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Business Analyst
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1 day ago18 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
- Service maps/value stream maps(AS-IS and TO-BE where agreed) for CMDB, Catalogue, and DR.
- Process documentation(BPMN/visio-level or equivalent) including:
- triggers, steps, decision points, handoffs, exceptions
- inputs/outputs, systems/tools used, records produced
- RACI per process and per key artifact (CI records, service records, DR runbooks).
- Requirements backlog(prioritized) for tooling/config changes and data gaps:
- user stories/use cases, acceptance criteria, non-functional requirements
- Data model artefactswhere relevant:
- CI model, attribute dictionary, service catalogue data dictionary
- Gap analysisand recommendations:
- people/process/tool gaps, quick wins, risks, and dependencies
- Workshop outputs:
- confirmed scope, assumptions, decisions log, open actions list
- BA approach / activities
- Run structured workshops and 1:1 interviews with SMEs across Operations, Service Desk, App/Infra, Security, Risk/BCP, and Service Owners.
- Validate findings with walkthroughs and "day-in-the-life" scenarios:
- incident impact analysis using CMDB relationships
- request fulfilment from catalogue item to completion
- DR invocation and recovery test simulation
- Establish and maintain a single repository for artefacts (Confluence/SharePoint) with version control and approval workflow.
- Stakeholders & access required (we will facilitate)
- Access to current documentation (policies, SOPs, runbooks, catalog exports, CMDB schema/integrations list).
- Access to tool SMEs/admins (ITSM tool, CMDB/discovery, portal, monitoring, backup/DR tooling).
- Availability of service owners and DR owners for validation and sign-off.
- Quality / acceptance criteria
- Each process map includes: scope, triggers, step-by-step flow, roles, inputs/outputs, exceptions, and tool touchpoints.
- Each service map clearly shows dependencies and ownership.
- Artefacts are reviewed and formally signed off by nominated process/service owners.
- Requirements backlog is prioritized with clear acceptance criteria and "definition of done".
https://www.executiveplacements.com/Jobs/B/Business-Analyst-1270111-Job-Search-03-09-2026-10-37-41-AM.asp?sid=gumtree
Id Subtitle 1351838788
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Executive Placements
Selling for 1 year
Total Ads5.15K
Active Ads5.15K
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5.15KTotal Ads
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Minimum Qualifications:High school diploma (NQF 4) or equivalent; Technical certifications preferred (structured cabling, CCTV, access control, AV).3 years experience in installations with at least 1 year in a supervisory/team lead role.Proficiency in structured cabling (Cat5e, Cat6, Cat6a, fiber optics), CCTV, access control, alarms, and AV systems.Strong knowledge of standards (TIA/EIA, ANSI, SANS) and H&S legislation.Ability to read and interpret schematics, diagrams, and floor plans.Physically fit for site work (lifting, heights, confined spaces).Drivers license.Essential duties:Lead installation teams to deliver structured cabling, CCTV, access control, alarms, AV/TV solutions, and network cabinets per project scope.Ensure a 95% first-time pass rate on inspections and client handovers.Plan and execute installations to achieve 90% on-time schedule adherence.Test, commission, and certify 95% of systems without rework.Enforce 100% PPE usage and strict adherence to site-specific risk assessments.Maintain 90 consecutive incident-free days across projects.Supervise and coordinate multiple teams across different sites, ensuring consistent performance, reliability, and high morale.Maintain 90% task completion rate per technician with no absenteeism or disciplinary cases linked to leadership gaps.Submit 100% accurate as-built documentation, including layouts, labels, and test reports.Achieve an average client satisfaction score of 8/10 for site coordination.Resolve 90% of site-related issues without escalation.Provide clear and professional communication with project managers, clients, and contractors at all times.Key Competencies:Technical Mastery Advanced understanding of structured cabling and integrated systems.Leadership Effective team supervision, mentoring, and coordination.Quality Focus Commitment to precision and compliance with specifications.Safety Compliance Strong adherence to PPE, risk assessment, and H&S standards.Problem-Solving Analytical approach to resolving technical and logistical challenges.Lean Thinking Skilled in applying Lean tools to eliminate waste and streamline tasks.Communication Clear, professional engagement with clients and teams.Team Development Focused on growing junior staff competency.Reliability Accountable, punctual, and dependable in project delivery.
https://www.jobplacements.com/Jobs/S/Senior-Team-Leader-1269269-Job-Search-03-06-2026-04-22-51-AM.asp?sid=gumtree
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