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Technical SupportProvide first-line support for all IT helpdesk queries (onsite and remote).Troubleshoot and resolve hardware, software, account, and basic network issues.Install, configure, and maintain laptops, desktops, mobile devices, and peripherals.Support operating systems, business applications, productivity tools, and email platforms.Assist with user account setups, password resets, and access troubleshooting.Log, track, and manage IT service tickets using the approved ticketing platform.Systems, Network & Infrastructure AdministrationMonitor performance and availability of servers, network devices, Wi-Fi, and firewalls.Manage user provisioning, group access, and permissions in Active Directory / Azure AD.Perform routine system checks, monitor IT health indicators, and escalate risks.Support backup operations, restoration testing, and disaster recovery activities.Security & ComplianceApply cybersecurity controls including antivirus, patches, MFA, and access restrictions.Assist with compliance to IT policies, data protection requirements, and regulatory standards.Conduct periodic system audits and maintain accurate documentation.Identify opportunities to enhance IT security and reduce vulnerabilities.Asset & Vendor ManagementMaintain a complete and accurate inventory of all IT hardware and software.Manage procurement, license renewals, warranty tracking, and equipment lifecycle processes.Coordinate with external vendors for repairs, replacements, and escalations.Track asset status, requests, and updates through the approved tracking system.User Training, Documentation & Continuous ImprovementProvide training and guidance to staff on IT systems, tools, and best practices.Create and maintain IT guides, SOPs, quick reference documents, and knowledge-base content.Support onboarding and offboarding from an IT perspective, including device setup and access removal.Identify inefficiencies in IT support processes and recommend improvements to optimise workflows and user experience.Stay updated with modern IT practices and emerging technologies to recommend relevant enhancements.Daily Operational ChecksSwitch on all office TVs, monitors, and display screens each morning and verify functionality.Shut down all TVs, monitors, and display screens at the end of day.Conduct daily IT readiness checks to ensure smooth business operations.MINIMUM REQUIREMENTSEducationHigher Certificate or Diploma in Information Technology, Computer Science, or a related field.Equivalent work experience will be considered.ExperienceAt least 1 year of experience in IT support, helpdesk, or syst https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Engineer-1251250-Job-Search-01-14-2026-02-00-48-AM.asp?sid=gumtree

Job Placements

Kensington

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Purpose of the RoleTo provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels.Install, configure, and maintain operating systems (Windows 10/11, macOS) and enterprise applications, including Microsoft Office Suite, Adobe, and company-specific software.Troubleshoot hardware and software issues and manage user accounts through Microsoft 365 and Active Directory.Log, track, and resolve IT support requests using ticketing systems (e.g., Freshdesk).Set up and deploy new workstations, ensuring compliance with company IT policies and standards.Perform routine system maintenance, updates, and patch management.Train and support employees on new technologies and IT best practices.Assist with LAN/WAN and CCTV network monitoring, troubleshooting, and upgrades.Support network and endpoint security, including antivirus solutions, endpoint protection, and access controls.Maintain accurate IT asset inventories and document all support activities and resolutions.Minimum RequirementsIT-related qualification or certification (e.g., CompTIA A+, CompTIA Network+).MCSE/MCSA or CCNA certification will be advantageous.Valid drivers license.13 years experience in an IT support or help desk role (corporate or enterprise environment preferred).Technical Skills:Windows 10/11 and macOSMicrosoft Office Suite and Adobe applicationsActive Directory, Microsoft 365, and cloud-based applicationsHardware and software troubleshootingNetwork fundamentals, including TCP/IP, DHCP, DNS, VLANs, switches, routers, Wi-Fi, and structured cablingBasic database management and security knowledge will be advantageousPersonal AttributesStrong problem-solving and critical-thinking skills, with the ability to perform under pressure.Excellent customer service orientation with clear verbal and written communication skills.Experience in data capturing, reporting, and documentation.Well-organised, detail-oriented, proactive, flexible, and reliable.Team player with strong interpersonal skills.Professional telephone etiquette and effective call-screening abilities. https://www.jobplacements.com/Jobs/I/IT-Desktop-Support-Technician-1249907-Job-Search-01-09-2026-04-35-52-AM.asp?sid=gumtree

Job Placements

Port Elizabeth

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MAIN PURPOSE OF THE JOB: The main purpose of this role is to protect our Organization’s IT systems and date from potential threats and breaches. This role is responsible for implementing and maintaining security measures to safeguard the Organization’s digital assets and ensure the confidentiality, integrity, and availability of information.ESSENTIAL FUNCTIONS & RESPONSIBILITES:Drive Information Security Management policy and enhancementsDevelop and deliver solutions for managing the risk of enterprise systems, applications and data through policies and controls, risk assessments, issues and exception management, and third-party risk managementAid with IT Security threat modelling, risk assessment and security control enhancement projects in areas such as system hardening, mobile device management, data loss prevention, antivirus, SaaS application security, and remote accessImplement and manage solutions for data discovery in support of GDPR and other privacy requirements.Ensure the secure integration of SaaS and cloud-based solutions and features including integration with identity providersUtilize tools to monitor and govern SaaS applications, services, systems, and dataServe as subject matter expert in the research, recommendation, requirements definition, and deployment of new tools in support of business requirements, and conduct control tests of such tools and featuresCollaborate and lead meetings with executive stakeholders, including C-suite, IT operations, system architects, security professionals, and business leadsWrite documentation such as procedures, processes, policies, reports, training materials and user guidesCollect, coordinate, and analyse internal security compliance data. Prepare compliance audit dataConduct and review vulnerability scans, monitor security alerts, and assess risksPlan and prioritize remediation activitiesDrive completion of management responses and mitigation plans, track progress of mitigation activitiesProvides individual and group instruction, as needed, on security process, policies, and tools.Assists with preparing and providing necessary project information to support the global IT strategy.Provides regular updates to the IT Leads on assigned projects.Maintains effective communication with all areas within the organizationAdheres to all published organizational, safety policies and procedures as described in the organizations employee handbook.TECHNICAL REQUIREMENTS:Strong understanding of Information Security controls and principles.Experience with security compliance policies, threat modelling, https://www.executiveplacements.com/Jobs/I/IT-Security-Specialist-1248909-Job-Search-01-07-2026-02-00-15-AM.asp?sid=gumtree

Executive Placements

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