za

10d

Bellville

Claims Consultant

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Key Responsibilities:Handle inbound assistance requests in a timely and professional manner.Manage and coordinate allocated emergency cases.Escalate cases in line with company guidelines and client procedures.Coordinate medical requirements with internal medical and operations teams.Liaise with local agents, client representatives, and security partners.Process and manage medical claims for specific clients.Maintain accurate case records and ensure data integrity within case management systems.Update and maintain the Global Contact Directory.Ensure strict confidentiality and information security compliance.Perform additional duties as required by management.Minimum Requirements:Grade 12 / Matric (essential).Minimum 2 years claims handling experience within: Medical assistance /Travel assistance/ Insurance/Or related claims-based environment (essential)Experience within a contact centre, emergency response or assistance environmentExcellent verbal and written English communication skills (fluent essential).Strong computer literacy (CRM, claims management or case management systems).Ability to work effectively in a high-pressure, time-sensitive environment.Strong attention to detail and accurate record-keeping skills.Sound decision-making ability within defined procedures.Willingness to work 24/7 rotational shifts. https://www.executiveplacements.com/Jobs/C/Claims-Consultant-1261912-Job-Search-02-12-2026-00-00-00-AM.asp?sid=gumtree

13d

Executive Placements

Newlands

Sales Executive

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

Mango5

Other

Customer Service Agent

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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy. Their duties will include: Describe the product benefits and features to potential customers • Describe the product to potential new customers. • Answer potential customers questions regarding the product to be taken to market. • Let customers or clients know about additional product features and benefits. • Continuously learn about the companys products/services and remain up to date with any changes. Convert potential customers into leads • Convert customer queries that are received into sales leads. • Meet personal sales targets and call handling quotas. • Follow communication procedures, guidelines and policies. Escalate/solve any challenges and issues that customers are raising • Identify common issues raised by potential customers related to the product or business. • Investigate and solve customer problems. • Escalate customer problems that need to be solved at a more strategic level. • Meet with management to discuss possible improvements to the companys customer service. This role has the following requirements: Qualifications • Matric Certificate Experience • A min of 1 year proven customer support experience or experience as a Client Service Representative. Skills • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication skills. • Ability to multi-task, prioritize and manage time effective Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129

Mango5

Other

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

Mango5

Other

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

Mango5

Other

Debt review Call Centre agents

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OPEN DAY!!! 09-16 FEB 202609h00 7 Voortrekker road Bellville We are urgently looking for Debt Review Sales Agents. Must have at least 1 year experience in this field with a proven sales record.At least 1 year sales experience within a Call Centre environment· Knowledge of Debt Review, Debt Review Cancellation and Debt Mediation would be preferableMust be available to Start Immediately.We offer a Basic Salary plus attractive commission structure Uncapped.Daily/Weekly Incentives. OTE R15 000 -R30 000 pmHours of work: Mon-Fri 09:00 - 15:30NO Weekends , NO HolidaysSend CV to info@freedomdebt.co.za Whatsapp 0822101907

16d

Bellville

Debt Review Consultant

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DEBT REVIEW CONSULTANTS WANTED – ATHLONE We are looking for experienced Debt Review Consultants to join our growing team based in Athlone. Requirements: Minimum 1 year debt review experience Strong communication and negotiation skills Ability to work with clients under pressure Knowledge of NCR debt review processes What We Offer: Basic salary: R8 000 - R10 000 Performance-based incentives Supportive and professional work environment Opportunity for growth  Location: Athlone  Start: March 3rd If you meet the requirements and are ready to grow in the debt review industry, apply now. Send a whatsapp to 0634529149 with the following format :Name :Debt Review experience : Contact number :If you don't follow the above format, unfortunately you wont be contacted.

18d

Other

Experienced Debt Review Agents

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We are a Debt Councelling company based in Claremont, Cape Town. We are looking for experienced Debt Review Sales agents to join our Dynamic team.Agents should have atleast 12months experience working in the Debt Review sales industry with a proven track record.Working hours are Mon- Fri, 9am-5pm.Remuneration is a basic salary plus performance based bonuses. Basic salary depends on experience. (R6000 - R12000 basic)If you have not received a response to your application within 2 weeks then please regard your application as unsuccessful.You may apply via this ad, alternatively you email your CV directly to recruit@bcs-sa.co.za and/or ismail.h@bcs-sa.co.za.Https://bcs-sa.co.za

20d

Other

Interne Verkoopskonsultant

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Permanente Pos | Interne Verkoopskonsultant (Bellville, Durbanville)Is jy ’n gedrewe verkoopsprofessie wat gereed is om jou loopbaan in 2026 na die volgende vlak te neem? Hou jy van ’n vinnige werksomgewing, geniet jy dit om met mense te skakel en floreer jy daarin om transaksies te sluit? Dan is hierdie geleentheid vir jou.Sluit aan by ’n dinamiese, vinnig-groeiende telekommunikasiegroep waar prestasie beloon word, groei aangemoedig word en jou sukses regtig saak maak. Oor die Maatskappy Ons is ’n vinnig uitbreidende groep in die telekommunikasiebedryf en werk saam met toonaangewende handelsmerke soos Telkom, Vodacom, MTN en VOX. Ons fokus is om hoë-gehalte LTE- en Veseloplossings aan kliënte landswyd te lewer.As deel van ons gespesialiseerde interne verkoopspan sal jy met kwaliteit leidrade, moderne produkte en ’n ondersteunende span-kultuur werk wat jou help om suksesvol te wees. Jou Rol As ’n Interne Verkoopskonsultant sal jy: Maandelikse verkoopsteikens genereer en sluit Met kliënte skakel via oproepe en digitale platforms Opvolg met voornemende kliënte en hulle deur die hele verkoopsproses op hoogte hou Sterk kliëntverhoudings bou vir langtermyn tevredenheid Betroubare telekommunikasiehandelsmerke professioneel en met selfvertroue verteenwoordig  Wat Ons SoekErvaring & Vaardighede 1–2 jaar ondervinding in verkope (oproepsentrum- of kliëntgerigte ervaring is ’n voordeel) Basiese kennis van telekommunikasie (LTE en Vesel verkieslik) Sterk verbale en skriftelike kommunikasievaardighede Rekenaarvaardig Uitstekende tydsbestuur- en organisatoriese vaardighede Teiken-gedrewe met sterk onderhandelings- en afsluitingsvermoë Probleemoplosser met ’n proaktiewe “buite-die-boks” ingesteldheid Hoë standaarde van integriteit, etiek en professionaliteit Minimum Vereistes Matrieksertifikaat  Vergoeding & Verdienpotensiaal Basiese Salaris: R3,000 – R5,000 Kommissie: R1,500 – R10,000+ (prestasie-gebaseer)  Jou verdienste groei saam met jou resultate!  Gereed om Aansoek te Doen? Stuur jou CV of navrae na:  jenna@mynet.co.za

17d

Bellville

Leads Generator

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We require a fast energetic committed person to work US hours. Person must be able collect or search companies in Us and set up appoitments for Director.A go -getter with previous sales experience preferred as you wil be working from home. Self descripline a must. Salary is based per appointment

23d

Other

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Call Centre Jobs in Cape Flats in Cape Flats (1 results)

Results for Call Centre Jobs in Cape Flats in Cape Flats