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Results for customer service jobs in Advertising & Marketing Jobs in KwaZulu-Natal
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We’re on the hunt for fresh talent... We need a young, committed, digital marketing specialist with fresh ideas and a steady head to help us take our clients’ digital marketing efforts into the stratosphere!Could that be you?Maybe, but first, we need you to check some boxes… Can you wield digital platforms with the discipline, finesse and power of a samurai master? Are you an all-round lekker person? And are you willing to immerse yourself in a full spectrum of digital skillsets to learn, grow and one day become a digital marketing master of the universe?If you said yes, yes and hell yes; then you might just be exactly who we are looking for!But, before we can make you the next web advertising wizard or social media guru, we need to know who you are. So, put up your hand for this great gig by sending us your CV and if we also think that you’re awesome, we’ll be in touch.Legal said we have to say this…so if you don’t hear from us in two weeks blah-blah-blah unsuccessful blah-blah-blah.Good luck!REQUIREMENTS One year of experience in a social media marketing, online community management or similar positionProfessional in conductResults driven and analyticalThe ability to think creatively and quickly when required (Who did Andrew Garfield play in The Social Network? Hey? WHO?)The ability to manage time effectively and efficientlyDemonstrate good English skills (good writing skills included)Demonstrate proactive thinking skills and ability to make decisionsAbility to build relationships and customer service orientated (Not just on Facebook. In real life too)Strong administrative and organisational skillsPerforms well as part of a team and is good at motivating team workWell presented (Spinach in the teeth will not be tolerated)Comfortable in the digital marketing arenaThe ability to work well under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzc1NThfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1127230&xid=1320_7558
2y
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A KZN based company is seeking an enthusiastic and capable individual to coordinate sales and logistical operations for their e-commerce brand and their brick and mortar brand. The individual would be responsible for fulfilment of online sales, customer support, Commerce site management and navigation, assisting with brand growth, visual merchandising and marketing strategy. The individual will work closely with the Marketing and Digitisation Manager as well as various other personnel in the company. The individual needs to have a keen eye for trends, have a creative mind and must take initiative. This is perfect position for someone who is keen to learn and grow within a company but who also is going to bring ideas and innovate themselves. Understanding the importance of KPI’s, brand performance and attention to detail is crucial.The ideal candidate must be independent, confident and extremely organised with strong attention to detail. The role also requires someone who is willing to be flexible and solution oriented.This position offers the individual a chance to grow within the company and to work with an innovative and exciting brand that is the first of its kind in SA. The individual will need to be able to understand the nuances of the two brands they will be working with and will need to have a passion for retail, research and be willing and able to bring new ideas and strategies to the company.Duties & ResponsibilitiesManage and fulfil e-commerce ordersQuality controlManage e-commerce processing and inventory fulfilmentLiaise with suppliers and ensure timely delivery end receiving of stock from suppliersAdaptable to new challengesNavigate the backend of an e-commerce siteProvide exceptional customer service via email and social mediaBe able to work alongside the relevant individuals such as web developers and other agency personnelProactively identify operational problems, suggest solutions and be able to independently resolve issuesAnalyse data to monitor performance and plan improvements and demand.Develop new business opportunities, solve logistical problems and produce new solutions.Customer care – Excellent written English and ability to respond to customers in a friendly and polite mannerStock takingBasic maintaining and updating elements of the website (Arranging calendar for various meetings and eventsOrdering suppliesOrganising and engaging with press requests and assisting with creating brand exposureAssistance and errands for photoshoots and other retail eventsInvoicing and bookkeeping assistance (alongside the supervision of the crediting department)Desired Experience & QualificationBachelor’s Degree in related field or equivalent experienceHigh computer proficiency – Canva, Adobe suiteKnowledge and understanding of social media channelsMust have excellent written, verbal and math skills.A professional who is results driven, a self-starter, customer-focused and resilient.Must be a team player and able to work with others.Pack
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2NDc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121559&xid=1266_36476
2y
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Marketing Communications Specialist - Durban Advert Ref: RMQ427Advert Title: Marketing Communications SpecialistArea: La Lucia, DurbanAdvert Type: Full-TimeWorking Hours: 40 HoursTime Conditions: DayshiftSalary: R25,000 - R42,000Closing Date: 25 March 2022Role Summary:The candidate will develop and implement marketing communications collateral, digital marketing campaigns, social media campaigns, support demand creation, foster market growth and position La Lucia Healthcare Hospital as a leading brand.Responsibilities:• End to end event planning. He/she will also be responsible for the day to day operations and activities of the Healthcare Experience Centre.• Digital ecosystem localization and adoption (website, UDX/CDX, eCommerce).• Local digital marketing campaign planning & execution.• Develop and execute strategic marketing Communication plans.• Provides Business Partners and/Shared Services teams with access to content.• Coordinate the efforts of key stakeholders for campaigns and events through project planning and on-the-ground execution.• Manage suppliers and the onboarding and payment process for suppliers and events.• Briefs suppliers and production agencies for design and production of collaterals and events.• Upload Ad & Promo materials to Zinc for approval and fulfil the role of uploader to get materials certified.• Budget management within the confines set by management for each initiative• Takes responsibility for internal communications pertaining to the activities of Victor Crescent Construction.• Maintain processes and procedure governing the use of the Healthcare Experience Centre (HCEC).• Ensure the equipment installed in the HCEC is correctly maintained and utilized• Facilitate the booking of the HCEC for external customers -related to A&P events• Own and manage wing-to-wing process for events at the Africa Innovation Centre, whether marketing or Education.Requirements:• Bachelor’s Degree in Marketing, Digital Marketing, Communications or related field.• 1-2 years’ experience in Marketing Communications/ Marketing including social media, digital campaign creation and management.• Experience working in a Business 2 Business environment, with a portfolio of successful examples of marketing collateral created and promotions ran successfully.• Excellent people, agency and organizational skills.• Team oriented – ability to work with diverse, cross-functional teams in different geographies.• Flexibility, ability to change priorities quickly.• Capable of demonstrating understanding of customer experiences and key service considerations that drive healthcare outcomes.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxODQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195576&xid=1266_51845
2y
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Our client within the manufacturing industry, seeks to appoint a dynamic Marketing Coordinator to join their team based in Durban. The successful incumbent will provide efficient and professional marketing coordination and support to the Marketing Manager, Head Office, and franchise network in support of the business strategy. Job Duties Customer service • Updating and maintaining the franchise pricelist for marketing items, corporate clothing, and stores sales aids items;/ Webshop • Receiving and processing orders for all franchise personalised items (e.g., business cards, TC quote pads etc.) and other branded elements as approved;/ Webshop Office Administration • Ordering and controlling merchandise for stores items, sales aids, showrooms and exhibitions • Developing and maintaining relationships with suppliers who provide branded items • Setting up supplier meetings, requesting quotations and negotiating costs from authorised suppliers to fulfil procurement requirements • Acting as the marketing department point-of-contact for all franchise queries and directs calls appropriately • Providing additional reports as and when required by the marketing team for specific projects/activities • Opening new credit application for suppliers • Processing of monthly invoices for submission to accounts department and handling any queries. Event Coordination • Coordinates events, booking venues and ordering marketing material • Liaising with event organisers to discuss bookings at shows and exhibitions in accordance with the marketing and events plan • Receiving event contracts and submitting them to the Marketing Manager for approval • Ordering, packing, and despatching all items to be used at shows/exhibitions to ensure that they are available when required • Assisting franchises with booking space at smaller events • Conducting continuous research to keep abreast of new event opportunities • Attending marketing events, shows and exhibitions and providing support as required • Booking and coordinating photo shoots and video opportunities for shows website, TV and print adverts Marketing Support • Assisting team members with day-to-day marketing tasks and coordinating marketing projects and activities as requested • Coordinating and collating marketing material and content, and ensuring it is up to-date and relevant • Assisting with the collation of information for promotional literature • Updating and maintaining the marketing department’s documentation and databases • Receiving and responding to sponsorship requests and liaises with Marketing • Manager for approval and PR opportunities in line with the relevant policies • Work with relevant sponsor to arrange and conduct the sponsorship event in line • with approved budget • Attending marketing meetings, taking, and distributing minutes • Coordinate marketing welcome packs for new franchise owners • Ensuring marketing packs and support documentation is available for marketing managers during meetings Fra
