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1
Accountant Sandton Johannesburg Gauteng
Our global corporate client in Sandton is looking for an Accountant with 3 years’ experience with a completed NQF7 degree. Completed SAICA/SAIPA Qualification an added bonus. You will be Accountable for Transaction processing, Reporting, Control, and Decision Support.
YOU MUST BE AVAILABLE TO START !!!!
Salary R 440 000 per annum (6 months maternity cover that might go to permanent)
Working hours: 9.00 am – 17:30 pm Mon to Fri or 09:30 – 18:00 (variable depending on team workload)
Min Qualification
Matric and Financial / Finance Degree NQF7
Registered SAIPA / SAICA Recommended but not a must
3 years financial accounting experience as an Accountant
This position demands exceptional quality, attention to detail, strict adherence to pre-determined
deadlines in a high-pressure environment
Proficient in pivot tables and V-lookups, for manipulating large quantities of data
Highly numerate and competent in Excel (for expense analysis and reporting)
Analytical review, interpretation of trends and delivering results in a deadline environment
Ability to troubleshoot and analyze data
Responsibilities
Accounts Processing & Preparation to trial Balance including Management and Statutory Accounts
Incorporate the trial balances and cash books into the firm’s consolidated monthly accounts.
Assist with accounting computations, journal processing, the review of balance sheet control accounts.
Assist in the preparation of the Group’s Limited Liability
Partnership financial statements under applicable International
Financial Reporting Standards.
Assist in the preparation of the statutory financial statements of some of the LLP’s subsidiary undertakings.
Create audit files and answer any audit queries that may arise.
Load payments to suppliers and assist with Statutory returns
Correction of any errors in posting and dealing with other queries raised.
Assist in the preparation of the firm’s annual budget
Assist with the preparation of the global budget.
Apply Online
Frogg RecruitmentConsultant Name: Quinton Wright
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Accountant Sandton Johannesburg Gauteng
Our global corporate client in Sandton is looking for an Accountant with 3 years experience with a completed NQF7 degree. Completed SAICA/SAIPA Qualification an added bonus. You will be Accountable for Transaction processing, Reporting, Control, and Decision Support.
YOU MUST BE AVAILABLE TO 1st May 2024 for a 6 months contract
Salary R 440 000 per annum (6 months maternity cover that might go to permanent)
Working hours: 9.00 am – 17:30 pm Mon to Fri or 09:30 – 18:00 (variable depending on team workload)
Min Qualification
Matric and Financial / Finance Degree NQF7
Registered SAIPA / SAICA Recommended but not a must
3 years of financial accounting experience as an Accountant
This position demands exceptional quality, attention to detail, strict adherence to pre-determined
deadlines in a high-pressure environment
Proficient in pivot tables and V-lookups, for manipulating large quantities of data
Highly numerate and competent in Excel (for expense analysis and reporting)
Analytical review, interpretation of trends and delivering results in a deadline environment
Ability to troubleshoot and analyze data
Responsibilities
Accounts Processing & Preparation to trial Balance including Management and Statutory Accounts
Incorporate the trial balances and cash books into the firm’s consolidated monthly accounts.
Assist with accounting computations, journal processing, the review of balance sheet control accounts.
Assist in the preparation of the Group’s Limited Liability
Partnership financial statements under applicable International
Financial Reporting Standards.
Assist in the preparation of the statutory financial statements of some of the LLP’s subsidiary undertakings.
Create audit files and answer any audit queries that may arise.
Load payments to suppliers and assist with Statutory returns
Correction of any errors in posting and dealing with other queries raised.
Assist in the preparation of the firm’s annual budget
Assist with the preparation of the global budget.
Apply Online
Frogg RecruitmentSalary: R37000Consultant Name: Quinton Wright
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Our client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Insurance Industry Finance Manager to join their team.
Job Purpose:
The Finance Manager will have experience in financial management, accounting, and the financial/insurance sector. The role involves overseeing financial activities like budgeting, forecasting, reporting, and risk management. Its a leadership position demanding both technical know-how and strong leadership abilities.
