L2 System Engineer

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Proven experience in an L2 Systems Engineer, Senior Support Engineer, or similar role
• Strong expertise in IT infrastructure, networking, virtualisation, and hybrid cloud environments
• Hands-on experience with cloud platforms such as AWS and Microsoft Azure, including solution design and optimisation
• Experience with virtualisation technologies such as VMware
• Practical exposure to AI tools, machine learning frameworks, or data analytics platforms (e.g. TensorFlow, PyTorch)
• In-depth understanding of compliance and regulatory standards including GDPR, HIPAA, SOC 2, ISO 27001, and NIST frameworks
• Strong cybersecurity knowledge including threat intelligence, incident response, SIEM platforms, and endpoint protection tools
• Proven ability to lead or contribute to large-scale IT transformation projects and service model transitions
• Experience working with agile methodologies, project management, and change management practices
• Relevant certifications such as:
  
  • AWS Certified Solutions Architect or equivalent
  • Microsoft Azure Administrator/Architect
  • VMware VCP
  • Cybersecurity certifications (Security+, CISSP, CISM)
  • ISO 27001, ITIL, COBIT, PRINCE2, PMP, or Scrum certifications (advantageous)
• Excellent problem-solving, communication, and stakeholder engagement skills

Job Duties:

• Lead and support advanced L2 infrastructure, systems, and cloud operations in a hybrid IT environment
• Design, implement, optimise, and maintain hybrid cloud solutions across AWS, Azure, and VMware platforms
• Drive the adoption of proactive, data-driven IT services through AI, automation, and analytics tools
• Implement and manage cybersecurity controls, threat detection, and incident response processes
• Integrate and maintain AI-based security tools, including SIEM platforms and endpoint protection solutions
• Lead technical projects such as infrastructure upgrades, cloud migrations, and service transformation initiatives
• Ensure compliance with regulatory, security, and governance frameworks through audits, risk assessments, and control implementation
• Collaborate with internal teams and stakeholders to support change management and service improvement initiatives
• Mentor junior engineers and contribute to continuous improvement and operational excellence

Salary:

How to apply: