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Head of Product Strategy SaaS (PropTech) (POS26008)Helderberg Area, Western CapeSalary: Market Related Own the vision, roadmap, and delivery of a high-growth SaaS PropTech platform. Youll lead product strategy end-to-end, work closely with engineering and commercial teams, and drive scalable solutions for the real estate market locally and globally. What You Bring:Bachelors degree in Engineering, Computer Science, Business, Real Estate, or related field (MBA desirable)47+ years SaaS / B2B product leadershipPropTech, real estate, asset and financial management experience an advantageStrong technical, commercial & stakeholder skillsUnderstanding of the SA property marketHigh impact. Real ownership. Global growth. Key Focus:Product vision, roadmap & executionCustomer insight, adoption & performance metricsGo-to-market, pricing & launchesGlobal expansion & budget ownership How to Apply: If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to
https://www.executiveplacements.com/Jobs/P/Product-Manager-SaaS-PropTech-1276031-Job-Search-3-27-2026-9-29-08-AM.asp?sid=gumtree
9d
Executive Placements
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Job OverviewThis role is for a business consultant that will focus on the Legal, Fiduciary Accounting and Tax industries, and their clients, to move funds in and out of South Africa.Minimum requirements for this opportunity:Key Responsibilities:Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business development.Lead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange market.Maintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunities.Develops and maintains a strong business pipeline for Regional Accounts and expands on activities.Responsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and services.Assisting Introducing Partners and Corporate Clients from the point of enquiry to trade completion by facilitating registration, gathering KYC documentation and managing the client to the point of trade readinessCore Competencies:Adhering to good practice and ethical Principles and Values.Demonstrates consistent usage of ethics and values; raises potential violations in others.Delivering results and Meeting Customer Expectations.Modifies approach in the face of new demands: helps others (both internally and externally).Supports change initiatives, adjusting their actions appropriately when presented with additional information.Demonstrates ability to relate well to people at all levels.Makes timely decisions and accepts accountability for own actions.Comprehensive knowledge of FX sales, systems and processesProvides an annual sales plan and providing monthly and quarterly updates, revisions and modifications to the plan.RequirementsKey Competencies:Must be target driven and be able to work under pressureFast LearnerGood communication skills (verbal & written) as well as excellent phone manner with an effective ability to cold callBilingual English and Afrikaans would be advantageousCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly and approachable with excellent interpersonal skillsSelf-starter with initiativeOrganized with excellent diary and time management skillsNeat, tidy
https://www.executiveplacements.com/Jobs/B/Business-Consultant--Legal-Accounting--Tax-JHB-1276008-Job-Search-03-27-2026-05-00-15-AM.asp?sid=gumtree
9d
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Lead finance operations and act as SME for systems, including implementation and adoptionOversee accounts payable, reporting, FP&A, budgeting, forecasting, tax, compliance, reconciliations, and month-end closeProvide actionable insights to support strategic decisionsCoordinate external audits and ensure regulatory complianceStrengthen financial controls and drive process improvementsEngage with funders, regulators, and other external stakeholdersSupport treasury funding and due diligence initiativesTrack financial performance, identify cost-saving opportunities, and assess risksMentor finance staff and foster a high-performance culturePerform additional tasks as assigned by the CFOSkills & Experience: SAICA articles completedMinimum 4 years management experienceExperience in FMCG or fast-moving sectorsQualification:Relevant degreeCA(SA) preferredContact Tatum Robinson on
https://www.executiveplacements.com/Jobs/F/Finance-Manager-1275915-Job-Search-03-27-2026-04-13-43-AM.asp?sid=gumtree
9d
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Costing, profitability analysis, and reportingWork across multiple teams and departmentsGather insights and provide meaningful feedbackPrepare annual financial statementsManage cashflow forecasting and budgetingSupport audits and governance processesHandle tax and IFRS-related mattersSkills & Experience: Strong management accounting experienceSolid technical skillsWillingness to travelQualification:BCom / CIMA / CA(SA) Contact Tatum Robinson on
https://www.executiveplacements.com/Jobs/M/Management-Accountant-1275916-Job-Search-03-27-2026-04-13-43-AM.asp?sid=gumtree
