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Our client is seeking a Junior Legal Consultant to join their company. The role is permanent and located in Johannesburg.REQUIREMENTS South African citizenshipBachelor of Law / LLB (BCom Law will be preferred)Admitted AttorneyExcellent grasp of the Companies ActWorking knowledge of legislation in the areas of taxation, estate administration and corporate lawAbility to perform under pressure and meet deadlinesEffective interpersonal skills and attention to detailAbility to self-manage and prioritize responsibilitiesAbility to communicate effectively with all role-playersProficiency in Microsoft OfficeDuties include, but are not limited to the following: COMMERCIAL AND CORPORATE LAW This position will be geared towards a Commercial Governance offering and will include the following functions:Drafting of legal agreements such as – Sale of Business, Shareholders’, Asset for Shares, Subscription, Call-option, Non-Disclosure, Employment, Confidentiality / Restraint, Surety / Loan Agreements as well as Memorandum of Incorporation, Wills & Deeds of Trust, Board / Shareholder Resolutions, Board Charters, Terms of Reference and Policies;Meeting management assistance and managing action lists;Engaging with independent legal teams to close transactions;Minute taking of Board, Committee and Shareholder Meetings;Legal / Governance opinions and advice – various corporate law transactions and tax;Managing and advising in all aspects of Corporate Group Restructures;Providing Corporate Trustee and Independent Non-Executive Director services to clients; andAssistance to the Directors with all related Legal and Corporate Governance requirements, as they arise.TRUST LAW Trust Administration: Trust Formations;Trustee Amendments;Beneficiary Amendments;Deregistration Applications. If you are confident, self-managed, initiative-taking individual with a passion for teamwork and excellence, then we would like to hear from you!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMzE2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1369751&xid=1109_123165
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Luxury Travel Specialist Swedish Speaking-Ten Lifestyle Group Were looking for a candidate to fill this position in an exciting company. Key Responsibilities: Design requests by telephone and email in Swedish and English of individual trips (flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, and VIP service) for premium cardholders, considering all the needs of the customerPreparation of tailor-made offers and travel documents, preparation of travel programs, obtaining visas and administrative processingActive cross-selling of lifestyle services for travel enquiries Applicants have the required authorization to live and work in South Africa. Proven track record in Scandinavia leisure sales as well as worldwide itinerariesExperience in a Travel retail or Tour operator environment essentialSound knowledge of GDS (preferably Amadeus)Professional fluency (both written and spoken) in Swedish and English. Norwegian and Danish is a big plus Energetic and motivated team player who enjoy the challenges of meeting and beating targetsPeople who are passionate about delivering high quality personalized customer service and have excellent research skillsPeople who can use their initiative and creativity to best meet the needs of our members You have strong communication skills and love to provide excellent service and quality dailyFlexibility : able
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzU5NDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1373051&xid=2076_59453
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REQUIREMENTS: Matric, relevant qualification advantageousEssential to have experience within the Food Sector and selling of catering equipmentMust have at least 5 years experienceStrong general knowledge of industryPassionate about Food and CookingMust have own transport and valid driver licenseMust have excellent communication skills in English both written and spokeDUTIES: Calling on clients relevant to the industryCold calling and making appointments for meetingsAssessing a clients needs and offering products accordingly to improve their establishmentManaging & achieving sales volumes, targets & KPIsProspecting and sourcing for business opportunitiesNegotiating sales/pricing and quotationsImplementing sales driver activitiesEducating & presenting to various establishmentsEnsuring customer satisfactionBuilding & maintaining relationshipsTravelling to various customers dailyGeneral Administrations duties requiredSalary: R15k plus commissions and petrol paid.Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMjM3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1368211&xid=1109_122373
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MARKETING MANAGER CBD, Cape Town Our client, a National Commercial Property concern is in search of an experienced Marketing Manager to join their dynamic CT team.Competitive Package on Offer! One would describe you as an ambitious and attentive marketing professional who has an eye for creativity, innovation, keeping abreast with market trends to attract and further shape brand awareness.Main Purpose of the Role: Set the marketing strategy by creating attractive content across various platforms to ensure attraction and foot-flow to the business.Duties and Responsibilities: Marketing Working with the Stakeholder Manager and develop the Companys marketing strategy and annual calendar across their brandsManage and ensure the effective execution of the Companies marketing strategy and annual calendarWork closely with the Stakeholder Manager in managing communications to, and collaboration with Member Organisations and other stakeholdersDevelop and manage consumer-facing campaigns and activationsProvide marketing support which includes developing marketing and contentManage the design, compilation, production and dissemination of internal and external marketing and content, collateral and communicationsOversee the digital marketing and social media