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Scrum Master â?? Modern Workplace Service Line

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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities
Agile Facilitation
  • Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming
  • Ensure the pod operates as a high-performing, self-organizing team
  • Coach the team on Agile principles and continuous improvement
  • Protect the team from distractions and scope creep
  • Maintain sprint velocity and burndown tracking
Delivery Management
  • Own the delivery rhythm: ensure sprints start and end on time, outcomes are clearly defined, and acceptance criteria are met
  • Work with Lead Engineers to break down customer requirements into deliverable sprint goals
  • Track progress against sprint commitments and escalate risks early
  • Ensure all deliverables (technical work, documentation, knowledge transfer) are completed to quality standards
  • Manage dependencies across multiple workstreams or pods
Stakeholder Management
  • Act as the primary point of contact for customer stakeholders on delivery progress
  • Facilitate sprint reviews and demos with customer teams
  • Manage customer expectations: communicate progress, risks, and changes transparently
  • Escalate blockers and impediments to customer leadership when necessary
  • Build trusted relationships with customer project sponsors and IT leadership
Impediment Removal
  • Identify and remove blockers that prevent the team from delivering sprint outcomes
  • Escalate technical, commercial, or organizational impediments to Lead Engineers or service line leadership
  • Facilitate decision-making when the team is stuck
  • Ensure the team has the tools, access, and resources needed to deliver
Continuous Improvement
  • Lead retrospectives that drive actionable improvements to team performance
  • Track and report on key metrics: sprint velocity, cycle time, customer satisfaction
  • Identify opportunities to improve delivery efficiency and quality
  • Contribute to CloudOps service line evolution based on delivery insights
Knowledge Transfer & Documentation
  • Ensure all sprint outcomes are documented, and knowledge is transferred to customer teams
  • Maintain a delivery log: decisions made, risks mitigated, lessons learned
  • Support the creation of runbooks, configuration guides, and handover materials
  • Facilitate workshops and training sessions with customer teams
Essential Skills & Experience
Agile Expertise (Must-Have)
  • 3+ years' experience as a Scrum Master, Agile Coach, or Delivery Lead in technology delivery environments
  • Certified Scrum Master (CSM) or equivalent Agile certification (PSM, SAFe, etc.)
  • Deep understan
Id Subtitle 1347571493
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Executive Placements
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