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NDY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183031&xid=1266_48468
2y
1
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The role is for a client of ours based in Durban, looking for a client services account manager.Previous ad agency exp essential. Fun, funky agency with stunning brands to work on!The company will look at medium weight account managers for this vacancy.Minimum three to five years ad agency experience essentialAble to meet tight deadlines and work in a pressurised environmentStrong with taking briefsExcellent with customer services relationsMust be presentable and confident Must have strong presentation skillsPassionate about brandsAbility to work with budgetsStrong advertising savvyMust have own transportStable track recordPresentable and well-spokenExcellent written and verbal skillsPrevious ad agency exp essentialIf you do not hear from us within 48 hours of submitting your CV, please treat your application as unsuccessful.We will keep your CV on file should a suited position become available, we will be in touch.Good Luck!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4OTk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126800&xid=1266_38998
2y
Marketing ConsultantWe are a Clearing Forwarding and Logistics company based in KZN – Northern Suburbs Looking to employ an experienced Marketing consultant for our growing business. Salary: Negotiable RequirementMatricDiploma / Degree in Marketing Advantageous5 years of experience in the Clearing forwarding and Logistics industryExperience in this field is preferredMust have a valid code 08 license ResponsibilitiesSourcing and establishing new clientsMust have excellent customer service skillsCompleting daily reportsEnsure clients are attended to and visited wherever necessaryEnsuring quotes are sent to customers and attended to timeouslyEnsure that the monthly budgets are met with existing and new business clientsEnsuring the company website and marketing material are kept current and on point.Present marketing strategies for potential clientsKnowledge of International shipping documentation and customs clearance procedures Must know shipping regulations and compliance requirementsMust have extensive knowledge of Freight Forwarding and Logistics SkillsNegotiation skillsPlanningTime managementReporting SkillsDocumentation SkillsCoordinationOrganizational Please e-mail a short resume to tanyas2900@gmail.com and samuel.archary01@gmail.comShould you not be contacted within a week of your application, please note your application has been unsuccessful. All successful candidates will be shortlisted for the position.
24d
Ads in other locations
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Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.
Who Were Looking For:
A Grade 12 graduate with a passion for customer-centric solutions.
3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.
Key Responsibilities:
Customer Service:
Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
Handle complaints with finesse, turning challenges into opportunities for improvement.
Sales:
Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
Champion the customer journey, providing top-tier service aligned with international online shopping standards.
Administration:
Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
Stay ahead of the curve by keeping abreast of market trends and product developments.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004660/H&source=gumtree
1h
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Our client in the educational industry has a vacancy for a Junior Editorial Coordinator to join their scholarly publishing team.
The successful candidate will provide manuscript submissions and review coordination across the publisher’s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to acceptance.
Responsibilities:
Conduct initial manuscript quality and permission checks.
Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.
Apply standard procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles).
Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system.
Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays.
Transfer (e.g., masking), apply versioning and sound record-keeping on electronic documents at various process points.
Liaising with authors, editors and reviewers and providing support with publishing-related queries on using and navigating the workflow management system, as well as managing the online submission system and inbox
Requirements:
A relevant undergraduate degree, e.g., bachelors degree in English and Linguistics
Customer Service experience
Strong communication skills - both written and verbal
Excellent English (read, write, understand, and speak) language skills are a requirement.
