Traffic Management Operator (TMO)

Qualifications and Skills
Suitable candidates must possess the following minimum qualifications and skills:

• Grade 12
• At least 2 years of Incident Management Systems or CCTV surveillance experience
• Conversant in at least 2 languages
• Computer literacy
• Assertiveness
• Good people skills
• Ability to cope with unusual work schedules
• Team player
• Strong communication and writing skills
• Microsoft Office Excel, Outlook, and Internet
• Telephone etiquette
• Multi-tasking skills
• Ability to work under pressure

Responsibilities
The successful candidates responsibilities will include, but are not limited to:

• Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods
• Accurate logging and verification of all detected incidents
• Dissemination of information regarding active incidents
• Dispatching of On Road Services Vehicles as well as Coordination with relevant response units during active incidents.
• Monitor, record and report all roadside and TMC equipment malfunctions
• Accurate and timeous completion of all administrative functions related to KPIs

This job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups. Kindly note should you not be contacted within 2 weeks of your application, please consider your application as unsuccessful.