9d
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This role is ideal for someone who has completed their SAIPA articles and wants exposure well beyond basic accounting including management accounts, stock, costing, VAT, reconciliations, controls, and process improvement.What youll be involved in:Reviewing daily banking and supplier reconciliationsAssisting with management accounts, journals, prepayments, and provisionsSupporting VAT recons, audits, and statutory finance tasksMaintaining asset registers, depreciation, and month-end accounting schedulesMonitoring stock, costing, variances, and inventory accuracyAssisting with cash flow reviews, budgeting, and forecastingSupporting system and process improvements across the finance functionWhat were looking for:BCom / relevant Accounting degreeCompleted SAIPA articles non-negotiableStrong accounting fundamentals and good commercial understandingComfortable working with high volumes, detail, and deadlinesStrong Excel and systems confidenceFluent in English and AfrikaansYoull stand out if you are:Detail-obsessed and highly organisedAnalytical, practical, and solution-drivenComfortable working across both finance admin and reporting supportThe type of person who notices what others missWhy this role?This is an excellent next step for someone who wants to move into a broader finance role with exposure to stock, costing, reporting, controls, and operational finance not just routine processing.
https://www.executiveplacements.com/Jobs/A/Accountant-1275870-Job-Search-03-27-2026-04-02-58-AM.asp?sid=gumtree
9d
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Generating new business, retaining and developing existing business; Achievement of realistic targets on a Monthly, Quarterly and Annual basis; Generating new business by effectively cold calling, obtaining referrals and targeting all competitor client bases; Up-selling/cross selling to both the existing and new prospective client bases; Raising the level of service to existing clients to build and maintain a good working relationship and ensure that excellent operational service levels are being maintained by conducting PR calls; Ensuring that the Bidvest Protea Coin name, brand and image are maintained by ensuring that all administrational documentation, proposals, presentations etc. meet the required standards set out by the company; Upholding the companys Sales Policies and Procedures; Actively reporting on Competitor activity/information within your area; Look for new and innovative ways to market the Company, Services provided, and Products used i.e. editorials, mail shots, cold calling aids, advertising etc.; Networking with other Sales Executives within the Bidvest Group; Maintenance of database; Preferred qualifications/attributes/skills: Grade 12 or equivalent qualification; Proven track record in Business Development; Excellent computer literacy, including Excel, Word, Power Point (Microsoft Office); Relevant knowledge and experience in the selling of Guarding â?¯solutions; Excellent communication and customer satisfaction skills; Good telephone etiquette; Strong leadership, time management, initiative skills and administration skills; Ability to do accurate cost proposals; Strong negotiation and presentation skills; Must be target driven and well presented; Own Vehicle & Drivers License; Clean disciplinary, credit and criminal record; https://www.executiveplacements.com/Jobs/B/Business-Development-Consultant-1275887-Job-Search-03-27-2026-04-05-58-AM.asp?sid=gumtree
9d
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Role: Wealth Manager (New Business)Category: Wealth Management Location : ClaremontSalary: Market-related Are you a dynamic, results-driven professional with a talent for storytelling and business development? Our client is looking for a Wealth Manager (New Business) to join their Wealth Management division. In this role, you will be the face of the firm, sharing their unique story with ideal clients to drive sustainable growth in Assets Under Management (AUM) and expand their boutique Family Office reach. Key Responsibilities:Business Development: Identify and attract new Ideal Families by networking, obtaining referrals, and delivering compelling presentations and proposals.Client Acquisition: Manage the full sales cycle, from initial prospect meetings (Telling the Story) to evaluating closing ratios against strategic targets.Relationship Deepening: Proactively cross-sell the Groups full suite of services, aiming for clients to utilize three or more service offerings.Seminar Engagement: Manage invites for quarterly seminars and attend events to identify and follow up on new business leads.Holistic Advisory: Conduct regular client reviews, re-evaluate risk profiles, and provide comprehensive feedback on portfolio and financial needs.CRM Excellence: Utilize Xplan for task management, reporting, and maintaining meticulous client information.Compliance & Teamwork: Maintain 100% industry compliance in all file preparation and collaborate with Wealth Management Associates (WMAs) to ensure seamless administration. Requirements: Experience: 5+ years of proven experience providing holistic financial planning and advice to HNW and UHNW clientshttps://www.executiveplacements.com/Jobs/W/Wealth-Manager-1275849-Job-Search-3-27-2026-6-01-33-AM.asp?sid=gumtree