Good language skills in any of the following official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana (understand and read)
Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
Highly organized and self-motivated, with strong time-management and project management skills
Able to work well under pressure in an open plan environment.
Able to work independently and as part of a team.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
hannah@personastaff.co.za
1h
1
An experienced publishing supervisor is needed to supervise and plan daily manuscript post-acceptance production and publication activities for our client in the education sector.
The ideal applicant would be dedicated to upholding company policies and procedures while fulfilling daily performance requirements and have outstanding leadership qualities.
Responsibilities:
Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
Accomplish staff job results by coaching, counselling, and disciplining employees.
Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.
Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
Implement and enforce systems, policies, and procedures and implement corrective actions.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.
Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.
Provide quality service by enforcing quality and customer service standards.
Interface with customers to answer questions or solve problems.
Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
Confer and coordinate activities with other departments.
Contribute to team effort by accomplishing related results as needed.
Requirements:
SUPERVISORY SKILLS:
Proven work experience as a supervisor or relevant role.?
Proficient in spelling, punctuation, grammar, and other English-language skills.
Accuracy and attention to detail.
Proven ability to direct and coordinate operations.?
Highly effective supervisory skills and techniques.?
Ability to input, retrieve and analyze data.?
Familiarity with company policies and legal guidelines of the field.?
Excellent communication and interpersonal skills.?
Strong organizational, time management and leadership skills.?
Ability to manage and priorities multiple projects in a fast-paced environment.
Ability to work well under pressure.?
TECHNOLOGY SKILLS:
Database user interface and query software
Project management software?
Enterprise resource planning ERP software or CRM Software
Microsoft Office
MINIMUM REQUIREMENTS:
5+ years of experience in publishing, with previous supervisory experience.
1+ years proofreading experience.
Certificate, Diploma or Degree in journalism, communication, logistics, supply chain management, business administration or relevant field.?
ADDED ADVANTAGES AND PREFERENCES:
Familiarity with HTML, XML and ePUBs.?(Familiarity with publishing software and technology).
Good language skills in official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, and Setswana.?
A valid driver’s license.?
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
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reception@personastaff.co.za
1h
1
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD Designer to join their team in the Cape Winelands area.
Responsibilities:
Creation and verification of technical documentation within SolidWorks and following PLM system.
Mechanical and / or Electrical drawing design and drawing creation.
Verification of work standard execution for assigned product group.
Supervision of prototype execution, internal and external testing.
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans,
and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects.
Renders.
Skills and Experience:
Grade 12.
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering.
Independence with solid modelling, assemblies, and drawings/detailing within CAD software is a must (knowledge of SolidWorks will be an advantage).
Knowledge of key construction principles.
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Ptyd (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
1h
1
Our client in the educational industry has a vacancy for a Journals Production Editor / Coordinator to join their scholarly publishing team.
The Journals Production Editor / Coordinator manages written texts through the publishing production process. You will be responsible for assessing the quality of work delivered by copy editors and proofreaders and ensuring that the Publishers house style is adhered to in all published work. The Journals Production Coordinator is also responsible for working with layout editors to ensure that the texts overall presentation and its elements (e.g., tables and figures) meet the style and quality requirements. The Journals Production Coordinator manages the quality of papers and production schedule from acceptance to print and online deliveries and monitors page usage and other journal metrics.
Responsibilities:
Manage a portfolio of journal titles, ensuring that they run on optimized workflows and meet department publication metrics.
Maintain article and issue schedules, metadata, and page budgets, and uphold quality standards throughout the publication process.
Complete production checks by assessing the production quality of incoming manuscripts; ensure that all relevant files are received and that they follow established guidelines.
Review copyedited materials to ensure that they follow the Publishers’ style guidelines and ensure that the authors corrections have been properly implemented.