Responsibilities:
• Oversee all aspects of the companys financial operations, including budgeting, forecasting, financial reporting, and cash flow management
• Develop and implement financial policies and procedures
• Prepare financial statements and reports in accordance with GAAP or IFRS
• Analyse financial data and provide insights to management to support strategic decision-making
• Manage and mentor a team of finance professionals
• Identify, assess, and mitigate financial risks
• Maintain strong relationships with external auditors and regulatory bodies
• Stay up to date on industry trends and best practices in financial management Additional Desired Skills:
• Experience with budgeting and forecasting within the insurance industry
• Knowledge of risk management principles and practices
• Strong understanding of regulatory requirements relevant to the financial and insurance industry
• Experience working in a fast-paced and dynamic environment Qualification and Experience:
• CA (SA) Qualified (Essential)
• Bachelor of Commerce (BCom) degree or equivalent qualification in a relevant field, such as Accounting or Finance
• Completion of articles with a recognised professional accounting body (SAICA, SAIPA, or equivalent) is highly desirable
• Minimum of 8 years experience in a financial management role, with at least 3 years of experience within the financial and insurance industry (Essential)
• Minimum of 5 years experience in a managerial role
• Proven track record of success in financial planning, analysis, and reporting
• Strong understanding of financial accounting principles, GAAP (Generally Accepted Accounting Principles), and IFRS (International Financial Reporting Standards)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Experience with financial modeling and forecasting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., SAP, Sage)
• Strong leadershi...Job Reference #: 202657
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Accountant Sandton Johannesburg Gauteng
Our global corporate client in Sandton is looking for an Accountant with 2-3 years’ experience with a completed NQF7 degree. Completed SAICA/SAIPA Qualification an added bonus. You will be Accountable for Transaction processing, Reporting, Control, and Decision Support. Good excel experience essential - will be tested
YOU MUST BE AVAILABLE TO START !!!!
Salary R 440 000 per annum (6 months maternity cover that might go to permanent)
Working hours: 9.00 am – 17:30 pm Mon to Fri or 09:30 – 18:00 (variable depending on team workload)
Min Qualification
Matric and Financial / Finance Degree NQF7
Registered SAIPA / SAICA Recommended but not a must
3 years of financial accounting experience as an Accountant
This position demands exceptional quality, attention to detail, strict adherence to pre-determined
deadlines in a high-pressure environment
Proficient in pivot tables and V-lookups, for manipulating large quantities of data
Highly numerate and competent in Excel (for expense analysis and reporting)
Analytical review, interpretation of trends and delivering results in a deadline environment
Ability to troubleshoot and analyze data
Responsibilities
Accounts Processing & Preparation to trial Balance including Management and Statutory Accounts
Incorporate the trial balances and cash books into the firm’s consolidated monthly accounts.
Assist with accounting computations, journal processing, the review of balance sheet control accounts.
Assist in the preparation of the Group’s Limited Liability
Partnership financial statements under applicable International
Financial Reporting Standards.
Assist in the preparation of the statutory financial statements of some of the LLP’s subsidiary undertakings.
Create audit files and answer any audit queries that may arise.
Load payments to suppliers and assist with Statutory returns
Correction of any errors in posting and dealing with other queries raised.
Assist in the preparation of the firm’s annual budget
Assist with the preparation of the global budget.
Apply Online
Frogg RecruitmentSalary: R440 000Consultant Name: Quinton Wright
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We are looking for an excellent Portfolio Manager
Role Purpose
The Agile Portfolio Manager will provide oversight to portfolio level value-driven governance for agile product deliveries across Momentum Insure. The position will play a crucial role in ensuring that all initiatives are aligned to the business strategy and meet short/long term business needs and value expectations.
This person will also drive portfolio-level information delivery and provide value risk oversight by partnering with product owners, product managers and project managers to define, analyze, and report on portfolio-level initiatives and business risks, metrics, and information related to value delivery
Responsibilities and work outputs
Portfolio management
• Ensure that the organization’s business and financial objectives and strategic goals are clearly articulated and accessible.