9d
Executive Placements
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Role: Wealth Manager (New Business)Category: Wealth Management Location : ClaremontSalary: Market-related Are you a dynamic, results-driven professional with a talent for storytelling and business development? Our client is looking for a Wealth Manager (New Business) to join their Wealth Management division. In this role, you will be the face of the firm, sharing their unique story with ideal clients to drive sustainable growth in Assets Under Management (AUM) and expand their boutique Family Office reach. Key Responsibilities:Business Development: Identify and attract new Ideal Families by networking, obtaining referrals, and delivering compelling presentations and proposals.Client Acquisition: Manage the full sales cycle, from initial prospect meetings (Telling the Story) to evaluating closing ratios against strategic targets.Relationship Deepening: Proactively cross-sell the Groups full suite of services, aiming for clients to utilize three or more service offerings.Seminar Engagement: Manage invites for quarterly seminars and attend events to identify and follow up on new business leads.Holistic Advisory: Conduct regular client reviews, re-evaluate risk profiles, and provide comprehensive feedback on portfolio and financial needs.CRM Excellence: Utilize Xplan for task management, reporting, and maintaining meticulous client information.Compliance & Teamwork: Maintain 100% industry compliance in all file preparation and collaborate with Wealth Management Associates (WMAs) to ensure seamless administration. Requirements: Experience: 5+ years of proven experience providing holistic financial planning and advice to HNW and UHNW clientshttps://www.executiveplacements.com/Jobs/W/Wealth-Manager-1275852-Job-Search-3-27-2026-6-06-49-AM.asp?sid=gumtree
9d
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Our client, a leading creative communications group, is looking for a Hub Performance Analyst to join their Hub (Shared Service Centre) Finance leadership team. Reporting to the Hub Director, this role is central to ensuring efficient, high-quality finance service delivery across the business through strong performance metrics, insightful reporting and continuous improvement.This role works closely with Hub Finance Supervisors, agency-based Commercial Finance teams, Finance Transformation, and Group Finance, playing a key part in strengthening service delivery across a fast-paced, creative, agency-led environment.Key responsibilitiesOperational reporting & performance insightsDevelop and deliver concise, data-led monthly operational review packs.Track, monitor and report on SLA and KPI performance across all Hub service lines.Manage live reporting from the M&C Support ticketing system, including quality and turnaround metrics.Identify trends and opportunities to improve efficiency, quality and end-to-end finance processes.Service escalation & stakeholder engagementOwn the service escalation pathway, ensuring all issues are logged, tracked and resolved.Drive root cause analysis and ensure remediation actions (process, training or system) are completed.Act as a key link between Hub and agency teams, ensuring agency voices are heard and service improvements delivered.Support and drive improvement initiatives across both Hub and agency teams.Continuous improvementhttps://www.executiveplacements.com/Jobs/P/Performance-Analyst-1275837-Job-Search-03-27-2026-03-00-14-AM.asp?sid=gumtree
9d
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KEY REQUIREMENTS TO MEET FOR CONSIDERATIONYou will have a tertiary qualification as a Level II Welding Inspector (CSWIP 3.1), coupled with 3-5 years experience as a QC Inspector,Sound understanding of fabrication specifications ASME, IX, AWS, etcSound Understanding of NDE methods and reporting (MT, PT, RT and UT)Sound understanding of fabrication processes such as Welding, cutting, etcPrior experience in oil & gas, riser and drilling equipment operations and specificationsYou will have proven experience in reading technical drawings, coupled with the abilities to problem solve and provide corrective action solutionsYou will be able to communicate effectively both in writing and verbally, coupled with the ability to write detailed reports on issues and corrective actions, as well as liaise with suppliers and project managers to ensure the utmost highest quality fabrications.The ability to travel extensively is essential, therefore a valid passport will be requiredYou must have a valid drivers licence, own car and a clear criminal and credit recordPlease note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense. Due to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.
