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IT Support Lead
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13 days ago38 views
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General Details
Description
Qualifications, Skills and Experience required:
- Minimum of 3-5 years as a Senior Technican / Desktop Support / IT Coordinator with experience across multiple sites.
- Relevant degree or diploma in IT or Computer Science.
- Africa experience is a huge plus
- Problem-Solving Skills: You thrive on diagnosing and resolving complex issues with a methodical approach.
- Leadership: Strong leadership and interpersonal skills to guide teams, manage IT projects, and collaborate with stakeholders across the business.
- Project Management: Solid experience planning and executing IT projects, ensuring deadlines are met, and systems are upgraded seamlessly.
- Hands-on experience with networking, server management, cloud systems, and data governance.
- Communication: Excellent communication skills to convey technical information clearly and effectively to non-technical stakeholders.
- Network & Systems Management
Oversee the daily operation and performance of the organisations IT network infrastructure, servers, and core systems, including scheduled maintenance, upgrades, backups, and accurate upkeep of the IT asset register. - IT Budget Planning & Cost Management
Develop, manage, and forecast the annual IT budget, ensuring optimal utilisation of resources while maintaining cost-efficiency, reliability, and scalability across all technology platforms. - Information Security & Compliance
Implement and maintain rigorous cyber security controls, policies, and procedures to safeguard data integrity and ensure compliance with all relevant standards, legislation, and corporate governance requirements. - Technology Project Management
Lead end-to-end execution of IT projects, including new system implementations, infrastructure upgrades, and migration initiatives, ensuring they are delivered on time, within scope, and aligned to business objectives. - Technology Research & Innovation
Continuously assess and evaluate emerging technologies, hardware, software, and solutions to identify opportunities for improvement, innovation, and long-term value creation. - Technical Support & Issue Resolution
Serve as an escalation point for complex technical issues, apply root-cause analysis, and implement long-term, sustainable solutions to minimise downtime. Provide support to the wider group regarding IT-related queries and service requests. - Cross-Functional Alignment
Collaborate with internal stakeholders across all business units to ensure IT initiatives, solutions, and services meet operational requirements and enable strategic and commercial outcomes. - https://www.jobplacements.com/Jobs/I/IT-Support-Lead-1241491-Job-Search-11-21-2025-10-18-07-AM.asp?sid=gumtree
Id Subtitle 1342655510
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Required Skills, Competencies and QualificationsStrong project management skills (PMBOK or Agile).Deep understanding of solution architecture, enterprise architecture, and systems integration.Advanced business analysis capabilities (BABOK Level 4).Experience with Oracle HR systems and related technologies.Excellent leadership and stakeholder management skills.Bachelors degree in Information Systems, Computer Science, or related field.Certifications: PMP/PRINCE2, TOGAF, CBAP (preferred).8+ years experience in technical project management, ideally in HR and mining industry.Key Responsibilities Project LeadershipDevelop and maintain project plans, schedules, and budgets for technical workstreams.Ensure alignment between business objectives and technical solutions.Manage risks, issues, and dependencies across architecture, integration, and analysis teams. Solution ArchitectureOversee design and validation of HR technology solutions (Oracle HCM or similar).Ensure scalability, security, and compliance with mining industry standards. Enterprise ArchitectureDefine and enforce architecture principles and frameworks (TOGAF or equivalent).Deliver conceptual (L1), logical (L2), and physical (L3) architecture models for HR systems. Systems IntegrationManage integration of HR systems with payroll, ERP, and other enterprise platforms.Ensure data flow integrity and interoperability across systems. Business AnalysisLead requirements gathering and documentation for HR processes and systems.Validate functional specifications and support testing and UAT. Technical Team ManagementCoordinate activities of solution architects, integration specialists, business analysts, and other technical team members.Provide guidance, mentorship, and performance oversight. Stakeholder EngagementAct as the primary technical liaison between HR leadership, IT governance, and vendors.Communicate technical progress and risks to senior management.
https://www.executiveplacements.com/Jobs/T/Technical-Project-Manager-HR-Transformation-1241794-Job-Search-11-24-2025-04-34-09-AM.asp?sid=gumtree
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