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IT Support & Systems Administrator
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2 days ago21 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities
1. End-User Support & Hardware
Key Competencies
Reporting Structure
Reports to: Management / Operations
Success Indicators
1. End-User Support & Hardware
- Provide daily IT support to ±140 staff across all locations
- Set up, configure, and maintain ±100 laptops
- Troubleshoot hardware, software, and network issues
- Install updates, antivirus, and ensure devices are secure and compliant
- Manage Microsoft 365 accounts, licensing, and billing
- Set up and maintain user emails and permissions
- Support Teams, OneDrive, Outlook, and SharePoint functionality
- Monitor usage and optimize licensing costs
- Monitor and maintain firewall and network performance
- Ensure secure access and data protection
- Support and troubleshoot phone systems
- Liaise with external IT consultant on infrastructure and security
- Oversee order control systems and liaise with consultant
- Support Sage Pastel and coordinate
- Ensure business-critical systems are functional and optimized
- Manage printer setup, maintenance, and troubleshooting
- Liaise with service provider
- Monitor usage and manage consumables
- Ensure regular and reliable backups across all systems
- Monitor backup success and perform recovery tests
- Maintain cybersecurity best practices and user awareness
- 35 years experience in IT support or systems administration
- Strong knowledge of Microsoft 365 administration
- Experience with networking, firewalls, and backups
- Familiarity with Pastel accounting systems advantageous
- Ability to troubleshoot independently and manage multiple priorities
- Strong communication and coordination skills
Key Competencies
- Problem-solving and initiative
- Attention to detail
- Reliability and accountability
- Ability to work across multiple sites and teams
- Good people skills (non-technical users)
Reporting Structure
Reports to: Management / Operations
Success Indicators
- Minimal downtime across systems
- Fast resolution of user issues
- Secure and stable IT environment
- Well-managed IT costs and licenses
- Strong coordination with external consultants
https://www.jobplacements.com/Jobs/I/IT-Support--Systems-Administrator-1281632-Job-Search-04-16-2026-04-43-20-AM.asp?sid=gumtree
Id Subtitle 1354801881
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Job Placements
Selling for 1 year
Total Ads4.74K
Active Ads4.74K
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Seller stats
4.74KTotal Ads
22.85MTotal Views
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About the RoleOur client is looking for a Senior IT Technician to be the technical backbone of their teamsomeone whos seen it all, fixed most of it, and can guide others through the rest.Youll work hands-on with enterprise infrastructure while mentoring junior techs and helping shape how their client deliver services to over 100 clients. This isnt a manage from a distance roleyoull be in the trenches, but with the authority and support to do things properly. Duties & ResponsibilitiesLead the technical chargeBe the go-to expert for complex escalations across networking, security, and Microsoft environmentsDesign and implement solutions for clients ranging from SMBs to enterprisesDrive automation initiatives to make their team more efficient Keep the companys infrastructure rock-solidManage FortiGate firewalls, MikroTik routers, and BGP configurationsAdminister Hyper-V clusters and Microsoft server environmentsOversee M365 tenantsmigrations, configurations, and ongoing optimisation Build the teamMentor junior technicians and help them level upCreate documentation that actually gets usedContribute to the companies internal knowledge base and best practices Work with clientsUnderstand their business challenges and translate them into technical solutionsBe someone clients trust and want to work with Desired Experience & QualificationThe essentials:10+ years in IT with deep experience across multiple domainsExpert-level knowledge of FortiGate security appliancesStrong Microsoft 365 and Azure administration skillsSolid networking fundamentals (routing, switching, firewalls, VPNs)Hyper-V and Windows Server administration experienceScripting/automation skills (PowerShell is a must)A valid drivers licence and own transport Bonus points for:Fortinet NSE certificationsMicrosoft certifications (Azure, M365)Cisco CCNP or equivalentExperience with Proxmox, Linux, or VoIP systems (3CX)ISP/carrier networking experience The intangibles:You explain complex things simplyYou document as you go (not when you have time)Youre calm under pressureYou take ownershipif its broken, you fix itYoure curious and keep learning Interested?Competitive salary R30,000+ depending on what you bring to the tableReal technical workGrowth opportunity Help shape a
https://www.executiveplacements.com/Jobs/S/Senior-IT-Technician-1281056-Job-Search-04-15-2026-04-11-08-AM.asp?sid=gumtree
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