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Type: Full-TimeGender: FemaleAge Requirement: 30+ with SA ID onlyResponsibilities:General office duties: filing, photocopying, organizing documents.Managing correspondence and communications.Scheduling appointments and meetings.Maintaining office records and databases.Preparing reports and spreadsheets in Excel.Drafting documents using Word.Requirements:Proficient in Microsoft Office (Excel and Word).Basic computer skills.Strong attention to detail.Excellent organizational skills.Reliable and meticulous.Email CV to lobinlin@icloud.com
12d
Edenvale
Results for administrator in Admin jobs in East Rand
Company Overview: Solver Property Services is a leading real estate management firm dedicated to providing exceptional service to our clients. Our portfolio includes residential, commercial, and mixed-use properties. We pride ourselves on maintaining the highest standards of property management, ensuring tenant satisfaction, and maximizing the value of our clients' investments. Job Description: We are seeking a diligent and organized Property Portfolio Administrator to join our dynamic team. The successful candidate will be responsible for supporting the management of our diverse property portfolio, ensuring smooth operations, and providing excellent service to both tenants and property owners.Key Responsibilities:Administrative Support: Provide comprehensive administrative support to the property management team, including preparing documents, reports, and correspondence.Maintenance Coordination: Coordinate maintenance requests and ensure that all repairs and upkeep are carried out efficiently and to a high standard.Financial Administration: Assist with the preparation of budgets, financial reports, and processing of invoices and payments.Record Keeping: Maintain accurate and up-to-date property records, files, and databases.Compliance: Ensure compliance with all relevant laws, regulations, and company policies.Communication: Liaise with property owners, contractors, and other stakeholders to facilitate effective property management.Qualifications: Experience: Previous experience in property management or a related administrative role is highly desirable.Skills:Excellent organizational and multitasking abilities.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Familiarity with property management software is an advantage.Attributes:Detail-oriented with a high level of accuracy.
10h
1
VACANCY: PERSONAL ASSISTANT / ADMIN CO_ORDINATOR
Must have at least 5 years experience with multiple directors.
Minute taking essential
Travel bookings
Credit cards reconciliation
Event organisation
Meeting hosting
Key Responsibilities and Tasks
Travel &
Accommodation
? Implement the Company policy
? Ensure daily rates are adhered to
? Manage queries
? Save cost without compromise on employee safety
? Book training accommodation Events
? Assist with event co-ordination
? Training at Head Office organisation Administrative
? Assist all departments with letters, reports, documents & correspondence
? Update supplier BBBEE certificates & Maintain database
? Complete vendor applications
? Obtaining submission documentation
? Photocopier stats, toners etc
Office supplies
? Ensure tea, coffee, milk etc
? Cleaning supplies
? Toilet necessities
English/Afrikaans required - Bilingual
Own transport a must as may need to collect/drop off tenders occasionally.
The person needs to be organised, be able to plan and change multiple times
They need to be a professional but have an open mind as the setting is construction and a very male dominated environment.
Must be well presented and professional.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjY5MjYwMjYyP3NvdXJjZT1ndW10cmVl&jid=1583313&xid=2269260262
12h
SavedSave
Scheduling administrator position, must have Microsoft office expiriance, email proficient, know how to use maps and able to comunicate well between employees and clients.Send cv to fmsjhb@gmail.com
7d
1
An automotive company based in the east is seeking an experienced license and registration administrator with 4 years prior experience working in the same role, we looking for someone with strong communication skills and who is able to hit the ground running!
Duties
Completing ALV forms for monthly disc renewals
Assisting clients collecting license discs on a daily basis
Filing of license discs in alphabetical order
Checking liability of fines for customers renting vehicles
Redirecting fines to different license departments after customers was allocated to the actual fine
Assisting with daily administration tasks emails courier ect
Answering incoming calls on a daily basis
Preparing natis documents for dealerstock as requested v i a emails
Completing of RLV forms for natis documents to be dealerstocked
Rquirements
3 years experience in a similar role
Strong communication skills
Fluent in english
Knowledge on license, registration and fines Ms Office, vlook ups and pastel system experience
Salary R8000 to R10 000 per month
Mail cvs to sakeenah adam@yahoo.com
Only shortlisted candidates will be contacted!
9d
VERIFIED
1
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Accounts Administration Position Available
21d
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Role DescriptionThis is a full-time on-site role for a Quality Assurance Administrator at KVR Training. The Quality Assurance Administrator will be responsible for conducting quality control and assurance activities, managing documents related to quality management, and utilizing analytical skills to ensure compliance with quality standards. The role will also involve collaborating with various teams to identify and implement quality improvement initiatives.QualificationsQuality Control and Quality Assurance skillsAnalytical SkillsDocument Management and Quality Management skillsExcellent attention to detail and organizational skillsAbility to work independently and in a teamEffective communication and problem-solving abilitiesExperience in the training and development industry is a plus.Please send cv's to learnership2023@gmail.com
23d
SavedSave
Are you ready to kick-start your career in the working world? Our esteemed client, a leader in their industry, with a stellar track record and an exciting growth trajectory, is seeking to expand their tight-knit team with the addition of additional administrative staff.
