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IT Technical Project Manager
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Company and Job Description:
An established financial services environment is seeking a seasoned technology leader to guide enterprise wide initiatives from concept through completion. This opportunity allows the successful candidate to work closely with executives, architects and engineering teams while driving modernisation, system transition and operational excellence. You will join a mature technology landscape where delivery quality, accountability and collaboration are core to success. The role offers strong exposure to leadership forums, meaningful decision making authority, and the chance to embed sustainable delivery practices. If you enjoy ownership, influence, and working across diverse teams, this role offers professional reward and long term career value.
Key Responsibilities:
An established financial services environment is seeking a seasoned technology leader to guide enterprise wide initiatives from concept through completion. This opportunity allows the successful candidate to work closely with executives, architects and engineering teams while driving modernisation, system transition and operational excellence. You will join a mature technology landscape where delivery quality, accountability and collaboration are core to success. The role offers strong exposure to leadership forums, meaningful decision making authority, and the chance to embed sustainable delivery practices. If you enjoy ownership, influence, and working across diverse teams, this role offers professional reward and long term career value.
Key Responsibilities:
- Translate business objectives into practical delivery plans with clear milestones and controls
- Direct multiple technical teams while coordinating dependencies across platforms and services
- Maintain oversight of cost tracking, delivery progress and execution risks
- Drive governance, reporting and communication to senior stakeholders throughout the delivery lifecycle
- Completed degree at honours level in a relevant discipline with an accredited project management certification
- Extensive background leading complex technology initiatives within large organisations
- Proven exposure to financial services environments with responsibility for high value budgets
- Demonstrated success in platform replacement, system upgrades and data transition activities
- Experience with more than one insurance platform implementation
- Strong command of structured and adaptive delivery approaches
- Deep understanding of modern software delivery practices and operational requirements
- Ability to engage technical and business audiences with clarity and confidence
https://www.executiveplacements.com/Jobs/I/IT-Technical-Project-Manager-1281923-Job-Search-04-17-2026-04-13-47-AM.asp?sid=gumtree
Id Subtitle 1354882268
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Executive Placements
Selling for 1 year
Total Ads5.18K
Active Ads5.18K
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Requirements:2 to 5 years experience in customer success, account management, or a similar client facing roleExposure to SaaS, operations, or field service environments is beneficialStrong communication and problem solving skillsComfortable managing onboarding, training, and ongoing client relationshipsKey Responsibilities:Client Relationship ManagementAct as the primary point of contact for assigned clients, building strong and lasting relationships.Regularly engage with clients to understand their business goals and how the platform can support them.Conduct regular checkâ??ins, reviews, and performance evaluations.Onboarding & ImplementationOversee the onboarding process for new clients, ensuring a smooth transition.Collaborate with the implementation team for timely deployment.Ensure accounts are correctly configured before goâ??live.Drive real usage in the field, not just system setup.Support & Issue ResolutionServe as an escalation point for client issues and coordinate resolution with internal teams.Proactively identify and address potential challenges impacting satisfaction or retention.Training & EnablementProvide training and resources to ensure effective platform use.Develop customized solutions and workflows tailored to client needs.Client Advocacy & FeedbackAct as the voice of the client internally, sharing feedback with product, support, and development teams.Advocate for client needs while aligning with organizational goals.Performance Monitoring & ReportingTrack success metrics, usage data, and KPIs to assess client value.Provide regular performance updates and strategic recommendations.Renewals & UpsellingDrive retention by ensuring satisfaction and continued usage.Identify upselling and crossâ??selling opportunities.Own retention and expansion revenue targets.Prevent churn and identify growth opportunities across sites, users, and modules. Skills & CompetenciesEssential SkillsCustomer Relationship ManagementProblemâ??SolvingTechnical Proficiency with SaaS platformsStrong Communication (verbal and written)Analytical ThinkingCore CompetenciesClientâ??Centric MindsetTeam CollaborationOrganizational SkillsAdaptabilityLeadershipPerformance & Success MetricsDrive successful client onboarding within defined timelines.Monitor and improve client usage, engagement, and adoption.Maintain high retention rates by proactively addressing risks.Identify and execute opportunities
https://www.jobplacements.com/Jobs/C/Client-Success-Manager-1282073-Job-Search-04-17-2026-10-00-11-AM.asp?sid=gumtree
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