• Investigate the feasibility of initiatives in support of business strategy and objectives
• Facilitate, with the business executive team, initiative selection/approval and strategic prioritization to ensure maximum value to the business and prioritization of risk and compliance initiative.
• Maintain the overall business portfolio, with timeous inclusion of initiatives being implemented in the product/agile delivery teams.
• Ensure cross-product dependencies are managed
• Establish and implement metrics to measure the effectiveness of initiatives in line with goals and key performance indicators
• Ensuring the portfolio is meeting the stated goals and objectives and delivering on the expected return on investment
• When needed, highlight initiatives that could be terminated/stopped that are no longer contributing to the overall business strategy and objectives
• Creating reporting documentation to communicate progress and other portfolio metrics.
• Resource Management: Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver on initiatives and when needed facilitate the (re-)allocating of resources throughout the life cycle of the portfolio.
• Oversee the achievement and risk “blockers” related to product deliveries
• Partner with product teams to review lean business cases, linking business benefits to investments for funding and allocation requests
• Ensure agile principles and practices are applied consistently
• Oversee the creation and review of key metrics, outcomes, and reporting related to key milestones and objectives
• Assess and report the health of product deliveries with objectivity, accuracy, and transparency
• Ensure that appropriate stakeholders are engaged in risk identification and mitigation
• Predict and identify risks/opportunities from interdependencies of product deliveries
• Support the iden...
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Role Purpose Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.
This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.
Responsibilities and work outputs
• Develop software based on technical design (Internal Process).
• Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
• Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.• Contribute to the design of scalable solutions that supports the system architecture.
• Translate business requirements into workable solutions and document solution into technical specifications. • Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
• Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
• Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
• Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
• Collaborate with testing team to co-create test cases.
• Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
• Contribute to user acceptance testing (UAT) and training material.
• Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Maintain existing programmes, ensuring all errors are resolved and documented.
• Advise and guide colleagues regarding effective business system analysis approaches and techniques.
• Review and q...
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Role Purpose
Define the framework and operating principles for application solutions according to industry best practice, to manage the application architecture within the enterprise architecture of the business.
Responsibilities and work outputs
Internal Process
Define the required technology to support the businesss agreed IT Strategy, Philosophy and Enterprise Architecture.Lead system design activities and code development processes as a subject matter expert, to ensure applications solutions exhibit performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.Translate business requirements into documented application architecture requirements, for application.Proactively mentor peers regarding system knowledge and development technologies and processes, to ensure knowledge transfer and the maintenance of standards.Monitor system performance, relevance and usage and define and maintain key metrics to ensure quality and performance of systems and delivery.Work within the Enterprise Architecture to integrate and propose viable solutions to business.Perform code reviews to ensure compliance with coding standards and best practices.Accountable for technical design and detailed technical specifications, as well as unit testing and support documentation within the relevant business area.Work closely with project teams, vendors and third-party technical contacts regarding technical design, or resolving technical issues, to deliver on the Application Architecture.Accountable for composition of detailed technical specifications, unit testing, and support documentation.Accountable for application development technical processes, from design to application.Define, document and maintain Application Architecture standards within the relevant business area.Collaborate with functional and technical leads from various teams to ensure an integrated and aligned solution and technology approach.Provide process improvement recommendations to the software design/development team, to achieve best practices and high performance.Provide accurate estimates of required effort for design and development, to assist in capacity management.
Client
Provide authoritative, expertise and advice to clients and stakeholders.Build and maintain relationships with clients and internal and external stakeholders.Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.Deliver on ...
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Role Purpose
Implement the compliance strategy aligned to the compliance monitoring plan to assist the business in honoring their responsibility to comply with applicable regulatory requirements through directing the compliance function through identification, assessing, managing, monitoring and report on regulatory compliance risks facing the organisation.
The position shall further provide assurance that company policies and procedures are being complied with and that the organisation meets the regulatory and companys own standards and ensure that compliance support is aligned to business strategy.
