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Control Centre Operator

5 days ago727 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
  • Record all incidents.
  • Ensure compliance to Companys disciplinary code.
  • Ensure that all Company/Client SOPs are followed.
  • Manage the email address adhoc request.
  • Communicate by telephone with external and internal client.
  • Manage all details/ incident on the monitoring platforms.
  • Keep record on Excel and word documents.

Preferred qualifications/attributes/skills:
  • PSIRA- Grade A
  • Grade 12 or equivalent qualification.
  • Excellent written & verbal communication skills.
  • Experience in the following platforms/systems will be to you advantage; CiiMs, Proof 360, Netcool, Google Earth, Synapse, Signal Tower, I-Crypto/VAMS & Fetch OSS.
  • Incident management.
  • Incident analysis within BTS environment.
  • Any other alarm monitoring platform experience will be advantageous.
  • Ability to work independently and under pressure.
  • Clean disciplinary and criminal record.
  • Willing to undergo polygraph testing.
  • Bilingual (English and any other South African Language).
  • Proficient in Microsoft Office package.
  • Outlook is essential.
  • Experience with Excel
  • Experience with Microsoft
  • Ability to follow instructions.
  • Ability to capture correct information.
Ability to communicate clients request correctly

Id Subtitle 1346195076
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Job Placements
Selling for 1 year
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