function and manage the Marketing Co-Ordinator in delivering against objectivesManage the compilation and delivery of publications, with input from the executive team, including the Annual ReviewEnsure the Companys brand identity is always maintained across all marketing and PR materialEnsure that logos and brand usage by collaboration partners and other stakeholders is correct and aligned with the Companys brand guidelinesPR & Advertising Working with the Stakeholder Manager and develop the annual PR planManage and maintain the relationship with PR agencyEnsure that regular, high quality and newsworthy press releases are compiled and distributedCompile monthly reports on PR campaign results and the return on investmentManage advertising opportunities and report on effectivenessEvents Plan and execute all consumer-facing webinars, workshops, exhibitions, activations, launches and eventsAssist the Stakeholder Manager with industry-facing events where neededAdministration - Monthly reporting against marketing objectives and annual calendar- Manage external marketing agencies, website consultants, designers and freelancers and ensure all relevant service providers deliver in terms of their agreements- Manage and support Marketing Co-Ordinator- Budgeting and financial management: Develop, manage and monitor the marketing budgets- Prepare updates, reports and presentations when requested Qualifications / Requirements: - Tertiary Qualification in Marketing, Gra
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMzkxMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1372733&xid=1109_123910
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*HRBP: HR Generalist – S/Subs, Cape Town*
*Lucrative and competitive package on offer! *
*Our client, a Global Investment Firm* is currently in search of highly efficient HRBP to support the Head of Human Resources, working across the business in a generalist capacity.
One would describe you as a highly efficient HR professional who possesses strong organisational and administration skills.
You are solutions orientated, hard-working and have a can-do attitude! You are comfortable operating within an open, fast paced, high-performing environment as well as possess strong and effective communication skills both with internal with client staff as well as external providers.
*Key Duties and Responsibilities*
* Provide input data for 6 payrolls (preliminary check) to the Global Payroll provider for 80 staff (including staff based in Africa, Netherlands, Colombia and Singapore) and ensure payroll timelines and changes are met
* Month end invoicing across all payrolls as well as manage recoveries
* Assist with Corporate Remuneration i.e. Global benchmarking and benefits management
* Transactional processing including employee records, offer letters, employment contracts, visa letters, work permit applications, performance review administration, resignations, terminations etc.
* Handling staff enquiries relating to the above and the administration thereof
* Prepare high quality standard and complex reports in terms of regulatory reporting, Internal and External Audit
* Prepare data analysis as well as participate in the development of statistical analysis, interpretation and reporting procedures for human resource related data
* Co-ordinate employee wellness i.e. manage performance matters through facilitation, internal communications, arranging wellness interventions, etc.
* Manage recruitment in terms of preparation of job specifications, sourcing (including agency relationship building) as well as interviewing and performing necessary background verification checks
* Coordinating induction and on-boarding of new joiners
* Assisting in delivering proactive and business focused HR advice and services
* Take responsibility for HR projects assigned and support the implementation of new processes by participating in the change management activities
* Supporting the Head of HR in creating and maintaining HR related policies and procedures as well as learning and development processes, IR matters, OHS and resource planning.
*Qualifications and Experience required:*
* Relevant *Human Resources Degree / related*
* *Minimum 5 years relevant and proven HRBP / HR Generalist work experience gained within the Financial Services industry and preferably within a multi-national or global context*
* Strong and proven *payroll, remuneration and benefits, employee wellness, recruitment, maintaining HR related policies and procedures *
* Proven *HR analytics skills, *experience and competency
* Highly proficient on MS office - Intermediate (*Excel is especiall
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcyMzA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1269474&xid=1555_72307
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This is a remote position.
We are looking for a SAP Extended Warehouse Management (EWM) Managing Consultant to join our global team.
The SAP Extended Warehouse Management (EWM) Managing Consultant is responsible for leadership and providing a successful delivery of Extended Warehouse Management system module deliverables on SAP engagements, including implementation, upgrade, and extension of existing applications. The consultant assists clients in the selection, implementation and support of SAP solutions which naturally include design, configuration, and testing. The consultant will provide functional and business process expertise on a project team which generally consists of consultants, subcontractors, remote global resources, and client employees. The consultant participates in pursuing client sales opportunities and working on bid & proposal efforts. The consultant participates in design activities and gap analysis.
* Key Responsibilities:*
* Being committed to advising and designing innovative and holistic logistics processes with a focus on warehouse management in SAP EWM
* Your strengths also include adjustments to the system landscape using ABAP/OO and customizing
* Together with your team, you are the first contact person for users and key users in the SAP EWM environment.