Responsibilities and work outputs
Implement and manage an effective compliance program through the development and management of risk and compliance plans.Develop and review company policies including effective implementation of policies and guidelinesAdvise management on the company’s compliance with laws and regulations through detailed reports.Create and manage effective action plans in response to audit discoveries and compliance violations.Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.Tracking and monitoring of key risk indicators, controls and action plans.Assess company operations to determine compliance risk.Conduct research on compliance related topicsDevelop training materials and assist with training to ensure all employees are educated on the latest regulations and processes.Assist in compiling risk and compliance reportsCollaborate with other leaders on cross-functional initiatives that focus on the mitigation of compliance risks.Work with external partners such as Internal Audit to endure the effectiveness of the compliance functionAssist in innovate the Compliance program and function and identify improvements to existing processes and plans.Provide guidance to business and assist with implementation of compliance policies and projects.Drafting and compiling regulatory submissions.
Competencies
Excellent organisational and administrative skillsExcellent communication skills (verbal and written)Report writing skillsAccountable, takes Ownership and ResponsibilityAttention to detailNegotiation skills and Problem-solving abilityStrong People skillsAbility to work independently and in a team environmentAnalytical thinker with investigative instinctSelf-disciplined and self-motivatedStress Tolerance, tenacity and ResilienceProfessional approachAssertive and tactful with the ability to handle conflictResults driven
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To facilitate the development, administration and evaluation of strategies, resources and programs that will ensure the organisation has engaged, effective leaders who drive positive business outcomes and support their employees’ development.
Minimum Requirements:
NQF Level 8: Honours Degree in business, human resources, education, psychology, or related field.Masters/PhD in related discipline: Instructional Design, Education, Organizational Psychology, Business, etc. (Advantageous)Certifications and/or experience delivering professional development courses (e.g., Situational Leadership, DiSC, Strengths Finders) and familiarity with diagnostic-driven learning courses.7 - 10 years of experience in people-development program design and management with increasing levels of responsibility and scope.Minimum of 5 years of experience focused specifically on leadership/organisational development for an organization.Experience in program and project management.Background education design and delivery, focusing on adult learning and content; instructional designUnderstanding of adult learning theory with a grasp of instructional design techniques.Experience in leadership, executive and corporate education.Experience designing leadership learning programs internally from the ground-up.Experience engaging and building relationships with 3rd party vendors.Experience facilitating workshops and programs (in-person and virtual) for audiences ranging from new/early career leaders through senior executives.
Competencies:
Strong diplomacy skills with the ability to build meaningful relationships with all levels of leadership and vendors.Ability to adjust communication style appropriately to the audience.Ability to implement creative learning solutions.Understanding of leadership development approaches, adult learning and leadership theories, and phases of the learning experience design lifecycle.Demonstrated ability to be a big picture thinker, strategist, and long-term planner.Strong business partnering skills.Ability to coach others.Able to maintain discretion and integrity of confidential information.Resourceful and able to work independently with initiative.Ability to focus on varied projects simultaneously.Ability to influence and guide processes with appropriate approach and execution.Proficiency and interest in applying new technologies and tools.
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Identify fraud trends and continuously develop process improvements and mitigation controls to support the Group Business. Proactively engage with key stakeholders both internally and externally to gather intelligence and create and develop relationships with key organisations.
