Managed IT Hybrid Support Services

IT Support Services – Brief Summary

- Help Desk Support – Assisting users with technical issues via phone, email.

- Hardware Support – Installation, maintenance, and troubleshooting of computers, printers, and other devices.

- Software Support – Installing, updating, and resolving problems with applications and operating systems.

- Network Management – Monitoring, configuring, and troubleshooting LAN/WAN, Wi-Fi, and VPN connections.

- Cybersecurity – Protecting systems with firewalls, antivirus, patch management, and user training.

- Data Backup & Recovery – Ensuring data is securely backed up and recoverable in case of loss.

- System Upgrades – Managing updates for hardware, software, and infrastructure.

- User Training – Educating staff on IT tools, security practices, and productivity software.

- Remote Support – Providing assistance without needing to be physically present.

- IT Consulting – Advising on technology strategy, cloud migration, and digital transformation.