Offer constructive support and guidance to assigned vendor project managers.
Provide excellent customer service for assigned Editors-in-Chief, authors, internal departments, and external vendors and customers.
Assist and lead department projects as required.
Desired Attributes:
Has a mindset of continuous improvement, embracing innovation and new ways of working.
Is passionate about the academic publishing landscape and will use this passion to actively participate in projects that support the Company’s mission.
Will wow us with excellent analytical, organization, and problem-solving skills.
Qualification and Competencies:
A bachelor’s or master’s degree in any field.
2-4 years of relevant editorial/publishing experience.
A demonstrated proficiency in the English language and an interest in scholarly publishing are essential.
Strong knowledge of MS Office applications (Word, Excel, PowerPoint)
Familiarity with HTML, XML and ePUB
Strong English skills
Ability to multi-task
Attention to detail and critical thinking.
Being well-organized and able to manage short deadlines.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za.
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
1h
1
Our client, an international company focusing on security products and services are seeking an experienced and highly motivated E-commerce Marketing Manager to join their dynamic team.
Responsibilities:
Develop and implement comprehensive marketing strategies for their global web shops, considering the unique characteristics and preferences of various target markets.
Lead and manage the internal marketing team and external suppliers, overseeing SEO, SEA, and other digital marketing tasks to ensure seamless execution of campaigns.
Utilize your deep understanding of marketing tactics for Ecommerce businesses to optimize conversion rates, customer acquisition, and customer retention.
Analyze market trends, customer behavior, and competition to identify growth opportunities and implement data-driven marketing strategies.
Collaborate closely with the product and content teams to ensure alignment of marketing efforts with product launches and promotions.
Monitor and report on key performance indicators (KPIs), providing regular updates on the effectiveness of marketing initiatives and making data-driven recommendations for improvement.
Stay updated with the latest trends and best practices in Ecommerce marketing, sharing knowledge with the team and implementing innovative approaches to enhance marketing efforts.
Implement A/B testing and other optimization techniques to continuously improve marketing performance and user experience.
Work closely with the global sales team to support their efforts with effective marketing materials and campaigns.
Foster a positive and collaborative work environment, serving as a good team player
Requirements and Qualification:
Bachelors degree
Proven experience of 8-10 years in marketing operations, with a significant focus on Ecommerce marketing strategies and tactics.
Deep understanding of SEO, SEA, and digital marketing best practices for Ecommerce businesses.
Excellent leadership skills with the ability to drive and motivate the internal marketing team and external suppliers to achieve marketing goals.
Flexibility to work flexible hours to accommodate the needs of a global role.
A positive attitude, a go-getter approach, and the ability to take initiative and ownership of projects.
Strong analytical skills to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
Experience in managing marketing operations for global web shops will be highly advantageous.
Proficiency in English (additional language skills are a plus).
Additionally, as our E-Commerce business continues to expand, this role has the potential to evolve into a leadership position, with responsibilities encompassing team management and guiding the growth and success of the E-Commerce team.
 This position is based on-site in Paarl, Western Cape. To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPl
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004455/H&source=gumtree
1h
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Client based in Bryanston seeks the services of Digital Marketing Specialist to support the formulation of digital marketing strategy and implementation to ensure the effectiveness of the results aligned to business requirements. Maintain our current B2B customer base & help to implement strategies to penetrate B2C with a consumer focus. Influencing targeted consumers or businesses to choose LS products and services in order to achieve specific measurable business and marketing objectives.
