ServiceNow Developer

Key Responsibilities:

• Develop, configure, and maintain ServiceNow applications across ITSM, ITOM, CMDB, Knowledge Management, and Asset Management.
• Perform system integrations including LDAP, SSO, Email, SuccessFactors, and NowMobile.
• Support Production, Test, and Development environments with incident and request resolution within SLA.
• Build and populate CMDB, including configuring assets, CIs, relationships, ITOM Visibility, Discovery, Cloud Insights, and Health.
• Participate in SDLC activities including requirement analysis, solution design, and adherence to coding standards.
• Monitor performance and ensure ServiceNow platform optimisation.

Job Experience and Skills Required:

• Qualification in Computer Science / Software Development.
• 2+ years working with the ServiceNow ITSM Platform and ITOM Discovery.
• Proven experience in ServiceNow support, development, and backend web programming.
• Exposure to ITILâ??aligned service delivery environments.

Skills

• Strong knowledge of Objectâ??Oriented Programming (OOP) principles.
• Excellent analytical and problemâ??solving abilities.
• Strong communication and teamwork skills.
• ServiceNow certifications will be advantageous.
• Familiarity with ITSM best practices is beneficial.