Responsibilities of the Role:
Successfully lead a team of Investigation Officers by providing quality regulatory technical expertise, case direction and excellent operational management to ensure assurance procedures, file and document reviews etc.Maintains an overview of all cases within the team to provide expert technical guidance and case direction and ensure the work is always of high quality and that there is a consistent, timely approach taken with each case.Responsible and accountable for high-quality and timely case progression within the team.Provides regular case updates/reviews to senior managers and key stakeholders, especially in relation to high profile and sensitive matters.Positively and proactively contributes as part of the Investigation leadership team in implementing changes and improvements as appropriate.Ensure that reports and documentation are produced to the highest standards, which will stand up to the scrutiny of the Section 91 Tribunal and Courts - supporting and coaching Investigation Officers as required.Effectively manage and motivates the team/individuals by providing clear communication, robustly managing performance/providing timely constructive feedback (regular reviews) and supporting/coaching individuals to improve and fully engage in their own development and learning.Work collaboratively across the organization and demonstrate a positive and proactive approach to achieving organisational objectives, including providing expertise and taking responsibility for leading on projects and priorities.Investigations are outcomes-focussed, timely and a risk-based approach is developed and executed for each investigationInterpret policy and decisions to stakeholders for effective communicationRepresent the company at various forums and interact with other stakeholdersIdentify and report falsified claims to the Legal Operations for recovery purposesIdentify fraud trends by analysing data and industry alertsIdentify suspicious activity and work with appropriate teams to investigate and thwart the activityProvide statistical data on losses on a regular basisDevelop processes and procedures to prevent or minimise claims fraud lossesEnsure Service Level Agreement and turnaround times of external serviceproviders and internal investigators are adhered to Identify key risk indicators and establish mitigating controlsEnsure that expenditure is incurred within the limits of the sanctioned budgetEnsure that new r...
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You will be responsible for applying data analytics techniques such as mining, generation, and visualisation, to deliver unparalleled Big Data support and service to the business. Responsible for transforming data into readable, goal-driven reports for continued innovation and growth.
KEY PERFORMANCE AREAS
Data Management:
Determine the most reliable source for dataDevelop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data setsAssist in the classification, collection, cleaning, loading, analysis, presentation, and reporting of data according to the organization’s definition: Sensitive (high risk) and Public (low risk)Maintain complete, accurate, valid, and timely dataContinuously ensure accuracy, integrity, and quality of data (access control, backup, etc.) by developing and implementing programs for data quality improvementExtract data from the systems and conduct a thorough analysis on the information retrievedDevelop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple data frameworksIdentify trends and opportunities for growth through analysis of complex data setsIdentify data entities and data sources that comprise enterprise dataEvaluate organizational methods and provide source-to-target mappings and information-model specification documents for data setsUpdate and maintain the documentation of each data element policy, data source, data provenance, data element business name, and data element definition on an ongoing basisResolve issues with regards to standard definitions for data elements that cross business boundariesResolve conflicts in the definition of centrally used data attributesEvaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning dataDefine and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution
Monitor adherence to data related compliance frameworks, policies and procedures
Monitor compliance with Enterprise data Governance PolicyMonitor and update procedures that satisfy specified information security requirements, including legal and statutory compliance obligations with the Financial Services Board, Promotion of Access to Information Act (PAIA), Protection of Personal Information Act (POPIA) and Electronic Communications and Transactions Act (ECTA)
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Key Outputs:
To support sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.To provide administrative support in an office environmentSupply information to the (internal and external) customersRecord and calculate commission payableOnboarding of new businessEnsuring that the compliance and process checks are being done at onboarding stage.Ensuring that the communication feedback loop is adhered toEnsuring that supporting documentation is timeously uploaded and storedAdhering to SLA for all processesProvide weekly stats and reports to TL or as and when neededEnsuring that SOP is followed to remain complaintManage sales tracking tools and report on important information.Keep record of sales trends.Liaise with Key account executive to develop specific sales strategies and ensuring happy clients.Stay up to date with new product and feature launches and ensure sales team is on board.Inter department enquiry management.Excellent customer service and effective communication.
Minimum Requirements:
MatricNQF Level 5 or Diploma in Business Management3 years sales administrative support experienceMinimum of 1 years’ experience in similar support roleAdvanced Computer literate - MS OfficeAbility to work under pressureAttention to detail and accuracyVerbal and written communication skillsProfessional personal presentationCustomer service orientationInformation managementOrganising and planningCoordinating meetingsHighly Numeracy level
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Responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle to retain customers and maximise customer lifetime value.