https://www.executiveplacements.com/Jobs/Q/QC-Inspector-Level-II-1275889-Job-Search-03-27-2026-04-06-44-AM.asp?sid=gumtree
9d
Executive Placements
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One of South Africas most respected and longstanding law firms is looking for a Senior Conveyancing Paralegal to join their Claremont office. With over a century of operation and a strong footprint in the conveyancing sector, this firm offers the kind of stability, culture and earning potential that genuinely sets it apart.This senior role is focused on property development transactions and is suited to someone who takes full ownership of their portfolio and brings a depth of experience that others rely on.The RoleYou will manage a portfolio of property development conveyancing matters end to end, provide guidance to junior staff where needed, and be a trusted and capable member of a high-performing team.You will need:Extensive conveyancing paralegal experience at a senior levelStrong exposure to property development transactionsThe ability to work independently and take full ownership of filesExcellent attention to detail, communication and time management skillsA collaborative approach and the confidence to lead by exampleWhy this role:Senior position at a century-old, highly credible firmCollaborative and growth-driven culture with room to advanceStrong earning potential commensurate with experienceBased in Claremont, Cape Town
https://www.executiveplacements.com/Jobs/S/Senior-Conveyancing-Paralegal-Developments-1275879-Job-Search-03-27-2026-04-05-29-AM.asp?sid=gumtree
9d
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About the companyOur client is a leading foreign exchange intermediary, providing individuals and businesses withexpert guidance and preferential rates for their international transfers. They pride themselves on delivering a professional, personalised, and transparent service that helps their clients make the most of their money when moving it across borders. The roleThe Client Experience Administrator will process our individual and corporate client registrations. They will be responsible for identifying the client’s requirements and supporting first-time clients throughout the sign-up process as well as assisting existing clients with new functionalities, including handling different client queries. They will be required to conduct transactional and ongoing due diligence on all clients. A successful candidate will have a keen mind for compliance and administration. This includes working in accordance with the FICA Act to mitigate risk of money laundering and terrorist financing. They will have excellent interpersonal skills and impeccable written and oral communication ability. Responsibilities and DutiesKYC “Know Your Customer”– FICA, risk rating, PEPs & due diligenceOpening of accounts with banking partnersCompliance checks and creation of documents sent to clientsProcess flow management on the CRM systemDatabase managementConversion of registrations and new FTCCsManagement of bank audits and remediationLiaising with banks AML department and reporting of any unusual or suspicious transactionsTaking of incoming calls for new client queriesFiling and other administrator task as and when they are requiredLiaise with relevant banking partners’ Exchange Control Departments for all South African Reserve Bank related queriesRequirementsKey CompetenciesPrinciples and ethics: Adhering to good practice and ethical principles and values.Good work ethic with a willingness to go the extra mile and work as a team player.Must be motivated, energetic and committed to the role.Meticulous: Impeccably accurate with a keen eye for detail.Service delivery: Delivering results and exceeding customer expectations.Excellent interpersonal skills and the ability to work effortlessly with clients and the team. Displays gravitas & emotional maturity.Adaptability: Modifies approach in the face of new demands. Supports change initiatives, adjusting their actions appropriately when presented with additional information. Rises to new challenges.Efficiency: Organised with excellent diary and time management skills. Makes timely decisions and accepts accountability for own actions, working well under pressure.