As an Administrative Intern based in our client's Rivonia offices, you'll dive headfirst into the heart of operations. You'll receive comprehensive training on their systems and processes, equipping you with the tools you need to excel. Your primary responsibilities will include invoicing, compiling quotes, liaising with clients, and other crucial tasks related to data capturing. You'll report directly to the office manager, ensuring seamless coordination and efficiency in daily operations.
They are seeking a recent graduate, preferably with a tertiary qualification in administration, eager to embark on their professional journey. While prior work experience is not mandatory, a stellar work ethic and a hunger for learning are essential. The ideal candidate will exhibit independence and initiative, as the role may evolve into a hybrid position over timeTo Apply email theempireprojects@gmail.com or whatsapp 063 429 7844
8d
SavedSave
Our company in Spartan is looking for an employee with Office Admin Experience.
We are looking for a young vibrant lady
Tasks will include but not limited to
*Filing and Adhoc
*Capturing of Creditors
*Quotation and Invoicing
*Assisting Financial Manager with day to day tasks and Diary Management
*Assisting in Workshop Admin
*Housekeeping
*General office assistant to all Management
Experience
*Matric
*Atleast 4 to 5 years experience in similar position
*Computer literate
*General knowledge of day to day Bookkeeping (Debtors and Creditors)
Must be/have
*Well presented and well spoken
*Be able to communicate in Afrikaans & English
*Attention to detail
*Own transport is essential
Please email CV to
admin@hydratrans.co.za
1mo
1
SavedSave
Type: Full-TimeGender: FemaleAge Requirement: 30+ with SA ID onlyResponsibilities:General office duties: filing, photocopying, organizing documents.Managing correspondence and communications.Scheduling appointments and meetings.Maintaining office records and databases.Preparing reports and spreadsheets in Excel.Drafting documents using Word.Requirements:Proficient in Microsoft Office (Excel and Word).Basic computer skills.Strong attention to detail.Excellent organizational skills.Reliable and meticulous.Email CV to lobinlin@icloud.com
12d
Ads in other locations
1
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Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
10h
1
Payroll Administrator needed in Pretoria - MUST HAVE EXPERIENCE ON SAGE 300 PEOPLE SYSTEM
Responsible for preparation and processing of the monthly and hourly payroll from capturing of new employees, shifts worked, leave, terminations, etc.
Maintain payroll documents and personnel files
Importing, balancing and checking of hours and shifts
Importing transactions
Update and maintaining leave and personnel files
Ensure correct deductions, Allowances and benefits
Correct payments of salaries and income tax
Issuing UIF Certificates and Certificates of Service
Correct and timeous payment of remuneration
Corresponding with line managers queries timeously
Confidentiality and security of personal information
Confirmation of employment
Ensure prompt and accurate reconciling of salary variance report
Ensure personal documents of all employees are correctly filed
Comply with all Company policies and procedures relevant to salaries and procurement
Monthly reporting to managers, or as needed
QUALIFICATIONS/EXPERIENCE
Sage 300 People - Not negotiable
Excel - Advance
Matric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTU1OTYyMzg4P3NvdXJjZT1ndW10cmVl&jid=377734&xid=4155962388
10h
1
SavedSave
PURPOSE OF THE ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt.
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYxODIxOTU2P3NvdXJjZT1ndW10cmVl&jid=1345337&xid=1861821956
11h
1
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Purpose of role
The position is responsible for the monitoring, administration and reporting on the various activities and processes in the IT department and its service providers.The duties include liaising with internal and external stakeholders.Perform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
Responsibilities
Administer, monitor and report on:Administer, Monitor and report on requests from and to Service ProvidersMonitor and report on Desktop support casesAdminister, monitor and report on ProcurementsAdminister, monitor and report on the office’s physical security systems (What are they supposed to do here?)Internal audits of hardware and softwareAssist with external ICT auditsDocument, implement and maintain processes with service providers according to SLA’sDocument, implement and maintain inter-departmental processes
REPORTING
Prepare monthly and ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries within the required timelinesProvide assistance to internal clients and service providers where necessary
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externally
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE3NjI4OTA3P3NvdXJjZT1ndW10cmVl&jid=1303657&xid=3517628907
11h
1
The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkzNzUxODE3P3NvdXJjZT1ndW10cmVl&jid=782238&xid=3393751817
11h
1
SavedSave
PURPOSE OF ROLE
The role is also to ensure smooth running of the department in so far as ensuring that the management team have the necessary support administratively.To provide operational support to the Executive OfficeThe role of a PA is to free an executive’s time from organizing and administrative tasks so that they can spend maximum time on strategic tasks
RESPONSIBILITIES
Management Support:
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diariesIdentify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.