Key Performance Areas:
Contribute to the development of new business with either existing or new clientsProvide Monthly statistics to the GM: Life Operations (cancellations, lapse ratios, persistency ratios, etc.).Coordinate teams of Client Service Advisors (where applicable) to ensure client service standards are metActs as a support to Sales and distribution and Partnership departments on the more complex accountsEnhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of client’s business environments and requirementsProactively identify and manage potential problems/escalations within client base with appropriate resolution plans.Management of direct and indirect reportsSet clearly defined objectives for each team member, lead and assist them in achieving these objectives; employ, retain, develop, integrate, motivate, remunerate and assign people to appropriate tasks, conduct performance management and ensure teamworkResponsible for the development and implementation of a retention’s strategyEnsure alignment of Group strategy and fulfilment of the business unit’s tasks, while ensuring maximum productivity and efficiencySpeak to clients regarding issues that are brought to the Ombudsman’s officeAct as the link between other departments, and Retentions and continuously liaise with internal stakeholders to ensure alignment and support to enable delivering of solutions and manage riskSeek and continuously develop knowledge of our client business to build an understanding of their needsBe a trusted advisor to all clients through consultative engagements and adding value throughout the supply chainSchedule monthly meetings with existing client base, reporting on SLA’s, challenges, successes, threats, opportunitiesResponsible for maintaining and improving client satisfaction, retention, revenue and profitabilityResponsible for compliant dealings with clientsCarry out the performance management (KPI) process to rate each employee’s performance and providing feedback to employees of their strengths and development areas on a monthly basisEnsure that new consultants joining the team are trained and refreshed on products, scripts, and systems as and when neededCoach and guide bottom performers when the need arisesReactivate valuable inactive accountsImplement automated, multichannel CRM flows across all customer lifecycle stagesCreate effective communication (email, SMS, push etc) using industry best practice...
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A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg.
Purpose
To provide professional first line support to clients and sales support
Responsibilities
Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.Administrate Claims: Verify claim documents as per standard procedure, submit all claims received to head office, keep claims register up to date.Advise clients of cancelationsOffice Administration: Manage mail and fax, prepare statistical reports.
Requirements
Must have Matric.A recognized qualification as per the FSCA will be advantageous.Must have an RE5. Must have registration as an Employee RepresentativeMust have CPD pointsMust have Class of Business CertificateMust have at least 2 years Experience in the insurance industryMust have 1 year Client services experience.Must have 1 year experience in: Category A, B, C and retail benefits will be advantageous.
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Are you an experienced Claim Handling professional with experience in a large insurer?
If you are keen to develop your skills and progress your career within one of the worlds largest insurers then we would love to hear from you !
This role plays a key part of our South African Claims function and requires delivery of efficient and professional claims service across the Property portfolio in South Africa.
The primary function is to achieve the best possible outcome of all claims presented by working closely with TPA’s, brokers and clients and offering support when required and to ensure that only claims that fall within the scope of the cover are paid accurately and efficiently.
Another key element is ensuring that sound and thorough practices are adhered to when performing coverage & loss verification analyses and liaising with the claims managers, local underwriters, finance and other business areas is an integral part of this role.
KEY RESPONSIBILITIES:- Processing new insurance claims notifications and guiding insured/broker on how to proceed with the claim
- Collecting accurate information and documentation to continue with the assessment of a claim
- Assess claims in accordance with Chubb’s service level and quality requirements and the General Insurance Code of Practice. This includes determining coverage, reserving within timeframes, making payments, responding to customer queries, providing updates, and requesting additional information as needed to manage a claim.
- Ensure systems, procedures and controls are followed and make sure claims are investigated adequately, reserves are posted promptly and accurately and are monitored and updated timeously.
- Ensure that valid claims are paid and provide support in respect of all high profile claims that impact the business and ensure they are brought to a successful conclusion. This may involve liaison with policyholders, other professionals, insurers, loss adjusters, brokers, attorneys, LOB heads and third parties by letter, telephone, or meetings.
- Monitor performance and processes of service providers, raising breaches to Claims Management.
- Handling any complaints associated with a claim and alert underwriters on accounts that attract high frequency losses for preparation of renewal terms
- Monitoring and handling of any recoveries and applying the Key fraud Indicators to the claims. Ensuring the customer is treated fairly and that the customer receives excellent service.