https://www.executiveplacements.com/Jobs/C/Client-Experience-Administrator-1275839-Job-Search-03-27-2026-03-00-15-AM.asp?sid=gumtree
9d
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ENVIRONMENT:A growing, technology-driven accounting practice specialising in SMEs, NGOs, and owner-managed businesses is seeking a proactive and detail-oriented professional to join their team in a hybrid role covering tax administration, annual financial statement (AFS) compilation, and bookkeeping. The ideal candidate must be able to work independently, manage multiple clients, and maintain high levels of accuracy. DUTIES:Tax AdministrationPreparation and submission of IRP6, IT12, and IT14 returnsMonitoring SARS deadlines and ensuring complianceSARS queries, verifications, and follow-upsManaging client tax queries and documentation AFS CompilationCompilation of AFS (IFRS for SMEs)Preparing working papers and supporting schedulesLiaising with auditors where requiredResolving accounting discrepancies BookkeepingFull-function bookkeeping on XeroBank and balance sheet reconciliationsVAT201 preparation and submissionMonthly management accountsMaintaining audit-ready records REQUIREMENTS:Minimum 3 years’ experience in a similar roleStrong SARS eFiling and tax knowledgeXero experience (advantageous)AFS compilation experience (Draftworx/CaseWare preferred)Proficient in Excel ATTRIBUTES:Ability to work independentlyStrong attention to detailExcellent time managementProblem-solving mindsetStrong communication skillsSelf-driven individual who can manage their own portfolioComfortable with minimal supervisionHigh level of accountability and professionalism
https://www.executiveplacements.com/Jobs/B/Bookkeeper--Tax-AFS-Administrator-Tokai-CPT-Hybri-1275848-Job-Search-03-27-2026-03-00-15-AM.asp?sid=gumtree
9d
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Financial Manager (FMCG / Manufacturing)Cape TownWe are seeking a highly experienced and commercially astute Financial Manager to lead and oversee the full finance function within a dynamic FMCG / manufacturing environment. This is a senior leadership role suited to a qualified CA(SA) with strong technical expertise and proven management experience.Purpose of the RoleThe successful candidate will be responsible for managing the full finance and payroll function, ensuring accurate and compliant financial reporting, statutory requirements, and providing critical financial insights to support strategic decision-making.Key ResponsibilitiesFinancial Reporting & ComplianceOversee the preparation of accurate and timeous financial statements and reporting packs (IFRS)Manage monthly, quarterly, and annual reporting cycles, including statutory reportingEnsure compliance with financial reporting standards, internal controls, and audit requirementsOversee balance sheet reconciliations, trial balances, and cash flow reportingTax & Regulatory ManagementManage all tax-related functions including VAT, PAYE, and income taxReview and submit tax returns and ensure SARS complianceLiaise with external auditors and tax advisorsFinance OperationsOversee debtors, creditors, cashbook, and payment processesManage cash flow and ensure optimal working capital managementEnsure compliance with financial policies and SOPshttps://www.executiveplacements.com/Jobs/F/Financial-Manager-1275752-Job-Search-03-26-2026-11-00-14-AM.asp?sid=gumtree
9d
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As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels, translating between the technical and non-technical worlds.You’ll be prepared to suggest improvements to get to the root cause, work to move the technical solution forward and reduce the recurrence of issues. No two days are ever the same so expect to be challenged in a fast-paced and enjoyable environment.You will need to be a clear confident and professional communicator. You will play a key role in the team meeting the high level of service we strive to deliver. This role will give you exposure to our impressive portfolio of IT products and services, helping to drive forward your knowledge and progression. You will need to be able to demonstrate an excellent customer service approach and have great IT skills with a good working knowledge of a wide range of products.If you want to further your career with a vibrant and fast-paced organisation, this is the role for you. Responsibilities:The extent of your duties will include but are not limited to: Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line EngineersTaking ownership of complex issues to resolution providing technical support via telephone, email, and remote access.Overseeing remote monitoring escalation ticketsResearch and identify solutions to complex software and hardware issues.Provide in depth understanding of virtualised solutions, Cloud services such as Azure, Microsoft 365, Networking and firewalls.Prioritise and manage several open tickets at one time, monitoring responses and any upcoming SLA events.