* Responsible for the planning and implementation of training courses and workshops
* Participate in exciting logistics projects from cost calculation to implementation
* Support and supervise our junior consultants empathically
* Support in pre-sales activities with the preparation of offers
* Develop innovative concepts and implement sophisticated consulting solutions in the field of Supply Chain Management
* Define a detailed blueprint for development requirements
* Deploy process, quality, and cost-optimized logistics concepts
* Create long term relationships with clients
* Identify and lead business development opportunities
* Achieve a strong reputation as a business advisor
* Take over responsibility as (sub) project team leader
* Configuration of the SAP EWM module
* Assessment of client business problems.
* Conducting the analysis to solve the problems.
* Administration of engagement activities (e.g., creation of charts/graphs and other reports, data entry, etc.) in support of work products and client deliverables.
* Bachelor’s or Master’s Degree in Business Administration, Economics, Engineering or equivalent education
* 4+ years of work experience in consulting or in the automotive industry
* Minimum 4 years of SAP EWM (Extended Warehouse Management) Experience (Process & Customizing)
* Minimum three full SAP lifecycle implementations
* Profound SAP project and Go-Live experience (SAP implementation approach)
* SAP Certifications are a big plus
* Fluency in English (multi-lingual preferred)
* Professional appearance with strong cus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwMTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248010&xid=1555_60165
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EXCELLENCE MARKETING provides well-established rental management and sales services to property investors. Our immense client base we have established over 21 years enables us to provide prospective tenants with a wide variety of good quality and well looked after accommodation which includes:
• Sectional Title Units in Security Complexes
• Full Title Houses free standing and in Estates
• Retirement Village apartments (new)
We currently manage a great variety of properties in numerous residential developments/estates across the greater Gauteng (main area Centurion and surrounding, Pretoria East, Pretoria city, Midrand and Fourways). Our Team offers a full range of real estate services. We specialize in offering a full-service management service of high quality to all our clients (Tenants & Investors). We provide our clients with the valuable information and facts they require before making the decision to rent or buy a dream home. Due to our unique perspective, knowledge and understanding of the property market, we have been able to develop steady growing clientele we can serve and provide both up to date information and understanding of the market to assist you in realizing all your property requirements. Our core principles of Ownership, Integrity, Team Work and Efficiency is what makes us different.
* Loading and updating of internet ads every second day on the various property sites
* Updating leads on the lead management system of P24
* Answering of e-mails, whatsap, sms and calls on a daily basis
* Schedule appointments with potential clients to view available units/houses/properties – confirm on whatsap keeping the schedule
* Rental and Selling of units on the marketing list
* Sourcing, signing mandates of new units by canvassing for rentals and sales
* Collecting documents from potential tenant
* Signing and reading all the lease agreements to clients
* Following up with potential clients daily to close a deal or to collect documents
* Give weekly feedback to clients regarding the progress of any transaction (for sales)
* Handing over keys to clients together with the necessary documentation on each unit
* Completing of move-in inspections with tenants on Property Inspect App
* Weekly communication with client after sales or rental agreement are signed
* Putting up tear-off ads at the various shopping centres when necessary
* Accurately keep up all the administration and communication related to the above: deadline orientated and no key handover policy if all monies not paid and file 100% complete and checked by Superior.
* Send advertisements for placement through to the Principal for Approval
* Actively pursue new mandates and inform Principal
* Respond and manage all queries received from clients
* Any reasonable instruction given from time to time associated with your position
* Send weekly reports with the status of all units
* Excellent Negotiation skills needed
* Excellent co
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU5NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247763&xid=1555_59614
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*Ref: TJ 402976 - SYSTEMS DATABASE PROGRAMMER (Informix 4GL Experience)*
*Employer Description*
South African-based Software tolling specialist company working in the Intelligent Transportation System (ITS). In addition to software development, software system integration and consulting services offered in various aspects of the tolling environment, the company also provides support services on hardware and software systems for its various projects worldwide
*Job Description*
* Create and modify Informix 4GL and SPL stored procedures;
* Create and modify shell scripts and SQL scripts;
* Create and modify database structures, including tables, triggers, indexes, references, constraints etc.