REQUIRED SKILLS AND EXPERIENCE:- Relevant Insurance Industry Qualifications preferred
- Claims experience required (Property experience advantageous)
- Strong negotiation, written and verbal communication skills
- Demonstrable Claims product knowledge with a strong Client Focus
- Results driven with ability to handle high claims volumes daily
- Able to work under pre...
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Join Our Team as a Credit Life Client Services Consultant
Are you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!
Company Overview: One of the largest financial services providers are currently looking for two dynamic individuals to join the team as Credit Life Client Services Consultants for their call center.
Minimum Requirements:
Matric qualificationClear ITC and Criminal recordPrevious experience as a customer service consultantMinimum of 2 years in Long Term Insurance2 years of experience in a call centerNQF Level 5 Wealth Management CertificateDOFA (Date of First Appointment) applies to registered candidates.
Job Role: As a Credit Life Client Services Consultant, your responsibilities will include:
Maintaining a positive, empathetic, and professional attitude toward customers.Responding promptly to customer inquiries via various channels.Acknowledging and resolving customer complaints with efficiency.Having in-depth knowledge of our products to address customer queries.Keeping accurate records of customer interactions, transactions, comments, and complaints.Providing valuable feedback on the efficiency of the customer service process.Ensuring customer satisfaction through professional and timely support.
Application Details: Only candidates who meet the minimum requirements will be considered for this exciting opportunity.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDE0OTYyNzA/c291cmNlPWd1bXRyZWU=&jid=1755305&xid=101496270
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CAREER OPPORTUNITYAn exciting opportunity exists for a Commercial Team Manager to join the Claims Department. This position is based in Centurion.
JOB DESCRIPTIONDuties and Responsibilities:• Deliver exceptional client service that exceeds customers’ expectations through proactive, innovative, and appropriate claims handling.• Handling of performance related issues and disciplinary matters.• Manage, support and developing a team of people to ensure service delivery and performance management applied consistently.• Manage people related matters i.e., attendance, absence, and attrition (staff turnover) within the team to ensure service level contributions are met or exceeded.• Weekly team meetings, participation on one-on-one discussion and other meetings required from time to time.• Demonstrates an effective communication style, that motivates, across internal and external teams and individuals that may become involved with claim tasks.• Identify, investigate, and resolve any challenges relating to claims being handled in line with claims policies and procedures such as SLAs and TAT.• Meeting of set deadlines.• Managing team’s task adherence (diary, message, and email management)• Monitoring immediate first call resolution within the claims department.• Management of outstanding claims monthly. (Outstanding listings)• Authorise and validate claims that does not fall in the staff mandate.• Ensure compliance in terms of Under Supervision and record keeping.• Liaising, build excellent relationships and ensure accurate and timeous response to brokers and clients on queries.• Monitor effective use of approved suppliers and adherence to contracted rates to improve loss ratios.• Auditing of claims within your team monthly• Monitor equal distribution of claims.• Analyse training needs: identify possible problem areas and change weakness into strength.• Provide supporting reports and information to Claims Portfolio Manager to compile feedback to Executive Head• Ensuring client satisfaction improvement: QA processes/CSI scores/Complaints Root Cause Analysis.• Provide policy wording interpretation.• Courteous and professional attendance to telephonic queries.• Deliver strategic results in term of the Vision and Mission.• Align own behaviour with the organisation culture and values.• Demonstrate commitment toward the team and participate in building team culture.• Collaborate and work closely with all role-players thereby leveraging constructive team dynamics and innovation.• Identify and recommend enhancements to processes.• Monitoring of call pause procedures and availability within the department together with managing the contact centre.• Proactively ensure the most effective use of time, resources, money, materials, or equipment in line with policies and pr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTY2NTQ4Mjg/c291cmNlPWd1bXRyZWU=&jid=1749150&xid=996654828
3d
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Senior Linux IT Systems Administrator – Rneg – Sandton (Hybird)
This well known award Winning insurance company they are looking for an experienced Senior Systems Administrator
The ideal candidate will have a min of 3+ years experience on Linux and Asterisk
Install and maintenance of servers
Configuration and support of FreePBX
Solid experience in OS Scripting and some basic scripting languages.