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Ensuring customer processes and documentation are kept up to date.Mentor and provide guidance to other team membersStay current with emerging technologies and industry best practices to continually improve the IT environments. Experience / skills required A minimum of 5 years experience in an IT Service environmentHigh level of technical experience gained in a hands-on-roleExcellent verbal & written EnglishRobust influencing and interpersonal skills with the ability to communicate at all levelsAbility to prioritise and handle multiple assignments at any given timeBe flexible and able to commit the time required to get the job done in line with business needsHigh
https://www.executiveplacements.com/Jobs/A/3rd-Line-IT-Support-Engineer-1275754-Job-Search-03-26-2026-11-00-15-AM.asp?sid=gumtree
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Minimum Experience3-5 years of relevant sales account management experience.Minimum QualificationHigher Certificate or similar relevant tertiary qualification (NQF5)Preferred QualificationDiploma or similar relevant qualification (NQF6).Minimum RequirementsValid, unendorsed Code 8 drivers license.Strong understanding of client and market dynamics and requirements.Extensive knowledge of sales principles and processes.Computer literate: proficient at an Intermediate level in Excel, Word & PowerPoint.
https://www.executiveplacements.com/Jobs/K/Key-Account-Manager-Specialist-Sales-Cape-Town-1275747-Job-Search-03-26-2026-10-37-56-AM.asp?sid=gumtree
9d
Executive Placements
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We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology.The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk cases and escalating when necessary and required.There will be hands on experience in online security, networking, wi-fi, servers, firewall configuration, data handling, communications, and cloud services.The Service Desk operates Monday to Friday 0800-1800 (UK Hours)If you want to further your career from a vibrant and fast-paced organisation, this might be the role for you.Responsibilities:The extent of your duties will include but are not limited to:Working amongst a technical helpdeskRemote network troubleshootingSupporting a range of technologiesUse of and maintenance of industry leading toolsetsSupporting VoIP and WiFi solutionsCompletion of customer service requestsEnsuring the successful onboarding of new customersEnsuring that Service Levels are metThe successful candidate will have: We are looking for someone with the following skills and attributes.Background in providing IT support.Excellent communication skills (both written & verbal)General IT knowledge and understandingGood problem-solving skills.Capable of working independentlyTeam playerGood Customer service skillsFlexible attitude and strong work ethicUnderstanding of networking and protocolsDesirable Knowledge:Current CCNA certification or equivalent
https://www.executiveplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1275756-Job-Search-03-26-2026-11-00-15-AM.asp?sid=gumtree
9d
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In this role, youll design, build, and maintain robust integration pathways across cloud and enterprise environments, ensuring data moves smoothly and securelyno prehistoric bottlenecks. Youll work closely with data, platform, and engineering teams to deliver integrations using APIs, realâ??time streaming, and eventâ??driven architectures. Youll also contribute to modernising integration standards, strengthening monitoring, and improving performance across the entire data landscape. Skills & Experience:Proven experience building data integration solutions in modern cloud environments no stoneâ??age pipelines here.Strong understanding of eventâ??driven architectures and realâ??time streaming, perfect for moving data faster than a raptor on the run.Skilled in developing and consuming RESTful APIs, ensuring smooth communication across systems without prehistoric delays.Hands-on exposure to serverless or microservices-based integration patterns, helping the organisation erupt out of legacy monoliths.Solid working knowledge of SQL and data platforms, cracking open structured data like a true data palaeontologist.Ability to troubleshoot, optimise, and monitor data pipelines, spotting issues before they fossilise.Strong collaboration and communication skills, able to work with crossâ??functional teams as the ecosystem evolves. Qualification:Bachelors degree in Computer Science, Information Technology, Engineering, or a related field