Key Performance area:
• Execute effective digital marketing and social media strategies in support of and in response to the business’ overall objectives while ensuring effectiveness of results:o with an understanding of digital marketing tactics, including SEO, PPC, native advertising, email marketing and online reputation management, crossing into areas as integrated campaignso working with agency strategy, development and creative teams to ensure all strategy and messaging align with integrated digital marketing campaignso Provide support, input and influence in all digital marketing activities, based on relevant insights generated, and with the aim of improving digital marketing activities• Develop strong relationships with key internal stakeholders across the business within Property and Auto businesses• Keeping abreast of digital marketing and social media trends, with a firm understanding of user experience principles and influence stakeholder perception of digital marketing value to the business
• Co-ordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off digital marketing plan• Participate in conversations and provide insights/recommendations when reviewing data presented by reporting platforms
Qualifications:
• Essential: Marketing Diploma or Degree with particular focus on Digital Marketing• Advanced Diploma or Degree in Marketing is an advantage
Experience:
• 3- 5 years of digital marketing roles that include client-facing roles, digital project implementation• Working knowledge of best practices and workflows for digital marketing channels (web, social, mobile, media, etc.) and digital content/asset creation.
Technical Skills:
• Data interpretation• Marketing Strategy understanding as it relates to the components of the marketing mix• Analytical thinking ability to enable the application of client insights, market/competitors• Communications skills and understanding including all communications mix elements (ATL/BTL)• Understanding of branding & brand building principles and techniques as drivers of marketing strategies• Writing of briefs and verbal articulation thereof to internal and external stakeholders• Implement...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc3MTE3NTQwP3NvdXJjZT1ndW10cmVl&jid=1188899&xid=3877117540
1h
1
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Looking for a Search & Web Strategist who will be responsible for the implementation, management and strategic direction for some leading FMCG brands.
In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to the websites.
Being the strategic lead, you will not directly manage a team, however, you will be responsible for collaborating with multiple brand teams where you will be required to share insight and to implement as well as drive digital brand strategies. You will be responsible for a group of brands within the digital department. You will immerse yourself in the brands in your portfolio, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel.
You will be required to work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results-driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence.
Qualifications/ Experience
Minimum of 5 years experience within a strategic marketing function (preferably a digital agency)Qualification in Marketing or certification in Digital MarketingExcellent understanding of search and digital marketing is crucial, including paid media strategy, buying & reportingAn understanding of project management disciplines (project planning, time and budget management)Excellent customer service and relationship-building skillsAnalytics and reporting experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.)
Competencies
Digital (Search) Native – focused on customer centricityExcellent written, verbal and presentation skills – confident to present to clients at all levelsAn understanding of SEO and how it fits into the overall marketing mixBe data driven, strategically minded with an agile approachAble to extrapolate insights through data analysis and develop and execute innovative, integrated digital solutions and provide strategic roadmapsUse good writing and storty-telling skills, to structure insights and present recommendations aligned to objectivesAn up-to-minute knowledge of digital trends, both locally & internationally
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDQ3OTgxMDExP3NvdXJjZT1ndW10cmVl&jid=1182097&xid=2047981011
1h
1
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An established Creative Agency, based in the East of Johannesburg, has a vacancy for a senior Web & SEO Specialist
The Web & SEO specialist is responsible for the implementation of digital strategy for on-boarded brands.
Working in collaboration with the lead strategists & SEO specialist, you will be responsible for a group of brands within the department. You will immerse yourself in the brands under your remit, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel. You will work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence.
Qualifications/ Experience
3-5 years experience within a marketing function (preferably agency)Qualification in Marketing or certification in Digital Marketing (Google Search, etc.)An understanding of project management disciplinesExcellent customer service and relationship-building skills (desirable)Good understanding of search and digital marketing is crucialAnalytics experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.)