Administrative duties:
Providing support to Management and ReportingHave a strong command of the English language to draft letters on behalf of the management team.Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcAttend Trustee meetings as the representative of the company to ensure minute taking and that issues and decisions are escalated to the correct departments within SALT to execute. Follow up on these minutes and actions with relevant managers.Transcribe, proofread, and file documents before deadlines.Acting as a first point of contact: dealing with correspondence and phone callsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
QUALIFICATIONS
Matric certificate or higher educationGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANISATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzAyNjU0Nzc1P3NvdXJjZT1ndW10cmVl&jid=377438&xid=3302654775
11h
1
SavedSave
Red Ember Recruitment is currently recruiting for a Senior Payroll Administrator to be based in Bryanston, Johannesburg.
Please note this is a 2 month fixed-term contract position.
DUTIES
Conducting Payroll input and salary changes for all employees.Month-end reconciliation procedureHandle Annual increase/decrease processDistribution of reportsAttend to payroll queries and correct errorsPayroll System AdministrationProvident FundHandling SARS/ IRP5/Reconciliation year-end processUIF DeclarationAssist with Job gradingResolution of job grading and salary complaintsSalary benchmarkingManage direct reportPayroll System Information
SAGE VIP Premier+/- 400 HeadcountDifferent divisions (entities) under one Company
REQUIREMENTS
Matric CertificateMust have completed numerous (what specific courses, be precise) Payroll Administration courses including the Tax Year end course/seminarPayroll Administration & Management Diploma/DegreeKnowledge of relevant Labour and Tax legislation and changesPayroll processes and systemsAccounting knowledge to handle Salary Clearing accountsRelevant computer packages
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjU0NDIwOTg1P3NvdXJjZT1ndW10cmVl&jid=345257&xid=4254420985
11h
1
SavedSave
Our client is looking for an Administrator / Data Capturer. to join their team in Midrand.
Duties and Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.
Key SkillsGood command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.
2 Years of Experience
Qualifications
High school diploma.1 year of experience in a relevant field.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTQ3ODg1NzM/c291cmNlPWd1bXRyZWU=&jid=376198&xid=994788573
11h
1
SavedSave
PURPOSE OF THE ROLE
An Indexing Administrator needs to ensure accurate and timeous,The role requires thorough administration of Index schedules on an end to end from receipt to saving files per the agreed service levels between SALT EB and the Fund. Provide efficient administration and verification service in respect of quality assurance of schedules.
RESPONSIBILITIES
Ensure all quality assurance related activities as set out in the Indexing process have been actioned.Ensure adherence to the following quality assurance elements: accurately and timeous Index correct schedules to correct employers, save file in contributions folder, attach schedule to Everest, ensure that non-contribution related queries are directed to the appropriate mailboxes, ensure that queries are raised with relevant teams for all queries received.Action and follow up on all outstanding schedules.Prepare reconciliation of contributions due and received for individual members and pay points / employers. Prior to updating a contribution extract the ESA (Employer Statement Account).Process individual member contribution runs , update arrear contributions and LPI filesResponsible for ad-hoc projects from time to time and cleaning up member data on an ongoing basis.Liaise with employers, service providers and internal staff both written and verbal whilst supporting a positive and responsive climate for client enquiry resolution. Ensure email communication, whether internal or external, is dealt with professionally and within the service level agreement.
QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishProficient in Excel
ORGANIZATIONAL VALUE
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavours to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organisational events as required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjI0NTgxMzg/c291cmNlPWd1bXRyZWU=&jid=1245760&xid=962458138
11h
1
SavedSave
The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management.
Primary Responsibilities for the Role
Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines.
Minimum Qualification and ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694
11h
1
PURPOSE OF THE ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication ie. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
Specialist Requirement
Manage the end to end process of the Registration of New Employers, including engaging and following up with employer to ensure that completion of the RegistrationManage the loading of the new employer on to the Administration system once the Registration is completedOptional: Run the first cycle on the employer then this employer is to be handed over to the Contributions teamMaintain the employer details throughout the employer’s participation in the fund and manage any changes as and when notifiedManage the cleanup of employer’s data on our administration systemAssist with the cleanup of an employer’s statement of account – when requested to do soAssist with any other ad-hoc projects delegated by the Team Leader
Team Support
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externallyAccept accountability and take responsibility...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODcwODExNTUyP3NvdXJjZT1ndW10cmVl&jid=1297436&xid=1870811552
11h
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