https://www.executiveplacements.com/Jobs/D/Data-Integration-Engineer-1275709-Job-Search-03-26-2026-10-15-06-AM.asp?sid=gumtree
9d
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Roles and ResponsibilitiesReports to: Service Desk ManagerWorking hours: Mon-Fri 10h00 - 20h00 (company operates in UK hours)Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefitsNature: In officeLocation: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity solutions. As part of continued growth, the company is expanding its technical operations in Cape Town to support its UK-based customer base. Job OverviewThe L3 Support Engineer is a senior escalation and troubleshooting role within an MSP environment, responsible for resolving complex technical incidents that cannot be resolved by L1 or L2 teams. The role involves deep technical troubleshooting and root cause analysis across servers, end-user hardware, software, Microsoft 365, Azure, Windows Server, virtualised environments (VMware/Hyper-V), networking (LAN/WAN, firewalls, VPNs), backup and security solutions across multiple customer environments. You will implement permanent fixes, recommend infrastructure and process improvements, and help reduce recurring incidents while providing guidance and technical leadership to L1/L2 engineers. The role requires strong experience in hands-on MSP support, customer-facing communication, and maintaining high service standards in a fast-paced, multi-client environment. Duties (include but not be limited to):Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line EngineersTaking ownership of complex issues to resolution providing technical support via telephone, email, and remote access.Overseeing remote monitoring escalation ticketsResearch and identify solutions to complex software and hardware issues.Provide in depth understanding of virtualised solutions, Cloud services such as Azure, Microsoft 365, Networking and firewalls.Prioritise and manage several open tickets at one time, monitoring responses and any upcoming SLA events.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Ensuring customer processes and documentation are kept up to date.Mentor and provide guidance to other team membersStay current with emerging technologies and industry best practices to continually improve the IT environments. Minimum RequirementsA minimum of 5 years experience in an IT Service environmentHigh level of technical experience gained in a hands-on-roleExcellent verbal & written EnglishRobust influencing and interpersonal skills with the ability to communicate at all levelsAbility to prioritise and handle multiple assignments at any given timeBe flexible and able to commit the time required to get the job done in line with
https://www.executiveplacements.com/Jobs/L/L3-Engineer-1275678-Job-Search-03-26-2026-10-09-03-AM.asp?sid=gumtree
9d
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We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology.The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk cases and escalating when necessary and required.There will be hands on experience in online security, networking, wi-fi, servers, firewall configuration, data handling, communications, and cloud services.The Service Desk operates Monday to Friday 0800-1800 (UK Times)Responsibilities:The extent of your duties will include but are not limited to:Working amongst a technical helpdeskRemote network troubleshootingMonitoring and reporting on network estateSupporting a range of technologiesLogging incidents, resolutions and maintain accurate records of the estateUse of and maintenance of industry leading toolsetsSupporting VoIP and WiFi solutionsTrouble shooting and support post initial triageSupporting Connected Field Engineering teamsEquipment ConfigurationEnsuring that Service Levels are metThe successful candidate will have: We are looking for someone with the following skills and attributes.Background in providing IT support.Excellent communication skills (both written & verbal)General IT knowledge and understandingGood problem-solving skills.Capable of working independentlyTeam playerGood Customer service skillsFlexible attitude and strong work ethicUnderstanding of networking and protocols Essential Knowledge:WAN, LAN and FirewallCurrent CCNA certification or equivalentExperience with at least two of the following vendors:CiscoJuniperBrocade / RuckusArubaFortigateCurrent CCNA certification or equivalentDesirable Knowledge:2nd line support experienceSIP experienceSecurity hardware experience (Firewall. IDS etc.) If you are an excellent communicator, have a desire to deliver service excellent and are willing to learn, then this could be the role for you.
https://www.executiveplacements.com/Jobs/A/2nd-Line-Service-Desk-Engineer-1275755-Job-Search-03-26-2026-11-00-15-AM.asp?sid=gumtree
9d
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