Competencies
Digital (Search) Native – focused on customer centricityExcellent written, verbal and presentation skills – confident to present to clients at all levelsAn understanding of SEO and how it fits into the overall marketing mixStrategically-driven and analytical in approachAble to extrapolate insights through data analysis
Responsibilities
Deliver on day-to-day strategic tasks such as keyword research, and monitoring campaigns and projectsUse good writing and storytelling skills, to structure insights and present recommendations aligned to objectivesThink strategically and act tactically, using the data provided to develop clear and consistent search strategiesIdentify opportunities to up-sell and cross-sellSeek out proactive opportunities to increase client satisfaction and loyaltyMonitor and maintain high levels of Client serviceWork closely with the digital project manager, in terms of deliverables per projectWork seamlessly with cross-functional teams within the business and its clients, building strong relationships
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTI0Njk5MDA/c291cmNlPWd1bXRyZWU=&jid=352917&xid=292469900
1h
1
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This role will be focused on servicing of existing clients with a strong focus on new business development. To be successful, you need to be target driven with a proven sales track record and strong networking and negotiation skills. You have an outgoing nature with high energy levels, combined with your ability to provide customer service excellence.
* Follow-up visits to retain relationships, attend to any queries, concerns and secure repeat business.
* Prospecting for new business:
* Identify & segment target markets.
* Planning of weekly and monthly call routes per area.
* Daily cold calls to prospective clients, setting up of appointments with new prospects.
* Setting daily sales activity goals.
* Research on needs of prospective clients to ensure all information for quoting is detailed and accurate.
* Provide quotations for outsourced staffing solutions and proposals for prospective clients.
* Persistent follow-up and closing of deals.
* Networking to establish our brand and services within the marketplace.
* Minimum 3 years external sales experience
* Matric
* Valid drivers lisence
* Recruitment and outsourcing experience will be advantageous
* Diploma or Degree will be advantageous
Package includes:
* Monthly Salary
* Company Car
* Company Cellphone
* Uniform
* Laptop
* Minimum 3 years external sales experience
* Matric
* Valid drivers lisence
* Recruitment and outsourcing experience will be advantageous
* Diploma or Degree will be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE0ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159986&xid=1555_14895
2y
1
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Mid size agency now hiring!Seasoned Account Manager with strong BTL experience.Previous ad agency exp essential and not neg.Fun, funky agency with stunning brands to work on!Come and work for one of the coolest and most reputable agencies in SA!The company will look at medium weight account managers for this vacancy. Minimum five to seven years ad agency experience essentialAble to meet tight deadlines and work in a pressurised environmentStrong with taking briefsExcellent with customer services relationsMust be presentable and confident Must have strong presentation skillsPassionate about brandsAbility to work with budgetsStrong advertising savvyMust have own transportStable track recordPresentable and well-spokenExcellent written and verbal skillsPrevious ad agency exp essential If you do not hear from us within 48 hours of submitting your CV, please treat your application as unsuccessful.We will keep your CV on file should a suited position become available, we will be in touch.Good Luck!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzgxNTdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1143627&xid=1320_8157
2y
1
*Responsibilities:*
* Translating the long-term vision / strategy for the Product line into a medium range feature roadmap.
* Engaging with various parties on product messaging, value propositions and upcoming features.
* Contributing to and ensuring that the required Sales enablement deliverables are completed.
* Translating the roadmap into a delivery backlog of sprint-level stories/cards.
* Building the required release plans for each product based on the roadmap.
* Prioritising the delivery teams sprint-level deliverables according to value.
* Identifying sprint-level items that should be deferred to future milestones or sprints.
* Working closely with the Team Lead, Technical Lead, UX Designer and Engineers.
* Participating in and ensuring that functional design tasks are completed.
* Maintaining the overall functional coherence of the product.
* Ensuring that the implementation & support enablement deliverables are completed.
* Tracking progress against the release plans for each product.
* Producing the required release notes for each release.
* Tracking the defined input metrics for each product and with each release.
* Actively contributing to regular strategic workshops.
* Engaging frequently with the customers and users of the product.
* Demonstrating continuing industry expertise and relevance.
*Qualifications:*
* Bachelors Degree in a relevant Technical, Business or Design field
*Skills / Experience:*
* 5 years experience working in a software product development team.
* At least 2 years experience as a Product Owner or Business Analyst.
* 2 years of Engineering / BA / SME / Product Owner experience.
