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Service Desk Coordinator
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8 hours ago8 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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A leading organization is seeking an IT Technician to join their internal IT team. This role focuses on providing first-line and second-line support for hardware, software, and network issues, ensuring smooth operations across multiple sites. Youll work closely with senior IT staff and assist with server maintenance, network changes, and software deployments.Key ResponsibilitiesProvide first-line and second-line support for internal usersSetup, configure, and troubleshoot email accounts, printers, VoIP phones, scanners, and shared devicesInstall and maintain laptops, desktops, and peripheralsTroubleshoot network issues (Wi-Fi, cable faults, IP conflicts, slow connectivity)Assist with onboarding new staff (workstation setup, accounts, permissions)Log, track, and close support tickets timeouslyPerform site visits for hardware repairs and troubleshootingAssist senior IT with server maintenance, network changes, software deployments, and backup checksMaintain accurate documentation and adhere to IT policiesJob Experience and Skills RequiredEducation:CompTIA A+ and N+ (or equivalent experience)Experience:Solid understanding of IMAP email configurationStrong knowledge of Windows 10/11 user supportBasic networking knowledge (DHCP, DNS, VLAN basics, Wi-Fi troubleshooting)Ability to troubleshoot user applications, VoIP telephony, printers, scanners, and workstation hardwareRequirements:Own reliable vehicle and valid drivers license (travel required)Willingness to work overtime occasionally for critical incidentsComfortable working independently at remote branchesUnderstanding of cybersecurity basics (password hygiene, MFA, phishing awareness)Optional but Advantageous:Server administration (Windows Server / Linux)Virtualization (Proxmox, Hyper-V, VMware)Exposure to Autodesk Vault / InventorCCTV systems troubleshootingVersion control (SVN)Basic scripting (PowerShell / Bash)IT asset management experienceBasic SQL knowledgePersonal Attributes:Strong troubleshooting mindsetGood communication and customer-service skillsIndependent, reliable, and proactiveAbility to work under pressure and prioritize tasks effectivelyWillingness to learn and grow within the roleApply now!
https://www.jobplacements.com/Jobs/I/IT-Technician-1241351-Job-Search-11-21-2025-04-13-25-AM.asp?sid=gumtree
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