* Maintain development of Informix databases and Linux servers
* Assist the other departments with any database-, Linux- or 4GL related requests;
* Maintenance and improvement of existing software supporting databases;
* Writing and updating administration guidelines and Installation Manuals for both existing and new
software, databases and scripts, in-house and 3rd party;
* Client liaison where needed to either supply required information, or to gather information regarding
functionality, operation or anomalies of installed software;
* Setup of software environment as well as installation and configuration of said software to requirements
set;
* Assist junior staff with trouble shooting and with mentoring;
*Qualifications*
Tertiary qualification in database and system administration preferred;
*Skills*
* 4+ years of experience in Informix and MySQL database administration;
* Experience required in relational database design, SQL, Stored procedure language and Informix 4GL development;
Salary / Package
R450 000 CTC
*Qualifications*
Tertiary qualification in database and system administration preferred;
*Skills*
* 4+ years of experience in Informix and MySQL database administration;
* Experience required in relational database design, SQL, Stored procedure language and Informix 4GL development;
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NjUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247266&xid=1555_58651
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Client Details:*
Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated with existing systems and processes and can also be customised to client needs. Their capabilities extend to big data engineering and bespoke software development, solutions are available as both cloud-based and hosted.
*Role Responsibilities:*
* Building and operating a content management platform as well as an ingestion and analytics platform.
* Performing data cleansing, aggregation and financial computations.
* Working closely within a team of developers distributed in London, Johannesburg, Cape Town and New Zealand.
*Relevant Skills / Experience:*
* Ability to pick up a new technology and deliver features in a highly Agile manner.
* Experience writing testable functional Scala in a production grade system.
* Experience using Apache Spark in a production system using Scala with YARN as the resource manager.
* Experience of using a cloud platform to architect and build data pipelines.
* Ability to easily navigate the administration of an Hadoop cluster on a cloud platform.
* Experience using Docker containers to deploy systems.
*Work Location / Type:*
* Hybrid
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - (www.parvana.co.uk)(http://www.parvana.co.uk)
Big Data, Hadoop, Docker, Apache Spark
Big Data, Hadoop, Docker, Apache Spark
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247268&xid=1555_58655
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At Advanced Projects and People, we specialize in providing managed services for end user computing, ICT resourcing, project management and consultation with some of the biggest companies in South Africa, across multiple industries and verticals. We are offering a position to an experienced Company Wide Administrator to harness their skills in a fast-paced environment
* Dealing with email enquiries.
* Compiling and distributing meeting minutes to relevant parties.
* Diary management and arranging appointments.
* Booking meeting rooms.
* Performing Ad hoc duties when needed.
* Administrating share point.
* Proficient in MS Office
* MS Visio experience or knowledge will be an advantage
* Comfortable with working with diverse individuals and working within a team
* Able to take initiative
* Clear criminal, credit, qualification and reference checks
* Should be reliable and punctual
* Good communication skills (written and verbal).
* Should be honest and trustworthy
* Proficient in MS Office
* MS Visio experience or knowledge will be an advantage
* Comfortable with working with diverse individuals and working within a team
* Able to take initiative
* Clear criminal, credit, qualification and reference checks
* Should be reliable and punctual
* Good communication skills (written and verbal).
* Should be honest and trustworthy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NDkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247153&xid=1555_58492
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Our client is a major player in the agricultural industry with nation wide operations. They are looking to appoint a Logistics Administrator in their Nelspruit facility.Responsible for all outbound administrative functions together with staff supervision, you will ensure that all administrative tasks are completed accurately and timeously on a daily basis. You will prioritise daily activities, whilst making sure that the outbound team adheres to all company policies and procedures.To be considered for the role you will need a minimum of a Matric with mathematics and preferably further education and training in logistics or supply chain management. A minimum of two years experience working in a similar role is essential. Experience working in the citrus,FMCG or retail industry will be an advantage and you will be well organised with an eye for detail, with a proven ability to work under pressure to meet deadlines. Fluent English and Afrikaans communication skills will be essential.A competitive salary is on offer to the successful applicant.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4Njc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220175&xid=1109_88679
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Arcadia, Pretoria: LEGAL CONVEYANCING CLERK (LAW STUDENT)Minimum Requirements:-Presentable and professional female (White or Indian female, as per firm’s current BEE requirements)-Excellent communication skills-Currently final year LLB student a must-Valid driver’s license and own vehicle a must-Highly intelligent and able to understand instructions quickly-Able to work in high pressure work environment essential-Friendly personality-Eager and willing to learn-To start as soon as possibleDuties:-General legal administration duties (Conveyancing)-Travelling to Deed’s Office daily-Compiling legal Conveyancing documents-Contacting, liaison and visiting clientsSalary: ± R 8 000.00 grossE-mail detailed CV in Word or PDF (Not as a link) and indicate the following in the subject line:- Reference CR2171; and- Your salary expectation in context with the amount offered(Also forward a recent photograph and your Academic Record)APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1194536&xid=1266_51535
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202535
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202536
8d
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