Data Analyst

A well-established organisation in Johannesburg is seeking a skilled Data Analyst to join their team.
If you are experienced in collections or payment data analytics and can translate complex datasets into actionable insights, this is an exciting opportunity to make a tangible impact on recovery strategies and operational performance.

Minimum requirements:

• Relevant qualification in Data Analytics, Statistics, Finance, Mathematics, or a related field
• 5+ years experience in data analysis within collections, financial services, or payment analytics
• Strong analytical and problem-solving skills
• Experience working with large financial datasets
• Ability to translate complex data into actionable insights
• Strong attention to detail and reporting accuracy

Systems / Platforms (Advantageous):

• Experian
• XDS / Compuscan
• Consumer Profile Bureau (CPB)
• Stripe
• European Merchant Services (EMS)

Key Responsibilities:

• Analyse historical payment behaviour and debtor data to identify trends and patterns
• Develop predictive models to forecast repayment behaviour and delinquency risk
• Segment debtor accounts based on risk profiles and probability of repayment
• Identify the optimal communication timing and channel for debtor engagement
• Track and analyse key performance metrics including recovery rates and engagement levels
• Analyse payment reports and transaction data to identify operational improvements
• Monitor metrics such as authorization rates, chargebacks and transaction trends
• Provide actionable insights to improve collections strategies and operational efficiency

Consultant: Chante Pienaar - Dante Personnel Pretoria Faerie Glen