Experience in LAMP Stack (Linux, Apache, MySQL and PHP)
Experience with VoIP applications (Asterisk, FreePBX, Queuemetrics etc.)
Exposure to one or more VoIP and IP Telephony technologies: SIP, DNS, RTP, IP-
PBX, IP devices.
Experience with WAN / LAN / system monitoring tools (Nagios, Zabbix etc.).
If you are looking for a nice challenge this is for you with a network of 650+ employee’s you will be challenged.
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTEzNTQyOTc/c291cmNlPWd1bXRyZWU=&jid=1416707&xid=651354297
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RPO Recruitments client is seeking a Finance Business Partner to join their team in Johannesburg. The successful candidate will be responsible for providing financial and strategic support to the business, as well as developing key relationships with stakeholders. As the Finance Business Partner, you will be joining a highly dynamic team that is focused on delivering world-class service to large businesses. You will work closely with various business units within the organization to drive growth, optimize profitability, and provide financial insights. Responsibilities Develop and maintain financial models and budgets that provide accurate insights into the businesss performance. Provide financial insights to key stakeholders to help drive decision-making processes. Oversee the financial management of various departments. Conduct analysis of financial performance and provide recommendations to senior management. Collaborate with the accounting team to ensure accurate financial reporting and compliance with relevant accounting standards. Ensure that the companys cash flow is managed effectively, including managing accounts payable and receivable. Support the finance team with ad-hoc financial reports, analysis and forecasting. Requirements A Bachelors Degree in Accounting, Finance, or a related field. Relevant professional qualifications, such as CIMA or CA (SA). At least 7 years experience in a Finance Business Partner or similar role within the Accounting industry. A strong background in financial modeling and budgeting, as well as a good understanding of financial statements. Excellent interpersonal and communication skills, with the ability to build strong relationships at all levels of the organization. Strong analytical and problem-solving skills. Good business acumen and the ability to work in a fast-paced and dynamic environment. Benefits Salary: R900K/yr - R1.4Mil/yr, salary negotiable Training & Development RPO is a Specialist Recruitment Agency that provides candidates and clients with unique recruitment solutions tailored to their needs. We focus on helping you reach your personal and professional goals by connecting you to your perfect career path. Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Chelsea Ward (021 180 0776) at RPO Recruitment or on LinkedIn You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: financialcareersrpo-recruit.za.com J-18808-Ljbffr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI4NDc4Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1726631&xid=2201_284782
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Our reputable audit client is seeking an *IFRS Manager* to join their team in Johannesburg.
*Purpose of the job:*
To assist the National IFRS team in their responsibilities, which include providing IFRS advice, Annual Financial Statement reviews, consultations, and training. You will be based in the Gauteng office, while also providing support to the other South African offices. Some travel between Johannesburg and Cape Town will be required.
*Key Responsibilities:*
* Provide IFRS consultation and support
* Develop IFRS training material and facilitate training
* Develop tools and guides
* Research new developments and updates within the IFRS technical field and feed back to group for consideration
* Review Financial Statements for IFRS compliance, identifying IFRS problem areas, recommending solutions and clearing of reviews performed
* Drafting of technical articles to be published internally or externally
* Act as co-facilitator on training events, predominantly internally
*Requirements *
* CA (SA) qualification
* Previous exposure and minimum 2 years IFRS experience post articles
* Financial services experience is beneficial
* Good understanding of IFRS for SMEs
* Good understanding of the Companies Act disclosure requirements
* Good level of knowledge of JSE Listing Requirements
* Good level of knowledge of Corporate Governance requirements (King IV)
* Good level of knowledge of integrated reporting requirements
*Salary*: R700 000 – R800 000 p/a
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ3Mjg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1234982&xid=1555_47288
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