RPA Analyst

What you will be doing:

• Perform requirements analysis to understand, structure, organize, and specify business needs.
• Conduct process walkthrough sessions with guidance to ensure correct interpretation of requirements and eliminate uncertainties.
• Assist in requirements sign-off sessions with business stakeholders.
• Apply design thinking, problem-solving, and innovative approaches to define dynamic, reusable, and sustainable solutions under supervision.
• Document requirements in clear business language to ensure shared understanding with SMEs.
• Document technical designs to reflect how automation satisfies business needs.
• Maintain integrity of all current and future requirements for processes in your portfolio.
• Use visual diagrams to model process scope, flows, and dependencies.
• Create necessary artifacts and ensure approvals are obtained with guidance from seniors.
• Develop automation processes according to RPA best practices and agile principles.
• Deliver high-quality, adaptable, reusable, sustainable, dynamic, and stable automation processes.
• Test automated processes for both positive and negative scenarios, identify gaps, and perform stress testing to ensure scalability.
• Debug and fix running processes under supervision.
• Provide quality business support for processes within your teams accountability.
• Seek continuous guidance from senior team members and share learnings to improve team knowledge.

What we are looking for:

• Bachelors Degree in Information Technology, Computer Science, Business Information Systems, or related field OR equivalent practical experience.
• 3 - 5 years' experience in an automation, RPA, business analysis, or process design environment.
• Some practical experience in automation or process documentation is an advantage.
• Basic understanding of automation concepts and practical experience in developing low-level processes.
• Cognitive ability to grasp requirements analysis and process documentation concepts.
• Open to innovative thinking and problem-solving approaches.
• Ability to work on low to medium complexity automation processes.
• Willingness to learn from coaching and mentorship.
• Strong communication skills, both business and technical.
• Resourcefulness and willingness to seek help when needed.
• Attention to detail and commitment to quality.