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Account Manager I
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
The Account Manager plays a pivotal role in fostering strong, long-lasting relationships with Clients. Understanding clients’ needs and pain points and mapping these requirements to the iOCO CTS solutions offerings. Relying on key vendors such as HPE, DELL, VMware, VEEAM, PURE Storage, and Nutanix to compliment the iOCO offerings. This position focuses on understanding each Client's unique needs, providing expert guidance , and ensuring that Clients maximise the value of their investments.
What you'll do:
- Client Relationship Management
- Develop and maintain strong relationships with a portfolio of datacentre, connectivity and end-user-compute offerings and related strategic vendors. Act as the primary point of contact for Clients, addressing their inquiries, concerns, and feedback. Understand each Client's specific business goals and challenges and align the related solutions accordingly. Develop new business opportunities with new clients through either your existing relationships or by leveraging off other persons relationships.
- Product Knowledge and Consultation
- Possess in-depth knowledge of the core CTS datacentre, cloud, connectivity and EUC solutions. Coordinate assessments to identify areas where the above solutions can enhance a client’s ability to delivery to their clients. Have existing relationships with key vendors as listed above.
- Account Growth and Retention
- Identify opportunities for upselling and cross-selling. Collaborate with the presales teams to developing opportunities. Collaborate with Clients to develop expansion plans and strategies to meet their evolving needs. Ensure high Client retention rates by addressing concerns and proactively mitigating issues.
- Contract Management
- Manage Client contracts, renewals, and negotiations. Coordinate contract discussions and work with Vendors, legal and finance teams, as needed. Monitor contract compliance and ensure Clients get the expected value from our services.
- Client Advocacy
- Encourage satisfied Clients to become advocates by providing testimonials, references, or case studies. Act as a liaison between Clients and Vendor's product and support teams to ensure Client feedback is heard and addressed.
- Industry Knowledge
- Stay updated on industry trends and share relevant insights and recommendations with Clients.
Your Expertise:
- English - Can converse and has the necessary email skills, excellent customer interaction with clear, concise, effective, strong communication and interpersonal skills
- Already existing client relationships
- Consistent achievement of set target year on year with good relationships with existing clients and results-driven mind-set with a focus on Client satisfaction and a demonstrable competency and or track record
- Ability to
https://www.executiveplacements.com/Jobs/A/Account-Manager-I-1253435-Job-Search-01-20-2026-02-00-16-AM.asp?sid=gumtree
Id Subtitle 1347456924
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Executive Placements
Selling for 1 year
Total Ads4.65K
Active Ads4.65K
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Summary of role:This role is accountable for the detection, response and recovery services related to Cyber Security. It is a temporary role which will hand over to the final permanent candidate that will be in place by the end of this contract. The individual would need to manage cyber related threats (actual or perceived), as well as be able to build and sustain a team that addresses these threats through the lifecycle. The individual will be responsible for threat intelligence, incident management, identity and access management, incident response, advanced threat detection, application security and cyber security assurance. Responsibilities:Primarily responsible for security event monitoring, management, and responseEnsure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoringEnsure compliance to SLA and process adherence to achieve operational objectives across all service partners appointed.Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs.Responsible for team and vendor management, overall use of resources and initiation of corrective action where required for the Security Operations Centre (SOC).Management, administration and maintenance of security devices.Perform threat management, threat modelling, identify threat vectors and develop use cases for security monitoring.Perform proficient threat analysis determination.Responsible for integration of standard and non-standard logs in SIEM.Creation of reports, dashboards, metrics for presentation to stakeholders covering all security operations domains.Ensure that IT audits are effectively managed and coordinated across all auditors and key stakeholders.Partner, build and maintain positive working relationships with stakeholders.Plays a lead role on Project Savvy.Defines and releases security awareness as required across the Group.Protecting the cloud environment and ensuring that configurations are set up. QualificationsMatric and a Tertiary degree10-15 years experience in leading cyber security operationsRelevant finance/internal audit qualificationsProficient in Incident Management and ResponseExperience in security device management and SIEMExperience in threat managementKnowledge of various operating systems, including but not limited to Windows, Linux, Mac OS.Excellent stakeholder management, communication, and leadership skills.Ability to manage multiple priorities and drive alignment across diverse teamsTechnical capability - Proficient in cyber security
https://www.jobplacements.com/Jobs/C/Cyber-Security-Lead-1255078-Job-Search-01-23-2026-04-09-58-AM.asp?sid=gumtree
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