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Senior IT Support & Technical Lead

1 day ago19 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Be the technical lead for escalations, complex troubleshooting, and solution design
  • Plan and implement infrastructure projects from start to finish
  • Review and improve client environments for performance, security, and efficiency
  • Bring automation and structure to MSP operations
  • Manage and mentor the support team, ensuring tickets are actioned on time
  • Maintain documentation, processes, and best practices

Requirements:
  • 5+ years in a senior IT support/technical lead role
  • Strong track record with Windows Server, Hyper-V, firewalls, networking, VoIP, and cloud
  • Experience designing and implementing technical solutions
  • Scripting skills (PowerShell preferred)
  • Excellent communication and leadership skills
  • Drivers license & own vehicle
  • Relevant certifications (MCSE, CCNA, etc.) advantageous

Tech Stack:
  • Windows & Windows Server (AD, DNS, DHCP, Hyper-V, Group Policy, etc.)
  • Networking (LAN/WAN, VLANs, advanced TCP/IP, switching, wireless)
  • FortiGate Firewalls (configuration, troubleshooting, optimisation)
  • 3CX VoIP systems
  • Microsoft 365, Teams, SharePoint, Entra, Azure
  • Backup & Security solutions (AV, EDR, SOC, patching)

Id Subtitle 1344272598
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Executive Placements
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