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Training Facilitator and ICT Support
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General Details
Description
Key Responsibilities
- Act as the go-to expert for ICT systems, providing guidance, troubleshooting, and support
- Design and deliver engaging training (in-person, virtual, and hybrid) for users and clients
- Develop and maintain training materials, user guides, SOPs, and e-learning content
- Identify skills gaps and implement targeted training solutions
- Monitor training effectiveness and drive continuous improvement
- Degree/Diploma in IT, Computer Science, or related
- 35+ years experience in ICT support, systems, and training
- Proven training facilitation and content development experience
- Strong communication skills with the ability to simplify technical concepts
- Training/facilitation certification
- Experience with LMS, helpdesk systems, and virtual training tools
- E-learning and change management experience
- Improved user adoption and system efficiency
- High training satisfaction and assessment scores
- Reduction in support queries and user errors
https://www.jobplacements.com/Jobs/T/Training-Facilitator-and-ICT-Support-1274743-Job-Search-03-24-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1353001170
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Job Placements
Selling for 1 year
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