* Excellent understanding of the payments industry landscape.
* Excellent verbal and written communication skills.
* The ability to prioritise ruthlessly and focus on the essential drivers of value.
* Curious about technology and its application to payments and transaction processing.
* Good analytical and quantitative skills and the ability to use data from a variety of sources to inform decisions.
*Desired Skills: *
* Product Manager
* Financial Services
* Payments
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzY4NjJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1157402&xid=1554_6862
2y
1
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An experiential Agency in the North is looking for a best-of-breed Account Director who has a minimum of five plus years relevant experience as a senior project manager. They are looking for somebody who is dynamic, profit-driven, strategically minded, has loads of event marketing experience, connected, great fun and able to sell at the highest level.You will be working closely with the Producers and Executive Management to support the effective delivery of all projects across a broad spectrum of clients and brands, which demands an extremely high level of organisation and attention to detail.The role: To manage and administer their clients accounts to the benefit of both clients and agency with the purpose of creating the best possible communication in order to become an indispensable source of the agency’s competitive advantage.Account management: The position involves consistent liaison with key clients and interaction with production regarding the projects in the system. Responsible for client communications, conflict resolution and compliance on client deliverables and revenue Build and maintain strong client relationships through regular contact (meetings, email and phone) Work with operational team to ensure campaigns are implemented and up and running in a timely manner Stay on top of the performance of each campaign and optimise where necessary Ensuring that client’s needs and requirements are understood, interpreted and communicated accurately and that their expectations are managed at all times Identify opportunities for up-selling and cross-selling existing clients Continuously stay up-to-date with relevant market trends Ensure high standard of customer service at all times Always ensure client accounts are up to date ensuring monthly recons are done, reports are sent out and accounts are paid up Ensure quality control measures, quality of work and any set timelines or KPIs are maintained Contributes to the good financial management of the business, improving profitability wherever possible, monitoring all billing procedures carried out by the relevant project’s producer, alerting the business director promptly to any likely changes to billing and income, any potential write-offs, etc. Must be capable of compiling contact and status reports and writing up briefs To produce reports on a weekly, monthly and annual basis Ensure that timesheets are always up to date and given to finance timeously. Is ultimately responsible for the smooth running of the accounts – operationally, creatively and financially – and is answerable on these points to the client and to the managing director. Creates the best possible environment in which
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg3NjRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1154395&xid=1320_8764
2y
1
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Attention all marketing project managers looking for a great opportunity.Our Corporate client believes in communicating the success of their clients and students effectively through their Power of One initiative.The Group is operating 11 businesses that have diverse marketing needs and must communicate various solutions from Training, to technology-enabled business development. They are looking for a Marketing Project Manager to support the planning and delivery of exciting projects throughout the Group.The successful candidate needs to meet the following requirements : Degree in marketing, plus a minimum of five years in marketing, branding and project managementQualification in branding - advantageousCompleted a course in Social Media - advantageousExperience in managing projects, resources, timeline and budgetsExperience in copywriting, editing, proofreading and creating new contentExperience in organising collateral for events and making bookingsExperience in Social Media strategies and campaignsExperience in Google SearchExperience in MS Office and G SuiteExperience on all digital and social media platforms (Facebook, LinkedIn, Twitter, Instagram, You Tube, Google Business etc)Experience in PPC, SEO and AnalyticsExperience in AB TestingBasic knowledge of CRM systems (such as Mailchimp, Bitrix24, Send/Grid, CMS/WordPress)Website Design and DevelopmentFluency in English communications (both verbal and written)REQUIREMENTS Creative and analytical skillsHave good understanding and knowledge of marketing processes, platforms, trends, and insightsHave good understanding and knowledge of the creative design processes and applicationsPlanning and project management skillsAbility to develop social media strategies and contentStrong customer service skillsExceptional interpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg0ODJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150550&xid=1320_8482
2y
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