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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom.
We are looking for an energetic and customer centric Consumer Portfolio Manager, with demonstrated collections skills to join our vibrant money collecting team.
The criteria for the role includes:
- Good communication skills and engaging telephonic manner.
- Minimum 2 years experience in a debt review aftercare environment is essential
- Fluent in English plus any other official language/s
- Excellent work ethic
The outputs of the role include:
* Meet and exceed rand value/percentage collection targets as well as customer retention targets on your book of assigned debt review consumers consistently.
* Retention of customers through active listening, empathy, and assuming ownership of client issues from first contact through to resolution.
* Minimize cancellations by providing ongoing support and resolution of all queries, addressing customer dissatisfaction with any process related issues.
* Follow up on failed and disputed transactions within the prescribed timeframe, to ensure the customers’ payments are collected successfully
* Update and reconcile allocated book with payments received from consumers.
* Keeping customers updated and communicating any portfolio changes to them immediately.
* Ongoing communication and follow-ups with all relevant internal departments regarding your portfolio of consumers
* Liaison between the consumers and their credit providers, as well as in-house customer care departments to ensure all customer related queries are resolved timeously
On offer is a market related negotiable basic salary and an excellent commission structure of up to R 3000 per month.
We also offer a high performance weekly bonus of up to R3000 per week.
OTE R 9 500 per month EXCLUDING the weekly performance bonus.
Submit a detailed CV, minimum salary expectation and availability to start, to:
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful.
11d
Goodwood
Results for admin manager in Admin jobs in South Africa
1
Join a small auto and body shop company in Paarden Eiland committed to high-quality
services.
Responsibilities:
Greet visitors and manage calls
Handle mail and office supplies
Assist with invoicing, filing, and data entry
Coordinate appointments and meetings
Support customer inquiries and provide service
Assist with bookkeeping tasks
Perform other duties as assigned
Qualifications:
High school diploma or equivalent
1-2 years of administrative experience
Proficient in Microsoft Office
Excellent communication and organizational
skills
Ability to multitask and prioritize tasks
Attention to detail
Professional demeanor
How to Apply:
Email CV to lynn@cockatiel.co.za with the subject
"Administrative Assistant Application."
7d
1
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Our Accounting Firm in Century City is seeking a highly organized and detail-oriented half-day Administrative Assistant to join our team. As an Administrative Assistant, you will provide administrative support, ensuring the smooth operation of our office with exceptional service to our clients. Responsibilities: - Greet clients, answer phone calls, and respond to emails - Manage and maintain accurate and up-to-date records, files, and databases - Provide administrative support, including preparing and editing documents and reports - Assist with data entry, bookkeeping, and accounting tasks as needed- Coordinate meetings, distribute meeting materials, minutes, and follow-up actions - Maintain confidentiality and handle sensitive information with discretion - Perform other administrative tasks as required Requirements: - 2+ years of experience as an administrative assistant or in a related field - High school Diploma or equivalent required; degree preferred - Proficiency in Microsoft Office 365 and Adobe - Ability to prioritize tasks, manage multiple projects and maintain an organized workspace - Excellent organizational, communication, and problem-solving skills - Ability to work accurately and efficiently to meet deadlines- Strong attention to detail and ability - Ability to work collaboratively as part of a team and also independently in a quiet office environment- Must be willing to work overtime as and when needed Preferred Qualifications: - Experience in an accounting or financial services environment - Knowledge of Sage Pastel, SARS terminology, CIPC and UIF will be an advantage What We Offer: - Competitive salary - Opportunities for professional growth and development - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a motivated and organized individual with a passion for administration and service, with a a desire to work in an accounting environment, we encourage you to apply for this exciting opportunity! Please email us your CV with a recent photo and contactable references to employmentjobs2024@gmail.com. If you have not heard back from us after 2 weeks of applying, please consider your application as unsuccessful.
8d
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